Top 10 Customer Case Management Alternatives & Competitors

Top 10 Alternatives to Customer Case Management Recently Reviewed By G2 Community

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Martal Group
By Martal Consulting Group
4.6/5
(131)
Product Description
Martal is your on demand sales partner in North America, servicing B2B tech companies in US and Canada, generating them qualified leads, providing support staff and services right through to signed contracts. Our fractional sales executives and account managers will help your team in sourcing deals, pitching prospects and winning new business
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Categories in common with Customer Case Management:
Contact Center Consulting

Amplix
By Gemspring Capital Management
4.6/5
(89)
Product Description
Amplix is a provider of technology advisory services and software solutions, dedicated to enhancing the decision-making and operational efficiency of IT departments across various industries. By leveraging deep technical expertise and strong vendor relationships, Amplix offers comprehensive services that encompass data connectivity, cloud telephony, customer experience, security and managed services, business continuity, cloud optimization, and data center solutions. Their proprietary software platform, Baseline IT, facilitates improved management of orders, projects, inventory, performance, contracts, and costs, enabling organizations to optimize their technology investments and achieve accelerated returns. Key Features and Functionality: - Data Connectivity: Ensures robust and reliable network solutions tailored to organizational needs. - Cloud Telephony: Provides scalable and efficient cloud-based communication systems. - Customer Experience: Enhances customer interactions through strategic advisory and managed services. - Security and Managed Services: Offers comprehensive security measures and ongoing IT management. - Business Continuity: Develops strategies to maintain operations during disruptions. - Cloud Optimization: Assists in maximizing the efficiency and cost-effectiveness of cloud resources. - Data Center Solutions: Delivers tailored data center strategies to meet specific business requirements. Primary Value and Problem Solving: Amplix addresses the complexities of modern IT environments by providing data-driven insights and solutions that streamline technology decision-making and optimization. Their services help organizations reduce costs, enhance performance, and accelerate value realization from technology investments. By offering a holistic approach to IT advisory and management, Amplix empowers businesses to navigate the evolving technological landscape effectively.
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Categories in common with Customer Case Management:
Contact Center Consulting

LevelUp Leads
By LevelUp Leads
4.8/5
(43)
Product Description
Start filling your pipeline now! LevelUp Leads is a B2B Sales Development agency and a done-for-you appointment setting service. We act as an extended part of your team to run outbound Email, LinkedIn, Cold Call, or SEO campaigns to generate meetings for you. Our team leads your outbound strategy, sourcing relevant data, implementing our tech stack, copywriting, and managing your campaigns to create pipeline and revenue. This means your team is kept busy closing more deals.
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Categories in common with Customer Case Management:
Contact Center Consulting
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SupportYourApp
By SupportYourApp
4.7/5
(16)
Product Description
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
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Categories in common with Customer Case Management:
Contact Center Consulting

Liveops
By Liveops
4.3/5
(15)
Product Description
Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales.
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Categories in common with Customer Case Management:
Contact Center Consulting

TTEC
By TTEC
3.6/5
(14)
Product Description
TTEC provides technology-enabled customer experience solutions. We manage critical business processes for Global 1000 companies.
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Categories in common with Customer Case Management:
Contact Center Consulting

AltSource
By AltSource
4.9/5
(8)
Product Description
AltSource creates custom software to drive operational efficiency and accelerate growth. We develop powerful technology solutions designed to achieve business outcomes through co-innovation and continual evolution. Our team is made up of 200+ in-house designers, mobile app developers, QA experts, software architects, DevOps engineers, data analysts, and business strategists. Since 2004, we've helped our clients align technology with business goals to create a competitive advantage. Our agile approach pairs creative problem solving and perfectly-applied technology solutions to deliver rapid and lasting results. AltSource has been named an Inc. 5000 Fastest Growing Company for six consecutive years.
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Categories in common with Customer Case Management:
Contact Center Consulting

iQor
By iQor
3.9/5
(4)
Product Description
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 40,000+ amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com.
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Categories in common with Customer Case Management:
Contact Center Consulting

Presidio
By Presidio Networked Solutions
3.5/5
(4)
Product Description
Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions.
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Categories in common with Customer Case Management:
Contact Center Consulting

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