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Computer Reviews & Product Details

Pricing

Pricing provided by Computer.

Starter

$19.99
1 User Per Month

Computer Media

Computer Demo - In-App PLuG Widget Live Chat w/ integrated GPT
Automated responses in the PLuG widget are augmented with AI using a combination of engineered prompts and answers as well as state-of-the-art GPT models. Your user will receive a fast, zero-touch response that is personal and customer-centric.
Computer Demo - Customer Record (w/ Linked Users, CONV, TKT, Metrics)
Keep track of all your Customers as well as Conversations, Tickets, Usage Behavior, Opportunities, and internal discussions about them - all in one place!
Computer Demo - Convergence of Customer Conversation (CONV) > Ticket (TKT) > Issue (ISS)
Tie customer, product, + engineering records into one. A Customer Conversation leads to a Ticket which leads to an Engineering work item. Cross-Functional automations snap-in in your workspace and issue updates from product teams reach customer tickets.
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Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Computer Reviews (161)

Reviews

Computer Reviews (161)

4.4
161 reviews

Pros & Cons

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Anand K.
AK
Mid-Market (51-1000 emp.)
"Go to tool for customer behaviour understanding and pain points of customer"
What do you like best about Computer?

UserExperior gives better insight into customer behaviour. It provides detailed information about customer pain points. Review collected by and hosted on G2.com.

What do you dislike about Computer?

If the alerting system has been built, it would be beneficial for multiple clients Review collected by and hosted on G2.com.

Saili N.
SN
Senior Business Analyst
Enterprise (> 1000 emp.)
"Best app to track app analytics"
What do you like best about Computer?

The best part of the application is it takes the recording of User activity with the utmost privacy Review collected by and hosted on G2.com.

What do you dislike about Computer?

The UI can be improved, ex.more filters can be added Review collected by and hosted on G2.com.

SJ
Mid-Market (51-1000 emp.)
"DevOps Analyst"
What do you like best about Computer?

Data aggregation and AI infusion. New announcements solidify these capabilities Review collected by and hosted on G2.com.

What do you dislike about Computer?

Trying to do too many things for too many personas... Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Good features and works well on Native framework"
What do you like best about Computer?

The user actions are mentioned on the side of the video, and extensive links are provided to jump to specific sections of the recording as well as particular types of user recordings

The portal is fast, so navigation is smooth. No buffer is seen when playing recordings.

Crash and ANR filter works precisely Review collected by and hosted on G2.com.

What do you dislike about Computer?

The heatmaps are not up to mark, especially when the page length is long and has multiple scrolls.

The documentation quality of API and other functions is average. Review collected by and hosted on G2.com.

Alexey B.
AB
CEO
Small-Business (50 or fewer emp.)
"Efficient and Insightful CX Analytics"
What do you like best about Computer?

Easy integration, big thanks especially for the Amplitude integration: very handy 🙏🏻 Review collected by and hosted on G2.com.

What do you dislike about Computer?

One area where I feel the product could improve is in its web UI. While functional, it could be more visually appealing and user-friendly Review collected by and hosted on G2.com.

Alex S.
AS
Mid-Market (51-1000 emp.)
"Experience with UserExperior's unparalleled Insights"
What do you like best about Computer?

The user journey tracking helped us to analyse the entire user journey across multiple sessions. With this utility, we identified bottlenecks, dop-off points and implemented trageted improvements.

I would recomend to anyone seeking to gain a competitive edge through a data-driven approach to enhance user experience. Review collected by and hosted on G2.com.

What do you dislike about Computer?

I don't see any negative side of the application. Review collected by and hosted on G2.com.

Shaik Salman S.
SS
DevOps Engineer
Mid-Market (51-1000 emp.)
"Best application for to track mobile app analytics."
What do you like best about Computer?

The screen recording feature is the best part about app, it helps us to resolve client issues in a better way. Review collected by and hosted on G2.com.

What do you dislike about Computer?

UI could be more interactive, and more filter could added. Review collected by and hosted on G2.com.

Rachana K.
RK
Product manager
Mid-Market (51-1000 emp.)
"DevRev experience"
What do you like best about Computer?

Connections between product, engineering and support.

The ability to add trails Review collected by and hosted on G2.com.

What do you dislike about Computer?

The user experience can be better in the product Review collected by and hosted on G2.com.

Nitish G.
NG
Mid-Market (51-1000 emp.)
"Heat app are awesome"
What do you like best about Computer?

Heat maps is an awesome tool and can help us during our UI development, it also a great way to drilldown further and check videos Review collected by and hosted on G2.com.

What do you dislike about Computer?

Funnel could be improved a bit, we like the way funnel is created in clevertap a similar functionality would be great Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Small-Business (50 or fewer emp.)
"A Comprehensive Customer Solution"
What do you like best about Computer?

Continuous improvements based on client feedback, showing a commitment to better service. Central hub for customer interactions, both reactive and proactive. Review collected by and hosted on G2.com.

What do you dislike about Computer?

The need for more streamlined mobile app notifications. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Computer.

Starter

$19.99
1 User Per Month

Pro

$59.99
1 User Per Month

Ultimate

Contact Us
1 User Per Month
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Computer Features
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Computer