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Fluid Topics
Fluid Topics Reviews

Axero

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Fluid Topics

4/5

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Axero

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Fluid Topics Reviews & Product Details

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Fluid Topics is an Enterprise Knowledge Platform that transforms product content into smart, actionable knowledge, redefining how users search, discover, read, navigate, and interact with information. It consolidates and unifies content from multiple sources, ensuring that the most relevant information is accessible exactly when and where it’s needed—whether through documentation portals, CRMs, websites, or AI-powered tools like chatbots. This provides a consistent, personalized content experience across all devices and touchpoints. The platform features ready-to-use AI tools, such as a RAG-powered chatbot for secure and accurate responses. Users can create content summaries, step-by-step guides, code translations, and intervention toolkits, all with context-aware, personalized interactions. Fluid Topics also prioritizes content security, compliance, and accessibility, ensuring data protection, traceability, and customizable entitlements for a secure, tailored experience.

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Czech, Danish, German, Greek, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Overview by

Benjamin Defosse

Axero

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Fluid Topics Media

Fluid Topics Demo - Smart Documentation Portal

Quickly build rich self-service experiences with your smart documentation portal. Empower your customers, partners and employees with the most up-to-date and personalized content. Create an outstanding content experience and drive product adoption.

Fluid Topics Demo - A Digital Self-Service Experience

Serve relevant, targeted, and personalized information on your web portal, on-demand. Provide reliable content at all times, ensure customers find answers on their own, and reduce the number of support tickets that come your way.

Fluid Topics Demo - Fast and Intuitive Search

There is search, and then there’s Fluid Topics search. It’s personalized and relevant. It uses cutting-edge, AI-powered natural language processing to help you find anything you’re looking for in just milliseconds.

Fluid Topics Demo - Interactivity

Fluid Topics engages your users with a host of features that allow them to interact with content, provide feedback, and collaboratively build a successful content experience for all.

Fluid Topics Demo - Content-Centric, User-Focused Analytics

Fluid Topics Analytics are designed from the ground up to optimize authoring and improve the user experience. Welcome to next-level, content-centric, and user-focused analytics.

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Fluid Topics Reviews (1)

Reviews

Fluid Topics Reviews (1)

4.0

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Enterprise (> 1000 emp.)

11/22/2022

"Powerful technical content solution"

4/5

What do you like best about Fluid Topics?

Populating self service topics in turn, reducing our support calls and tickets Review collected by and hosted on G2.com.

What do you dislike about Fluid Topics?

User interface can be improved for documentation. Review collected by and hosted on G2.com.

What problems is Fluid Topics solving and how is that benefiting you?

Technical content solutions Review collected by and hosted on G2.com.

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Enterprise Search Software

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Fluid Topics

4/5

(1)

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