--- title: Grain Reviews meta_title: 'Grain Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 311 reviews by the users' company size, role or industry to find out how Grain works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 311 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Grain Reviews **Vendor:** Grain Intelligence **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 311 ## About Grain Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform everyday customer conversations into actionable revenue drivers by automatically identifying coaching opportunities, capturing key insights, and syncing them directly to your CRM to keep deals moving forward. With built-in automation and smart integration, Grain is free to start, simple to deploy, and cost-effective to scale across your entire organization. Superpower Your AEs Empower your account executives with AI-generated insights that drive results. Automatically update CRM properties, detect winning deal patterns using the “Deals” feature, and close more opportunities with meaningful, contextual data. Generate personalized follow-up emails in one click using meeting context, and instantly sync summaries and conversation details across your entire CRM ecosystem. Change Customer Success Send AI-driven customer feedback directly to sales, product, or leadership with a single click. Use Grain features like “Trackers” and “Ask,” along with MCP to highlight, share, and organize customer sentiment, requests, and milestones, ensuring teams stay aligned on what customers truly care about. Build Better Products Transform real customer conversations into context-informed deliverables including product briefs, roadmaps, and sprint plans. Keep teams connected with automatic Slack updates summarizing insights, next steps, and decisions. Grain helps you build better products and stronger customer relationships, faster. ## Grain Pros & Cons **What users like:** - Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. (3 reviews) - Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. (3 reviews) - Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. (3 reviews) - Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. (3 reviews) - Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. (3 reviews) - Users value Grain for its **seamless integration with HubSpot** , enhancing workflows and simplifying call recording processes. (2 reviews) - Automatic Recording (2 reviews) - Automation (2 reviews) - Communication (2 reviews) - Customer Engagement (2 reviews) **What users dislike:** - Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. (4 reviews) - Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. (2 reviews) - Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. (2 reviews) - Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. (2 reviews) - Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. (2 reviews) - Mobile Limitations (2 reviews) - Pricing Issues (2 reviews) - Users express frustration over **recording issues** , particularly with access and control over their own meeting content. (2 reviews) - Accent Limitations (1 reviews) - Accuracy Issues (1 reviews) ## Grain Reviews ### 1. Great recording tool with useful insights **Rating:** 3.0/5.0 stars **Reviewed by:** Zoey M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Grain?** Reliable recording agent. The transcription feature is super accurate and makes it super easy to search for keywords to find the clips I'm looking for. The highlights section also helps me to easily find notable moments from the conversation without having to remember keywords. Great tool! **What do you dislike about Grain?** Commenting feature is a bit confusing / doesn't work super well. It makes it hard for my manager to leave feedback on my calls. **What problems is Grain solving and how is that benefiting you?** It's great to not have to take so many notes during sales calls - always have the recording to reference back to ### 2. Good UX **Rating:** 2.5/5.0 stars **Reviewed by:** Sam J. | Director, Product & UX, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2022 **What do you like best about Grain?** Good UX - intuitive, easy to navigate, and clear expectations about what's going on. Important when you're recording important meetings where you're anxious to ensure nothing gets messed up. **What do you dislike about Grain?** Note-taking moments were a cool idea, but I ultimately couldn't get used to them. Collaborative note-taking was also pretty brilliant, but I had trouble onboarding other users. **What problems is Grain solving and how is that benefiting you?** At the moment, not solving anything. I've switched back to just Zoom recording/transcripts. It's not that I didn't like it, it was just more "nice-to-have" than necessary for us. ### 3. It is ok. but there are too many alternatives **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Grain?** It offers the transcripts and it is very helpful for social science researchers **What do you dislike about Grain?** There are too many alternatives and I really don't want to pay for it **What problems is Grain solving and how is that benefiting you?** I do n ot need to listen and type down every line ### 4. I used grain.Co to review transcripts for my masters thesis. It was very effective **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Grain?** I liked the in line editing features and corrections **What do you dislike about Grain?** It missed that point sometimes in making automated corrections **What problems is Grain solving and how is that benefiting you?** It helped me edited interview transcripts for free ## Grain Discussions - [How do you use grain recording?](https://www.g2.com/discussions/how-do-you-use-grain-recording) - 1 comment - [View Grain pricing details and edition comparison](https://www.g2.com/products/grain/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A20%3A15+-0500&secure%5Bsession_id%5D=065be59d-188f-495f-b48b-d12e0f079065&secure%5Btoken%5D=aa25b20b1b27d92bdc9c204f778d8e1c8d2f7f3d65e459fa294426db86c61ba7&format=llm_user) ## Grain Integrations - [Attio](https://www.g2.com/products/attio/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Grain Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Customization** - Branding - Customizable Thumbnails - Custom Metadata - Annotations **Voice** - Dictation - Accuracy **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Additional Functionality** - @mentions - Search/Filter - Data Import/Export - Alerts/Notifications - Document Classification - Task Management - Meeting Notes - Drag & Drop - Wiki - Reminders - Access Controls/Permissions - Calendar/Reminder System - Document Storage - Activity Dashboard - Notes Management - Calendar Sync - Tagging - Multi-Device Support - Collaboration Tools - Templates - Dashboard - File Sharing - To-Do List - Generative AI - Commenting/Notes - Content Scan - Offline Access - Annotations - Full Text Search - Task Tagging - Handwriting Recognition - Reporting/Analytics - AI Copilot **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Organization** - Availability Scheduling - Workflows - Playlists - Deep Search - Analytics - Permissions **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Organization** - Search - Permissions - Organization **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing - Screen Sharing - Meeting Notes **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Editing** - Collaboration - Synchronous Editing - Translation **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Generative AI** - AI Text Summarization - Generative AI **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics - Reporting/Analytics - Lock Meetings **Sales Analysis** - ROI Forecasting - Sales Forecasting **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications - Real-Time Data **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Generative AI** - Generative AI **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Generative AI** - Generative AI **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter **Additional Functionality** - Mobile Access - Live Chat - User Management - Private Chat - Virtual Backgrounds - Minutes Management - Recording - Communication Management - Video Conferencing - Access Controls/Permissions - Host Controls - Attendee Management - Polls/Voting - Presentation Streaming - Breakout Rooms - Video Layouts/Views - Action Item Tracking - Customizable Branding - Annotations - HD Audio/Video - Reminders - Generative AI - AI Copilot - Single Sign On - Meeting Preparation Tools - Notes Management - Surveys & Feedback - Agenda Management - Meeting Management - Calendar Sync - Activity Dashboard - Document Management - Task Management - Collaboration Tools **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation ## Top Grain Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,968 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (498 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (749 reviews)