--- title: Crisp Data Platform Reviews meta_title: 'Crisp Data Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 153 reviews by the users' company size, role or industry to find out how Crisp Data Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 153 scale: '5' date_modified: '2026-08-10' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # Crisp Data Platform Reviews **Vendor:** Crisp **Category:** [Retail Intelligence Software](https://www.g2.com/categories/retail-intelligence) **Average Rating:** 4.4/5.0 **Total Reviews:** 153 ## About Crisp Data Platform Crisp is a vertical AI platform for retail that connects CPG brands, retailers, and distributors through a unified data foundation. The platform ingests, normalizes, and enriches data from over 200 retailer and distributor sources – including point-of-sale, inventory, shipments, and promotions – and delivers it as clean, analysis-ready intelligence at the DC, SKU, and store level. More than 7,000 customers, including 90 of the top 100 CPG companies, use Crisp to turn daily retail data into decisions across sales, supply chain, and category management. Crisp is purpose-built for retail. Its semantic layer applies retail-specific data modeling so that product hierarchies, promotional calendars, and distributor networks are understood natively, so teams teams can work with data that already speaks their operational language and the retail and ecommerce sector. Core capabilities include: Retail Analytics – Interactive dashboards with DC-, SKU-, and store-level views for sales, supply chain, and category management teams. Pre-built reporting covers voids, velocity, distribution, inventory risk, and promotional performance. AI Agents for Retail – Specialized AI agents that answer business questions using real-time retail data. Every recommendation is 100% traceable to its source, with logic chains that show the data, methodology, and reasoning behind each answer. Reports are presentation-ready in minutes. AI Master Data – Automated product classification and attribution that aligns retail and syndicated datasets to internal reporting standards. AI-suggested enrichments are human-approved before application. Forecasting and Order Automation – Demand-sensing models that predict demand and generate optimized orders for every SKU and store, reducing waste and keeping shelves stocked. Space Planning – End-to-end category management support, from automated planogram generation to optimized floor plans, powered by clean POS and inventory data. Data Integrations and Destinations – Secure daily connections to 200+ retailers and distributors, with outbound delivery to Snowflake, Databricks, Google Cloud, Power BI, Excel, and other platforms teams already use. Crisp serves CPG brands of all sizes – from emerging natural brands selling through KeHE and UNFI to enterprise organizations managing thousands of SKUs across global retail networks. Sales teams, supply chain managers, category managers, and brokers use the platform daily to track performance, identify distribution gaps, reduce out-of-stocks, and plan promotions. Crisp is SOC 2 compliant and ISO 27001 and ISO 27017 certified. ## Crisp Data Platform Pros & Cons **What users like:** - Users value the **ease of use** of Crisp Data Platform, enjoying seamless data analysis and intuitive setup. (36 reviews) - Users commend the **excellent customer support** from Crisp Data Platform, enhancing their overall experience and ease of use. (15 reviews) - Users value the **data accuracy** of Crisp Data Platform, ensuring error-free order input and efficient data management. (13 reviews) - Users value the **comprehensive data capabilities** of Crisp Data Platform, enhancing analysis and insights across familiar tools. (12 reviews) - Users value the **robust data management options** of Crisp Data Platform, enhancing analysis and workflow efficiency. (11 reviews) - Efficiency (9 reviews) - Navigation Ease (9 reviews) - Platform Integration (9 reviews) - Reporting (9 reviews) - User Interface (9 reviews) **What users dislike:** - Users find the **time-consuming processes** of the Crisp Data Platform frustrating, impacting workflow efficiency and productivity. (8 reviews) - Users feel that **improvement is needed** for client management and alert mechanisms on the Crisp Data Platform. (7 reviews) - Users express frustration with **time delays** in data processing, often causing procedural inefficiencies and disruptions. (7 reviews) - Users find the **limited customization** of Crisp Data Platform restrictive, hindering their ability to manage data effectively. (6 reviews) - Users experience **slow performance** and reliability issues with Crisp Data Platform, causing frustration during order processing. (6 reviews) - Complexity (5 reviews) - Users face **data management issues** like incorrect mappings, missing data, and slow site performance, causing frustration. (5 reviews) - Users find the **limited flexibility** in Crisp Data Platform restricts their ability to customize data analysis effectively. (5 reviews) - Not User-Friendly (5 reviews) - Users experience **slow loading** issues that hinder report generation and affect overall user experience with Crisp Data Platform. (5 reviews) ## Crisp Data Platform Reviews ### 1. Still the best and absolute must have tool for managing item distribution **Rating:** 5.0/5.0 stars **Reviewed by:** Joe S. | Senior Sales Manager, WEST, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Crisp Data Platform?** Big advances have been made to see inventory levels in real time. Navigating between distributors and segmenting to specific warehouses or by product can be evaluated quickly. The aging inventory addition is another favorite in order to avoid any surprise chargebacks on spoils. **What do you dislike about Crisp Data Platform?** For national retailers they segment out by regions, it would be more ideal to select a national banner first to populate all regions. It takes some time to have to select every division of a retailer from the drop down. I'd also like to see a fix when exporting CSV file that all of the titles are completed. The "Description" column does not have a header and I have to type that in every time I download a CSV to create a pivot table. **What problems is Crisp Data Platform solving and how is that benefiting you?** Crisp provides visibility into how regions compare against others. From sales, distro and velocity I can easily see how my products are performing. I enjoy the YOY feature as it is a quick snap shot to growth or decline. Exporting the data is easy to do and share with partners. ### 2. Effortless Data Analysis with Crisp **Rating:** 4.5/5.0 stars **Reviewed by:** Ben M. | Category Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Crisp Data Platform?** I ultimately use the Crisp Data Platform because it makes my job easier. I love the charts and visuals it provides, which are great for making reports and presentations. The fact that my data is already integrated into the platform without any security risks is fantastic. I personally appreciate the different interactive charts for showing performance metrics. The ability to build dashboards, graphs, and tables, which can be easily integrated into PowerPoint slides, is awesome and makes for a great story. I enjoy the scheduling feature as it saves me over an hour each week on my reporting, allowing reports to be sent to my inbox before work starts. I find the initial setup super easy because the platform is very user-friendly. I pair Crisp with SOLYS to build reports, and having Crisp assist with the write-up and email summary is a real time-saver. **What do you dislike about Crisp Data Platform?** Planogram data would be great to have. As a category manager, I do a ton of work with planograms, so it would be super helpful to have this information on the platform. I think it could do a better job of referencing external things outside of the Target platform. I know it can search things on Google, but don't feel like those things are always the most accurate information as I have encountered some things that haven't been true. You have to train the agent. It won't understand nuances within the business. For example, Frozen Pizza is very regional and so it may recommend expanding a brand that does super well in a certain region but isn't relevant outside of that region. **What problems is Crisp Data Platform solving and how is that benefiting you?** I use Crisp Data Platform to analyze data, build reports, and create visuals. It saves me over an hour weekly on reporting and provides detailed analysis and charts. Its scheduling feature delivers reports to my inbox, and the integrated data ensures security without masking. ### 3. User-Friendly Platform with Valuable Support but Needs Better SKU Descriptions **Rating:** 4.5/5.0 stars **Reviewed by:** Jake N. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Crisp Data Platform?** I really appreciate Michael Larson in IT for his help with the learning curve of getting to know the technology; his personality impressed me a lot. I use the scheduled report section the most because it allows me to save time by regenerating reports on a timed basis without needing to rebuild them every time. The initial setup of Crisp Data Platform was the most painless and easy process among all the retailers I've dealt with. Michael Larson gave us an introductory lesson and has been great at setting up additional training. On a scale from 1 to 10, I'd say I'm at a 9 in terms of likelihood to recommend Crisp Data Platform to a friend or colleague, as it is better than almost all other retailers for obtaining online sales data for gauging metrics. **What do you dislike about Crisp Data Platform?** Targets Item descriptions are awful. I have to do an overlay of UPC descriptions from Circana to obtain a useful SKU name for each product. It's awful on other retailers as well. **What problems is Crisp Data Platform solving and how is that benefiting you?** Crisp Data Platform helps me manage sales inquiries and assess product performance over time. Its scheduled report feature saves me time by avoiding repetitive report rebuilding. ### 4. Crisp is a streamlined, time saving platform for unified retail data and fast insights. **Rating:** 4.5/5.0 stars **Reviewed by:** Dan M. | Walmart And Sam's Club Category Insights Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Crisp Data Platform?** Crisp offers two robust options for pulling and analyzing data—one optimized for Excel and another designed for Power BI. Having both platforms available is valuable, as it allows teammates to work within the environment they are most comfortable with. Additionally, Crisp continues to expand its reporting capabilities and refine existing content, which enhances our speed to insight and strengthens our ability to analyze data efficiently. **What do you dislike about Crisp Data Platform?** The downside to Crisp is the overwhelming number of reports available. They can be hard to navigate for the occasional user. **What problems is Crisp Data Platform solving and how is that benefiting you?** Crisp has become an essential partner in helping us efficiently ingest data from multiple retail sources. The platform’s intuitive visuals make it easy to answer key business questions quickly, without having to dig through complex datasets. Beyond the interface, Crisp saves our team significant time by reducing the need for manual database management and eliminating the hassle of navigating multiple retailer systems that frequently change. Overall, it streamlines our workflow and helps us focus more on insights and action rather than data wrangling. ### 5. Seamless Integration for Effortless Power BI Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Crisp Data Platform?** The integration with other platforms through OData feeds / API make it easy for our company to use the data provided by Crisp and integrate it into our Power BI reports, automatically refreshing the latest data withouth any manual work. **What do you dislike about Crisp Data Platform?** Some of the tables have a lot of conversions unit of measures that don't seem to add up. A centralized conversion master table is needed **What problems is Crisp Data Platform solving and how is that benefiting you?** Insights into our customers inventory, orders, demand, forecast help us better understand and predict our customer's needs, overall improving our supply chain efficiency ### 6. A user-friendly platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Crisp Data Platform?** The CRISP data platform provides a range of features that support smooth, effective, and efficient daily operations with true real-time capabilities. Consistent data accuracy, strong management practices, and cohesive teamwork are essential to maximizing its value. The CRISP team is highly responsive and supportive in addressing inquiries. Special recognition goes to Julie Spinelli for her exceptional leadership, expertise, and commitment, which have been instrumental in driving the platform’s success. I have had the privilege of working closely with her for more than ten years. **What do you dislike about Crisp Data Platform?** To date, I have not encountered any difficulties using this platform. **What problems is Crisp Data Platform solving and how is that benefiting you?** It supports our day-to-day operations effectively. ### 7. User-Friendly Platform with Frustrating Timeout Issue **Rating:** 5.0/5.0 stars **Reviewed by:** Angie B. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Crisp Data Platform?** Platform is very user friendly...easy to navigate and understand. The layout is clean and clearly defined. My integration specialist is super helpful and always responds quickly whenever I have questions or need assistance with errors. The customer support team has been amazing over the years and I'm extremely grateful for all of their help navigating the world of EDI! **What do you dislike about Crisp Data Platform?** If idle for too long and the system times out, it doesn't actually log you out so you can just log in again...instead, it keeps you in the platform but won't allow you to do anything. I find this a bit frustrating because then I have to log out a few times and refresh my browser or it stays frozen (even after logging out and back in again). **What problems is Crisp Data Platform solving and how is that benefiting you?** Real time order connections to our 3PL and syncing into our inventory management system to help streamline the high volume of customer orders. ### 8. Effortlessly Handles EDI, Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Marisa T. **Reviewed Date:** February 04, 2026 **What do you like best about Crisp Data Platform?** I like the efficiency and accuracy of Crisp Data Platform; it helps in having orders inputted with no manual errors. I appreciate the easy-to-use platform and the hands-on support from the Crisp team. The platform is a game changer for our business. **What do you dislike about Crisp Data Platform?** Printing reports should be made easier with just selected multiple reports at one time that need to be printed, instead of manually selecting and printing each report, one at a time. User should be able to go back and forth from one screen to the next, instead, I have to log out and log back in. The setup was a little difficult because we integrated many different platforms at one time. **What problems is Crisp Data Platform solving and how is that benefiting you?** Crisp Data Platform solves manual order entry problems, ensures accurate order and tax calculations, boosts efficiency, and reduces staffing needs for our EDI operations. ### 9. Always Find What I Need, Backed by Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Crisp Data Platform?** I am always able to find the information that I need, and the support team is fantastic! **What do you dislike about Crisp Data Platform?** Sometimes it can be clunky, but that is probably the case with all platforms. **What problems is Crisp Data Platform solving and how is that benefiting you?** Data synthesis and story telling! It pulls together everything I need at the beginning of my week for me! ### 10. A true 10/10 CPG platform **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas S. | Regional Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Crisp Data Platform?** I just started taking over a UNFI account and I like that there is a unfi specific crisp platform. As for my other accounts the platform is very user friendly. I can spend 20 minutes digging through the data and I will have all of the information I need. **What do you dislike about Crisp Data Platform?** The interface can be a bit slow at times, but that's it. Crisp is pretty user friendly, so I can hop in an get all of the data I need. **What problems is Crisp Data Platform solving and how is that benefiting you?** Tracking various shipping points and having all of that data in a centrlized spot. ### 11. Easy Order Access and Weekly Reporting Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Crisp Data Platform?** Easy to access orders and run reports to review weekly data . **What do you dislike about Crisp Data Platform?** I cannot modify my reports to be specific to the data that I may want to retrieve or change headings on the tabs to include other fields that are not visible without clicking into the order. **What problems is Crisp Data Platform solving and how is that benefiting you?** Organizing my reports into a database that I can retrieve from on demand. Saves me both time and the effort of printing and filing hard copies of downloading them into an external file sharing resource. ### 12. understand data more easily **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Crisp Data Platform?** The platform continues to make it easy to ingest data and turn it into clear, useful visuals. I also like how quickly I can explore the data and understand key trends **What do you dislike about Crisp Data Platform?** ome integrations could still be easier to configure and maintain. A more consistent setup experience across different data sources would make the platform even better **What problems is Crisp Data Platform solving and how is that benefiting you?** mostly comes down to sales and marketing helping that cycle be smoother ### 13. Streamlined Order Process, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Kyra B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Crisp Data Platform?** I appreciate how user-friendly the Crisp Data Platform is, particularly when it comes to submitting invoices. It streamlines the order intake and invoicing process, which is really helpful. It's also easily editable, which is great for situations when there's an item out of stock. The initial setup was very easy, thanks to the excellent support from customer service, who handled everything. **What do you dislike about Crisp Data Platform?** Nothing to dislike **What problems is Crisp Data Platform solving and how is that benefiting you?** I find Crisp Data Platform streamlines the order intake and invoicing process. ### 14. All My Data in One Place for Easy Access **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen C. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Crisp Data Platform?** Having all my data in one place to easily pull. **What do you dislike about Crisp Data Platform?** The reports are not always instinctual to utilize. **What problems is Crisp Data Platform solving and how is that benefiting you?** It allows me to pull all my reporting in one place vs. having to log into multiple platforms. ### 15. Quickly integrate retail Sales & Inventory Data into your data workstreams **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle C. | Director - FP&A and Business Intelligence, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Crisp Data Platform?** Crisp continues to build upon their core business, creating new retail connectors and branching out into EDI connections. Additionally, they are investing in creating strong, out of the box, dashboards for their clients to get more value out of the data. With all of this normalized data, Crisp understands that AI will be a strong component of their product offering in the future and has published open source AI notebooks for clients to leverage as a starting point for our internal AI initiatives. **What do you dislike about Crisp Data Platform?** Further normalization across different datasets. While the underlying data across data sources may be different, it would be nice to see frameworks of normalization across different datasets above what exists today. Today, there are aggregated sales and inventory tables across multiple retailers, but for a channel such as Amazon, is there a way to combine multiple Amazon accounts together? Vendor Central and seller central combined? Amazon sales and inventory in addition to Amazon Ad data? Pushing into further use cases here would be helpful. **What problems is Crisp Data Platform solving and how is that benefiting you?** Automating the ingestion of retail POS & Inventory data into our data lake. This allows us to make more real-time business decisions and improve our speed from data to analysis. Real time tracking of store & SKU level inventory allows us to focus on top store/SKU combinations ### 16. Unified Retail Data Platform with Room for Onboarding Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Koti P. **Reviewed Date:** December 16, 2025 **What do you like best about Crisp Data Platform?** I like the Crisp Data Platform's ability to deliver unified, real-time retail and supply chain data from a wide variety of sources, which enables faster decision-making. It consolidates retail data and supports advanced analytics and reporting, along with improved demand forecasting and fast feedback loops. This helps me take smarter and proactive decisions across platforms. **What do you dislike about Crisp Data Platform?** I believe streamlining the onboarding process can be improved. Initial onboarding from ADV is not simple. Having cross tenant access management for B2B collaboration would be great. **What problems is Crisp Data Platform solving and how is that benefiting you?** I use Crisp Data Platform to consolidate retail data, supporting advanced analytics and reporting. It solves data fragmentation and manual inefficiencies, improving demand forecasting. It delivers real-time data, enabling faster, smarter decisions and reducing supply chain delays. ### 17. Organized and Easy to Follow, but Too Many Steps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Crisp Data Platform?** Its an organized platform, easy to follow **What do you dislike about Crisp Data Platform?** There is alot of steps when sending back orders. When partial orders are shipped it does have the remainder stock for easy packing. **What problems is Crisp Data Platform solving and how is that benefiting you?** The EDI save us alot of manual work ### 18. Daiya & Crisp **Rating:** 4.5/5.0 stars **Reviewed by:** Debra M. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Crisp Data Platform?** The crisp platform has helped my company to grow distribution in targeted accounts by being able to identify the opportunities for regions, stores and skus. It is easy to set up and makes it easy to update if focuses change. the training I received and the follow up assisted int he quick learning of the system. The reports have become my Monday morning ritual. **What do you dislike about Crisp Data Platform?** I would like the ability to use the both the Supervalu along with the UNFI , piece as i have accounts pulling from both. **What problems is Crisp Data Platform solving and how is that benefiting you?** The ability to customize my filters to specific items, segments etc.. saves me time and is a cleaner report for easier visibility to the data and easy to share. ### 19. Imperative for Sales Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline B. | Sr. Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Crisp Data Platform?** The fluididty and seamlessness of the verall platform. **What do you dislike about Crisp Data Platform?** More frequent updates/data refreshes needed. **What problems is Crisp Data Platform solving and how is that benefiting you?** Crisp allows us to effectively monitor our distributor inventory. ### 20. Seamless EDI Integration and Outstanding Support with Crisp Data Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Crisp Data Platform?** What I like best about the Crisp Data Platform is how it streamlines our EDI integration and makes data management seamless. The platform is reliable, intuitive, and supported by a team that is always responsive. In particular, having a dedicated specialist like Colleen ensures that any questions or issues are handled quickly and efficiently, making our operations run smoothly. **What do you dislike about Crisp Data Platform?** The only downside we’ve experienced with the Crisp Data Platform is that initiating new projects can sometimes take up to two weeks, as their team is busy. That said, once a project is underway, the support and execution are excellent. **What problems is Crisp Data Platform solving and how is that benefiting you?** The Crisp Data Platform is solving the challenge of managing orders across multiple platforms by automating the entire order life cycle. Orders are received into our ERP, transmitted to our partner 3PL, and once fulfilled, the system automatically updates our ERP and shares fulfillment data with our customers. This automation saves us significant time, reduces errors, and ensures a seamless flow of information from order placement to fulfillment. ### 21. Great Platform, Even Better People Behind It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Crisp Data Platform?** Honestly, the best part of working with Crisp has been how easy and human the whole experience is. We actually speak to an account manager weekly who we love and who fully understands both EDI and our business — not just someone who runs a ticket on our query and can't explain the technical aspects to the software engineers on their team. That’s a huge difference compared to other EDI providers we’ve worked with in the past, where the account reps had zero technical knowledge and every small trading partner issue turned into a week-long back-and-forth. On top of that, the platform itself is clean, intuitive, and does exactly what we need - if it doesn't do what we need they will customize and improve their system and not charge through the roof. It feels like a genuine partnership and they are an extension of our team. **What do you dislike about Crisp Data Platform?** There’s not a lot to dislike, but if I had to pick something, it would be that the portal could continue to improve - something they are working on. **What problems is Crisp Data Platform solving and how is that benefiting you?** New Retailer set-up Crisp has made the process of setting up new trading partners so much smoother, specially with retailers that all seem to have their own quirks and data requirements. Previously, every new setup felt like starting from scratch, but with Crisp it’s largely automated and consistent. With over a dozen EDI connections this is key! 3pl Transition They’ve been a huge help during major operational transitions, like moving from one 3PL to another. Having Crisp manage the EDI side meant we didn’t lose visibility or disrupt order flow during the switch. They worked directly with our new 3PL and had us up and running at lightning speed - no downtime, no lost orders, and no revenue impact. ### 22. Effortless Data Integration, Perfect for Forecasting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Crisp Data Platform?** I love the data catalog feature in Crisp Data Platform which simplifies understanding of data availability and assists in smoothly integrating data into our warehouse. I appreciate the support from our account manager who helped familiarize us with potential challenges. This platform improves our forecasting capabilities, enabling us to maintain a healthy inventory. Understanding data elements without individual retailer’s tools is invaluable. The process of setting up was efficient and easy, with the benefit of easy comprehension of available data from retailers, which makes it impressive. **What do you dislike about Crisp Data Platform?** I would like the Crisp Data Platform to add calculations on top of the raw data they send us. Specifically, having change log information to show day-over-day changes would be helpful. **What problems is Crisp Data Platform solving and how is that benefiting you?** I use Crisp Data Platform to pull point of sale data into our data warehouse, simplifying our data integration and enhancing forecasting, which maintains a healthier inventory position. ### 23. Proactive, Helpful Team with Training When Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Crisp Data Platform?** From the administer point of view, the team is proactive, helpful and will give training as need **What do you dislike about Crisp Data Platform?** Sometimes the data feels like it needs to be verified, but that is probably an internal issue from the user side **What problems is Crisp Data Platform solving and how is that benefiting you?** The AI tool seems to be a huge hit in the office ### 24. Excellent EDI Provider **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Crisp Data Platform?** This is a service we use daily, with very minimal issues. The EDI team has bent over backwards to help us when urgent needs come up. They give us the time and attention we need to resolve any issues that arise, unlike other EDI providers (like SPS). Everyone we've interacted with is professional and experienced, and overall great to work with. **What do you dislike about Crisp Data Platform?** Some things (new implementations) take longer to work through than expected, which has made some processes a bit manual - though the Crisp team has helped us by taking on a lot of that manual work. Their new portal, while more user friendly, is a bit buggier. **What problems is Crisp Data Platform solving and how is that benefiting you?** Most major retailers require an EDI provider to receive POs. Crisp is by far the best one I've ever worked with. ### 25. Easy to use and personalize platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Pamela H. | Replenishment Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Crisp Data Platform?** Crisp is our only access to Walmart's API feed, which contains more datasets than their BI link or report builder. Anything that is added to the API feed needs to be available. I like that it's easy to personalize and bookmark my preferences. I use multiple pages weekly. **What do you dislike about Crisp Data Platform?** I would like the ability to have a week to date number - comparing where we are in the week vs where we were LY at the same point in the week. Now it's LY whole week vs TY WTD. Platform as a whole is good. **What problems is Crisp Data Platform solving and how is that benefiting you?** OOS Root Cause is my go-to. It's only available on the API feed from Walmart or their internal app which is super slow. ### 26. Excellent Support and Integration, But EDI Processing Can Be Slow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Crisp Data Platform?** The customer support stands out, especially in how quickly they address troubleshooting issues and facilitate integration with new partners whenever necessary. **What do you dislike about Crisp Data Platform?** The processing time for some EDI messages is a bit delayed. Their servers usually required several minutes to process any EDI message. **What problems is Crisp Data Platform solving and how is that benefiting you?** The platform facilitated communication between retailers and our clients, specially when our clients lacked any EDI or ERP system. ### 27. Excellent Integration and Support, No Issues So Far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Crisp Data Platform?** Integration and implementation team was very helpful **What do you dislike about Crisp Data Platform?** So far it is a good experience and we did not face any issue that remained unresolved. **What problems is Crisp Data Platform solving and how is that benefiting you?** The purpose of EDI integration was to enable seamless exchange of data. It has tremendously enhanced data integrity, reliability of analytics, cost savings, efficiency gains. ### 28. Consolidated Data w/ consistency in visualization makes it easy for our team to digest **Rating:** 5.0/5.0 stars **Reviewed by:** Gwen R. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Crisp Data Platform?** We love that we don't have to re-frame our minds when we get in because you can go connector to connector and see things visualized similarly. We used to have to completely re-frame jumping from the kehe portal to the unfi portal to the wegmans portal to the whole foods portal. Love the consistency. **What do you dislike about Crisp Data Platform?** This isn't Crisp's problem but what the heck UNFI, the "confidential" retailers make it really hard to truly get in here and digest the information. Sometimes the landing page is hard to navigate and I can't immediately see all my dashboards and I have a hard time finding them. **What problems is Crisp Data Platform solving and how is that benefiting you?** Being able to quickly and easily make sense of all the data we have access to, and for multiple people on my team to be able to quickly get in and get questions answered about their books of business. ### 29. Best in Class! **Rating:** 4.5/5.0 stars **Reviewed by:** Chris W. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Crisp Data Platform?** I love how easy it is to log into Crisp and pull data. It would take me multiple reports and multiple data sites to pull the data I can easily access in Crisp to help make business decisions and answer company questions. **What do you dislike about Crisp Data Platform?** Honestly, nothing. I would like the company to incorporate more feedback on reporting to make their tools even more useful but overall I have been extremely pleased. **What problems is Crisp Data Platform solving and how is that benefiting you?** Crisp is amazing at analysis for customers and managing inventories. It alerts me to potential distribution voids and makes my life way more simple when it comes to data analysis. In addition, a great way to see quick data points for quick answsers to questions ### 30. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Crisp Data Platform?** Anytime I have a question I receive a response in a very timely manner. The site is easy to navigate and gets me the info I need fast. **What do you dislike about Crisp Data Platform?** I don't really have a dislike, but biggest pain point is when we are waiting for data to upload. **What problems is Crisp Data Platform solving and how is that benefiting you?** Time ### 31. Crisp has been super helpful in organizing and displaying our data. **Rating:** 5.0/5.0 stars **Reviewed by:** Steven I. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2023 **What do you like best about Crisp Data Platform?** I really like how easy it is to use, I'm able to see quickly reports that affect our business. Each uniform report is clear and easy to understand. For Nounos Creamery our crisp is a daily used tool. **What do you dislike about Crisp Data Platform?** I wish crisp could partner with Spins and Nelsons, having data from those providers is unavoidable and to have one place where we can see everything is so important. **What problems is Crisp Data Platform solving and how is that benefiting you?** Crisp has provent to highlight KPI in a unifrom way that we can easly understand. We can create reports quickly and see what is happening out in the market quickly. ### 32. AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Customer Sales Leader, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Crisp Data Platform?** Detailed data for entire retailer as a whole or an individual store! **What do you dislike about Crisp Data Platform?** The ability not to pick several retailer locations at the same time, each one must be done separately. **What problems is Crisp Data Platform solving and how is that benefiting you?** Seeing where the "white spaces" are with a retailer or region. ### 33. A great Platform for Data Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan J. D. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Crisp Data Platform?** the standard look and feel for all sources of data **What do you dislike about Crisp Data Platform?** nothing i think it is easy to use and navigate **What problems is Crisp Data Platform solving and how is that benefiting you?** being able to track distrbution, sales, inventory, and opportunities in an easy to view format ### 34. I truly enjoyed working with the Crisp service team and the portal is so insightful! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis N. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Crisp Data Platform?** It was easy to navigate and provided much needed insights **What do you dislike about Crisp Data Platform?** No complaints on our behalf! We enjoy every aspect. **What problems is Crisp Data Platform solving and how is that benefiting you?** It provided insights to areas where we were previously operating blindly ### 35. My experience with Crisp has been very helpful and enables important decision making. **Rating:** 4.5/5.0 stars **Reviewed by:** Jim B. | VP Retail Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Crisp Data Platform?** Our connector access with one of our largest retailers has been invaluable to understanding promotional impact, as well as tracking new distribution build by store. **What do you dislike about Crisp Data Platform?** The alignment with UNFI has not been seamless. **What problems is Crisp Data Platform solving and how is that benefiting you?** Inventory mangement as well as post promotional analysis. Allows us to track new item distribution build and volume. Helps us make more informed decision about promo spending. ### 36. Crisp has been helpful in automating our data sources **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Crisp Data Platform?** The integrated analytics dashboards on the site have made it easy for Account executives to get the data they need in a timely manner. **What do you dislike about Crisp Data Platform?** There can be bugs every once and awhile where data doesn't load properly and it take a day or two for the team to correct. It's usually only for one of the reports on their analytics platform, and they have others where you can get the data that you need. Customer support has been great on this front too. **What problems is Crisp Data Platform solving and how is that benefiting you?** Crisp is saving us time from having to pull data manually. Gives us more time to actually do analysis instead of prepare reports. ### 37. Safe Catch Western Sales Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Scarlet S. | Sales and Merchandising Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Crisp Data Platform?** I like how easy it is to sort by a variety of variables. It’s easy to understand and pretty user friendly. I use Crisp on a weekly basis to pull reports and analyze sales data. **What do you dislike about Crisp Data Platform?** I don’t think Crisp has this feature yet, but it would be wonderful to pull a distribution grid of all our products and what warehouse(s) that it’s located in. I have to select and filter out each item at a time so that I am able to view what warehouse it is carried in. We have over 20 skus which makes this a bit time consuming filtering out each item. **What problems is Crisp Data Platform solving and how is that benefiting you?** It's solving the question of UPSPW and the increase (or decrease) in sales each of our products has within retail markets. Also instead of having to create a graph or chart within excel based on sales data, I can easily download one from Crisp which is convenient. ### 38. Precise, detailed easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ilaria B. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Crisp Data Platform?** The fact that is a user friendly platform that contains all those data and info i cannot get in any other way **What do you dislike about Crisp Data Platform?** When i download the reports they are not easy to work on excel (cells are formatted and i always have to retype them) **What problems is Crisp Data Platform solving and how is that benefiting you?** Is basically giving me in a very simple way all those distributor data that usually i cannot get access to ### 39. Massive timesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Crisp Data Platform?** I've been using Crisp for years and it has been a huge timesaver for our company. Having access to everyone in one place and with a similar structure makes reviewing distributor data so much easier. Additionally, I've seen Crisp listen to feedback and rollout wonderful updates. Everyone at Crisp is super helpful without being pushy. **What do you dislike about Crisp Data Platform?** I don't love that we have to log in via UNFI to access UNFI data now. However I'm not sure if that's a UNFI or Crisp issue. **What problems is Crisp Data Platform solving and how is that benefiting you?** Inventory management, voids, velocity, promotional performance, forecasting ### 40. Easy to navigate distributor data **Rating:** 5.0/5.0 stars **Reviewed by:** Adam L. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Crisp Data Platform?** Ability for quick access to distributor and cusomer reports all in one platform. Implementation was super easy to link multiple data sources. We have had very quick customer support for any open issues. **What do you dislike about Crisp Data Platform?** Inventory reports for distributors sometimes lag a day or two **What problems is Crisp Data Platform solving and how is that benefiting you?** Quick access to inventory reports for distributors and real time data on retailer purchases. This allows our sales team to react quickly if retailes have not pulled the proper quantities of seasonal items, shippers or committed quantities for select promotions. Housing all of our distriubtor data in one portal that is easy to navigate ensures that everyone will use the data efficiently and correctly. ### 41. Great Tool for Consolidating Data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Crisp Data Platform?** It's very user friendly and easy to use. Our team was set up quite quickly and seamlessly. Every training has been helpful and clear. **What do you dislike about Crisp Data Platform?** I would love to get more data summaries directly to my inbox recapping key insights **What problems is Crisp Data Platform solving and how is that benefiting you?** pulling data from our retailer portals in an easy to read format - like the customizable repoting features ### 42. Novamex **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos V. | Trade Promotions Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Crisp Data Platform?** I really like how smooth the dashboards run and how I can identify certain promos that work more than others. It is very manageable to filter and refresh easily at a moment's notice. It's easy to read and filter out. **What do you dislike about Crisp Data Platform?** I think I dislike having to scroll through so much sometimes to get to what I need. I wish the date parameters were easier to work with. **What problems is Crisp Data Platform solving and how is that benefiting you?** We are launching a new SKU and we use Crisp to track this launch. It gives us insights on how our launch is going, where we can do better and where we are doing well. ### 43. Crisp offers the ability to swiftly review distributors and customer data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Crisp Data Platform?** Store level data and distributor inventory levels **What do you dislike about Crisp Data Platform?** Depending on certain customers, not all data is in real time **What problems is Crisp Data Platform solving and how is that benefiting you?** The period start and end date drop down tabs can be a bit confusing within the Sales data platform. Many times you need to adjust the only show full periods to capture the full date range. ### 44. Very impressed with the Crisp Data Connector **Rating:** 5.0/5.0 stars **Reviewed by:** Luke H. | Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Crisp Data Platform?** The number of intregretions that Crisp supports. We are able to get data out from almost all our retailers giving us great coverage. It is also very easy to use and setup. **What do you dislike about Crisp Data Platform?** While there is not much to dislike, it would be nice to have some more flexibility around the data we can pull - this may be more of a limitaion on the retailer's side though. **What problems is Crisp Data Platform solving and how is that benefiting you?** It allows us to collate all our retailer POS data into a single location. This enables us to visualise and serve up BI on the data to the wider business. ### 45. Intuitive, nimble, and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Carly D. | Retail Sales Manager - West, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Crisp Data Platform?** Having everything in one place, displayed with clean visuals, is an invaluable tool to not only save us time in compiling data, but in creating compelling data stories for our retailer partners. **What do you dislike about Crisp Data Platform?** There are a few missing pieces in the platform, namely the ability to easily track retailer voids, identify newly opened accounts, or pinpoint ACV gaps. These are small things, though. **What problems is Crisp Data Platform solving and how is that benefiting you?** Compiling distributor data into one easy-to-use platform saves time for our team and makes it super simple to tell compelling data stories - boosting sales and ACV for our brand. ### 46. Easy to use and great value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Crisp Data Platform?** I really enjoy using Crisp, if I moved to a brand that didn't use Crisp it would be one of the first things I would look at adding to the team. It doesn't require anything from your team to really get going or regularly maintain and it is a great way to see your business and customers. I like the new integration with UNFI insights as well. Very easy to use and the team is helpful. **What do you dislike about Crisp Data Platform?** I wish all the features that came with UNFI insights also translated to KeHE. Exporting could be better and I also think it takes a long time to run some reports and reprompt. Overall not a lot of complaints. **What problems is Crisp Data Platform solving and how is that benefiting you?** Seeing the "weeds" of the business and individual accounts. ### 47. Helpful but there's a Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Crisp Data Platform?** Being able to get access to data that you wouldn't otherwise have elsewhere is invaluable. **What do you dislike about Crisp Data Platform?** It's not very user friendly to find everything you are looking for. **What problems is Crisp Data Platform solving and how is that benefiting you?** It is helping us to better forecast and predict our demand ### 48. Easy data gathering and visualization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Crisp Data Platform?** Having all of my retailer data in one easy to use platform was a huge time saver. It was easy to set up and maintain, and had a lot of funcitonality. **What do you dislike about Crisp Data Platform?** Data could be slow to load, and could be wonky when it came to drilling down on certain aspects (eg, sku) **What problems is Crisp Data Platform solving and how is that benefiting you?** Having realtime access to our POS data. Let's us know how products are performing in market, especially during launch or promo periods. ### 49. Lots of great data to see in various ways. **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie S. | Retail Business Manager - Broker, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Crisp Data Platform?** Being able to see what has shipped to what retailers. $ sales and having all data right there at your fingertips. **What do you dislike about Crisp Data Platform?** It could be easier to get void data than what is used currently. Would be great to be able to select multiple dropdowns vs 1 at a time. Would also like to see when the void data is pulled that the name of the product is connected with each line item. **What problems is Crisp Data Platform solving and how is that benefiting you?** Determining # of voids filled at retailers. ### 50. Good platform to track performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Crisp Data Platform?** The capability to filter, and slice data **What do you dislike about Crisp Data Platform?** not as many instructions to use, this will help to understand all the capabilities **What problems is Crisp Data Platform solving and how is that benefiting you?** Compiling customer sales - [View Crisp Data Platform pricing details and edition comparison](https://www.g2.com/products/crisp-data-platform/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A59%3A42+-0500&secure%5Bsession_id%5D=0a823a77-2eef-4be6-9ae9-ce5ae4b03c46&secure%5Btoken%5D=d1b53a94c88fb0edcbd878c7e775b56c3eb2724262b55a6ff9797bff7b12de70&format=llm_user) ## Crisp Data Platform Integrations - [Blue Link ERP](https://www.g2.com/products/blue-link-erp/reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [Google Cloud APIs](https://www.g2.com/products/google-cloud-apis/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Fabric](https://www.g2.com/products/microsoft-fabric/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Paragon ERP](https://www.g2.com/products/paragon-erp/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) ## Crisp Data Platform Features **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Functionality** - Data Exchange - Data Mapping - Real-Time Data **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction - Market Data Analysis - Data Aggregation - Real-Time Data - Data Verification **Data Management** - Consolidation - Data types - Correction - Cleansing - Validation **Delivery** - Flows - Alerts - Inventory - Modes **Management** - Workflow Management - Exception Handling - Real Time Reporting - Compliance Management - Exceptions Management - Email Management - User Management - Document Management - Communication Management - Application Management **Analytics** - Forecasting - KPIs - Dashboards - Integration - Demand Forecasting - Third-Party Integration **Analytics** - KPIs - Forecasting - Reports and Dashboards - Predictive analytics **Integrations** - Third Party Integration - BI Tools Integration - Accounting Integration - ERP integration **Mobile** - Mobile dashboard **Workflow Automation** - Rating - Dispatch and Tender - Invoice Management - Digital Document Reconciliation **Security** - Communication Protocols - EDI Standards **Platform Additional Functionality** - Cloud - On-Premise **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Shelf Planning **Additional Functionality** - Sales Activity Management - Business Intelligence - Heatmaps - Customer Experience Management - Price Optimization - Dynamic Pricing - Supplier Management - Predictive Analytics - Customer Data Management - Retail Analytics - Competitive Benchmarking - Conversion Rate Optimization - Reporting/Analytics - Trend Analysis - Performance Metrics - Personalization and Recommendation - Sales Analytics - Supply Chain Management - AI Copilot - Customer Touchpoints - eCommerce Management - Integration Management - Invoice Management - Retail Inventory Management - Customizable Reports - Distributor Management - Space Management - Data Visualization - Order Management - Merchandising - For eCommerce - Retail Management - For Retail - Retail auditing - Brand Management - Data Classification - Sales Automation - Collaboration Tools - Real-time Alerts - Data Governance - Behavior Analytics **Network Management** - Geographic Optionality - Automated Onboarding **Support** - EDI Testing **Integration ** - Marketplace - Retail POS - Other software **Additional Functionality** - Activity Dashboard - Real-Time Monitoring - Data Synchronization - Multiple Format Support - Database Support - Workflow Scheduler - AI Copilot - Generative AI - Automated Scheduling - Drag & Drop - SSL Security - Reporting/Analytics - Multiple Data Sources - Alerts/Notifications - Archiving & Retention - AS2 Capability - File Transfer - Order Entry - Data Transformation - Data Import/Export **Performance** - Financial Analytics - KPIs - Benchmarking **Generative AI** - AI Text Generation **Platform** - Data quality - Languages - Configurable Notifications **Agentic AI - Retail Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Crisp Data Platform Alternatives - 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