--- title: Crisp Data Platform Reviews meta_title: 'Crisp Data Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 152 reviews by the users' company size, role or industry to find out how Crisp Data Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 152 scale: '5' date_modified: '2026-10-23' parent_category: name: Retail url: https://www.g2.com/categories/retail ---

Crisp Data Platform Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Crisp Data Platform Reviews (152)

Reviews

Crisp Data Platform Reviews (152)

4.4
152 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of the Crisp Data Platform, which simplifies data access and visualization. Many appreciate its ability to consolidate data from multiple sources, enabling quick insights and informed decision-making. However, some users note that the platform can be overwhelming due to the vast number of reports available, making navigation challenging for occasional users.

Pros & Cons

Generated from real user reviews
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Joe S.
JS
Joe S.
Senior Sales Manager, WEST
Small-Business (50 or fewer emp.)
"Still the best and absolute must have tool for managing item distribution"
5/5
What do you like best about Crisp Data Platform?

Big advances have been made to see inventory levels in real time. Navigating between distributors and segmenting to specific warehouses or by product can be evaluated quickly. The aging inventory addition is another favorite in order to avoid any surprise chargebacks on spoils. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

For national retailers they segment out by regions, it would be more ideal to select a national banner first to populate all regions. It takes some time to have to select every division of a retailer from the drop down. I'd also like to see a fix when exporting CSV file that all of the titles are completed. The "Description" column does not have a header and I have to type that in every time I download a CSV to create a pivot table. Review collected by and hosted on G2.com.

Ben M.
BM
Ben M.
Category Manager
Small-Business (50 or fewer emp.)
"Effortless Data Analysis with Crisp"
4.5/5
What do you like best about Crisp Data Platform?

I ultimately use the Crisp Data Platform because it makes my job easier. I love the charts and visuals it provides, which are great for making reports and presentations. The fact that my data is already integrated into the platform without any security risks is fantastic. I personally appreciate the different interactive charts for showing performance metrics. The ability to build dashboards, graphs, and tables, which can be easily integrated into PowerPoint slides, is awesome and makes for a great story. I enjoy the scheduling feature as it saves me over an hour each week on my reporting, allowing reports to be sent to my inbox before work starts. I find the initial setup super easy because the platform is very user-friendly. I pair Crisp with SOLYS to build reports, and having Crisp assist with the write-up and email summary is a real time-saver. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Planogram data would be great to have. As a category manager, I do a ton of work with planograms, so it would be super helpful to have this information on the platform. I think it could do a better job of referencing external things outside of the Target platform. I know it can search things on Google, but don't feel like those things are always the most accurate information as I have encountered some things that haven't been true. You have to train the agent. It won't understand nuances within the business. For example, Frozen Pizza is very regional and so it may recommend expanding a brand that does super well in a certain region but isn't relevant outside of that region. Review collected by and hosted on G2.com.

Jake N.
JN
Jake N.
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Valuable Support but Needs Better SKU Descriptions"
4.5/5
What do you like best about Crisp Data Platform?

I really appreciate Michael Larson in IT for his help with the learning curve of getting to know the technology; his personality impressed me a lot. I use the scheduled report section the most because it allows me to save time by regenerating reports on a timed basis without needing to rebuild them every time. The initial setup of Crisp Data Platform was the most painless and easy process among all the retailers I've dealt with. Michael Larson gave us an introductory lesson and has been great at setting up additional training. On a scale from 1 to 10, I'd say I'm at a 9 in terms of likelihood to recommend Crisp Data Platform to a friend or colleague, as it is better than almost all other retailers for obtaining online sales data for gauging metrics. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Targets Item descriptions are awful. I have to do an overlay of UPC descriptions from Circana to obtain a useful SKU name for each product. It's awful on other retailers as well. Review collected by and hosted on G2.com.

David G.
DG
David G.
Customer Sales Leader
Enterprise (> 1000 emp.)
"AWESOME!"
5/5
What do you like best about Crisp Data Platform?

Love the excel option for downloads, I have to remember to download all lines! Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I love it as is for now, I see it as it is today as a very useful tool. Review collected by and hosted on G2.com.

Dan M.
DM
Dan M.
Walmart And Sam's Club Category Insights Manager
Enterprise (> 1000 emp.)
"Crisp is a streamlined, time saving platform for unified retail data and fast insights."
4.5/5
What do you like best about Crisp Data Platform?

Crisp offers two robust options for pulling and analyzing data—one optimized for Excel and another designed for Power BI. Having both platforms available is valuable, as it allows teammates to work within the environment they are most comfortable with. Additionally, Crisp continues to expand its reporting capabilities and refine existing content, which enhances our speed to insight and strengthens our ability to analyze data efficiently. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

The downside to Crisp is the overwhelming number of reports available. They can be hard to navigate for the occasional user. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Seamless Integration for Effortless Power BI Reporting"
5/5
What do you like best about Crisp Data Platform?

The integration with other platforms through OData feeds / API make it easy for our company to use the data provided by Crisp and integrate it into our Power BI reports, automatically refreshing the latest data withouth any manual work. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Some of the tables have a lot of conversions unit of measures that don't seem to add up. A centralized conversion master table is needed Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"A user-friendly platform."
5/5
What do you like best about Crisp Data Platform?

The CRISP data platform provides a range of features that support smooth, effective, and efficient daily operations with true real-time capabilities. Consistent data accuracy, strong management practices, and cohesive teamwork are essential to maximizing its value.

The CRISP team is highly responsive and supportive in addressing inquiries. Special recognition goes to Julie Spinelli for her exceptional leadership, expertise, and commitment, which have been instrumental in driving the platform’s success. I have had the privilege of working closely with her for more than ten years. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

To date, I have not encountered any difficulties using this platform. Review collected by and hosted on G2.com.

Angie B.
AB
Angie B.
Senior Operations Manager
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Frustrating Timeout Issue"
5/5
What do you like best about Crisp Data Platform?

Platform is very user friendly...easy to navigate and understand. The layout is clean and clearly defined. My integration specialist is super helpful and always responds quickly whenever I have questions or need assistance with errors. The customer support team has been amazing over the years and I'm extremely grateful for all of their help navigating the world of EDI! Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

If idle for too long and the system times out, it doesn't actually log you out so you can just log in again...instead, it keeps you in the platform but won't allow you to do anything. I find this a bit frustrating because then I have to log out a few times and refresh my browser or it stays frozen (even after logging out and back in again). Review collected by and hosted on G2.com.

MT
Marisa T.
"Effortlessly Handles EDI, Exceeds Expectations"
5/5
What do you like best about Crisp Data Platform?

I like the efficiency and accuracy of Crisp Data Platform; it helps in having orders inputted with no manual errors. I appreciate the easy-to-use platform and the hands-on support from the Crisp team. The platform is a game changer for our business. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Printing reports should be made easier with just selected multiple reports at one time that need to be printed, instead of manually selecting and printing each report, one at a time. User should be able to go back and forth from one screen to the next, instead, I have to log out and log back in. The setup was a little difficult because we integrated many different platforms at one time. Review collected by and hosted on G2.com.

Alex H.
AH
Alex H.
Account Manager
Mid-Market (51-1000 emp.)
"Always Find What I Need, Backed by Fantastic Support"
5/5
What do you like best about Crisp Data Platform?

I am always able to find the information that I need, and the support team is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Sometimes it can be clunky, but that is probably the case with all platforms. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

13%

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