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Crowd Reviews & Product Details

Crowd is an AI-powered 360 customer intelligence hub that unifies all your customer data—from heatmaps to user analytics, and research studies to feedback widgets—into actionable insights in minutes. For SAAS and e-commerce teams drowning in data but starving for insights, Crowd replaces technical complexity with conversational clarity. From identifying why conversions are dropping to discovering what keeps customers loyal, Crowd transforms the signals scattered across your tech stack into a clear path to growth.

Seller

Crowd - User research & Feedback

Languages Supported

English

Product Description

Crowd is an AI-powered customer intelligence hub that unifies all your customer data—from heatmaps to session recordings to user analytics, and research studies to feedback widgets—into actionable insights in minutes. For SAAS and e-commerce teams drowning in data but starving for insights, Crowd replaces technical complexity with conversational clarity. From identifying why conversions are dropping to discovering what keeps customers loyal, Crowd transforms the signals scattered across your tech stack into a clear path to growth.

Overview by

Joseph Burutu

Pricing

Pricing provided by Crowd.

Free

$0.00

Starter

$79.00

Per Month

View More Pricing Information

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Crowd Media

Crowd Demo - All-in-one research platform

Crowd provides you with the tools to understand your users so that you can create meaningful experiences for them and drive growth for your business.

Seamlessly set up your simple and design surveys, 5-second tests, card sorting, prototype evaluation, website usability tests, preference tests and so much more.

Engage in real-time discussions, and gain insights into the behavior and motivations of your users.

Launch tests and surveys to our pool of over 130,000 participants

Embed our feedback widget to seamlessly collect CSAT scores, bug reports, feature requests and NPS scores

Crowd Reviews (4)

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Elene T.

Account Manager

Small-Business (50 or fewer emp.)

7/1/2025

"Helpful if You Want Answers Without Digging Through Data"

5/5

What do you like best about Crowd?

The AI chat is useful for getting quick answers based on actual user behavior. Instead of reviewing session recordings and heatmaps manually, I can just ask a question and get a summary with recommendations. Review collected by and hosted on G2.com.

What do you dislike about Crowd?

Would love to see a mobile companion app in the future. Just something light to view feedback or AI answers when away from the laptop Review collected by and hosted on G2.com.

MK

Mary K.

Product Marketing Manager

Small-Business (50 or fewer emp.)

6/3/2024

"A game changer for me and my whole team!!"

5/5

What do you like best about Crowd?

As someone deeply invested in understanding and enhancing user experiences, I can confidently say that Crowd has been a game-changer for our team.

My favorite features so far have been the feedback widget and the moderated sessions. Review collected by and hosted on G2.com.

What do you dislike about Crowd?

Nothing really, the tool met the my needs 100% Review collected by and hosted on G2.com.

What problems is Crowd solving and how is that benefiting you?

As a product marketer, having the ability to gauge user sentiments quickly is invaluable, and Crowd's feedback widget has truly been a game-changer for us. The feedback widget's seamless integration on our website has allowed us to collect real-time feedback effortlessly, giving us immediate insights into user experiences and preferences.

Our design and product teams have also greatly benefited from Crowd's versatile testing options. The unmoderated and moderated testing features are incredibly easy to use and have streamlined our user testing processes.

One of Crowd's standout features is its inclusion of AI analysis. This has been a massive time-saver for our entire team, as the AI efficiently processes and interprets vast amounts of feedback data, highlighting key trends and insights.

I highly recommend Crowd to anyone looking to enhance user insights and drive growth. Review collected by and hosted on G2.com.

AA

Anshika A.

Sales Marketing Executive

Small-Business (50 or fewer emp.)

7/1/2024

"Good Tool and responsive team."

5/5

What do you like best about Crowd?

Recently i created beta test campaign for my AI Tool - Plansom on Crowd. Crowd has great features if you're looking to create interactive surveys, beta tests, feedback campaigns for your team. I am using daily for beta tests.

i found it extremely useful. The team was responsive and provided support fully. Thankyou.

I highly recommend using Crowd. Review collected by and hosted on G2.com.

What do you dislike about Crowd?

It is still a new tool in market, more features are yet to come out. Review collected by and hosted on G2.com.