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ClientSuccess

ClientSuccess Alternatives & Competitors

(153)4.6 out of 5

Looking for alternatives to ClientSuccess? Tons of people want Customer Success Software to help with playbooks, custom triggers, and surveys. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Customer Success Software that reviewers voted best overall compared to ClientSuccess. Based on reviewer data you can see how ClientSuccess stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Gainsight, ChurnZero, Totango, and Natero are the most popular alternatives and competitors to ClientSuccess.

Top Alternatives to ClientSuccess

  • Gainsight
  • ChurnZero
  • Totango
  • Natero
  • Strikedeck

Top 20 Alternatives & Competitors to ClientSuccess

    #1
    #1
  1. Gainsight

    (730)4.4 out of 5
    Optimized for quick response

    A complete customer success platform

    Categories in common with ClientSuccess:
  2. A complete customer success platform

    Categories in common with ClientSuccess:

    AS
    There are lots of possibilities within Gainsight to support a wide range of needs across several departments. The possibility to be notified about events you set and are key for you to do your work...Read more

    Reviewers say compared to ClientSuccess, Gainsight is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #2
    #2
  3. ChurnZero

    (413)4.7 out of 5
    Optimized for quick response

    ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.

    Categories in common with ClientSuccess:
  4. ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.

    Categories in common with ClientSuccess:

    Max C.
    MC
    - Analytical capabilities of ChurnZero - Ability to segment accounts by any possible metric - Being able to take endless factors into account to create a Churnscore for each account - a number...Read more

    Reviewers say compared to ClientSuccess, ChurnZero is:

    Slower to reach roi
    Better at meeting requirements
    More expensive
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    #3
    #3
  5. Totango

    (340)4.3 out of 5
    Optimized for quick response

    Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with ClientSuccess:
  6. Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with ClientSuccess:

    Angie H.
    AH
    I love the use of touchpoints and tasks!

    Reviewers say compared to ClientSuccess, Totango is:

    Slower to reach roi
    More expensive
    #4
    #4
  7. Natero

    (50)4.1 out of 5

    Natero helps Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort.

    Categories in common with ClientSuccess:
  8. Natero helps Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort.

    Categories in common with ClientSuccess:

    Landon R.
    LR
    One of my favorite softwares is Natero because it is an excellent data management software for the success of the client. Natero offers a range of functions that include workflow management,...Read more

    Reviewers say compared to ClientSuccess, Natero is:

    More expensive
    Easier to do business with
    #5
    #5
  9. Strikedeck

    (48)4.5 out of 5

    Strikedeck is a Customer Success solution that easily implements all of business processes and data fields to increase customer engagement with workflow automation and personalization.

    Categories in common with ClientSuccess:
  10. Strikedeck is a Customer Success solution that easily implements all of business processes and data fields to increase customer engagement with workflow automation and personalization.

    Categories in common with ClientSuccess:

    AR
    The customizable tiles, pods, and charts

    Reviewers say compared to ClientSuccess, Strikedeck is:

    Slower to reach roi
    #6
    #6
  11. Planhat

    (108)4.7 out of 5

    Planhat is a Customer Success Platform built to make Customer Success simple.

    Categories in common with ClientSuccess:
  12. Planhat is a Customer Success Platform built to make Customer Success simple.

    Categories in common with ClientSuccess:

    Jennifer S.
    JS
    Planhat is fairly straight forward to use, which has been great in terms of set up as long as we aren't overcomplicating it. We really enjoy that is quite flexible, and does allow us to improve a...Read more

    Reviewers say compared to ClientSuccess, Planhat is:

    Slower to reach roi
    Better at meeting requirements
    Better at support
    #7
    #7
  13. HubSpot Service Hub

    (520)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with ClientSuccess:
  14. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with ClientSuccess:

    UC
    It offers a great way to stay organized and track for analytics. It has gave us great insight on what is taking most of our time and helps us speed up task completions.

    Reviewers say compared to ClientSuccess, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    #8
    #8
  15. Bolstra

    (40)4.3 out of 5
    Optimized for quick response

    Bolstra is an agile customer success management platform that helps companies plan, manage and engage with their customers.

    Categories in common with ClientSuccess:
  16. Bolstra is an agile customer success management platform that helps companies plan, manage and engage with their customers.

    Categories in common with ClientSuccess:

    AC
    I really like the health scores dashboard & triggers. It allows me to have a complete view of all my customers at once. It also provides me insights on which customer I need to focus on is most at...Read more

    Reviewers say compared to ClientSuccess, Bolstra is:

    Slower to reach roi
    Better at support
    Easier to do business with
    #9
    #9
  17. UserIQ

    (107)4.4 out of 5
    Optimized for quick response

    Automated and effective in-app data engine and engagement tool

    Categories in common with ClientSuccess:
  18. Automated and effective in-app data engine and engagement tool

    Categories in common with ClientSuccess:

    Nathan H.
    NH
    The ability to easily create walkthroughs that reduce the amount of time our support team needs to spend training users on features. It's also very easy to create pop-ups whenever we have new...Read more

    Reviewers say compared to ClientSuccess, UserIQ is:

    Slower to reach roi
    More expensive
    #10
    #10
  19. ProfitWell

    (124)4.9 out of 5

    ProfitWell provides subscription and SaaS metrics that are 100% accurate and absolutely free. Sign up takes 1-click, giving you access to your monthly recurring revenue, churn, lifetime value, and all of your other necessary subscription financial metrics. Integrates with Stripe, Braintree, Zuora, Chargebee, Chargify, Recurly, and others with the ProfitWell API.

    Categories in common with ClientSuccess:
  20. ProfitWell provides subscription and SaaS metrics that are 100% accurate and absolutely free. Sign up takes 1-click, giving you access to your monthly recurring revenue, churn, lifetime value, and all of your other necessary subscription financial metrics. Integrates with Stripe, Braintree, Zuora, Chargebee, Chargify, Recurly, and others with the ProfitWell API.

    Categories in common with ClientSuccess:

    Tim L.
    TL
    Completely free access to great top-level reporting that I can rely on. And the Retain product gives valuable reporting insights on delinquent churn + has shown promising success with retention.

    Reviewers say compared to ClientSuccess, ProfitWell is:

    Easier to set up
    Better at meeting requirements
    More usable
    #11
    #11
  21. Accelo

    (242)4.4 out of 5

    Manage your entire business from one simple place. From prospect to payment, automate your processes and gain the visibility you need to grow your business.

    Categories in common with ClientSuccess:
  22. Manage your entire business from one simple place. From prospect to payment, automate your processes and gain the visibility you need to grow your business.

    Categories in common with ClientSuccess:

    UC
    At accelo, each of its training actions are updated in terms of reviewing, controlling, arranging and projecting support for direct online commerce, in which customers can easily generate file...Read more

    Reviewers say compared to ClientSuccess, Accelo is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #12
    #12
  23. Amity

    (20)4.5 out of 5

    Amity is the single platform for managing the entire SaaS customer lifecycle. With the ability to track customer engagement and proactively manage customer value, you succeed in all three-core stages: Get Customers, Keep Customers, and Grow Customers.

    Categories in common with ClientSuccess:
  24. Amity is the single platform for managing the entire SaaS customer lifecycle. With the ability to track customer engagement and proactively manage customer value, you succeed in all three-core stages: Get Customers, Keep Customers, and Grow Customers.

    Categories in common with ClientSuccess:

    Tara L.
    TL
    Amity enables my Customer Success team to work more efficiently. Actions, created automatically based on customer health triggers, keep the CSMs on track and focused on the customers which need...Read more

    Reviewers say compared to ClientSuccess, Amity is:

    Better at meeting requirements
    Easier to do business with
    More expensive
    #13
    #13
  25. WorkRamp

    (196)4.3 out of 5

    WorkRamp is a modern training software that helps growing customer facing teams onboard, train, and certify their employees. The platform empowers reps to be more productive by taking training and knowledge materials to where they already work like SFDC, Slack and Chrome. Paired with dynamic and engaging learning paths and certifications, WorkRamp starts having an impact on team success immediately.

    Categories in common with ClientSuccess:
  26. WorkRamp is a modern training software that helps growing customer facing teams onboard, train, and certify their employees. The platform empowers reps to be more productive by taking training and knowledge materials to where they already work like SFDC, Slack and Chrome. Paired with dynamic and engaging learning paths and certifications, WorkRamp starts having an impact on team success immediately.

    Categories in common with ClientSuccess:

    Joao F.
    JF
    Intuitive end-user interface, the option to use interactive media

    Reviewers say compared to ClientSuccess, WorkRamp is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #14
    #14
  27. CustomerSuccessBox

    (27)4.5 out of 5

    CustomerSuccessBox is an actionable customer success platform for B2B SaaS companies.

    Categories in common with ClientSuccess:
  28. CustomerSuccessBox is an actionable customer success platform for B2B SaaS companies.

    Categories in common with ClientSuccess:

    Christoph M.
    CM
    With CustomerSuccessBox I can model and manage my business processes with a very high level of detail. This makes it easy for me to transfer my business processes into the tool. It really helps to...Read more

    Reviewers say compared to ClientSuccess, CustomerSuccessBox is:

    Slower to reach roi
    More expensive
    Better at support
    #15
    #15
  29. Salesmachine

    (23)4.4 out of 5

    Salesmachine is a realtime scoring platform that follow the health of customers in realtime and generates automatic tasks, emails & notifications to increase conversion rate and reduce churn!

    Categories in common with ClientSuccess:
  30. Salesmachine is a realtime scoring platform that follow the health of customers in realtime and generates automatic tasks, emails & notifications to increase conversion rate and reduce churn!

    Categories in common with ClientSuccess:

    UM
    Health score and being able to take notes per client

    Reviewers say compared to ClientSuccess, Salesmachine is:

    More expensive
    Easier to admin
    #16
    #16
  31. Catalyst

    (59)4.7 out of 5

    Serve customers better from day one. The simplest software for powerful customer management.

    Categories in common with ClientSuccess:
  32. Serve customers better from day one. The simplest software for powerful customer management.

    Categories in common with ClientSuccess:

    AF
    In just a short amount of time, Catalyst has become our centralized data source. Now, it's incredibly easy to segment our customers and uncover richer insights around how we can better service...Read more

    Reviewers say compared to ClientSuccess, Catalyst is:

    Easier to set up
    Better at meeting requirements
    More usable
    #17
    #17
  33. ZoomInfo InboxAI

    (80)4.1 out of 5
    Optimized for quick response

    ZoomInfo InboxAI recommends playbooks based on your data, provides health score and retention probability, coaches your team to be proactive and assists them when out reaching their customers. Days to implement in your Salesforce and Gainsight (optional).

    Categories in common with ClientSuccess:
  34. ZoomInfo InboxAI recommends playbooks based on your data, provides health score and retention probability, coaches your team to be proactive and assists them when out reaching their customers. Days to implement in your Salesforce and Gainsight (optional).

    Categories in common with ClientSuccess:

    UC
    Scoops and InboxAI are the best updates from Zoominfo. InboxAI helps me to identify the internal activity happening on any particular lead and I can see all the emails shared with the prospect at...Read more

    Reviewers say compared to ClientSuccess, ZoomInfo InboxAI is:

    Slower to reach roi
    Easier to set up
    More expensive
    #18
    #18
  35. Custify

    (50)5.0 out of 5

    Next-Generation Customer Success Software For B2B SaaS

    Categories in common with ClientSuccess:
  36. Next-Generation Customer Success Software For B2B SaaS

    Categories in common with ClientSuccess:

    Iancu T.
    IT
    The customer health tracking based on multiple KPIs along with the tasks and playbook automations give us a really comprehensive solution for customer success. There’s a lot of value added and...Read more

    Reviewers say compared to ClientSuccess, Custify is:

    Better at meeting requirements
    Easier to set up
    More usable
    #19
    #19
  37. STAMP

    (11)4.1 out of 5

    Categories in common with ClientSuccess:
  38. Categories in common with ClientSuccess:

    AI
    Ultimately, the platform is highly intuitive. At login, it's aesthetically pleasing and there is no sense of being "Overwhelmed" and no annoying "pop ups". There is no huge indicator prompting you...Read more

    Reviewers say compared to ClientSuccess, STAMP is:

    More expensive
    Better at meeting requirements
    #20
    #20
  39. TaskRay

    (98)4.4 out of 5
    Optimized for quick response

    TaskRay helps businesses onboard customers faster and more efficiently. By using TaskRay’s templating and automation functions high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses can build systems that scale whether they have 100 customers or 10,000 customers.

    Categories in common with ClientSuccess:
  40. TaskRay helps businesses onboard customers faster and more efficiently. By using TaskRay’s templating and automation functions high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses can build systems that scale whether they have 100 customers or 10,000 customers.

    Categories in common with ClientSuccess:

    AH
    The easy in which tasks and projects can be built and moved through the phases of a project.

    Reviewers say compared to ClientSuccess, TaskRay is:

    Slower to reach roi
    More expensive
    Better at meeting requirements