Crisp Data Platform Features
Merchandise (1)
Merchandise Mix
Capable of generating optimal merchandise mix for the store
Reporting and Analytics (5)
Consumer Behavior
Ability to understand how shopper segements are growing and in which categories.
Shopper Loyalty
Ability to improve market planning and adjust merchandise pricing.
Data Visualization
Identify shopping paterns within your shoppers.
Export
Ability to export data into a easy-to-read report
Financial Planning
Plan financial goals for your store's merchandise based on past, present and future demand.
Delivery (4)
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Flows
Track products to determine when they are shipped, in transit, or delivered.
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Alerts
Allow users to re-route and reschedule shipments based on standard or custom criteria.
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Inventory
Optimize inventory to improve fulfillment and increase customer satisfaction.
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Modes
Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean.
Performance (3)
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Financial Analytics
Identify the financial impact of deliveries based on costs and revenues.
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KPIs
Provide performance metrics such as delivery performance, on-time arrival performance, and compliance.
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Benchmarking
Use supply chain data to identify trends and their impact on performance.
Analytics (16)
Reporting
Provides users with automated reports and dashboards on all demand plans, and forecast KPIs
Segmentation analysis
Allows users to perform ABC and XYZ analyses and assess forecastability with rules adjustable by business users.
Product lifecycle
Allows users to forecast the demand impact of events such as new product launches product up-gradation, pricing, rebates, marketing activities, product discontinuation
Simulation
Allows users to create simulation scenarios with factors such as changed pricing
Historical Forecast
Allows users to pull historical data in order to more accurately predict future demand
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
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Forecasting
Generate forecasts using historical data and market trends
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KPIs
Include standard key performance indicators (KPIs) for retail and e-commerce
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Dashboards
Provide customizable dashboards to display KPIs and forecasts
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Integration
Integrate with bsiness intelligence and analytics software
Demand Forecasting
Forecast customer demand using historical insights and simulations
Third-Party Integration
Addition of necessary external data, applications, tools, or features
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KPIs
Monitor store key performance indicators (KPIs) in real-time
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Forecasting
Generate forecasts using historical data and market trends
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Reports and Dashboards
Creates reports and dashboards to analyze retail KPIs and metrics
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Predictive analytics
Uses artificial intelligence (AI) to build forecasting models based on existing data sets
Collaboration (5)
Integrations
Allows users to integrate their demand planning software with ERP and SCM software
Multiple users
Allows multiple users to simultaneously input thier data online, offline or remotely
Forecast collaboration
Allows multiple stakeholders into planning data for increased visibility
Inventory collaboration
Allows users to have multi-tier visibility into current stock and purchase orders
ERP integration
Integrate with existing ERP systems
Planning (9)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Capacity Planning
Allows users to ensure production capacity meets demand
Assortment Planning
Allows users to conduct demand planning for seasonal and intermittent demand
Business functions
Allows users to tailor demand planning by business function including sales and marketing
Goal planning
Allows users to customize demand planning that take all data on particular goals into consideration.
Comprehensive Planning
The system automatically accounts for data related to consumer demand and any planned network changes.
Workflow
Allows users to automate routine steps for demand planning or data preparation
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
Visibility (7)
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Compliance
Ability to track components across the supply chain to identify the causes of non-compliance.
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Search
Provide a search engine to find items and where they are in the supply chain.
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Temperature Alerts
Ability to identify and document exceptions for perishable goods and temperature-controlled environments.
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Shipment Tracking
Ability to track inbound products to determine when they are shipped, in transit, or delivered.
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Order-Level Visibility
Ability to track and search for the location of shipments by PO or SKU
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ETA
Ability to use historical tracking data and machine learning in order to accurately predict ETAs
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Geofencing
Ability to establish geofences to determine precise and accurate arrivals
Workflow Automation (4)
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Rating
Access up to date rates from carriers, including spot market
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Dispatch and Tender
Ability to request a bid from multiple carriers and directly book shipments
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Invoice Management
Ability to manage and automate invoices
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Digital Document Reconciliation
Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates
Network Management (2)
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Geographic Optionality
Ability to access full coverage of required geographies
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Automated Onboarding
Ability to efficiently onboard new carriers during network implementation
Platform (3)
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Data quality
Ability to access data enrichment, sources, & normalization to serve up actionable and clean data
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Languages
Provide support for multiple languages
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Configurable Notifications
Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues.
Data Management (14)
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Data Types
Gather multiple types of data from various sources
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Consolidation
Consolidates data from multiple sources
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Cleansing
Detect innacurate, incomplete, or duplicate commerce data
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Validation
Ensure that the data complies with internal quality standards
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Correction
Allow users to update the data to nesure its accuracy and validity
Market Data Analysis
Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies
Data Aggregation
Collect, process and structure data from multiple sources for further analysis
Real-Time Data
Receive data and information in real time
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
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Consolidation
Consolidates data from multiple sources
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Data types
Gather multiple types of data from various sources
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Correction
Allow users to update the data to ensure its accuracy and validity
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Cleansing
Detect innacurate, incomplete, or duplicate data
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Validation
Ensure that the data complies with internal quality standards
Mobile (1)
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Mobile dashboard
Offer mobile dashboards to view retail KPI in real-time
Integration (3)
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Marketplace
Allows integration with marketplace such as Amazon, eBay, Walmart, etc
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Retail POS
Easily integrate with POS software to monitor sales and customer data
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Other software
Allows integration with marketplace such as Amazon, eBay, Walmart, etc
Platform Additional Functionality (2)
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Cloud
Provides a cloud based version of the platform
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On-Premise
Provides an on-premise version of the platform
Assortment Planning and Optimization (4)
Line Planning
Able to create and modify line plan for new and exisitng products
Location clustering
Ensure the right product is at the right location at the right time, on the right shelf
Product clustering
Determine the appropriate assortment within store clusters across product categories and attributes
Visual assortment
Able to create visual assortment plans based on product images or CAD drawings
Generative AI (1)
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AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Retail Analytics (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Retail Intelligence (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Shelf Planning
Process of arrangement and optimization of product placement on retail shelves using data-driven insights
Additional Functionality (70)
Sales Activity Management
Define, track, and/or automate sales activities and sales processes
Business Intelligence
Technological processes and strategies used for collecting, managing, and analyzing organizational data
Heatmaps
A visual display that uses a color spectrum to show how visitors interact with areas of a web page
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Price Optimization
Track factors that affect pricing and adjust prices accordingly to increase sales
Dynamic Pricing
Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
Supplier Management
Manage all supplier data and operations
Predictive Analytics
Predict future data based on historical data sets
Customer Data Management
Searchable repository of information about clients
Retail Analytics
Analysis of retail data to provide actionable insights for optimizing store performance and brand presence
Competitive Benchmarking
Compare brand frequency and position versus competitors in AI content.
Conversion Rate Optimization
Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Personalization and Recommendation
Generative AI models can create personalized recommendations for users based on their preferences and behavior.
Sales Analytics
Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)
Supply Chain Management
Manage the planning and execution of supply chain activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customer Touchpoints
Identify specific interactions between customers and brands
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Integration Management
Identify which applications need to exchange data and enable these data connections
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
Customizable Reports
Alter the layout and content of reports
Distributor Management
Managing salespeople/distributors who sell products for direct sales companies
Space Management
Manage occupancy and space utilization in facilities and buildings
Data Visualization
Graphical representation of data
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Merchandising
The activity of promoting the sale of goods at retail
For eCommerce
Intended to be used by online stores
Retail Management
Manage sales in retail stores
For Retail
For Retail Stores
Retail auditing
Evaluation of retail operations to ensure outlets follow operational, merchandising, and compliance standards.
Brand Management
The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
Data Classification
Grouping log entries based on similar attributes.
Sales Automation
Automate processes to manage leads, contacts, opportunities and sales activities
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Real-time Alerts
Receive notification of issues as soon as they occur
Data Governance
Collection of processes, policies, and standards to manage the storage & usability of enterprise data
Behavior Analytics
Track and analyze user behavior within a system or network
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Purchase Order Management
Create, send, and track purchase orders and their statuses
Customizable Reports
Alter the layout and content of reports
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Inventory Management
Track and manage inventory levels to maintain proper supply
Demand Forecasting
Forecast customer demand using historical insights and simulations
Real-Time Analytics
Analyze and gain insights into data in real-time
Data Import/Export
Import and export data to and from software applications
Stock Management
Manage the buying, selling, and holding of stocks
Planning Tools
Supply Chain Management
Manage the planning and execution of supply chain activities
Real-Time Data
Receive data and information in real time
Distribution Management
Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
"What If" Scenarios
Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Data Visualization
Graphical representation of data
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Multi-Location
Manage and support multiple locations
Warehouse Management
Manage and track operations and inventory within warehouses
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Inventory Replenishment
Track stock count levels to manage product reordering
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