Reduce your software costs by 18% overnight
Deskero

Deskero Alternatives & Competitors

(62)4.3 out of 5

Looking for alternatives to Deskero? Tons of people want Help Desk Software to help with response automation, sla management, and attachments/screencasts. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Help Desk Software that reviewers voted best overall compared to Deskero. Based on reviewer data you can see how Deskero stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Freshdesk, Zendesk Support Suite, Zoho Desk, and Hiver are the most popular alternatives and competitors to Deskero.

Answer a few questions to help the Deskero community
Have you used Deskero before?
Yes

Top Alternatives to Deskero

  • Freshdesk
  • Zendesk Support Suite
  • Zoho Desk
  • Hiver
  • Front

Top 20 Alternatives & Competitors to Deskero

Browse options below. Based on reviewer data you can see how Deskero stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Education Management, and find the best product for your business.
    #1
  1. Freshdesk

    (2,348)4.4 out of 5
    Optimized for quick response
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Deskero:
    SB
    Freshdesk is straightforward to use and offers many features that can be customized to meet the business requirements. The ability to add multiple collaborators to support large numbers of our...Read more

    Reviewers say compared to Deskero, Freshdesk is:

    Slower to reach roi
    Better at support
    Easier to do business with
    #2
  3. Zendesk Support Suite

    (2,284)4.2 out of 5
    Optimized for quick response
  4. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Deskero:
    UC
    Friendly interface, very easy to navigate and locate all the tickets assigned. You can integrate it to your other social media accounts that is one really good feature.

    Reviewers say compared to Deskero, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
  5. Zoho Desk

    (2,768)4.4 out of 5
    Optimized for quick response
  6. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Deskero:
    AI
    Continuous conversations and macros. Easy to navigate

    Reviewers say compared to Deskero, Zoho Desk is:

    Slower to reach roi
    #4
  7. Hiver

    (522)4.6 out of 5
    Optimized for quick response
  8. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with Deskero:
    UE
    What I like the most about Hiver is the ease of organizing my emails and tasks, as well as allowing me to communicate with my team efficiently.

    Reviewers say compared to Deskero, Hiver is:

    Slower to reach roi
    Better at support
    Easier to do business with
    #5
  9. Front

    (670)4.6 out of 5
    Optimized for quick response
  10. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Deskero:
    Dave L.
    DL
    Email comments are the thing I use most in Front and has really improved internal communication.

    Reviewers say compared to Deskero, Front is:

    Slower to reach roi
    Easier to do business with
    Better at support
    #6
  11. LiveAgent

    (1,311)4.5 out of 5
  12. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Deskero:
    Martin M.
    MM
    It is a great platform and provides some great features for supporting clients in one location.

    Reviewers say compared to Deskero, LiveAgent is:

    Easier to do business with
    Better at support
    Better at meeting requirements
    #7
  13. LiveZilla

    (448)4.6 out of 5
  14. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Deskero:
    CC
    It is our main foundation in terms of online support and attention, with which we support and forge our sales process. Since we implemented it to the company's system, it has provided us with very...Read more

    Reviewers say compared to Deskero, LiveZilla is:

    Easier to do business with
    More expensive
    Better at meeting requirements
    #8
  15. Salesforce Service Cloud

    (1,537)4.1 out of 5
    Optimized for quick response
  16. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Deskero:
    Aruna H.
    AH
    this helps me keep the proper documentation of the leads and to keep the remainders make the work runs smooth

    Reviewers say compared to Deskero, Salesforce Service Cloud is:

    Slower to reach roi
    More expensive
    #9
  17. Intercom

    (1,296)4.4 out of 5
    Optimized for quick response
  18. Intercom allows you to communicate personally with every single customer.

    Categories in common with Deskero:
    Todd L.
    TL
    The ability to interact with multiple people at once. Plus all the tracking data to better prospect

    Reviewers say compared to Deskero, Intercom is:

    Slower to reach roi
    More expensive
    #10
  19. LiveChat

    (684)4.5 out of 5
  20. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Deskero:
    Bogdan M.
    BM
    The possibility to see what person is typing, prior to sending. Omnichannel support for 2 languages. Realtime support in their livechat)

    Reviewers say compared to Deskero, LiveChat is:

    Slower to reach roi
    Easier to do business with
    Better at meeting requirements
    #11
  21. TeamSupport

    (621)4.3 out of 5
    Optimized for quick response
  22. A powerful customer support suite with a focus on collaboration.

    Categories in common with Deskero:
    Saiswarup S.
    SS
    TeamSupport was usually painless to create for the use of ours. We just knew we needed a "out-on-the-box" cloud formula that can develop as our requirements changed. We've implemented as well as...Read more

    Reviewers say compared to Deskero, TeamSupport is:

    Slower to reach roi
    Easier to do business with
    Better at support
    #12
  23. HubSpot Service Hub

    (550)4.4 out of 5
  24. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Deskero:
    NB
    Connectivity of tickets, deals, quotes and more Multiple users can take care of tickets and come in and out via the ticket format, and merging and web integrations aim (and often succeed at) making...Read more

    Reviewers say compared to Deskero, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    Better at support
    #13
  25. Salesforce Essentials

    (460)4.1 out of 5
  26. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Deskero:
    Alex W.
    AW
    Salesforce Essentials email integration its what makes me happy about the product, the Cloud-Based deployment and the easy of its interface. Searching any information through the tool is supper...Read more

    Reviewers say compared to Deskero, Salesforce Essentials is:

    Slower to reach roi
    #14
  27. Vtiger All-In-One CRM

    (345)4.3 out of 5
  28. Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with Deskero:
    HT
    The VTiger crm platform greatly optimizes the traceability of the information in the sales reports. Vtiger accurately tracks the entire life cycle of customers within each of the operations they...Read more

    Reviewers say compared to Deskero, Vtiger All-In-One CRM is:

    Slower to reach roi
    #15
  29. Helpshift

    (321)4.2 out of 5
    Optimized for quick response
  30. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with Deskero:
    Dominika K.
    DK
    - Queues - Views - Easy settings - Contact with Nikola - Bots

    Reviewers say compared to Deskero, Helpshift is:

    Slower to reach roi
    More expensive
    #16
  31. Spiceworks Help Desk

    (291)4.3 out of 5
  32. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with Deskero:
    Nebojsa P.
    NP
    It integrates with SSO's and the users can instantly start sending tickets. The control and management of tickets is easy and intuitive. Central admin user can create graphs and ticket logs. The...Read more

    Reviewers say compared to Deskero, Spiceworks Help Desk is:

    Easier to do business with
    #17
  33. Kustomer

    (287)4.4 out of 5
    Optimized for quick response
  34. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with Deskero:
    AM
    We are able to pull through multiple numbers from external software tools are sync them all into one place. We plug in our SMS, WHatsApp, Facebook and emails for teams in the US and Europe....Read more

    Reviewers say compared to Deskero, Kustomer is:

    Slower to reach roi
    Better at meeting requirements
    Easier to do business with
    #18
  35. Agile CRM

    (279)4.0 out of 5
  36. Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with Deskero:
    UL
    I like how you can assign tasks to other users with great ease, as well as all of the automations that are possible. Customer service is decent but they often can’t fix the problems.
    #19
  37. Gmelius

    (276)4.4 out of 5
    Optimized for quick response
  38. Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with Deskero:
    UM
    I LOVE that I can collab with team members in email and integrate a lot of apps. I also love the Kanban board feature.

    Reviewers say compared to Deskero, Gmelius is:

    Slower to reach roi
    Easier to do business with
    Better at support
    #20
  39. Dixa

    (236)4.2 out of 5
    Optimized for quick response
  40. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Deskero:
    UT
    Dixa feels a bit "undercooked". While it functions as an all-in-one communication systems quite well, it's sorely dependent on your setting up of it's various flows and what kind of implementation...Read more

    Reviewers say compared to Deskero, Dixa is:

    Slower to reach roi
    Easier to do business with
    Better at support