Formstack Forms Reviews & Product Details

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.

Product Website

Seller

Formstack, LLC

Discussions

Formstack Forms Community

Languages Supported

English

Overview by

Natasha M.

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Formstack Forms Integrations

(4)

Verified by Formstack Forms

Formstack Forms Media

Create beautiful online forms without knowing how to code. With an intuitive drag-and-drop form builder and hundreds of templates at your fingertips, the possibilities are endless.

Say goodbye to manual work and let us do the heavy lifting. Create seamless workflows to increase workplace productivity. Send out email notifications. Get projects approved. All automated. Always easy.

Formstack Forms Demo - Actionable Analytics

Unlock key insights on your customers. Pinpoint problem areas in your strategy. No matter your destination, our optimization tools can help you get there.

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Melissa M.

Small-Business (50 or fewer emp.)

7/5/2018

"Forms made easy in Salesforce!"

5/5

What do you like best about Formstack Forms?

We use FormStack for Salesforce, and the ease-of-use is exceptional. I went from getting 2-3 submission errors daily on our previous service to getting 1-2 per WEEK with FormStack. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

A little difficult to get the initial setup completed, but the customer service was really fast and throrough, so I was able to work through any problems quickly. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

One way that we use FormStack is to allow volunteers to begin their registration process through an online form. This sends the info directly into Salesforce, where our registrar is able to then use a customized Path to follow the steps necessary for efficiently register and onboard new volunteer teams. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

10/29/2018

"Powerful tool, easy to make mistakes though"

3.5/5

What do you like best about Formstack Forms?

The ability to click and drag form elements when building a form, and easily editing certain regions, and applying logic, and customizing confirmation email and page settings Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

That changes are all instantaneous, so there is no room for error and if a mistake is made it is instantly live (There is no Save or Undo) Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

Have plenty of support for end users which includes training, or have a dedicated staff support that can manage the forms and address problems Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

To create and manage forms used by college administrators. The data collection is great, it allows users to quickly view a report. It also reduces the number of inaccessible PDF forms by having a digital version. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

2/25/2019

"Formstack"

4.5/5

What do you like best about Formstack Forms?

it's user friendly for both the recipient and formstack creator Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

it can be slow to contact. for example, when I need to reset my password, it takes really long to receive a verification code Review collected by and hosted on G2.com.

David F.

Small-Business (50 or fewer emp.)

7/31/2018

"Music for All/Bands of America"

5/5

What do you like best about Formstack Forms?

Incredibly user friendly - both for users completing forms and while building forms on the back-end. There are many options for types of questions and using different logic to make your forms as custom as possible. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Would love to have the option to sort submissions by multiple field options without needing to export data (not just by submission date/time) Review collected by and hosted on G2.com.

Joy C.

Head Coach

Non-Profit Organization Management

Mid-Market (51-1000 emp.)

5/8/2018

"Helpful way to organize event registration, payment collections, surveys and event evaluations"

4.5/5

What do you like best about Formstack Forms?

The broad rage of uses. Formstack was very useful in helping my team and I coordinate a variety of events. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Working through the new updates took time Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

If you have many events to plan and a broad rage of people to reach formstack is a great resource. Their support team is very prompt in answering questions about set up and errors. Really get to know how to use the program before using it on your own because there are so many resources and helpful details to learn that will help you use the program well. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

We have solved many business problems using formstack. Collecting payments has been easier, advertising to 21st century college students and being able to provide links right away to fill out forms of all types that they can access from their phone, computer or one of our team's computers. Building forms is confusing at first but once you learn your way around the program it's benefits are great. Review collected by and hosted on G2.com.

Alison M.

Head of Digital Marketing

Marketing and Advertising

Small-Business (50 or fewer emp.)

3/21/2018

"There hasn't been anything I couldn't do that I've needed to with formstack. "

5/5

What do you like best about Formstack Forms?

Formstack is highly customizable and easy to use. I can do everything I need with formstack and have been using advanced forms with their service. Formstack automates a ton of processes for us both internally and externally which makes our life easier and our business thrive. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Intricate forms can take a lot of time to set up. The integrations if done through zapier are also sometimes difficult and take some time to flush out when utilizing an outside source such as zapier. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

Take the time to learn the ins and outs and the tool will be invaluable. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

Lead Generation, Approvals, Project Management, Internal Process Refinement, Email signups, Order forms, customer surveys. Review collected by and hosted on G2.com.

YuanFang T.

Technical Sales and Marketing Intern

Food & Beverages

Enterprise (> 1000 emp.)

7/13/2018

"Easy to use for form creating"

4.5/5

What do you like best about Formstack Forms?

Many features and easy to use to create the forms with ready made templates. The support is also great with very quick responses Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The pricing is a bit pricey if you are a small company Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

Ask questions if you don't know how to use it and the support team will reply you really really quick Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

We used to have forms in microsoft word and e-mailed to the administrator for submission. Formstack allows us to have auto submission and data analyzation with great integration with other softwares Review collected by and hosted on G2.com.

Julio S.

Membership and Chapter Services Coordinator

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/3/2018

"Did the trick, but I had to jump through some hoops."

5/5

What do you like best about Formstack Forms?

The WYSIWYG was very easy to use and was visually more appealing than some other platforms I tested. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I could not find the right form for what I needed out of it. I wanted to keep track of 60 chapter's events, about 20 events each chapter. The only form I was able to figure out, gave me a final product that I had to reformat in Excel. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

It will make your life easier if you are using word, or excel to track certain events from chapters or other offices. I cannot speak to surveying, as I did not use a survey. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

It saved a time. The final reports were initiated in September and done by November. In the past, using a word document, the reports were done by April. Saved 6 months of time just by using an online form. Review collected by and hosted on G2.com.

Jon A.

Communications Director

Religious Institutions

Mid-Market (51-1000 emp.)

11/1/2015

"Flexibility and responsive forms for any website"

4.5/5

What do you like best about Formstack Forms?

Formstack is a refined and flexible online form cloud based tool. You can quickly create and go live with your forms on any website. Formstack is mobile responsive and allows you to do real time testing while the form is live. There is no save button, which at first was unnerving, however as I've used the site I've gotten used to it automatically updating the form in real time! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

When you delete a field inside of a form it deletes the data from your database. This can cause some issues if you decide to change a form, but still want to keep the data on their site. The only work around I have found is to simply "hide" the field. It's a simple work around, but is annoying because the field still appears in the backend form panel and you have to remember if it is hidden or live. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

I highly recommend formstack if you are looking for a highly flexible, logic enabled responsive online form generator. You can create, alter and administrate forms for your entire organization with formstack! Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

We were searching for an integrated form for our wordpress website. Formstack provides a flexible, logic based form so we can any form sent to the right department without creating extra click points for our website users to have to jump through. Review collected by and hosted on G2.com.

Jared W.

Salesforce Administrator

Mid-Market (51-1000 emp.)

1/23/2018

"Great form builder with full customization and integrations"

4.5/5

What do you like best about Formstack Forms?

Ability to integrate with Salesforce and assign a contact to multiple campaigns, highly customizable, easy to use, multiple users, groups, number of premade templates. One of the best features is the ability to build dropdown lists with standard answer options and then update that single field w/o updating all forms. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Surveys are not the best quality with limited questions and needs that didn't fit our requirements. Other than that, the program serves more than our needs for form building. Review collected by and hosted on G2.com.