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At a Glance
Market Segments
Small-Business (76.2% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
Free 1 seat Per Month
Free 1 User
Grain
Star Rating
(299)4.6 out of 5
Market Segments
Small-Business (76.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 seat Per Month
Browse all 4 pricing plansOtter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Otter.ai excels in automated note-taking, with a score of 8.9, while Grain shines even brighter with a score of 9.8, indicating that users find Grain's note-taking capabilities to be more efficient and reliable.
- Reviewers mention that Grain's smart summaries feature, rated at 9.8, significantly enhances the post-meeting experience, whereas Otter.ai's score of 8.6 suggests it may not provide the same level of insight and clarity in summarizing discussions.
- G2 users highlight that Grain's action item tracking feature, scoring 9.4, is superior to Otter.ai's 8.6, making it easier for teams to follow up on tasks and responsibilities after meetings.
- Users on G2 report that Otter.ai's call recording feature is highly rated at 9.1, but Grain's 9.6 indicates a more robust and user-friendly experience, which is crucial for capturing important discussions.
- Reviewers say that Grain's voice recognition capabilities, rated at 9.4, outperform Otter.ai's 8.0, suggesting that users find Grain's transcription accuracy and clarity to be more reliable during meetings.
- Users report that while both platforms offer integrations, Grain's score of 8.9 for integrating with existing applications surpasses Otter.ai's 8.0, indicating a smoother workflow for users who rely on multiple tools.
Pricing
Entry-Level Pricing
Grain
Free
Free
1 seat Per Month
The quickest and easiest way to try Grain
- 20 meetings
- View team's meetings
- Basic AI Notes
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Grain
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
9.1
200
8.7
372
Ease of Use
9.4
201
9.0
377
Ease of Setup
9.5
68
9.0
271
Ease of Admin
9.1
62
8.6
88
Quality of Support
9.1
147
8.4
238
Has the product been a good partner in doing business?
9.7
63
8.6
81
Product Direction (% positive)
9.3
180
8.8
361
Features by Category
Lead Facilitation
6.3
17
Feature Not Available
7.8
15
6.1
67
7.8
18
Feature Not Available
7.4
17
6.8
16
Organization
8.0
14
Feature Not Available
7.9
15
8.4
67
8.2
17
7.6
17
Performance Analysis
8.1
17
6.6
68
7.4
17
6.8
67
Sales Analysis
6.4
12
Feature Not Available
7.6
14
Feature Not Available
Generative AI
Feature Not Available
8.1
61
Feature Not Available
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.6
36
8.7
89
8.1
21
8.3
88
8.8
28
8.5
86
7.9
13
7.5
22
Agent Performance Management
7.8
19
7.7
74
8.8
37
8.7
82
8.4
35
8.6
81
Generative AI
9.3
12
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Customization
8.8
11
Not enough data
8.7
9
Not enough data
8.5
10
Not enough data
9.0
18
Not enough data
Organization
7.8
9
Not enough data
8.0
11
Not enough data
8.5
14
Not enough data
8.3
13
Not enough data
9.0
8
Not enough data
9.1
15
Not enough data
Agentic AI - Video CMS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
8.7
77
8.5
184
8.0
102
8.0
195
Transcription
8.3
99
7.7
192
8.9
76
8.7
179
7.9
57
7.9
157
7.3
24
7.3
159
Editing
8.6
71
8.1
171
Feature Not Available
Feature Not Available
7.9
67
7.9
175
7.2
34
Feature Not Available
Integration
8.3
33
7.9
156
7.4
26
7.6
52
8.4
39
8.3
168
7.8
41
7.8
149
8.9
66
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Platform Features
9.4
22
Not enough data
6.3
8
Not enough data
8.7
9
Not enough data
7.1
7
Not enough data
9.5
14
Not enough data
7.7
15
Not enough data
Organization
8.3
16
Not enough data
8.3
12
Not enough data
8.2
15
Not enough data
Customization
6.9
6
Not enough data
8.3
13
Not enough data
6.7
5
Not enough data
Analytics
6.3
8
Not enough data
8.3
10
Not enough data
8.8
10
Not enough data
Meeting Prep - AI Meeting Assistants
8.3
9
Feature Not Available
7.0
10
Feature Not Available
5.7
9
Feature Not Available
Meeting Automation - AI Meeting Assistants
9.8
10
8.9
177
9.3
9
8.0
175
9.4
9
8.4
175
Meeting Insights - AI Meeting Assistants
8.0
10
8.0
169
8.1
9
7.7
169
9.8
9
8.7
173
Accessibility - AI Meeting Assistants
5.4
8
Feature Not Available
8.3
10
8.6
171
8.5
9
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
7.8
12
Not enough data
9.7
10
Not enough data
6.9
7
Not enough data
9.9
15
Not enough data
Feedback
9.7
11
Not enough data
9.3
7
Not enough data
9.1
9
Not enough data
10.0
6
Not enough data
10.0
5
Not enough data
8.6
7
Not enough data
7.5
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Pre-Meeting Tools
7.4
11
Not enough data
8.9
19
Not enough data
7.4
18
Not enough data
Meeting Tools
8.9
25
Not enough data
9.0
33
Not enough data
8.8
26
Not enough data
8.4
27
Not enough data
Post-Meeting Tools
8.2
14
Not enough data
8.4
15
Not enough data
8.7
15
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grain and Otter.ai are categorized as AI Meeting Assistants, Transcription, Conversation Intelligence, AI Sales Assistant, and Note-Taking Software
Unique Categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, and Voice Recognition
Reviews
Reviewers' Company Size
Grain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.9%
Marketing and Advertising
9.9%
Information Technology and Services
8.8%
Management Consulting
4.1%
Higher Education
3.7%
Other
44.6%
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Discussions
How do you use grain recording?
1 Comment
BV
Video TranscriptionRead more
Grain has no more discussions with answers
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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