FileMaker, Inc.

FileMaker, Inc.

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FileMaker, Inc., is a Workplace Innovation Platform that allows problem solvers to create, share, and integrate custom apps that work seamlessly across iPad, iPhone, Windows, Mac, and the web.

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Antonio Di L.
Validated Reviewer
Verified Current User
Review Source

"Fast customization"

What do you like best?

The FileMaker Platform is simply powerful software for creating custom apps that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Rapidly deploy custom apps.

You can make your customized software quickly. Is the easier tool you can use for your own business. Layout interface very clean and user friendly. The multi-portability platform permits to access by every devices.

With little prior experience, you can create custom apps for

Tracking volunteer data

Managing mailing lists

Maintaining donor information

Managing grants and funding

Creating and managing surveys

The FileMaker support page offers a knowledge base, forums, product documentation, and a phone number for help with issues like installation and registration at no charge. You can purchase support packages for technical issues and troubleshooting from this page.

The FileMaker 17 Platform is not compatible with files created in versions earlier than 12. You can convert files from previous versions with FileMaker Pro 17 Advanced.

FileMaker Pro and FileMaker Pro Advanced include scripting capabilities and a variety of built-in functions for automation of common tasks and complex calculations. Numerous steps are available for navigation, conditional execution of script steps, editing records, and other utilities. FileMaker Pro Advanced provides a script debugger which allows the developer to set break points, monitor data values and step through script lines.

What do you dislike?

The price. I think FileMaker is very expensive. I don't think to upgrade every year is too much. I would like to go again to the FileMaker DevCon but it is very expensive.

Recommendations to others considering the product:

FileMaker is a very useful tool to manage your own business.

What problems are you solving with the product? What benefits have you realized?

I created an ERP data base and user-friendly layout to insert datas or consult reports real time. I solved administration problem and manage work flow.

What Workplace Innovation Platforms solution do you use?

Thanks for letting us know!
HOnza K.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Competitive advantage for businesses"

What do you like best?

I am using FileMaker Pro since 1991 and since then I have not found a single app that would help me and my business build tools to support our unique processes more efficiently. Whenever we need to support a collaborative process or manage data that can't fit on one screen in efficient semi-automated way, FileMaker is our choice #1.

What do you dislike?

Insufficient native support for localization

Recommendations to others considering the product:

Use the right tool for the right job. If you're looking for a platform that will let you create (or get created) custom apps to support your always changing processes, instead of changing your processes to fit the apps you use, this is without doubt one of the most efficient platforms. I have not touched a more efficient one yet.

What problems are you solving with the product? What benefits have you realized?

We use it for all kinds of process management and data analysis tasks. The biggest benefit is that we can keep adjusting the software as we adjust our processes and the time from decision to implementation can be as short as days, sometimes even hours, but only rarely more than a few weeks.

Robert Z.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"best Tool to support your processes"

What do you like best?

Easy to use, powerful, no restrictions, easy for developers, easy for users. Great platform with great developers worldwide. Very fast in developing because it´s all in one tool: Database, coding (scripting) and layouting. You can use the database you created for desktop instantly on iOs Devices in its whole functionality. One Platform for Mac, Windows, iOs and Web (also on Android devices). Filemaker is the perfect tool to support mobile processes, because of it´s crossplatform compatibility. You can embed all kind of media, like movies, sound and pics, these could be stored directly in the database, in your accessible Filesystem or not accessible Filesystem. If you have a lot of users worldwide, you can access any filemaker database via webbrowser to reduce the necessary support of your it-department. Filemaker ist great for data exchange, you can access data via odbc (sql, oracle, even old stuff like MS Access;-)), you can import, all common formats like txt, csv, mer, xlsx, xml, .... and you can use REST APIS.

What do you dislike?

Automatic Syncprocesses between different Workplaces would be great, more animation options would be great. Scaling whole Layouts (expanding with screens) works, but could be easier. No App for Android, but still you can use a browser on Android devices to access a filemaker server.

Recommendations to others considering the product:

Try it, you will safe a lot of money on even more time!

What problems are you solving with the product? What benefits have you realized?

Whole ERP System, great CRM Opportunities, Timetracking, Projectplanning, Invoicing, Interfaces to Webshops, Bookkeeping systems, inventoring, Calendar, budgeting, Media (film, sound, every type of media) Library, ...

Ray C.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"An innovation platform that adapts and scales like no other!"

What do you like best?

The FileMaker platform is deceptively powerful. It provides users with a "progressive revelation" experience that makes some basic operations relatively easy, yet it's surprisingly mature and extensible, with a host of powerful capabilities for those who choose to go deeper.

Just as important, FileMaker is chameleon-like in its flexibility, allowing a variety of approaches and solutions to any given problem - at times surprising even seasoned developers with its ability to produce novel, inspired and/or elegant applications that solve real-world problems.

In addition, I appreciate that FileMaker provides a rich and open ended set of design tools for both interface and functionality, allowing integration with a wide variety of other environments and standards (SQL, JSON, REST, PHP etc). That makes it both a development platform in itself, and simultaneously a capable of serving as middleware - or a combination.

What do you dislike?

If there is a problem with FileMaker it is that many users and developers assume that methods they have seen, learned or stumbled on are the only way or the best way to solve a given problem. That can lead to some users wrongly attributing limitations to the platform, when in fact the issue is with a particular approach or implementation.

Recommendations to others considering the product:

The FileMaker platform can provide a total business solution, or can interface with other applications and systems, so if you're not using it at some level, you probably should be.

What problems are you solving with the product? What benefits have you realized?

We're using FileMaker for research, prototyping, data-driven web applications and a range of business management requirements (project management, scheduling, financials etc). Having data right across the business managed within a single flexible platform makes many things much easier and gives us control over our internal processes.

Peter H.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Flexible and Powerful"

What do you like best?

FileMaker is cross-platform and allows fast development of powerful shared databases. FileMaker is a great option when 'off-the-shelf' software doesn't fully meet your business needs. Development is relatively easy, however training and/or hiring a professional developer is a good idea.

What do you dislike?

You can get started with a free month long trial, after that you will need to pay for a license. The licensing structure could be simpler, you may need FileMaker to assist with licensing. FileMaker suits small to medium teams, if you need an enterprise solution you may be better with an alternative.

Recommendations to others considering the product:

If planning to use FileMaker get proper training and/or a∂vice from a professional developer.

What problems are you solving with the product? What benefits have you realized?

The great thing about FileMaker Pro Advanced is that you can set up everything with the one package and within one file. Allowing shared access is easy, for very small teams share from your own copy, for more users share using the FileMaker Server software. The solution you develop can automatically handle data validation, reporting, import/export with a graphical user interface. You can develop on Mac or Windows and access the database from Mac/Win/iOS/Web.

Greg L.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Solving problems for 30+ years"

What do you like best?

I started using FileMaker in 1986. Even with the limitations of that early version (like having to swap floppy disks on a Mac Plus), FileMaker transformed the way I thought about data. FileMaker's track record spans decades and that speaks volumes about its value and utility. Today's FileMaker, while still being true to its roots of simple and intuitive database management, has grown to be a formidable platform for collecting, analyzing, and sharing information. Adoption of modern standards like HTML5, REST, JSON, and OAuth allow us to deploy solutions quickly and integrate with practically anything.

What do you dislike?

While the FileMaker platform provides a remarkably consistent experience, there are some gaps and inconsistencies in features between the two server options (FileMaker Server and FileMaker Cloud) as well as between the clients (FileMaker Pro Advanced, FileMaker Go, and FileMaker WebDirect). This can sometimes require extra effort or workarounds to ensure everything functions as users expect.

Recommendations to others considering the product:

Getting started is easy and you can go a long way with free resources if you're willing to invest a bit of time learning the fundamentals. The FileMaker developer community is incredibly supportive of people new to the platform as well as those with advanced questions. Professional developers are available around the world if you need help taking things to the next level quickly.

What problems are you solving with the product? What benefits have you realized?

I've been involved in creating many hundreds of custom solutions in a wide variety of industries. Some types of systems include CRM, document management, workflow automation, business intelligence and dashboarding, loan management, medical research, asset tracking, inventory management, point-of-sale, hospitality, and more. Many clients I've worked with have said that the FileMaker-based solutions we've built have been the key to their success.

Michael B.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"FileMaker Isn’t Just for Small Apps"

What do you like best?

We are a small team of software developers who have developed an ERP package in FileMaker that competes extremely well with our billion-dollar competitors. We are constantly receiving accolades from prospective customers that our solution looks better, functions better, and generally outperforms much more expensive alternatives. This is in large part due to the FileMaker platform itself. We are able to make changes to the software in minutes that would take hours or days in other environments. This ability - to rapidly address user requests - compounds over time, ultimately leading to a far superior solution designed based on real users’ feedback.

What do you dislike?

We wish performance over the WAN were better. It is true that FileMaker offers Web Direct and FileMaker Go for web-based and iOS apps, respectively, but (for us) these require developing something separate that could be rendered unnecessary with faster WAN performance. The performance isn’t bad and it is improving with time, but we would like to see it be a higher priority for FileMaker, Inc.

What problems are you solving with the product? What benefits have you realized?

Our product is a quote-to-cash solution, encompassing all aspects of a business’ daily transactions. This includes everything from managing sales leads to fully integrated accounting, payment processing, sales tax automation, inventory and procurement, production, scheduling, and so on. It solves countless problems for thousands of users each and every day.

François d.
Validated Reviewer
Verified Current User
Review Source

" A great software to manage our continuous development!"

What do you like best?

We have been using FileMaker for 20 years and this software has supported our growth. It has allowed us, even for a small structure, to be able to organize and process the way we work.

And then we were able to start developing our tool internally.

This is one of the strengths of this tool: being able to directly express your need and put it into practice in the code, without the help of a service provider.

The development value chain is greatly reduced since the people who express the need and the people who develop are the same! We're sure we don't have any misunderstandings!

Of course some developments require the help of professionals, but we are much more comfortable in expressing the request since we know at least how it works under the hood!

What do you dislike?

The problem with a development tool that can easily be handled by a non-developer is that several people can succeed each other on the code without really documenting it. It is so easy to add functionality, even for average users, that you have to make sure you have a minimum of centralization of information and when you have more time to deal with it, to outsource it.

What problems are you solving with the product? What benefits have you realized?

Our organization has a very specific functioning and the software on the market for this sector does not match.

We were able to really integrate our own way of working.

Other software would probably have met 60% of our needs, but it is precisely the remaining 40% that allows us to gain a competitive advantage over our competitors with FileMaker.

Since FileMaker Go has been available, you can design an iPad mobile tool in a few clicks! This is great for our business presentations in particular.

Steve I.
Validated Reviewer
Verified Current User
Review Source

"Frequently Misunderstood; In a Class by Itself!"

What do you like best?

FileMaker is a perfect tool for an AGILE development workflow. As a long-time designer of workflow management software tools, over the years I've heard and seen arguments for more complex development solutions. In my experience these arguments are frequently made by those with a vested interest in longer and more cumbersome projects... and with FileMaker there is none of that expense. It is easy to move Sprint to Sprint with demonstrable results. It is easy to let ideas and tools evolve through development without becoming anchored to the original concept because one is so heavily invested in it. And it is cost-effective to develop powerful tools even for a smaller universe of Users.

What do you dislike?

There does need to be native Android support, and a solid native synchronization tool would be lovely. More philosophically, though, an underlying problem that has haunted FileMaker for years is that it "gets no respect" from the IT community as a serious development tool. We place solutions in the field, and FileMaker has not helped itself with an architecture that places a fully operational copy of FileMaker on every desktop a FileMaker solution is deployed to. This can easily result in poorly written, poorly conceived "tools" being slapped together by people with no experience... and when the dust settles after a debacle, FileMaker gets banned from the Network. We would love to be able to distribute solutions without also distributing a powerful authoring tool to untrained users!

Recommendations to others considering the product:

Numeric ratings can be deceptive with a tool as powerul as this. A FileMaker implementation can be fast, light, and easy... or can take a team of Developers months to bring to market. It all depends on what problems you are trying to solve!

What problems are you solving with the product? What benefits have you realized?

For over 20 years I've used FileMaker to write tools to help workers track their tasks from an estimate to a work order to an invoice. Along the way I can't even guess how many unauthorized and inaccurate one-off spreadsheets we've been able to relegate to the recycle bin. Many of our clients have smaller distributions of Users... and by using FileMaker we can provide a purpose-built tool they could never afford to build with more traditional methods.

Philippe B.
Validated Reviewer
Verified Current User
Review Source

"You have limits with Sage, go with FileMaker?"

What do you like best?

With FileMaker, you can control your costs. The same license allows you to use tools that we build for all our fields of activity! It is not necessary to pay a subscription for CRM, then another subscription for expense management software or another subscription for production planning software! Certainly, I will invest in the development of each of the tools (some of them can even be made by myself), but in use I only have to pay for one license.

It is a tool that also follows our development: we start by making our own developments and then when we need to further improve the tool, we turn to professionals to support us!

What do you dislike?

When using FileMaker on Mac, we have to keep up with the hectic pace of MacOS updates. A version of FileMaker 17 runs at least on a MacOS 10.12 that dates from September 2016... while it runs without problem on Windows versions before September 2016!

What problems are you solving with the product? What benefits have you realized?

There is no affordable and sufficiently customizable ERP to carry out all the company's operations for small structures like ours.

With FileMaker, we can build each of our modules: CRM, production monitoring tool, reporting and then establish links between them. At the end, we find ourselves with a quasi-ERP covering almost all sectors of the company.

Arnaud M.
Validated Reviewer
Verified Current User
Review Source

"A tool to build bridges between our tools"

What do you like best?

FileMaker has been in place for a long time in our structure. At the beginning, each of the group's companies had built its own solution. With FileMaker, we consolidated all the developments at group level, but also established links between the different modules we had built.

What do you dislike?

As the software has been present in our structure for a long time, we have kept the interface of the time. It's a real strength that FileMaker can run old files from 10 years ago, it's a real stability for the tool (and it's even reassuring). On the other hand, it is important not to forget to update the interface!

What problems are you solving with the product? What benefits have you realized?

We sell very special products related to the world of industry and agriculture. Our estimates are complex. They were previously made in Excel and everyone built them a little bit like they wanted. Thanks to FileMaker, we were able to structure our standard specifications in a solution that allows everyone to apply the same method and operation.

John T.
Validated Reviewer
Verified Current User
Review Source

"Filemaker handles the heavy lifting and notifications keeping everyone informed."

What do you like best?

I like the ease of development to produce a simple yet effective application. Whether it is a stand alone application or systems wide integration, you can make a quick deploy-able user interface.

What do you dislike?

There are times that you must create innovative ways to get things done that may not in the quick selections to drop and drag in the user interface.

Recommendations to others considering the product:

FileMaker allows development from the basic user to the most seasoned developer to deploy a stand alone or system wide application. Every test that we have thrown at the platform, it has performed.

What problems are you solving with the product? What benefits have you realized?

We currently use FileMaker to solve several issues from human resource information, daily schedules, reports, inventory, and a variety of other issues that come up. it is used to automate several process that are in place so they are reported accurately and not missed for their given time frame. The biggest benifit is that it frees up other individuals to do other tasks that have been either automated or inputted into the system.

Jennifer B.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Nice to work with and truly Cross Platform"

What do you like best?

FileMaker makes it relatively easy to build relational database management systems once you get the hang of how it works. Once you learn the scripting language / script steps you realise even more the power of the platform and its proprietary database engine known as Draco. I would say it’s fun to code your FileMaker solution using the FileMaker script workspace, so it’s controversial in the FileMaker developer community to call FileMaker a low-code/no-code platform. In fact it’s more of a Rapid Application Development platform, and as FileMaker is a pretty unique piece of software that’s stood the test of time, this year has seen a move to re-defining its category to a unique one of ‘Workplace Innovation Platform’. Another thing I like is the ability for FileMaker to be integrated with other well known apps pretty well, in many different ways; once you get professional developers involved the possibilities seem limitless to what can be achieved. I also like the way that the same database can be used truly cross-platform between PC/Mac, iPad and iPhone and via web browsers.

What do you dislike?

There’s not much that I dislike about the platform. I develop in it professionally, there’s just the odd buggy feature that I report back to FileMaker and then it’s usually improved in the next version.

Recommendations to others considering the product:

With FileMaker, you don’t need to know any complex programming languages such as PHP in order to build useful, performant relational database/business systems in fast and effective timelines which can increase business efficiencies by large amounts.

What problems are you solving with the product? What benefits have you realized?

I’ve assisted with building systems for wealth management companies to manage their business transactions and customer base on a platform that can be shared seamlessly across desktop, ipad, iphone and the web. The main realisation that I work with from clients is the programming of sophisticated tasks quickly, using FileMaker’s scripting language to perform repetitive tasks quickly and efficiently and to produce complex reports quickly.

David K.
Validated Reviewer
Verified Current User
Review Source

"Brains AND Beauty"

What do you like best?

It's a rare product that is great for the beginner, excellent for the more experienced "shade-tree-mechanic", and can be downright amazing in the hands of an expert. It's fast to build in, has built-in search tools, and we've seen nothing else that lets you build such visually-stunning designs as easily. We've been able to build some killer systems in a fraction of the time required by competing products.

What do you dislike?

The relationship graph could use some redesign, to simplify things even further. The performance over WAN has significantly improved but could use even more optimization. A few more native connections that would allow simpler integrations would also be welcome.

What problems are you solving with the product? What benefits have you realized?

Enormous ROI. Simply put, we're able to build applications in a fraction of the time vs. other platforms we work with. You can almost grab the duration and unit of measure of a traditional software project (i.e. 4 months) and HALF the duration and drop to the next LOWER unit of measure (2 weeks) for a FileMaker system. It allows you to motor through tasks that other platforms torture you with.

Michaelangelo P.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Powerful and flexible platform that has realized our dream"

What do you like best?

FileMaker has allowed our company to fully realize our vision of a new standard of infection control and life safety survey tools. The platform has yet to not include the tools needed for us to do so. It has improved in its licensing over the year and with the latest release of 17 it feels that they have really reached their stride.

Could not recommend enough for startups looking for a suite of tools that can produce quick and affordable development options for a wide array of applications.

What do you dislike?

A lack of dedicated sync has been the largest issue for us. We had to use a third party plug in.

What problems are you solving with the product? What benefits have you realized?

We have been working to solve an issue of format and use case for infection control and interim life safety measures for hospitals and construction firms in healthcare. Specifically daily rounding in construction environments in healthcare facilities. Our solution is being used to replace a paper process for reporting and compliance.

Doug G.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Powerful Tools, Powerful Platform"

What do you like best?

The FileMaker platform allows organizations to create their own custom software solutions that fit their needs exactly, faster and at far lower cost than anything else available. As your company innovates and grows, you can innovate your own software solution that exactly fits the counters of your evolving processes. That is something that pre-configured off the shelf technologies just can’t offer, while “cutting edge” “free” software can’t compete with the assurance that comes from a venerable company owned by Apple. You can connect to other platforms and web services, and share and collaborate with anyone on Windows, Macintosh, iOS devices, and to anyone with a web browser.

What do you dislike?

Solving real-world business problems can require a lot of effort—understanding the problem, understanding the nuances of the current process and outlining the ideal process, then using the FileMaker platform to solve the problem in the most efficient way. Sometimes, this isn’t clearly communicated—there is no silver-bullet, and while FileMaker makes it possible to build applications that solve complex (and simple) problems more efficiently than anything else out there, expectations need to be properly set.

Recommendations to others considering the product:

Do some research—if your metrics are platform maturity, stability, flexibility, overall development costs, and long-term ownership costs, you’ll see that there is no direct competitor.

What problems are you solving with the product? What benefits have you realized?

We use the FileMaker platform to create solutions that do things like: Create personalized letters and emails that are sent out to thousands of customers with the click of a button; Create 100 page legal documents that require signatures throughout, signed on iPads, output as PDFs and stored in a central database; We put critical information in the hands of people in the field, all coming from a central server directly to their cell phone, with minimal programming; Inventory tracking, sales pipeline, customer relationship management—not the way someone else thinks you should be doing it, the way you need it to work in your organization.

Daniel B.
Validated Reviewer
Verified Current User
Review Source

"FileMaker - the 'trinity' of easy use and agile development"

What do you like best?

What makes FileMaker unique is the 'trinity' of presentation, input and output: You use each form and list to enter data and report to print. Equally unique is the presentation and jumping from and to reference data. In addition, in recent versions, web compatibility and almost unlimited scaling have come up.

What do you dislike?

Even if FileMaker newcomers are quick to experience success, it soon needs a coach, which steers the development of the database in the right direction.

Recommendations to others considering the product:

Take a first step and look for support in forums, user groups or professional developers.

What problems are you solving with the product? What benefits have you realized?

Employees capture their services in FileMaker, and as CEO, at the end of a month, I can generate invoices for customers at the touch of a button, and let employees know about their personal payroll. And I can even add a field, a button or customize a script without letting the programmer 'fly in'. The benefit was to see first results after a short development time - that's agile development!

Scott H.
Validated Reviewer
Verified Current User
Review Source

"Quickly Bring Your Vision to Reality; Adapt and Improve as You Grow!"

What do you like best?

FileMaker is a whole platform for creating custom software to solve real business problems. One person can quickly build something to efficiently manage a task or process and add to it as they learn. FileMaker has powerful tools to build robust solutions for whole workgroups and organizations. It can be a data hub linking disparate systems, data sources, and services.

What do you dislike?

FileMaker has maintained a remarkable balance between no/low code and advanced development resources. At both ends of this range users/developers can feel overwhelmed or constrained. Thankfully, there are ample resources online and among the developer community to help both.

Recommendations to others considering the product:

Its ease of use, wide range of capabilities, desktop to mobile to web deployment, abundant learning resources and developer community, FileMaker is a unique platform for solving real business problems well under the time and cost of other platforms.

What problems are you solving with the product? What benefits have you realized?

FileMaker gave me accessible tools to solve a difficult business problem many years ago and, as I learned the platform over time, I extended my app's features and access to others. At my next job I created a much larger solution with the help of an outside consultant. It revolutionized our business and allowed us to focus on the business, not the software.

Brian V.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great Platform for First-Time and Long-Time Programmers"

What do you like best?

The ease with which you can start a new project and get it to a point where it's a usable solution and in the hands of end-users makes FileMaker an ideal platform for getting things up and running quickly and efficiently. This is also true for people with limited programming knowledge, which makes it a great platform for people who aren't going to make a career out of it. With that said, FileMaker also provides a set of tools that advanced programmers can leverage to build more sophisticated solutions to solve complex problems. I'm particularly keen on the ability to integrate other, web-based solutions such as Shopify and Mailchimp to unify business operations.

What do you dislike?

FileMaker continues to improve their cloud-based offerings and in the future this will not be a "dislike," but at the moment it's difficult to deploy a large solution across any kind of distance. It's possible, certainly, but not as easy as I'd like it to be. (I should also disclaim that smaller solutions can be deployed easier, but large solutions like ours can be somewhat cumbersome with the current cloud offerings.)

What problems are you solving with the product? What benefits have you realized?

We've developed a full-fledged business management solution (accounting, customer relationship management, enterprise resource planning) that's built in FileMaker and therefore allows us to customize the software easily and affordably for a wide range of clients. Rather than pinpoint specific problems and benefits, our clients come to us because there isn't an off-the-shelf solution that meets their needs--let's be honest, there isn't an off-the-shelf solution that meets any specific business' needs perfectly. Not only does FileMaker allow us to give them that perfect fit, but they start seeing a return on their investment much sooner than they otherwise would.

Elizabeth L.
Validated Reviewer
Verified Current User
Review Source

"FileMaker is the backbone of the custom designed system that is at the core of our business!"

What do you like best?

FileMaker has proven year after year that it is flexible and can scale as high as our business desires to grow. We have been able to find a way to use FileMaker to make our system do everything that has come our way in our industry and already have projects under way to offer even more to our staff. The sky's the limit!

What do you dislike?

As with all software, new versions include fixes and new features, but it does get tiresome to be told that we have to wait for X version to fix a problem. It always seems that the solution to a problem is going to be in the next version and then the next version, and so on.

FileMaker needs to support Android natively. As we move forward with multiple mobile solutions, we need to support all mobile platforms, not just Apple products.

Recommendations to others considering the product:

If you are developing on your own, you probably already know to try it first. If you aren't a developer, find a good FileMaker development company or consultant. Make sure they are the right fit for you and not only listen to you, but offer you realistic solutions, growth options, future features, and more. It is nice to dream of all the wonderful things you can do, but you need to remain grounded and FileMaker will eventually get you where you want to be with the right developer on your side!

What problems are you solving with the product? What benefits have you realized?

Our custom designed system plays a role in every department in our firm. FileMaker is vital to the daily processing of everything we do, from start to finish.

Kevin B.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"FileMaker is a True Leader in Database Management Innovation"

What do you like best?

Not only can FileMaker make incredibly complex database solutions, it can make truly beautiful and intuitive designs that can make it easy for any type of user to quickly jump into a new system and learn how to use it without much of a learning curve. Both when developing the app and when simply using the developed app, users will be astounded by how easy it is to pick up and go.

What do you dislike?

While FileMaker can integrate with just about any third party system, there are some solutions that are not native to FileMaker that would be nice to have right out of the box. Some features such as creating separate PDFs and appending them to one another seems like something that one would be able to do out of the box, but requires a separate product to do easily.

Recommendations to others considering the product:

Get started right away and start digging around. You will be very surprised how easy it is to learn and implement virtually any solution you can think of.

What problems are you solving with the product? What benefits have you realized?

FileMaker can make it easy for your average employee to be able to handle very complex calculations with just a bit of data entry and a couple clicks of a button. By automating processes and eliminating double data entry, FileMaker provides value to any business who need to train all levels of employees to use otherwise complicated software. Whether connecting and syncing with Quickbooks for money management or connecting with Outlook to create a scheduler for employees, FileMaker can solve just about any problem.

Magnus G.
Validated Reviewer
Verified Current User
Review Source

"Would be lost without it"

What do you like best?

It is an incredibly easy to change things in FileMaker. We can correct things while the system is live while user are doing there every day tasks. We can create a new report or redesigning system functionality without stopping the system or deploy new code.

The search functionality of FileMaker is awesome. I simply use the same form for both data entry and searches. I can easily combine my search criteria with a date range, and then filter the result to get what I want.

The tool is also open. You can import and export in very many ways. The information come into the system av leave the system depending on your needs. Integration with other systems is easy to do. We create Excel spreadsheets

There is a big ecosystem of external tools and drivers that adds even more functionality in the tool if you are missing anything in the native application. We use a number of plug-ins to for things.

To wrap it all up, the FileMaker application is an excellent tool to implement our business rules and it gives us all the support we need to improve our business.

What do you dislike?

We have used it a lot during many years and is difficult to think of things that are negative about it. The things that are weak are the chart functionality. We prefer to create charts with plug-ins or in Excel with pivot tables.

Recommendations to others considering the product:

To all those that use Excel and use filtering lines. Just don't do it. Try this tool instead. You will be amazed.

What problems are you solving with the product? What benefits have you realized?

We create financial report. We register time put inte projects. We manage out staff. All list with application of vacation. We do the invoicing. We have our customer feedback in the database. The company is basically working with FIleMaker as the every day tool to use.

Chris S.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Radically changed how I manage my business"

What do you like best?

I've been using FileMaker since 2003, and with each new software release, there is something that makes my mind explode with new ideas. They never cease to amaze me with how they are advancing and keeping up with all of the software trends. It allows my business to operate with minimal expense and maintain a high margin.

What do you dislike?

As I said, with each new release, there's something that makes my mind explode. My complaint is that there's not enough time in a day to implement all of these new features and fully utilize FileMaker's potential. I guess that's a dislike if you want to call it that.

Recommendations to others considering the product:

FileMaker has always listened to their users and where their industry is heading. I trust that they will continue that in years to come.

What problems are you solving with the product? What benefits have you realized?

This year we'll be making several changes to how our solution helps manage our marketing efforts. We'll also be working towards making it much more iPad friendly in regards to sizing and ease of use with a touch screen.

Tom A.
Validated Reviewer
Verified Current User
Review Source

"We have revolutionized our business processes with FileMaker Inc."

What do you like best?

Working closely with a business partner of FileMakers we were able to turn an entire business that ran on antiquated paper processes and start collecting information digitally on iPad pros straight on the production lines! I am constantly surprised by the short amount of time that was needed to transition from our paper processes to a fully functioning FileMaker solution.

What do you dislike?

Sometimes just the sheer number of possibilities with FileMaker and it's many features makes it easy to lose track of the problem we are trying to solve and instead dream about the future enhancements. Luckily there are a lot of professional consultants that FileMaker has suggested to help keep things on track.

Recommendations to others considering the product:

Save money, switch from old processes and start doing everything digital!

What problems are you solving with the product? What benefits have you realized?

We track production on the lines with iPads mounted directly to the processing equipment, allowing us to capture data from the operator as they produce goods. We have revolutionized the way we provide quality data to our senior management team as well as our customers.

Marc L.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"FileMaker is the hub of our business and the foundation of our entire ecosystem"

What do you like best?

With FileMaker, we're able to scale our business quickly - adding new modules or changing existing ones at a pace exceeding other platforms we've tried. There is a lot of leverage in the product because you have at your fingertips a robust feature set that is both easy to get started with and yet expandable to high levels of sophisticated integration. With FileMaker, we get so much out of the box that it allows us to invest our time on custom automation instead of spending our time building all the foundational aspects generally required with other platforms. I can safely say that without FileMaker as the hub of our infrastructure, we'd need an additional 50% staff to run our business.

What do you dislike?

Making changes in FileMaker is generally easy to do, and I would like to see continued improvements and features down the road to have more customized, automated deployment/update options for our vertical market solution offerings.

Recommendations to others considering the product:

If you're looking for a robust yet flexible platform that has a rich history of success behind it, a worldwide customer base, a mature developer ecosystem, and a foundation built on the success and longevity of Apple, look no further. We've seen software companies come and go over our 22-year history but FileMaker has been there since day one for us and will likely be there for the life of the business years from now.

What problems are you solving with the product? What benefits have you realized?

FileMaker is the foundation platform for our entire business and integrates with our accounting department (Intuit/QuickBooks) as well. We also have custom connections with Office 365 account and it natively supports all our hardware including Windows, Mac, and iOS doing everything from managing customers, our software product line, website shopping cart deployment and even specialty aspects of the business you don't often think about at first such as employee reviews, customer testimonials and our cloud hosting management dashboard to name a few.

Steve W.
Validated Reviewer
Verified Current User
Review Source

"Solve real-world business problems quickly"

What do you like best?

- Ability to solve business issues quickly.

- Bespoke developments allows the software to be adapted to the business, not the other way around.

- Strong data import functions to help transition from other systems or spreadsheets.

- Powerful and intuitive development tools.

- You can create almost anything required for an organisations needs.

- Good platform coverage (desktop, phone, tablet, browser).

- Integration with OAuth providers (Google, Amazon, Azure).

- Ability to create bespoke connections 3rd party solutions via APIs (Xero, Vend etc.).

What do you dislike?

- Missing some specific advanced development niceties which are available in lower-level programming languages (which is the trade off for being able to develop rapidly).

- No native Android app (but works via browser).

Recommendations to others considering the product:

Use the free trial especially if you are developing your solution in-house to ensure you have the time and skill required to do it yourself. If you do not, get in contact with some FileMaker consultants to help work either with or for you.

If you are developing yourself, check out the FileMaker community forums and websites to answer specific development questions and generally help get the solution built.

What problems are you solving with the product? What benefits have you realized?

We are able to systemise almost all of our repetitive administration tasks allowing us to focus on actually doing the work. Business decision making is easier with bespoke dashboards and reporting. Users can see what they need and can easily find what they are looking for with powerful searching reducing more admin time.

Adam A.
Validated Reviewer
Verified Current User
Review Source

"My company's software the way I want it!"

What do you like best?

FileMaker allows me to fit my apps to my business, not the other way around. Plus, I can make those apps available on Windows, Mobile Devices and the web without having to recode for each. The amount of time we’ve saved building apps in FileMaker can’t be matched by any other platform. However, when we do want to make use of third party tools like MailChimp, RingCentral and others FileMaker has its own Data API that enables connection to those services.

What do you dislike?

I wish it were easier to integrate with other platforms via FileMaker's Data API but we’ve leveraged the expertise of FileMaker's Platinum Partner community to help out in a pinch when our internal brainpower is challenged or best used elsewhere.

What problems are you solving with the product? What benefits have you realized?

Before using a single platform for our management we were losing data due to having to rekey information between apps and never sure which "version" of our data was the most recent ... "Who has the latest contact sheet for March?" was a commonly overhead statement in the office. Also, we previously spent an exorbitant amount of money building a system to allow our third party partners to access portions of our internal systems. We leveraged FileMaker Web Direct to make that possible in a much more cost effective manner.

Phillip K.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"One platform to rule them all"

What do you like best?

The best features of the filemaker platform are it's speed and flexibility to pretty much integrate with any other system, bridging the gap between however many existing fragmented systems a business may have.

Whether you are prototyping, automating, changing, or establishing new processes within a business (big or small), the pace and cost of development is unrivalled.

What do you dislike?

There's not many things to dislike. If i was to be picky and to put my developers hat on, it would be nice to have built in version control, however filemaker release new versions of their software every year, and the development community has a huge influence on features which are added.

Recommendations to others considering the product:

Download the free trial which comes with several starter solutions which give you a small taste of what is achievable

What problems are you solving with the product? What benefits have you realized?

We have delivered projects for range of clients from single user systems to multinational corporations which have achieved significant ROI every single time.

Alejandro F.
Validated Reviewer
Verified Current User
Review Source

"The best platform ever to work with, to develop apps in business, government or non profit sectors"

What do you like best?

It's a very well designed development tool to build, integrate and deploy robust, modern and secure IT solutions leveraging databases, with an excelent cost benefit ratio. FileMaker runs a forward thinking process to detect what a developer, or a solution might need in advance and put it in place. The quality of their platform products, makes it very reliable and cost efective. Once you get an intermediate/advanced level, you can reduce drastically the ampunt of time spent to finish a complete job. It's amazing.

What do you dislike?

The recent price increase was not of my predilection, but I understand that FileMaker was trying to promote the use of FileMaker Server. But for former FileMaker Pro users, migrating to Pro Advanced product meant a significant price increase. Also, I think FileMaker is trying to promote the full usage of their available functionality in all their customer base.

Recommendations to others considering the product:

It's a very wise decision to give it a try. It has the strong quality that the parent company has made a standard in the industry, and it's a very friendly and user oriented product. It has been 30 years that they are around in the market, and still growing at a fast pace

What problems are you solving with the product? What benefits have you realized?

FileMaker Platform is a huge productivity tool. If you find business opportunities related to lack of efficacy, lack of efficiency, lack of flexibility, lack of control, customer insatisfaction, participants that operate desintegrated with their processes, where a big volume of data is related, or where the time consumed to finish to perform several tasks, or where a lot of resources are in place to do a job.are very good examples of business problems that will benefit immediately from usinf FilemMaker based solutions.

Brandy H.
Validated Reviewer
Verified Current User
Review Source

"An app that works the way your work"

What do you like best?

As a user of this system the flexibility, versatility and cross platform accessibility of the solution are the reasons FileMaker is the solution we use in our facilities. Because of the ease of use and ability to get our processes on iPad and mobile devices added another level to the reason this product is best in class for our business solutions.

What do you dislike?

My only recommendation from a user standpoint would be easier access to ad hoc reports.

Recommendations to others considering the product:

The sky is the limit on what you can do and how this product can make your job easier. I would recommend that they not think too small but to really look at the processes and how they want to change their workflow and Filemaker will be able to make it happen.

What problems are you solving with the product? What benefits have you realized?

Where to start? We have implemented FileMaker into every facet of our manufacturing process from shipping, receiving, production planning, customer service, sales, pricing, production floor start to finish, quality, compliance, etc.

Shawn K.
Validated Reviewer
Verified Current User
Review Source

"Most under-rated custom development tool out there."

What do you like best?

FileMaker makes it easy to build your own custom app that can run on Mac, Windows, and iOS. The tools make it easy to build simple or complex programs for workgroups. It also integrates well with other technologies. We are using it with WordPress web sites, email services, iPhone and iPad, external SQL databases, QuickBooks, AccountEdge, Basecamp, Slack, Twilio, and more. If it has an API, we can make FileMaker talk to it.

What do you dislike?

There are plenty of "little things" that could be improved, but compared to everything you do get "for free" with this platform, it's not worth dwelling on. Some complain about the pricing, but again, for what you get, it is a great value compared to other platforms.

Recommendations to others considering the product:

You can play around and roll your own, or if your needs are more complex, you can hire a certified FileMaker developer. FileMaker provides several "starter solutions" to get your feet wet, and they offer training and a certification program.

What problems are you solving with the product? What benefits have you realized?

Our business runs on FileMaker, and we build custom solutions for many small and medium businesses as well as workgroups within large corporations. We support installations in several industries including non-profits, manufacturing, medical, marketing, printing/publishing, financial, technology, etc.

Todd G.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great Platform for Custom Business Applications"

What do you like best?

FileMaker lets you own your innovation. It has all the capabilities you need to build, manage and own custom applications that run important parts of your business. You can integrate with the off the shelf apps like email and accounting, or build completely custom applications and workflows that do just what you need to make your business or department sing. You can even use leverage other programming languages like JavaScript and HTML to build exactly what you need. And whatever you build belongs to you.

What do you dislike?

While I love the WYSIWYG designer for building views and screens, I would love the option to use a text editor to write scripts and custom logic.

Recommendations to others considering the product:

Not only is FileMaker is a great combination of power and simplicity, it also has an amazing ecosystem full of resources, like addon products, training courses, templates, and conferences. The FileMaker community is truly global and has decades of experience. It has everything you need in a Workplace Innovation Platform. You have the freedom to build what you need yourself, buy a starter solution or hire an expert. There is very little you can't do.;

What problems are you solving with the product? What benefits have you realized?

We use FileMaker as the foundation to solve a wide variety of problems for our customers. For example, we help many of customer integrate directly with QuickBooks Online, saving hours of manually entering data twice into different systems./

Yousaf S.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"A truly sustainable innovation platform for any business ..."

What do you like best?

There are not many platforms you can trust your business productivity to which boast a 20+ year longevity and still have a relevant set of features, yet FileMaker is exactly that.

Its a huge commitment to place your business processes into any platform, your internal efficiency, outward appearance and customer response times all depend on the tool which manages your business and we have been able to trust FileMaker for over 20 years as the platform to manage our business.

Having a tool which makes innovating a complete new department in the business as simple as tweaking an existing process has kept our business alive, able to morph with changing technologies and kept the time spent looking inwards at our own software to a minimum.

As a software engineering firm we know only too well how much times businesses spend on software projects, often without conclusion or any kind of result. FileMaker makes a mockery of these stereotypes giving you results with each session you sit down to work on your system and getting you back to your business faster than any other platform we've tried.

In over 20 years of FileMaker systems we have never lost data, never had to re-write a system to cope with a product update, and never had to deal with some crazy-code an ex-employee wrote and wonder how to change it. The systems we built 10 years ago work as well as the ones we built this quarter and all of them have harnessed the power of the platform as it improved with features like sign-in with Office 365 and mobile-access.

If you really want to run your business and not waste time on your own system - there is really no other choice!

What do you dislike?

It would be great to have a Linux version of the server (although I appreciate the server is available on Amazon AWS). The plug-in market for FileMaker is mind-blowing but it would be great to have some of the features offered as a plug-in (like database comparison) as an internal tool in FileMaker.

What problems are you solving with the product? What benefits have you realized?

FileMaker has allowed us to encapsulate our business processes into a lean internal system which everyone in the business can use. We can hire new recruits and have them familiarised with our processes simply by sitting them in front of the system and our customers get a smooth, consistent response where they are dealing with someone who has joined yesterday or someone who has been with us since the start.

Every time we are challenged by a time-consuming business process, we have found a way to automate it or improve it with FileMaker. After over 20 years in business I doubt we would be here still without it.

Nabila L.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"An app that makes your work easier"

What do you like best?

FileMaker is known as an INTUITIVE and FUNCTIONAL tool.

Whether you are a professional or not, it is very easy to create applications that perfectly meet our needs and our working methods.

The flexibility of FileMaker allows us to fully adapt our application to the graphic charter of our company.

Today we have a CRM, tailored to our image and perfectly meeting our daily needs.

We have been using FileMaker for more than 20 years, we appreciate the evolution of their tools, allowing us to always be at the cutting edge of the latest technology.

A special mention to the FileMaker community, very active in sharing its knowledge

What do you dislike?

We regret that there is no application for Android.

What problems are you solving with the product? What benefits have you realized?

We created an ERP under FileMaker that manages all of our business.

Our base allows us to automate and facilitate our business process. We greatly reduce our paper-based processing.

It also allows us to perform complete statistics and thus fully control our business (current business grid, sales and margins with changes over several years, exports accounting files ...).

The base alerts us automatically and daily about:

- invoices to be issued

- unpaid invoices and ones to call again

- automatic debits to be made

- prospects and customers to follow

- Sales quotes reminders….

Thus we have complete and up-to-date information on our customers (history, orders, method of payment ...)

One of the strengths of FileMaker is having access to our ERP from anywhere and anytime. This is extremely valuable for our sales representatives and the rest of our teams.

Ralf-Rainer v.
Validated Reviewer
Verified Current User
Review Source

"The ideal tool for a Hackathon"

What do you like best?

Last weekend I took part in the Make-A-Wish Hackathon. While everyone else was slaving away on their Power Point or wire-frames for the Sunday presentation I was able to create a fully functioning app called WishWalker. Why? Because FileMaker is such an incredibly powerful tool for rapid app development. I almost felt bad for the other competitors bogged down with yesteryear's technology.

What do you dislike?

Because FM is so easy to learn I wanted the other team members to also have access to the live code as it was being developed. Unfortunately this was not possible without them having a copy on their computers but they were able to at least see the product as it took shape by accessing it through the free FM Go app on their iPhone. You can see the solution from any major web browser at https://cloud1.nextpitch.net/fmi/webd/WishWalker. Click on the Guest access at the login screen.

Recommendations to others considering the product:

If you want to get great results quickly, easily and affordably when it comes to solution development there simply isn't a better database out there. Admittedly I'm biased to the extent that I have already used it for many years and have become very sufficient at it but it's because it is such an incredibly empowering tool that I highly recommend it especially for any aspiring entrepreneurs that I meet.

What problems are you solving with the product? What benefits have you realized?

I'm a serial entrepreneur (iapprentice.com) and have used FileMaker to run all of my companies since Europa Watch. There we developed a comprehensive office automation solution with it called Trilogy which became the basis of a new company called Logistiques. Trilogy combined Contact Management, Order Management, Correspondence, Scheduling, Products, Inventory and Forms in a integrated solution. (http://www.iapprentice.com/profiles/Logistiques.html).

Craig S.
Validated Reviewer
Verified Current User
Review Source

"Unbeatable for rapid reliable software development – perfect for innovative businesses."

What do you like best?

Gets on with the job — if you want to be able to build business software quickly and reliably this is *the platform*.

It has fantastic cross platform support too: server can be on premise or in the cloud, and users can be on web, iOS, Windows and macOS.

Got to be the fastest way to build an iOS app.

I chose to develop with FileMaker when looking at all options — after working with much more powerful programming languages I was blown away by how reliably and quickly I could create applications. Never looked back.

What do you dislike?

Would love to be able have more dynamic control of interfaces — complex calendars, transitions and resizable objects would help make for more modern feeling apps. Behind the scenes database transactions and journalling would help with compliance and standards expected in bigger enterprises and organisations. Lack of app for Android, though webdirect works well there.

Recommendations to others considering the product:

Get into it! It's fun, creative, and a world of possibilities

What problems are you solving with the product? What benefits have you realized?

In our business, FileMaker is used for a huge variety of things from time and hours tracking, resource planning, Sales and CRM functions, invoicing and integration with Xero, asset register, software licensing... we also use it to provide high level reporting on business performance (BI if you like).

Tim C.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"FileMaker is a powerful platform for rapidly building custom applications"

What do you like best?

Build custom applications at a reasonable cost for competitive advantage. High ROI (Return on Investment) and low TCO (Total Cost of Ownership) compared to other applications. A powerful toolbox/platform backed by the #1 company in the world (Apple, Inc.) Integrates with many other applications. Empowers the user. Cross platform...build once and deploy on Mac OS, Windows, iOS or the web, Scalable from 1 user to hundreds. Large and diverse customer base. Focus on mobile iPad/iPhone development. FileMaker is rising in popularity and in the top 16 databases in the world. It connects automatically via ESS (External SQL Sources) to the top three databases (MySQL, Oracle, and MS SQL Server).

What do you dislike?

As with all software there is room for improvement...and FileMaker continues to invest heavily in R&D to improve the product with each new release.

Recommendations to others considering the product:

If you're running an old version of FileMaker, update to the latest release. It has changed tremendously over the years.

What problems are you solving with the product? What benefits have you realized?

Multiple business problems across many industries. FileMaker is a general toolset for building any kind of software.

Fabrice N.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Flexibility makes FileMaker the key to success"

What do you like best?

FileMaker's flexibility makes it the perfect tool to accompany our growth, our new ideas, and sudden changes in the way we do things…

Unlike all other tools we've been using, FileMaker makes it easy to manage exceptions, one off requests or ad hoc analysis.

Do you suddenly feel the need to compare some data in a way that you had never thought about? In a minute you're there.

With FileMaker anyone can build a robust-but-flexible information system, which is immediately available on Mac/Windows/iOS and the web. I've been working with FileMaker for more than 15 years, but its flexibility keeps puzzling me.

Also something important to mention: FileMaker reveals a state of mind. In our business we have relationships with many other businesses, and every time I meet a client or a provider that also uses FileMaker, I can be sure he's the 'smart guy'. The one that is solution oriented. Someone who won't let the system beat him. Seriously, it's a bit odd to say, but do the test: among the entrepreneurs that you find successful or interesting, how many use FileMaker? I'm sure there's a lot.

What do you dislike?

If there was something to dislike about FileMaker, I'd mention the way the server is managed. If you have multiple servers, you will feel the need for better monitoring/administration tools than what's provided. And it's still a pain to upgrade FileMaker Server when there's a new release. Not a big pain though…in 10 minutes or so you're done.

Recommendations to others considering the product:

If you're solution oriented, creative, and consider that flexibility is a key element of your success, don't miss FileMaker

What problems are you solving with the product? What benefits have you realized?

FIleMaker helps us managing our customers, invoices, leads. We integrated it with our ticketing system (Freshdesk), our communication tools (Ring Central, Skype), and most of all with Tableau Software, our BI tool. They all work seamlessly together, but FileMaker is at the core.

Jesse R.
Validated Reviewer
Verified Current User
Review Source