--- title: DocuShare Reviews meta_title: 'DocuShare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 132 reviews by the users' company size, role or industry to find out how DocuShare works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 132 scale: '5' date_modified: '2026-07-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # DocuShare Reviews **Vendor:** Xerox **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.0/5.0 **Total Reviews:** 132 ## About DocuShare Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowledge workers be more efficient every day by focusing on the intersection of people, paper and processes – the lifeblood of today’s work environment. The latest release of DocuShare features personalized views, few clicks, mobile-friendly web design, application integration and enhanced workflow and lifecycle management. ## DocuShare Pros & Cons **What users like:** - Users value the **robust document management capabilities** of DocuShare, enhancing organization and collaboration across materials. (2 reviews) - Users appreciate the **robust document management capabilities** of DocuShare, enhancing organization and collaboration across academic materials. (2 reviews) - Users appreciate the **automation of workflows** in DocuShare, which significantly enhances efficiency and productivity in document management. (1 reviews) - Users value the **collaboration features** of DocuShare, enabling seamless teamwork and efficient management of academic materials. (1 reviews) - Users appreciate the **robust document management capabilities** of DocuShare, enhancing their content storage and organization efficiency. (1 reviews) - Features (1 reviews) - Users value the **advanced search functionality** in DocuShare, enhancing efficiency in locating important documents swiftly. (1 reviews) - Sharing (1 reviews) **What users dislike:** - Users experience **performance issues** with DocuShare, facing slow loading and lag with large or complex documents. (2 reviews) - Users report that **complex workflows** can significantly slow down DocuShare, hindering their overall efficiency. (1 reviews) - Users report that **performance slows down** with large data, affecting efficiency during document management tasks. (1 reviews) ## DocuShare Reviews ### 1. Document sharing improved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about DocuShare?** The searchability functions make it easier to find documents that you are looking for. This is a vast improvement over a network file share where documents are dumped and finding the document you're looking for can be challenging. **What do you dislike about DocuShare?** DocuShare is trying to do too many things. Wikis, blogs, document storage **Recommendations to others considering DocuShare:** Utilize the support that Xerox offers. They can help you through any issues or concerns you may run into. **What problems is DocuShare solving and how is that benefiting you?** Keeping frequently used documents in an easy to find place. ### 2. Docushare is a very good Document Management System. **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick S. | Telecommunication and Network Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about DocuShare?** Docushare has a powerful indexing system that makes searching for specific documents by keyword very easy. They also have a knowledgebase online that extensive and very helpful. **What do you dislike about DocuShare?** Backing up and restoring the complete file system is a slow process because of the file structure Docushare uses. **What problems is DocuShare solving and how is that benefiting you?** Easy to use content management is the biggest benefits we have realized. Using the WebDAV feature has also enhanced our business functionality. ### 3. Great storage for documents an revisions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2019 **What do you like best about DocuShare?** I love that you can subscribe to notification when things get changed and or added. **What do you dislike about DocuShare?** Delays in uploads but they usually resolve themselves. **What problems is DocuShare solving and how is that benefiting you?** Automation of wok processes. ### 4. Docushare is an excellent product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about DocuShare?** We put all of our documents on this server. All documents are easy to find, you can make groups, departments or individual folders with security on these so users can only see their files. **What do you dislike about DocuShare?** they can a better plugin to scan to certain folders from copier. We scan to email and move it to folders that way. **What problems is DocuShare solving and how is that benefiting you?** None, runs smoothly. ### 5. Support nightmare **Rating:** 0.0/5.0 stars **Reviewed by:** Scott E. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about DocuShare?** Windows Domain-based single sign-on is very convenient. **What do you dislike about DocuShare?** DocuShare support is very hit or miss. Over the years I've spent countless frustrating hours troubleshooting end-user issues. **Recommendations to others considering DocuShare:** I would personally recommend using another document management solution. **What problems is DocuShare solving and how is that benefiting you?** My experience with DocuShare is in a support and administration role. I do not use the product in my day-to-day activities. **Official Response from Lisa Walsh:** > Scott, I’m very sorry to hear you’ve had frustrating experiences with DocuShare support. I have passed on your concerns in hopes that we can pinpoint how to improve support for all. Thank you for taking the time to write. ### 6. Docushare works good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2019 **What do you like best about DocuShare?** DS is a great document management system we have been using for 10 years with minimal issues. Fairly user friendly as well. **What do you dislike about DocuShare?** What I dislike the most is having to use Autostore as middle-ware to upload. **Recommendations to others considering DocuShare:** Not sure. Integrated with NSI Autostoe, but the field will not populate **What problems is DocuShare solving and how is that benefiting you?** DS handles all our document management needs. ### 7. 3rd Party User **Rating:** 4.0/5.0 stars **Reviewed by:** Preyal B. | Quality Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about DocuShare?** Document retention process on behalf of customer **What do you dislike about DocuShare?** Managed by customer thus don't have full access. **What problems is DocuShare solving and how is that benefiting you?** Document Retension ### 8. DocuShare feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about DocuShare?** I like the folder structure or the organizational part. Once you put a document in, it will go to the right folder and you can find it later there or by searching for it **What do you dislike about DocuShare?** The price per storage I think it is high. **What problems is DocuShare solving and how is that benefiting you?** moving toward paperless office ### 9. IT Support Speacilist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2019 **What do you like best about DocuShare?** The new dynamic interface that lets you create content very easily and enables adding file by simply dragging and dropping into the destination. **What do you dislike about DocuShare?** All features are very well thought and designed for the end user. **Recommendations to others considering DocuShare:** Highly recommended. It is a great tool if you need to scan and view multiple documents for your company as well as for the others, example: clients. **What problems is DocuShare solving and how is that benefiting you?** Advanced search feature makes life extremely easier by letting the user search even the content in the pdf. **Official Response from Lisa Walsh:** > Thank you for taking the time to write a review. We are pleased to hear DocuShare is working out well for you and your staff and hope it continues to be a source of efficiency for your business. ### 10. Making group work smooth **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about DocuShare?** The fact that documents are accessible by the team and latest versions are available allowing for a smooth workflow among different people. **What do you dislike about DocuShare?** It takes a bit of time to get used to, not that intuitive. It would be nice to have an option to hide audit history time stamp. **What problems is DocuShare solving and how is that benefiting you?** I like that one can use it across platforms and on the go, I personally commute and find that sometimes looking over something on my iPhone is a great way to save time on the go. **Official Response from Lisa Walsh:** > Hi. Thanks for letting us know how you're using and enjoying DocuShare. It's great to learn our product is saving you time as that's exactly one of the ways we strive to improve workflow. Your suggestion "to have an option to hide audit history time stamp" has been forwarded to the development team. Thank you for helping us make DocuShare even more effective. ### 11. !st and Best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2019 **What do you like best about DocuShare?** It is extremely easy to set up and deploy. Getting started is so much simpler than most products it is in a class of its own. **What do you dislike about DocuShare?** Very little I dislike about it as it is. One could ask for some additional features, but the complexity makes them much harder to deal with. **Recommendations to others considering DocuShare:** This is a very simple solution that started web-based document management and still provides a clean and simple way to collaborate and share content between users while maintaining a strong security model. **What problems is DocuShare solving and how is that benefiting you?** Distributed sharing, collaboration, and help. ### 12. DocuShare - Great User Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about DocuShare?** I like the user experience the best. great layout and functionality. very intuitive for new users to get up and running without training **What do you dislike about DocuShare?** I have always felt that Docushare doesn't have serious weak points in the platform. **What problems is DocuShare solving and how is that benefiting you?** We realized a strong document management and sharing culture ### 13. Docushare integrates efficiently storage and document managment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about DocuShare?** the ease of operation and manage and reliability **What do you dislike about DocuShare?** I would expect to have more local support (US) **Recommendations to others considering DocuShare:** take the Docushare professional services **What problems is DocuShare solving and how is that benefiting you?** Reliability, speed, and few training to manage it, the tool is extremely intuitive and easy to understand ### 14. Flexible ECM environment **Rating:** 4.0/5.0 stars **Reviewed by:** Ray B. | Technology Services Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about DocuShare?** Docushare is very flexible and can adapt to a wide range of tasks, workflows and ECM needs. The addition of drag and drop was a great improvement **What do you dislike about DocuShare?** The search feature is great but a little slow. **What problems is DocuShare solving and how is that benefiting you?** General ECM needs. We have been able to use Docushare in ways that weren't first envisioned because of it's flexability. ### 15. Docushare - Decent Basic FUnctions **Rating:** 3.5/5.0 stars **Reviewed by:** Mark R. | VP, Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about DocuShare?** Ease of use, the system is simple for users to learn. **What do you dislike about DocuShare?** Minimal functional capabilities. A tool like this should have advanced workflow functions but we have yet to find someone from Xerox that can identify workflow capabilities without spending $1 mil on an add on. **What problems is DocuShare solving and how is that benefiting you?** Imaging and storage of business critical documents ### 16. Document scanning and retrieval **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about DocuShare?** Docushare allows our organization the ability to stay organized with our electronic document scanning. We scan documents from our existing multi-function devices and that scan sends a notification to the users desktop. Once the user receives the notification that the document has been scanned into the system they can organize, tag, and assgn the scan. **What do you dislike about DocuShare?** We have gone through several versions and the client installs have been cumbersome, although have improved. **Recommendations to others considering DocuShare:** Good option for document management and storage **What problems is DocuShare solving and how is that benefiting you?** Document storage, management and retrieval ### 17. Good file storage solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2019 **What do you like best about DocuShare?** Docushare is a easily searchable document storage solution. **What do you dislike about DocuShare?** Can be a bit complex to install and configure if you aren't familiar with enterprise level apps. **What problems is DocuShare solving and how is that benefiting you?** We are able to share certification documentation with our internal and external customers. ### 18. DucuMagic **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about DocuShare?** The ability to Sign documents from anywhere at anytime is incredible truely frees up time **What do you dislike about DocuShare?** Not much if anything. The flexibility saves me time and money with travel **Recommendations to others considering DocuShare:** Try it out you will love it **What problems is DocuShare solving and how is that benefiting you?** I can now forward documents and receive them back in a timely manner without access to a fax machine or needing a carrier to deliver them to and back ### 19. Software is fine, but not having options for the reseller really makes it too difficult **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about DocuShare?** The people here who need to store extraordinary amounts of paper documents like the software. **What do you dislike about DocuShare?** Being forced to use an extremely unhelpful reseller doesn't make any sense. As a customer, if I tell Xerox that a reseller is not working out, why can't Xerox allow us access to a different reseller?? **Recommendations to others considering DocuShare:** Make sure you can work with your reseller **What problems is DocuShare solving and how is that benefiting you?** Storing Documents **Official Response from Lisa Walsh:** > I'm sorry you've had a less-than-stellar experience with a reseller. Have you stated specifics as to what is not working between you and the reseller? I encourage you to call the North America DocuShare Sales Hotline and see if they can assist...1-800-735-7749. We'd like to make this easy for you as an administrator, and not just those using the product. ### 20. Using Docushare **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about DocuShare?** The ability to collaborate with other people. **What do you dislike about DocuShare?** Licensing costs and how it is licensed. The search seems to return more items than what we want. It should be more specific and less like google. **What problems is DocuShare solving and how is that benefiting you?** Multiple copies of the same document. Better version control. ### 21. Docushare is an awesome tool for the document sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2019 **What do you like best about DocuShare?** I really like the compatibility with the servers **What do you dislike about DocuShare?** docushare provides limited support to the older versions. **Recommendations to others considering DocuShare:** increase its support with other product integrations **What problems is DocuShare solving and how is that benefiting you?** document sharing with the clients achieved by the docushare ### 22. I am user and administrator of DocuShare in my organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about DocuShare?** Secure Cloud-based Portal and easy to use and manage. **What do you dislike about DocuShare?** The support team can not resolve an issue effectively **What problems is DocuShare solving and how is that benefiting you?** Our DocuShare is on the production. It is important for us. ### 23. Use to review documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2019 **What do you like best about DocuShare?** Very easy to use and precise and therefore would recommend it. **What do you dislike about DocuShare?** none. everything is self explained and i like it. **What problems is DocuShare solving and how is that benefiting you?** create documents and get it processed easily ### 24. Great Document Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Bill B. | Director of Public Works & Operations, Government Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2018 **What do you like best about DocuShare?** The search functionality is the greatest part of DocuShare. We have a lot of documents and the range of subject matter is huge so the ability to search on various and multiple options is a great time saver for our staff. **What do you dislike about DocuShare?** I like DocuShare Drive however we have been having issues with it especially when using Excel spreadsheets. **What problems is DocuShare solving and how is that benefiting you?** We have been using DocuShare for almost 20 years and the ability to store and retrieve documents in seconds is the greatest benefit that we have realized. As a municipality the wide range of subject matter and information that we deal with on a daily basis makes DocuShare an essential part of everything that we do. **Official Response from Lisa Walsh:** > Hi, Bill. Thanks for being a long-time customer! We appreciate you taking the time to submit a review and letting others know the benefits you and your staff have gained with DocuShare. I've let our engineers know that you've had issues with DocuShare Drive, though, so they are looking into it. We look forward to continuing to make your tasks easier and more efficient. ### 25. DocuShare system admin **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about DocuShare?** Easy to navigate, the menus are really easy to find and understand. I am not a regular user and did not get trained "how to", but I have been able to manage the system. **What do you dislike about DocuShare?** I am not a regular user, so I really can't comment on this. But as I get to use it more as system admin, I find how it is used. **What problems is DocuShare solving and how is that benefiting you?** Records management and training records. They are all in one location, even though it is not the "Official records" we are still able to control and mange the records for the entire group functions. **Official Response from Lisa Walsh:** > Location, location, location! Thanks for sharing that DocuShare has enabled you to keep your records in one location and made it easy to navigate, manage and control them all. We hope you enjoy the other many benefits as you become more familiar with DocuShare. ### 26. Impressive growth in recent times **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2018 **What do you like best about DocuShare?** I'm glad to witness Docushare setting up new benchmarks for the industry. Many of the projects that I've worked with has Docushare as the system in place for document management! **What do you dislike about DocuShare?** It would be great if we can integrate custom solutions under the umbrella of docushare. From what I've been hearing, the api is very rrstrictive in terms of what sort of customizations it can allow. That is, thinking of it more of a technology rather than a just a product. **What problems is DocuShare solving and how is that benefiting you?** Due to a global economy in the technology age, the increase in the employee growth in varied geographical locations means that we have to be more efficient and smart in how we manage their documents and associated metadata. A lot of docushare's customers fmfi d this to be very true. **Official Response from Lisa Walsh:** > Thanks for helping us reach those benchmarks. To keep it going, I've passed on your input regarding integrating custom solutions. If you're not already using Xerox DocuShare Flex, look into it - www.docushare.com/about/flex. It's great for global business and on-the-go employees. ### 27. Document Management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2018 **What do you like best about DocuShare?** Team collaboration, document storage, task management and workflow management. **What do you dislike about DocuShare?** Deleting a document or file is not easy. I wish they could be deleted by simply clicking delete. **Recommendations to others considering DocuShare:** It is a heat tool for document management and ease of retrieval. Also great for collaboration . **What problems is DocuShare solving and how is that benefiting you?** Manage Workflow between departments and work groups **Official Response from Lisa Walsh:** > Hi. Thanks for your review. We appreciate any and all feedback as we're always looking to improve our product. ### 28. Xerox DocuShare Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ted L. | ERP Team Lead, Plastics, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about DocuShare?** Xerox's DocuShare support team has been outstanding. We've used them to build us custom workflow routings, reducing the amount of time it takes the users to create the routings as opposed to creating the workflows from scratch using the native ad-hoc routings. Steps in the custom routings are based on groups tied to Active Directory so the code does not need to be updated as people come and go from positions in the company. **What do you dislike about DocuShare?** The database structure is difficult to try to understand. This makes trying to build reports against the system cumbersome, though Xerox will build queries into the system as a paid customization. **Recommendations to others considering DocuShare:** DocuShare has been a great product for us for over a decade. In our environment, it has been very 'hands-off' administratively over the years. As would be the case for document control in most if not all manufacturing companies, the drivers and owners of the system are the quality department. They have far more work than the IS department, but that's based upon the work of managing the content - the burden of QA would be there in any document control system. **What problems is DocuShare solving and how is that benefiting you?** As you would imagine - DocuShare is our document control system. It allows us to easily prove that we indeed do have that control during audits. We can set the auditing to be extremely verbose, giving the ability to provide traceability on any document or user. ### 29. Docushare Review **Rating:** 2.5/5.0 stars **Reviewed by:** Todd T. | IT Admin, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2017 **What do you like best about DocuShare?** The uptime for the product is very good. Very seldom do we have to reboot the in-house DocuShare server. We also like DocuShare Drive client on the workstation. Our users like the ability to edit files and their location on the fly instead of signing into the GUI **What do you dislike about DocuShare?** The necessity to have a SmartDocTravel server in order to be the go between the Xerox MFP and the DocuShare server. Should be able to do all of this with one server. Maybe the new version has this capability but I just don't know at this time. **Recommendations to others considering DocuShare:** If you are thinking about purchasing DocuShare I would compare it to other products such as Toshiba's Docuware. We recently had a demonstration and I have to say it has more functions like the Print directly to the Toshiba printer which in turn will file it electronically without ever having to scan the document. **What problems is DocuShare solving and how is that benefiting you?** Electronic Document Storage. Easy to drill down and find archive documents via the text search function. ### 30. I find DocuShare easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about DocuShare?** What I like the best about DocuShare is the simple folder structure. This helps with the organization of documents. **What do you dislike about DocuShare?** When using the Desktop client on Windows you are not able to include any of the custom metadata properties defined for a folder or document type. **Recommendations to others considering DocuShare:** Before implementing DocuShare ensure that you have completed a thorough fit-gap excercise and sent multiple staff memmbers on training. **What problems is DocuShare solving and how is that benefiting you?** We have been able to store invoices and receipts via OCR scanning with DocuShare. This has minimized the need for physical storage of paper documents. **Official Response from Lisa Walsh:** > Hello. Thank you for your review. We hope you and your team have successfully finished training and realized even more ways besides scanning that DocuShare helps save on storage, time and money. ### 31. Long time user, customer, and value-added reseller/integrator **Rating:** 5.0/5.0 stars **Reviewed by:** Doug C. | President & Consultant, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2017 **What do you like best about DocuShare?** DocuShare is easy to figure out and use, even for the advanced features. It's easy to integrate with other applications and operations. We use the drag-n-drop interface, DocuShare Drive, and content intake quite a lot. I use the Email Agent just about every day to send and file documents at the same time. The search features are excellent. **What do you dislike about DocuShare?** I've been wanting a sync program to work between my PC and DocuShare, like the simple file sharing offerings have. **Recommendations to others considering DocuShare:** Talk to someone who uses or has implemented DocuShare in the manner you intend to. Skim through the documentation and datasheets for the add-ons. **What problems is DocuShare solving and how is that benefiting you?** We keep all our internal documentation and account information here and use it to a limited degree to provide information about our products and services for public access. ### 32. Xerox does it all **Rating:** 4.0/5.0 stars **Reviewed by:** Amy F. | Commercial Insurance CSR, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2018 **What do you like best about DocuShare?** I like that I can use this to do just about anything that I need in my line of work. I can scan and shrink or enlarge items, collate and hole punch, staple large booklets, I can't think of anything this doesn't do for me. It's easy to troubleshoot as well because the xerox machine in itself is pretty complicated. It also fits well with the Applied system we use and lets our office be completely paperless as far as customer files go. **What do you dislike about DocuShare?** The machines require quite a bit of maintenance and when one is down, our office really misses it. I love all that they can do, but with the expanded technology, it means they aren't easy for us to fix and we have to call up our maintenance plan quite often. **Recommendations to others considering DocuShare:** Yes, if you have a large office and need to share customer files, this is the way to go. **What problems is DocuShare solving and how is that benefiting you?** We can all share data with each other with the touch of a button. it's stored for easy access for retrieval for all. And it can be opened in many formats. ### 33. Docushare in review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2018 **What do you like best about DocuShare?** Its pretty simple to use if you understand the program **What do you dislike about DocuShare?** I dislike having to use an asterisk before the Loan number and after the Loan number **What problems is DocuShare solving and how is that benefiting you?** Solving the problem of not having to access an actual physical file **Official Response from Lisa Walsh:** > Hello. I will pass on your comment regarding your dislike of using an asterisk before and after loan numbers. Our developers like to hear the good and the not-so-easy tasks so that we may continue to make Xerox DocuShare more efficient. Thanks for your time. ### 34. Easy to use product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2018 **What do you like best about DocuShare?** I love how easy it is to use and share documents from one computer to the other. Everything is right at the tip of your fingers. It doesn't matter if you are trying to share things with a coworker or moving from one computer to the next everything is right where you need it to be. **What do you dislike about DocuShare?** None this product is fast and easy to use. Everything is easy to use and there are tools to help right at there. You don't have to go searching for help and depending on others to get the help and knowledge that you need. **Recommendations to others considering DocuShare:** Give it a try it will be well work it for you and your company! **What problems is DocuShare solving and how is that benefiting you?** Easy assess! No matter where you are you are able to assess whatever you need. **Official Response from Lisa Walsh:** > Hello and thank you for the great review. We appreciate you taking the time to let others know how easy DocuShare is to use and the ability to get help on the spot. All the best to you and your company! ### 35. In-depth review of the new version rollout of Docushare **Rating:** 3.0/5.0 stars **Reviewed by:** Prashanth M. | Quality Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2017 **What do you like best about DocuShare?** The UI and ease of use are much better now with the new layout. We did have some issues when the new version was initially rolled out, but now we have a better system overall. **What do you dislike about DocuShare?** There are some issues with the search functionality. Ideally, I'd like the barcodes scanned in as values to look-up additional to the title entered by the person scanning **What problems is DocuShare solving and how is that benefiting you?** Easy access to documents. Convenient location to store and retrieve Work Orders and Test Data Sheets. ### 36. Easy to use.... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2017 **What do you like best about DocuShare?** Easy to install and easy to use. Find your document in 1 click. **What do you dislike about DocuShare?** There are still no updates for IOS11 mobile after months **Recommendations to others considering DocuShare:** There is no other product that can find files so fast! It is not important that you know where the file is stored. DocuShare is complete plug and play in half a day. There is also the DocuShare drive for users who want to use an easy option for upload files direct into DocuShare collection, this is also with the drag and drop option. **What problems is DocuShare solving and how is that benefiting you?** central place for data structures Archive issues invoice aprovals ### 37. Docushare **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick S. | Senior PC Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2017 **What do you like best about DocuShare?** The speed in which you can search for keywords.. **What do you dislike about DocuShare?** Not sure if their is really anything I dislike. **Recommendations to others considering DocuShare:** Fast searching through documents, ability to save multiple versions of the same document, routing of documents for approval, easy to use security. **What problems is DocuShare solving and how is that benefiting you?** Scanning documents remotely and saving into Docushare using mobile device ### 38. Highly effective document management **Rating:** 4.5/5.0 stars **Reviewed by:** Michael B. | Asst. Vice President, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about DocuShare?** Scalability, ease of use, low implementation costs **What do you dislike about DocuShare?** Product is very much a tool set with vast capabilities but there is very little best practices or user community support and awareness available **What problems is DocuShare solving and how is that benefiting you?** Paper file reduction, filing labor reduction, increased document accessibility and sharing across departments and distances ### 39. Docushare **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2018 **What do you like best about DocuShare?** Great support from your Canada support center. Everyone I spoke with were very knowledgeable about the product. **What do you dislike about DocuShare?** At high document volumes (2 million +), the system becomes slow and difficult to use. **Recommendations to others considering DocuShare:** Determine if your users will want a web-based solution or if they want windows integration so it acts as a network drive. We saw a wide spread of expectations and comfort levels with both of these options. **What problems is DocuShare solving and how is that benefiting you?** AP document digitization and long-term storage. ### 40. It works fine **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Public Policy | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about DocuShare?** I like that it's easy to log into and doesn't take long to learn. **What do you dislike about DocuShare?** I don't think it organizes documents very well. I don't use it often, so it's fine for a few, but I think it would be challenging with a lot of documents. **What problems is DocuShare solving and how is that benefiting you?** Docushare allows several of our offices to work on a document together without having to worry about which version we're working off of. ### 41. Document sharing application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2018 **What do you like best about DocuShare?** It is a easy to use application for sharing files and images **What do you dislike about DocuShare?** Nothing it is a great product and I enjoy all aspects of it **What problems is DocuShare solving and how is that benefiting you?** It solves waiting for paperwork and business images for advertising. We can just send them on docushare! **Official Response from Lisa Walsh:** > Hello. Thank you for taking the time to review DocuShare. We are pleased that you like our product and are enjoying its benefits. We hope you find even more ways to maximize your business needs using DocuShare. ### 42. Good but needs better interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about DocuShare?** Docushare is very easy secure and great for document control **What do you dislike about DocuShare?** Setting up the initial structure was not easy. Once set, do not find that it needs to be changed. Wish they had templates for setting up users. Currently, each user is setup separately. **Recommendations to others considering DocuShare:** Easier to setup users. **What problems is DocuShare solving and how is that benefiting you?** Document control and a central database for documents. ### 43. use for work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2018 **What do you like best about DocuShare?** drag and drop feature, fast, intuitive to use **What do you dislike about DocuShare?** having to put in the same password every time **What problems is DocuShare solving and how is that benefiting you?** sending encrypted without encryption in email **Official Response from Lisa Walsh:** > Hello. Thank you for taking the time to review DocuShare. If you run into any obstacles, we encourage you to contact our support team so they may help you. https://www.docushare.com/support/worldwide-support-contacts/ ### 44. Great for accessing documents on the web **Rating:** 4.5/5.0 stars **Reviewed by:** LauriBeth H. | Internet Technology Specialist, Primary/Secondary Education, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2017 **What do you like best about DocuShare?** That we can keep a gold copy of documents like policies and procedures that are linked on the website and allow for uploading a new revision without having to redo links on the website. **What do you dislike about DocuShare?** Our main frustration is that we use LDAP to authenticate and would like to be able to create pass keys or single sign ons for staff, but staff have to login specifically to DocuShare even after they have already logged into the intranet. **What problems is DocuShare solving and how is that benefiting you?** Maintaining a document repository that allows both external and internal access and allows for public and private documents that area web accessible. ### 45. Docushare sharing documents easily **Rating:** 4.0/5.0 stars **Reviewed by:** MICHAEL H. | ISR / PRODUCT OWNER, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2017 **What do you like best about DocuShare?** Docushare is a professional application very flexible, very general and very easy to use. Docushare is easy to install and do the maintenance and support. Docushare can be used in all sectors of activity for paper documents dematerialisation and document management. **What do you dislike about DocuShare?** The main problem is the management of office documents (modification of word and excel files, management of outlook mails). **Recommendations to others considering DocuShare:** test it, keep it **What problems is DocuShare solving and how is that benefiting you?** All our customers are satisfied with docushare for document management. ### 46. Good at what it does and a better cost than many alternatives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2017 **What do you like best about DocuShare?** It is simple and to the point. We need to keep purchase orders, etc for 7 years, and it does that and flags documents that need to be deleted to keep in policy. **What do you dislike about DocuShare?** No complaints. Software does exactly what is needed. **Recommendations to others considering DocuShare:** Our vendor has built scripts to automate uploads of documents to certain collections using the Windows Docushare client. This makes use of Docushare so much easier, and almost fully automated. **What problems is DocuShare solving and how is that benefiting you?** Document retention. We need to keep purchase orders, etc for 7 years, and it does that and flags documents that need to be deleted to keep in policy. ### 47. A brilliant Document Management system from small businesses to enterprises. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2017 **What do you like best about DocuShare?** DocuShare is a simple, highly customisable DMS, with excellent search facilities, flexible metadata and good support. **What do you dislike about DocuShare?** Although it has been updated, the UI is still a little old fashioned at times. **Recommendations to others considering DocuShare:** DocuShare is relatively cheap, however to get the most out of it, speak to a VAR to get it customised to your requirements. This should still keep the cost down. **What problems is DocuShare solving and how is that benefiting you?** Internal company documentation, and some external access. DocuShare allows for documentation to be stored in an organised way which allows easy and searchable retrieval across the company. ### 48. DocuShare: Best Kept Secret in the ECM market. **Rating:** 5.0/5.0 stars **Reviewed by:** Tony D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about DocuShare?** Extremely reliable, intuitive operation, low cost of ownership, extensible, easily expanded and it is flexible enough to handle cross-business platform requirements. **What do you dislike about DocuShare?** Lacks multi-tenancy capabilities precluding it from being a service bureau platform. **Recommendations to others considering DocuShare:** It is the lowest TCO solution addressing a myriad of business requirements. It is very easy to operate and support as a horizontal solution to major business component requirements. **What problems is DocuShare solving and how is that benefiting you?** H-R, student onboarding, payroll, A/R & A/P, pharma regulatory reporting, financial services … application processing, broker transfer, client self-service, client on boarding ... and, more. ### 49. Simple but Elegant Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2017 **What do you like best about DocuShare?** The best part of this solution is that it is so simple, yet does so much! The software is easy to use and easy to manage **What do you dislike about DocuShare?** The only downside to the solution is the cost, but if the need is there, then the solution proves its worth! **Recommendations to others considering DocuShare:** If you need a solution to store, manage and distribute your documents in a safe, reliable manner. I suggest Docushare! **What problems is DocuShare solving and how is that benefiting you?** The benefits of using DocuShare are great, We needed DocuShare to manage and store our documents/documentation ### 50. Manager of IT Applications & Training **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2017 **What do you like best about DocuShare?** Windows Explorer Integration and the ability to use a File Explorer for managing documents. **What do you dislike about DocuShare?** No MacOS integration. This would be a huge asset since there is an iOS app that allows retrieving documents. **Recommendations to others considering DocuShare:** Consider how you would want to brand the product. **What problems is DocuShare solving and how is that benefiting you?** Document management repository, searching within the content of files and the ease of managing document control, versions and checking in and out. ## DocuShare Discussions - [How do we return to a local support team](https://www.g2.com/discussions/how-do-we-return-to-a-local-support-team) - 1 comment, 2 upvotes - [What is the best way to optimize searches to return the correct result?](https://www.g2.com/discussions/16017-what-is-the-best-way-to-optimize-searches-to-return-the-correct-result) - 2 comments, 1 upvote - [How can I integrate Docushare with Microsoft Teams?](https://www.g2.com/discussions/15672-how-can-i-integrate-docushare-with-microsoft-teams) - 1 comment, 1 upvote - [View DocuShare pricing details and edition comparison](https://www.g2.com/products/docushare/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+03%3A52%3A47+-0500&secure%5Bsession_id%5D=78c22263-d386-4f41-93cf-dd7cc8cd8b58&secure%5Btoken%5D=5f72121a002b4acdcd5571fc9d66434b34d61611d5fc654677048fed432d4eb4&format=llm_user) ## DocuShare Integrations - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) ## DocuShare Features **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top DocuShare Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) - 4.3/5.0 (482 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews)