Grain Features

Organizes knowledge from fellow sales representatives and other experienced employees for reference.

Offers content and training for new hires within the tool.

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.

Records users' practice or live pitches for future reference and improvement.

Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.

Provides a scorecard to display team and/or individual performance.

Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.

Projects team sales performance publicly to reward and motivate employees.

Updates sales data in real-time so as to help teams remain close to their goals.

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.

Motivates employees by creating time-sensitive competititons that drive performance.

Provides templates for various meeting types.

Schedules and coordinates meetings between participants.

Creates agendas for meetings to follow.

Automatically records the minutes of a meeting, either via text or audio.

Allows participants to record notes on meeting proceedings.

Provides a malleable digital workspace for meeting participants to collaborate in.

Allows participants to share files or post them in a shared workspace.

Digitally share screen view with others

Create and share notes/annotations taken during meetings

Delegates tasks based on agreed upon action points.

Emails meeting participants with follow up questions, minutes, etc.

Provides data around meeting (length, agenda points covered, etc.)

View and track pertinent metrics to find patterns and gain insights from data

Password-protect and/or stop new participants from joining online meetings

Offers a chatbot to initiate and carryout inital conversations with prospects and leads.

Automatically calculates which leads are the most likely to become a customer.

Automatically contacts all leads.

Utilizes natural language processing to set up meetings.

Manages sales opportunities through their full lifecycle from lead to order, tracking stages, values, and close probabilities across pipelines by individual rep, team, region, and company-wide

Automates the entry of collected data.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Set up connections to third-party platforms to improve business processes

Manage the process of planning and scheduling meetings, including agenda creation

Track and manage schedules and meetings via an integrated calendar

Store, manage, and track all electronic documents in a centralized location

Manage, organize, and store contact information

Create, manage and track all task activities and progression

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Allow users to create, edit, and sort multiple notes

Define, track, and/or automate sales activities and sales processes

Manage, store and organize emails within the system or via third-party apps

Videos can be timegated or made available only at predetermined times.

Provides built-in workflow management.

Allows users to organize video playlists.

Allows users to search for videos using words in the title, words spoken during the video, and/or words that appear on the screen.

Provides analytics concerning video viewership and usage.

Allows users to set permissions for access to videos or playlists.

Provide users with the ability to search all recorded and captured content in their library.

Allows users to control who has viewing and editing access to a recording.

Provides a library that can be used to organize videos into folders.

Provides real-time coaching to sales representatives.

Tracks and analyzes sales representative performance.

Track delivered, received, and opened emails

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Measure return on investment and leverage data to predict profitability of future projects.

Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

Records sales calls and facilitates playback

Utilizes machine learning technology to analyze recorded sales calls

Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time

Review data from past periods to reveal recurring tendencies and predict future performance

Receive data and information in real time

Software program that continuously adjusts its behavior based on observed data

Leverages technology to rate or "read" recordings to determine the impact of sales calls

Transcribes sales calls from speech to text

Utilizes artifical intelligence to analyze emotional tone and interactions in a conversation

Allows users to add custom branding (logos, brand colors, etc) to videos.

Allows users to choose thumbnails for videos.

Allows users to attach customized metadata to videos.

Allows users to add annotations during video capture or during editing.

Allows users to add custom thumbnails to recorded videos.

Provides a drawing or annotation tool to use while recording a video.

Gives users the ability to add frames and backgrounds to their camera while recording.

Provides dictation capabilities.

Gives the user a reliable and accurate transcription of the text.

Identifies and differentiates between different speakers.

Provides timestamps for the transcription and gives the user the ability to alter them.

Allows for transcription to be displayed as closed captioning for a video.

Ability to add words or phrases to a custom dictionary for transcription.

Search for specific words or phrases within a document or database

Track and manage adherence to policies for any service, product, process, or supplier

Track revisions and updates made to files and navigate between different versions

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, save, and store files

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage and store data in a database

Manage the process of planning and scheduling meetings, including agenda creation

Store and manage online video content

Store, manage, and track all electronic documents in a centralized location

Have the ability to share your project and grant collaborators access to comment or edit.

Allows for the translation of the transcribed text.

Gives the user a secure platform for transcription which does not scrape data or compromise user data.

Provides an API to port the transcription into external applications.

Supports uploading recorded voice data into the solution.

Allows for the user to incorporate live transcription into video footage.

Integrates with existing applications to allow for seamless transcription of audio.

Receive data and information in real time

Provides the ability to video capture a user's full desktop, specific window, or portion of their screen.

Provides the ability to edit the captured content.

Allows users to capture their screen as a still image of their desktop, browser window, or portion of their screen.

Allows users to capture a full screen capture while scrolling down a page.

Allows users to record their screen, camera, or both at the same time. Captures the camera, microphone, and screen simultaneously.

Provides users with the ability to extract text from a screen capture.

Gives viewers the ability to leave reactions to shared content, including comments and emojis.

Provides insights including completion rate and call-to-action rate.

Provides the user with viewer insights, such as who watched a video and how long the video was watched.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Use AI to generate content in the form of text, images, videos, etc.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Use AI to generate content in the form of text, images, videos, etc.

Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met.

Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording.

Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders.

Automatically transcribes and summarizes meeting discussions.

Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.

Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders.

Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting.

Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.

Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting

Offers real-time language translation, allowing participants who speak different languages to communicate effectively.

Provides real-time transcription of spoken words. This may also include closed-captioning.

Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities.

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Form predictions based on past and present data/trends

Capability to perform complex tasks without constant human input

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Move files across different systems or networks

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Makes informed choices based on available data and objectives

Requires an automated bot to join meetings as a participant to capture meeting content.

Enables users to search, edit, and highlight key moments within recorded content for easier reference.

Captures and stores in-meeting audio and video for post-meeting review and sharing.

Train your system to interpret and transcribe voice messages

Initiate interactions with customers by proactively starting conversations or providing informational content

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Communicate using direct chat or messages within the system

Generates and edits text using machine learning

Caters to sales teams

Automate processes to manage leads, contacts, opportunities and sales activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Predict future data based on historical data sets

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Sample files or documents that could be customized as needed or used as is

Timed notification for any upcoming task, deadline, appointment, or activity

Pre-made examples and templates for emails

Send messages via SMS

Adjust communications based on previous interactions or personal preferences

View and track pertinent metrics to find patterns and gain insights from data

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

A collection of customer information such as contact details, demographics, previous interactions, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Using different methods or channels to connect with customers

Streamlining repetitive tasks and activities through automated and predefined workflows

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitor and collect information from social media based on specific keywords

Process and analyze human language in text or audio form

Designed for contact centers.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Use AI to convert voice into text automatically

Tactical guides providing information and instructions for teams to navigate through tasks and processes

Conduct & deliver coaching sessions to improve employee performance or facilitate development

Transforming unstructured text into a structured format to identify meaningful patterns and new insights

Visually identify direction of development and areas that require attention

Allow users to create, edit, and sort multiple notes

Measures the retention rate and satisfaction of customers.

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Define levels of authorization for access to specific files or systems

Track and report regulatory data to either internal management or external stakeholders

Application programming interface that allows for integration with other systems/databases

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Helps understand a user's intentions/actions

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Provides a channel for team members to share media files, communicate, and work together

Arrange tasks based on the level of priority or urgency

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access software remotely via mobile devices

Provides a channel for team members to share media files, communicate, and work together

Games or game-like elements to track progress and reward accomplishments

Use AI to convert voice into text automatically

Record the audio of phone conversations for quality assurance purposes

Reports specific to sales analysis for trends and strategies

Analyze and gain insights into data in real-time

Leave comments and notes on documents for others to view

Tools that allow users to create and publish courses and course material/content

Designing course materials to be completed in a sequential order for personalized learning purposes

Creation, administration, and evaluation of assessments or tests

Connect with meeting participants remotely over video

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Listen to live phone conversations for the purpose of training and assessing agent performance

Establish measurable goals and objectives and track their progress over a specific period of time

Create, design and manage workflows for repetitive tasks

Organize and track educational activities

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track employee/learner's progression through training programs

Store, manage, and track all electronic documents in a centralized location

Centralized repository to store content and assets

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Organize and manage the accomplishments and development of employees or performance of applications or systems

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize words in a text with a particular part of speech, depending on the definition of the word and its context.

Process and analyze human language in text or audio form

Provide online support for your customers through live chat or help desk functionality

Automatically create subtitles/closed captions

Train your system to interpret and transcribe voice messages

Provides a channel for team members to share media files, communicate, and work together

Mark sentences, keywords, or phrases with specific time codes

Variable fonts or unique font pairings for designs

Use AI to generate content in the form of text, images, videos, etc.

Human service component to captioning software

Upload images, videos, and other types of media

Create text to match video content

Identify specific keywords in documents

Pull information from scanning entire documents

Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc.

Analyze, correct, and monitor speech for transcriptions or recordings

Preview materials before finalizing projects

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews

Automatic recording of timestamps from audio/video files

Public or private sharing of digital files such as documents, audio/video, images, and more

Information, data and reports that are being tracked over time

Record the audio of phone conversations for quality assurance purposes

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Import and export data to and from software applications

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Automatically formats data in a predetermined way

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Highlight content and/or make notations about parts of content

Access software remotely via mobile devices

Use AI to convert voice into text automatically

Estimate or forecast of a future scenario based on the study of present trends

Software program that continuously adjusts its behavior based on observed data

For manual transcription

Supports various video file formats

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Upload audio and video files

Allow users to control playback options such as speed, pause, stop, play, etc.

View and track pertinent metrics to find patterns and gain insights from data

Define levels of authorization for access to specific files or systems

Supports various file formats

For automatic transcription services

Manage and support multiple languages

Record the audio of phone conversations for quality assurance purposes

Securely stores data to prevent data loss or breaches

Automatically identify and save contact information of potential customers

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access software remotely via mobile devices

Ability to chat online in real time

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Send messages to selected individual(s) from the entire audience

Upload or use pre-set virtual backgrounds during video meetings

Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc.

Record live video calls to play later

Manage and track all internal and external communication conducted via calls, email, text, or chat

Connect with meeting participants remotely over video

Define levels of authorization for access to specific files or systems

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Sub-room created within virtual meeting/class

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Track the status of discussed/agreed tasks

Add customized logos and colors to align with company branding

Highlight content and/or make notations about parts of content

High-definition audio and/or video capabilities

Timed notification for any upcoming task, deadline, appointment, or activity

Use AI to generate content in the form of text, images, videos, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Allow users to access multiple services after entering their login credentials once

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

Allow users to create, edit, and sort multiple notes

Gauge satisfaction and receive information for improvement and success

Access event or meeting agenda online

Manage the process of planning and scheduling meetings, including agenda creation

Synchronize with other calendars to view mutual availability and schedules

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Store, manage, and track all electronic documents in a centralized location

Create, manage and track all task activities and progression

Provides a channel for team members to share media files, communicate, and work together

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Leave comments and notes on documents for others to view

Facilitates online authoring and publishing of the content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Centralized repository to store content and assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Assemble applications and processes by dragging over and arranging pre-built components

An @mention is a way to tag or notify a specific person about a message/post

Search and filter data across systems to locate required information by entering keywords or certain criteria

Import and export data to and from software applications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Create, manage and track all task activities and progression

Create and share notes/annotations taken during meetings

Assemble applications and processes by dragging over and arranging pre-built components

An informational database that allows users to add, delete, or revise content

Timed notification for any upcoming task, deadline, appointment, or activity

Define levels of authorization for access to specific files or systems

Notifications/alerts for upcoming events or tasks

Store and organize documents in a centralized system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Allow users to create, edit, and sort multiple notes

Synchronize with other calendars to view mutual availability and schedules

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Support multiple types of devices

Provides a channel for team members to share media files, communicate, and work together

Sample files or documents that could be customized as needed or used as is

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Public or private sharing of digital files such as documents, audio/video, images, and more

A digital list of items that need to be completed

Use AI to generate content in the form of text, images, videos, etc.

Leave comments and notes on documents for others to view

Scan written content within documents, files, or websites

Ability of websites, web applications, or mobile applications to function without an active internet connection

Highlight content and/or make notations about parts of content

Search for specific words or phrases within a document or database

Add labels or tags to tasks

To scribe and interpret the written words received from online or offline inputs

View and track pertinent metrics to find patterns and gain insights from data

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Access event or meeting agenda online

Train your system to interpret and transcribe voice messages

Plan availability and assign specific time slots for tasks and resources

Connect with meeting participants remotely over video

Tools that provide relevant information at specific times to support judgments and courses of action

WCAG accessibility compliance

Offers real-time language translation for multilingual participants

Completes tasks independently without constant human intervention

Create and share notes/annotations taken during meetings

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Categorize emotions expressed and identify if they are positive, negative or neutral

Voice conversion to text

Record live video calls to play later

Allow users to search, edit, and highlight meeting moments

Track the status of discussed/agreed tasks