--- title: Faronics Cloud Reviews meta_title: 'Faronics Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Faronics Cloud works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 5 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Faronics Cloud Reviews **Vendor:** Faronics **Category:** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) **Average Rating:** 4.8/5.0 **Total Reviews:** 5 ## About Faronics Cloud Faronics is a Canadian software company headquartered in Vancouver, with a global footprint spanning over 150 countries. Established in 1996, Faronics has been at the forefront of delivering IT management and security solutions for organisations with shared computing environments. Our products are trusted by thousands of schools, libraries, and businesses worldwide to simplify endpoint control, reduce IT costs, and improve user experience. Faronics Cloud is a centralised platform that delivers a comprehensive suite of services for endpoint management, security, and control. It includes solutions such as Deep Freeze for system restore, Software Updater for automated application updates, WINSelect for policy enforcement, device monitoring, power management, and much more. Everything is managed via a cloud-based console, accessible from any browser, allowing IT teams to oversee and control their entire network remotely and securely. The primary value of Faronics Cloud lies in its ability to streamline IT operations and reduce the time and effort needed to manage multiple endpoints. It is especially powerful in environments with high user turnover or shared devices, such as schools, universities, and training centres. By automating routine tasks, enforcing policies, and ensuring system consistency, Faronics Cloud helps IT teams stay proactive, reduce downtime, and maintain secure, standardised computing environments with minimal manual intervention. ## Faronics Cloud Pros & Cons **What users like:** - Users value the **access ease** of Faronics Cloud for effortless system restoration and policy management. (1 reviews) - Users value the **ease of system restore** with Faronics Cloud, simplifying policy creation and client management. (1 reviews) - Users appreciate the **excellent customer service** and responsive technical support provided by Faronics Cloud. (1 reviews) - Users value the **responsive technical and customer support** provided by Faronics Cloud, enhancing overall satisfaction. (1 reviews) - Users find the **ease of use** in Faronics Cloud essential for restoring systems and managing policies effortlessly. (1 reviews) - Policy Management (1 reviews) - Simple (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find Faronics Cloud's Deep Freeze to be **rather expensive** , making it less accessible for some users. (1 reviews) ## Faronics Cloud Reviews ### 1. Reliable solution for endpoints **Rating:** 5.0/5.0 stars **Reviewed by:** Eng. Alvaro V. | CEO - Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Faronics Cloud?** It has been a nice experience to work with Faronics Cloud! Ours customers are very confident on the Faronics Solution. **What do you dislike about Faronics Cloud?** Some reports could be more complete, to be effective for the management. **What problems is Faronics Cloud solving and how is that benefiting you?** The feature "Reboot to Restore" is a fantastic solution to prevent configuration after hundreds of different users, on each shared computer. ### 2. An excellent product, powerful and very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Christophe D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Faronics Cloud?** Very powerful and very useful. It’s a strong tool that does what I need. **What do you dislike about Faronics Cloud?** Nothing. An excellent product that helps administrators control everything easily. **What problems is Faronics Cloud solving and how is that benefiting you?** Workstation management, image deployment, usage control. ### 3. Subscription Licensing That Delivers Full Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Faronics Cloud?** It is subscription license which provide full compliance **What do you dislike about Faronics Cloud?** Ministry of Defense or financial institutions can not use it **What problems is Faronics Cloud solving and how is that benefiting you?** Cover and protect from all the virus and cyber attacks threats ### 4. Effortless System Restore with User-Friendly Console **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Faronics Cloud?** It enables system restore back to latest approved configuration with ease. The console/ cloud provide an easy to use tool to create a policy that restore your clients and remove any trace of use. **What do you dislike about Faronics Cloud?** Spend some time customising your policy and the result gets better. **What problems is Faronics Cloud solving and how is that benefiting you?** Safe and secure use in libraries. ### 5. Outstanding Service and Technical Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Faronics Cloud?** I appreciate their service, as well as their technical and customer support. **What do you dislike about Faronics Cloud?** It seems that nobody speaks Dutch here. Also, I find the Deep Freeze product to be rather expensive. **What problems is Faronics Cloud solving and how is that benefiting you?** We often work with groups of students who use our laptops to learn computer skills. The laptops are used intensively. Deep Freeze helps us keep the laptops clean and makes maintenance much easier. It also makes Windows Updates and software updates easy to deploy. - [View Faronics Cloud pricing details and edition comparison](https://www.g2.com/products/faronics-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-09+16%3A23%3A27+-0500&secure%5Bsession_id%5D=9f4a366e-1c05-4a25-8e90-7c9c69908d60&secure%5Btoken%5D=c8ea34d3e9c7c383f7488f3626f0797c0368263e6267f080c15c6de240524087&format=llm_user) ## Faronics Cloud Features **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Administration** - Change Management - Asset Management - Reports & Analytics - IT Asset Management - Knowledge Management - Project Management - Service Level Agreement (SLA) Management - Task Management - Service Request Management - Release Management - Configuration Management - Ticket Management - Workflow Management - Problem Management - Incident Management - Contract/License Management - Support Ticket Management - Knowledge Base Management - Capacity Management - Availability Management - Inventory Management **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Scope** - Multi-OS Support **Service Desk** - Help Desk - Incident Reports - Customizable Reports **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Asset Management - Activity Tracking **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance **Management** - Reporting - Administration Console - Asset Management - Policy Dictation - Real-Time Reporting **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Functionality** - Ticketing System - Automation **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Resource Allocation & Planning - Multi-Language **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Prioritization - Service History - Client Portal - Customizable Forms - AI Copilot - API - Service Catalog - Real-Time Notifications - SSL Security - Activity Dashboard - Real-Time Monitoring - Generative AI - Surveys & Feedback - Drag & Drop - Self Service Portal - Alerts/Notifications - Automated Responses - Customizable Branding - Customizable Templates - Support Ticket Tracking - Automated Routing - Macros/Templated Responses - Collaboration Tools - Multi-Channel Communication - Reporting & Statistics - Customizable Fields - Activity Tracking - Search - Alerts/Escalation - Access Controls/Permissions - Dashboard Creation - Remote Access & Monitoring - Asset Tracking - Chat/Messaging - Approval Process Control - Audit Trail **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting ## Top Faronics Cloud Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,952 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,226 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 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