Formstack Forms Reviews & Product Details

I like how you can build forms that walk people through the process of registration.

I like the integration with other tools like Paypal, and Freshbooks. Review collected by and hosted on G2.com.

The lack of support and ability to talk through ideas and ways to use the tool. There is never anyone that I can talk to about our goals, about our hopes, and our needs. I can search through the FAQ's and sort out most problems, but I have very extensive forms and ways that we want to use it for our school/district and beyond, but no one to help us do that. In fact, it has caused me to look at new options. I would like forms to be able to switch languages without doing a whole new form. I would love to understand the sharing/access portion of the data. I don't like that the output looks so square and not visually modern or appealing. I would like the tools to search through a database of info to populate parts of documents. Review collected by and hosted on G2.com.

As a form builder, I enjoy the fact that I can put together an online form rather quickly with the easy to use drag and drop features. Also the integration to our PayPal account works great! The logic helps to make an intelligent form and the workflow is convenient for some of our departments. We use over 90 forms now in our school district which helps parents pay for items with ease. Reports of data are perfect for presentation. Review collected by and hosted on G2.com.

On many occasions I need to add pictures of items, either for sale or to display something and manipulating images is not a friendly feature. Adding an online store that connects to the forms would be ideal! At one time Formstack had a beta store which I used for our Summer School program.

As a school district, we have limited funds which doesn't allow us to use the Formstack portals. If they weren't so expensive I can see they would definitely be an advantage in our Curriculum department. Review collected by and hosted on G2.com.

Formstack is an easy to use program - it's easy to get started, easy to figure out, easy to build forms and easy to publish to the web. You can enable various security features in order to keep the bots away. The conditional logic feature makes asking "drill down" questions simple. Highly recommend this application to anyone who wants to get answers from their customer base relatively quickly. Review collected by and hosted on G2.com.

Creating themes can sometimes be challenging when you try to fine tune the layout. The logic used to "move" objects from A to B can sometimes require you to move the mouse in microscopic increments in order to have the item appear exactly where you want it. Review collected by and hosted on G2.com.

The flexibility of the design options makes creating forms and surveys simple and most effective! Review collected by and hosted on G2.com.

There really is nothing that I dislike about the product!! Review collected by and hosted on G2.com.

I've used Formstack since 2009 and have found the best feature is the versatility and variety of field options offered (calculated, conditional logic, matrix, dropdowns, etc.). Additionally, the integrations have been incredibly helpful connecting/automating form data to other applications/programs (ex: lead to CRM, payment processing, etc...) Review collected by and hosted on G2.com.

The user interface, on occasion, has been glitchy but I'm not sure if that is a browser issue or not (I switch back and forth from Safari and Chrome). Working with sections and duplicating fields get hung up every now and then but nothing that has shut down form production. The analytics (charts and graphs) are pretty basic and a little challenging to use to get the right visual. Review collected by and hosted on G2.com.

Formstack's Pardot integration makes it incredibly easy to spin up any custom form that we want and then pipe that into a Pardot form handler for our marketing automation. This combined with their drag-and-drop form builder has made them a vital part of our marketing stack.

Also want to mention that the "Partial Submissions" feature has been great in not only getting information from otherwise dropped leads, but we can now also gain more insight into what is causing them to bail. Review collected by and hosted on G2.com.

Customizing forms is a little limited, at least for someone wanting to just apply their own custom CSS and HTML. The theme editor gets the job done but I would like to be able to just have a barebones form that I can skin with only our own stylesheets instead of having to override the defaults. Review collected by and hosted on G2.com.

UI is very slick and responsive. Building forms is simple yet powerful. Many backend configuration options cover everything we've needed so far. Routing and logic options are there too. Templates and embed code make it easy to apply branding to our forms. Review collected by and hosted on G2.com.

We need a better way to integrate data with our internal systems. The API likely allows for this, but it involves heavier development than we've been able to invest in Formstack so far. Also, there's no preview or delay when a change is made. Usually that's fine, but there are cases when we'd like to do some testing when modifying an existing form. Review collected by and hosted on G2.com.

I like that I was able to fully automate a form system within my company utilizing the formstack application. I have created a series of forms that are set and forget. The system was only possible because of the facilitation provided by formstack. Review collected by and hosted on G2.com.

I don't like the fact that I had to use web merge to get my form made into a PDF file as it appears on the actual formstack application. Also I didn't like that the attachments weren't able to be added to webmerge. If added an option for attachment on formstack, I wasn't getting it emailed to me I am having to log into formstack to retrieve. Other than that formstack truly has no complaint from MT Texas. Review collected by and hosted on G2.com.

I love the interface. I have used this program to completely refine the processes and workflow of the school to a degree where they believe I'm indispensable; couldn't have done that without Formstack! I like the ability to integrate payments and run various types of forms through filtering of choices. It allows me to have a single database of information, pulled into a CSV file or (as I am prone) onto a Sheets page that has a couple filters in place to organize the database. I didn't have to spend money on a CRM because I was able to create what we needed based on the features open to us already on Formstack. Review collected by and hosted on G2.com.

Nothing really. I have moments where I get frustrated, but these can be attributed to downtime and they usually work these issues out quickly. Review collected by and hosted on G2.com.

Love Formstack! We switched from Wufoo and haven't looked back. While the investment was a bit steeper, it was worth it. The user-interface is extremely intuitive; multiple team members including myself were able to jump in right away with minimal orientation/training. We've had no issues with the service or support whatsoever. Review collected by and hosted on G2.com.

If only to be nitpicky, canned reporting would be nice (conversions this month, conversions last week, etc.) rather than having to manually set the date range. Some sort of safeguard against bogus form completions (asdfasfj@asf;sdfsd.com) would be nice as well. Review collected by and hosted on G2.com.