Top 10 ConsumerAffairs.com Alternatives & Competitors

Top 10 Alternatives to ConsumerAffairs.com Recently Reviewed By G2 Community

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Trustpilot
By Trustpilot
3.4/5
(243)
Product Description
Trustpilot is a customer review management tool that helps you connect and build trust with customers and potential customers. Automate your review collection process, gather feedback, improve organic search results, increase CTR and conversions on paid search with Google Seller Ratings, and amplify your online presence with Trustpilot.
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Reviewers say compared to ConsumerAffairs.com, Trustpilot is:
More expensive
Categories in common with ConsumerAffairs.com:
Online Reputation Management

Birdeye
By Birdeye
4.7/5
(3,887)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to ConsumerAffairs.com, Birdeye is:
More expensive
Better at meeting requirements
More usable
Categories in common with ConsumerAffairs.com:
Online Reputation Management

Podium
By Podium
4.6/5
(2,066)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to ConsumerAffairs.com, Podium is:
More expensive
More usable
Better at meeting requirements
Categories in common with ConsumerAffairs.com:
Online Reputation Management
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Yext
By Yext
4.4/5
(991)
Product Description
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
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Reviewers say compared to ConsumerAffairs.com, Yext is:
More expensive
Categories in common with ConsumerAffairs.com:
Online Reputation Management

Reviews.io
By clearer.io
4.8/5
(621)
Product Description
Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients.
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Reviewers say compared to ConsumerAffairs.com, Reviews.io is:
More expensive
Better at support
Better at meeting requirements
Categories in common with ConsumerAffairs.com:
Online Reputation Management

Chatmeter
By Alchemer
4.5/5
(354)
Product Description
Local listing, review, and social media management for the multi-location brand and agency.
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Reviewers say compared to ConsumerAffairs.com, Chatmeter is:
More expensive
Categories in common with ConsumerAffairs.com:
Online Reputation Management

G2 Profile and Reviews
By G2
4.7/5
(4,179)
Product Description
G2 helps businesses discover, review, buy, and manage the software needed to reach their potential
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Reviewers say compared to ConsumerAffairs.com, G2 Profile and Reviews is:
Better at meeting requirements
More usable
Categories in common with ConsumerAffairs.com:
Online Reputation Management

SOCi
By SOCi
4.5/5
(3,733)
Product Description
AI-powered marketing solutions for multi-location businesses.
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Reviewers say compared to ConsumerAffairs.com, SOCi is:
More expensive
Categories in common with ConsumerAffairs.com:
Online Reputation Management

SurveySparrow
By SurveySparrow Inc.
4.4/5
(2,037)
Product Description
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
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Reviewers say compared to ConsumerAffairs.com, SurveySparrow is:
More expensive
Categories in common with ConsumerAffairs.com:
Online Reputation Management

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