--- title: Crowd Reviews meta_title: 'Crowd Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Crowd works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 4 scale: '5' date_modified: '2026-09-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Crowd Reviews & Product Details

Pricing

Pricing provided by Crowd.

Free

$0.00

Starter

$79.00
Per Month
Elene T.
ET
Elene T.
Account Manager
Small-Business (50 or fewer emp.)
"Helpful if You Want Answers Without Digging Through Data"
5/5
What do you like best about Crowd?

The AI chat is useful for getting quick answers based on actual user behavior. Instead of reviewing session recordings and heatmaps manually, I can just ask a question and get a summary with recommendations. Review collected by and hosted on G2.com.

What do you dislike about Crowd?

Would love to see a mobile companion app in the future. Just something light to view feedback or AI answers when away from the laptop Review collected by and hosted on G2.com.

Mary K.
MK
Mary K.
Product Marketing Manager
Small-Business (50 or fewer emp.)
"A game changer for me and my whole team!!"
5/5
What do you like best about Crowd?

As someone deeply invested in understanding and enhancing user experiences, I can confidently say that Crowd has been a game-changer for our team.

My favorite features so far have been the feedback widget and the moderated sessions. Review collected by and hosted on G2.com.

What do you dislike about Crowd?

Nothing really, the tool met the my needs 100% Review collected by and hosted on G2.com.

Anshika A.
AA
Anshika A.
Sales Marketing Executive
Small-Business (50 or fewer emp.)
"Good Tool and responsive team."
5/5
What do you like best about Crowd?

Recently i created beta test campaign for my AI Tool - Plansom on Crowd. Crowd has great features if you're looking to create interactive surveys, beta tests, feedback campaigns for your team. I am using daily for beta tests.

i found it extremely useful. The team was responsive and provided support fully. Thankyou.

I highly recommend using Crowd. Review collected by and hosted on G2.com.

What do you dislike about Crowd?

It is still a new tool in market, more features are yet to come out. Review collected by and hosted on G2.com.

Hauwa I.
HI
Hauwa I.
Associate Product Manager- Marketing & Operations
Small-Business (50 or fewer emp.)
"Satisfactory"
4.5/5
What do you like best about Crowd?

Ease of Use. The number of features available makes it robust. Review collected by and hosted on G2.com.

What do you dislike about Crowd?

Better customer support. So users are not stranded when help is needed. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Crowd.

Free

$0.00

Starter

$79.00
Per Month

Growth

$199.00
Per Month