# iQor Reviews **Vendor:** iQor **Category:** [Contact Center Consulting Providers](https://www.g2.com/categories/contact-center-consulting) **Average Rating:** 3.9/5.0 **Total Reviews:** 4 ## About iQor iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 40,000+ amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. ## iQor Reviews ### 1. My experience with iQor **Rating:** 4.0/5.0 stars **Reviewed by:** Jean I. | Patient Delight Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about iQor?** iQor’s hiring experts to ensure a quality of good customer service to be provided to customers. **What do you dislike about iQor?** iQor doesn’t pay high salary which needs to be improved **Recommendations to others considering iQor:** iQor is one of the largest Call Center Companies. You can ensure that you will get the support you needed, far beyond expectations. **What problems is iQor solving and how is that benefiting you?** iQor have been handling large accounts based in the United States such as Metro by TMobile and TMobile. ### 2. Business Solvers **Rating:** 5.0/5.0 stars **Reviewed by:** Mukut N. | Delivery Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about iQor?** The best is the Way they handle the Issues governed by the Customers of different Clients who are working with IQor regarding the assistance. **What do you dislike about iQor?** There is nothing we could dislike about IQor as they are leading outsourcing company today which are doing work for their Clients. **Recommendations to others considering iQor:** I would really recomment IQor to other Business as well because they provide a Quality and Clear all the issues and work with Patience . **What problems is iQor solving and how is that benefiting you?** Iqor is helping businesses to solve their issues with the Customers as they provide Chat and Voice Process Customer Care agents who assist the customers all over the world to clear the issues ### 3. Most are overseas **Rating:** 2.5/5.0 stars **Reviewed by:** Heather W. | Marketing and Communications Strategist, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about iQor?** Channel optimization, ease of outsourcing for remote work which lowers costs **What do you dislike about iQor?** Most agents are overseas thus there are cultural barriers **Recommendations to others considering iQor:** Cost of onboarding vs outsourcing. This is great for technical support but I would not recommend for customer support **What problems is iQor solving and how is that benefiting you?** Outsourcing technical and customer support ### 4. my iQor journey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2023 **What do you like best about iQor?** their top-notch customer service assistants **What do you dislike about iQor?** So far, I'm pretty amazed on how they helped me in my business. **What problems is iQor solving and how is that benefiting you?** I've been working with iQor for a few months now, and all I can say is that they truly live up to what they state in their mission to provide top-notch customer service to businesses in need." - [View iQor pricing details and edition comparison](https://www.g2.com/products/iqor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A25%3A01+-0500&secure%5Bsession_id%5D=20eda6f1-c642-410e-a141-1bf33572c568&secure%5Btoken%5D=895bd03e8365aa7326a17548cf159cf2099ce91581d6c266091adbd24d759666&format=llm_user) ## iQor Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top iQor Alternatives - [Martal Group](https://www.g2.com/products/martal-group/reviews) - 4.6/5.0 (135 reviews) - [Amplix](https://www.g2.com/products/amplix/reviews) - 4.6/5.0 (90 reviews) - [Bruntwork](https://www.g2.com/products/bruntwork/reviews) - 4.8/5.0 (68 reviews)