Grain Features
Training (4)
Knowledge Base
Organizes knowledge from fellow sales representatives and other experienced employees for reference. 12 reviewers of Grain have provided feedback on this feature.
Coaching Materials
As reported in 10 Grain reviews. Offers content and training for new hires within the tool.
Playbook Creation
Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.
Video Record
As reported in 15 Grain reviews. Records users' practice or live pitches for future reference and improvement.
Feedback (7)
Review
Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement. This feature was mentioned in 11 Grain reviews.
Scorecard
Provides a scorecard to display team and/or individual performance.
Coaching Card
Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.
Leaderboard
Projects team sales performance publicly to reward and motivate employees.
Real-Time Updates
Updates sales data in real-time so as to help teams remain close to their goals.
Notifications
Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.
Competition
Motivates employees by creating time-sensitive competititons that drive performance.
Pre-Meeting Tools (3)
Templates
Provides templates for various meeting types. 11 reviewers of Grain have provided feedback on this feature.
Scheduling
Based on 19 Grain reviews. Schedules and coordinates meetings between participants.
Agenda
Creates agendas for meetings to follow. 18 reviewers of Grain have provided feedback on this feature.
Meeting Tools (4)
Minutes
Automatically records the minutes of a meeting, either via text or audio. This feature was mentioned in 25 Grain reviews.
Notes
Allows participants to record notes on meeting proceedings. This feature was mentioned in 33 Grain reviews.
Digital Workspace
Provides a malleable digital workspace for meeting participants to collaborate in. This feature was mentioned in 26 Grain reviews.
File Sharing
Allows participants to share files or post them in a shared workspace. 27 reviewers of Grain have provided feedback on this feature.
Post-Meeting Tools (3)
Task Delegation
As reported in 14 Grain reviews. Delegates tasks based on agreed upon action points.
Participant Email
Based on 15 Grain reviews. Emails meeting participants with follow up questions, minutes, etc.
Meeting Analytics
Based on 15 Grain reviews. Provides data around meeting (length, agenda points covered, etc.)
Lead Facilitation (4)
Customer-facing Chatbot
As reported in 17 Grain reviews. Offers a chatbot to initiate and carryout inital conversations with prospects and leads.
Lead Qualification
As reported in 15 Grain reviews. Automatically calculates which leads are the most likely to become a customer.
Lead Follow-up
Based on 18 Grain reviews. Automatically contacts all leads.
Meeting Scheduling
Based on 17 Grain reviews. Utilizes natural language processing to set up meetings.
Organization (12)
Opportunity and Pipeline Management
As reported in 14 Grain reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Data Entry
Automates the entry of collected data. 15 reviewers of Grain have provided feedback on this feature.
Integrations / APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. This feature was mentioned in 17 Grain reviews.
Availability Scheduling
Videos can be timegated or made available only at predetermined times.
Workflows
Provides built-in workflow management. This feature was mentioned in 11 Grain reviews.
Playlists
As reported in 14 Grain reviews. Allows users to organize video playlists.
Deep Search
Allows users to search for videos using words in the title, words spoken during the video, and/or words that appear on the screen. 13 reviewers of Grain have provided feedback on this feature.
Analytics
Provides analytics concerning video viewership and usage.
Permissions
Allows users to set permissions for access to videos or playlists. This feature was mentioned in 15 Grain reviews.
Search
Provide users with the ability to search all recorded and captured content in their library. 16 reviewers of Grain have provided feedback on this feature.
Permissions
Allows users to control who has viewing and editing access to a recording. 12 reviewers of Grain have provided feedback on this feature.
Organization
Provides a library that can be used to organize videos into folders. 15 reviewers of Grain have provided feedback on this feature.
Performance Analysis (2)
Coaching
Based on 17 Grain reviews. Provides real-time coaching to sales representatives.
Peformance Tracking
Tracks and analyzes sales representative performance. This feature was mentioned in 17 Grain reviews.
Sales Analysis (2)
ROI Forecasting
Based on 12 Grain reviews. Measure return on investment and leverage data to predict profitability of future projects.
Sales Forecasting
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. This feature was mentioned in 14 Grain reviews.
Call Analytics (4)
Call Recording
Records sales calls and facilitates playback This feature was mentioned in 36 Grain reviews.
Machine Learning
Utilizes machine learning technology to analyze recorded sales calls This feature was mentioned in 21 Grain reviews.
Call Analysis
Analyzes or facilitates the analysis of recorded and stored sales calls for insight This feature was mentioned in 28 Grain reviews.
Lead Qualification
Based on 13 Grain reviews. Leverages analytics to qualify and score calls in real time
Agent Performance Management (3)
Customer Scoring
Based on 19 Grain reviews. Leverages technology to rate or "read" recordings to determine the impact of sales calls
Speech-to-Text
Transcribes sales calls from speech to text 37 reviewers of Grain have provided feedback on this feature.
Artificial Intelligence
Utilizes artificial intelligence technology to discover insights within recorded sales calls This feature was mentioned in 35 Grain reviews.
Customization (7)
Branding
Allows users to add custom branding (logos, brand colors, etc) to videos. This feature was mentioned in 11 Grain reviews.
Customizable Thumbnails
Allows users to choose thumbnails for videos.
Custom Metadata
Allows users to attach customized metadata to videos. 10 reviewers of Grain have provided feedback on this feature.
Annotations
As reported in 18 Grain reviews. Allows users to add annotations during video capture or during editing.
Customizable Thumbnails
Allows users to add custom thumbnails to recorded videos.
Annotations
As reported in 13 Grain reviews. Provides a drawing or annotation tool to use while recording a video.
Frames & Background
Gives users the ability to add frames and backgrounds to their camera while recording.
Voice (2)
Dictation
Provides dictation capabilities. This feature was mentioned in 77 Grain reviews.
Accuracy
Based on 102 Grain reviews. Gives the user a reliable and accurate transcription of the text.
Transcription (4)
Speaker Identification
Based on 99 Grain reviews. Identifies and differentiates between different speakers.
Timecode Management
As reported in 76 Grain reviews. Provides timestamps for the transcription and gives the user the ability to alter them.
Closed Captioning
Based on 57 Grain reviews. Allows for transcription to be displayed as closed captioning for a video.
Custom Dictionary
Ability to add words or phrases to a custom dictionary for transcription. 24 reviewers of Grain have provided feedback on this feature.
Editing (3)
Collaboration
Have the ability to share your project and grant collaborators access to comment or edit. 71 reviewers of Grain have provided feedback on this feature.
Text Editing
Facilitates the editing of transcription via a text editor. 67 reviewers of Grain have provided feedback on this feature.
Translation
Allows for the translation of the transcribed text. This feature was mentioned in 34 Grain reviews.
Integration (5)
Data Security
Gives the user a secure platform for transcription which does not scrape data or compromise user data. This feature was mentioned in 33 Grain reviews.
API
Provides an API to port the transcription into external applications. This feature was mentioned in 26 Grain reviews.
Voice Files
Based on 39 Grain reviews. Supports uploading recorded voice data into the solution.
Live Captioning
Allows for the user to incorporate live transcription into video footage. 41 reviewers of Grain have provided feedback on this feature.
Integrates With Existing Applications
As reported in 66 Grain reviews. Integrates with existing applications to allow for seamless transcription of audio.
Platform Features (6)
Video Capture
Provides the ability to video capture a user's full desktop, specific window, or portion of their screen. 22 reviewers of Grain have provided feedback on this feature.
Image Editor
Provides the ability to edit the captured content.
Screen Capture
Allows users to capture their screen as a still image of their desktop, browser window, or portion of their screen.
Scrolling Capture
Allows users to capture a full screen capture while scrolling down a page.
Screen Record
As reported in 14 Grain reviews. Allows users to record their screen, camera, or both at the same time. Captures the camera, microphone, and screen simultaneously.
Text Extraction
Based on 15 Grain reviews. Provides users with the ability to extract text from a screen capture.
Analytics (3)
Viewer Reactions
Gives viewers the ability to leave reactions to shared content, including comments and emojis.
Engagement Insights
As reported in 10 Grain reviews. Provides insights including completion rate and call-to-action rate.
Viewer Insights
As reported in 10 Grain reviews. Provides the user with viewer insights, such as who watched a video and how long the video was watched.
Agentic AI - Video CMS (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Generative AI (1)
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 12 Grain reviews.
Meeting Prep - AI Meeting Assistants (3)
Agenda Management
Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met.
Virtual Meeting Hosting
Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording. 10 reviewers of Grain have provided feedback on this feature.
Automated Scheduling
Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders.
Meeting Automation - AI Meeting Assistants (3)
Automated Note-Taking
Automatically transcribes and summarizes meeting discussions. This feature was mentioned in 10 Grain reviews.
Voice Recognition
Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.
Action Item Tracking
Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders.
Meeting Insights - AI Meeting Assistants (3)
Sentiment Analysis
Based on 10 Grain reviews. Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting.
Personalization
Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.
Smart Summaries
Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting
Accessibility - AI Meeting Assistants (3)
Language Translation
Offers real-time language translation, allowing participants who speak different languages to communicate effectively.
Real-Time Transcription
As reported in 10 Grain reviews. Provides real-time transcription of spoken words. This may also include closed-captioning.
Accessibility Guidelines Compliance
Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities.
Agentic AI - Sales Coaching (4)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AI Sales Assistant (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Conversation Intelligence (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Note-Taking Software (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Meeting Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Transcription (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AI Meeting Assistants (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives
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