I really like the clear user interface, it makes it easy to customise views, lists and data sets to cater to your needs. The AI automations are great and really help to reduce admin time across the team. Review collected by and hosted on G2.com.

The main issue we've had as a business is it sometimes lags when opening and viewing large lists of data. We've found we need to limit viewable custom fields to enhance the speed it can work. I've also used it on my phone which seems to be a lot quicker, but the phone UI doesn't work very well for viewing a lot of data. Review collected by and hosted on G2.com.

ClickUp is an all-in-one tool that has helped my organisation optimise work processes with the number of clients we run accounts for. It has helped specifically in the area of social media account management, as we use ClickUp to log issues from client accounts' social media pages and track those issues depending on the users who send them. One notable thing to love about ClickUp is the well-designed user interface; it has light and dark modes, with top-notch performance at all levels, from the Workspace (hosting all the client accounts we manage), Space (the different client accounts), tasks (individual user complaints), and sub-tasks (quite a nice integration to tag liaison officers for follow-ups). Another thing to love is the fact that it allows attachments of any kind of files to a task. So, a complete understanding of an issue can be deduced. One more thing is that it is quite fast, though affected by network letency some times. Not sure about the pricing, but my company is able to pay for it to be run through the year. We have been using it since 2022/2023. Brain AI is really innovative, especially integrating existing work that has already been documented in the workspace. However, I was only able to use the trial version. Our subscription level apparently does not cover its usage. Learning to use ClickUp as a first-time user is quite seamless. They provide quick videos that help you get the hang of it before more usage is sought. They also send emails about learning sessions periodically and often. Overall, ClickUp is a lightweight, collaborative, and easy-to-learn and use software for small and large businesses. Review collected by and hosted on G2.com.

I think its reaction to a network downtime can be improved. It says I am offline, but I can still open tasks; however, anything I have typed into any text fields before it reported the network issue will be wiped once the network is restored. The search function, both in-space and workspace search, used to work perfectly when we started using ClickUp, but now, the search seems selective, and most times, if I have not worked on a task previously, it does not turn up in searches. It may be that I don't know the kind of changes that have happened with the search function, but I am currently not very comfortable using it like before. Overall, there is really nothing to hate about ClickUp. Review collected by and hosted on G2.com.

I love how much we can do in one place with ClickUp. We use it to manage projects and tasks, track time, communicate in DMs and group chats, keep some documentation, and set up automations for recurring processes.

The flexibility is probably the biggest thing for me. We can customize workflows, views, custom fields, templates, and automations to fit how our team actually works. I also really like being able to see everything happening across the whole team without having to chase people down for updates.

It has become the operational home base for our team. Everything is in ClickUp. Review collected by and hosted on G2.com.

Sometimes it's slow and I often have to refresh the screen to see the changes I just made. Review collected by and hosted on G2.com.

I’ve been using ClickUp for managing day-to-day work and projects, and overall I really like how much you can manage from one place. The biggest thing for me is that we can modify the request pages however we want to support specific tasks, which helps us create a smoother workflow for our co-workers. To help us follow up on tasks that were left unattended or have passed their due date, Brain2 is a great feature to use on a daily basis. Review collected by and hosted on G2.com.

There isn’t much to dislike, really. It helps us keep track of our company tasks and stay organized. From time to time, when I'm working on a bigger project, the app slows down - but it might also be due to my PC as well, so no big deal. Review collected by and hosted on G2.com.

ClickUp offers a comprehensive project management solution that caters to a wide range of industries and team sizes. Its flexible structure allows users to customize their workspace to mirror their specific workflow, making it ideal for teams managing multiple projects simultaneously. With features like custom fields, task types, and integrations with popular tools, ClickUp provides a centralized platform for all project-related activities.

The platform's AI capabilities, such as ClickUp Brain, enhance productivity by automating routine tasks and providing intelligent insights. Users can set up custom AI skills to handle tasks like email triage, meeting briefings, and project updates, transforming ClickUp from a simple task manager to a robust operational system.

ClickUp's documentation and collaboration tools further streamline project management. By integrating Docs within the same ecosystem as tasks, users can maintain all project documentation, meeting notes, and personal records in one place, reducing the need for context-switching and ensuring all information is easily accessible and linked to relevant tasks. Review collected by and hosted on G2.com.

The hierarchy and depth of customization are what hooked me. I manage project work for a small architecture firm across 5+ residential projects in different phases, and ClickUp’s Space → Folder → List → Task structure lets me mirror exactly how our work is organized. With custom fields and task types, my “Meeting” tasks can look and behave differently from my “Log” tasks or my “Deliverable” tasks, while still living in the same workspace.

ClickUp Brain has been the unexpected game-changer. I set up custom AI skills and agents that handle my morning briefings, triage forwarded emails, draft messages in my voice, and post project check-ins across every project I lead. It’s shifted from being just a project management tool to something closer to an operating system for how I work. I fully replaced Google Gemini with Brain and haven’t looked back.

Docs living inside the same ecosystem as tasks is the other big one for me. My project documentation, meeting summaries, and even my personal memory system all live in ClickUp Docs, and they connect directly to the tasks and lists they reference. That means no context-switching between tools, and everything stays tied to the work it supports. Review collected by and hosted on G2.com.

I like the organization of ClickUp and how it allows me to assign tasks to team members, use tagging, and keep track of my own items. Their support team has been really helpful whenever I've needed them. We use ClickUp for our daily projects and tasks, adding due dates for visibility purposes, which helps with efficiency and workflows. The sprint features and progress statuses are particularly valuable, letting us see what's in progress and what's ready to be reviewed. It serves our team's needs well, providing a centralized place for collaboration. Review collected by and hosted on G2.com.

I don't know if we are using it to its full effect. I think there's a lot more that we could definitely try to do or improve at that piece. I can't name one thing that doesn't work well for us. Sometimes it is tricky when we have maybe a project that has different components in it. Being able to figure out how to group it better, I think that's been one struggle for us. Review collected by and hosted on G2.com.

ClickUp offers a comprehensive platform for managing tasks, projects, and documentation. It integrates various functionalities such as task creation, project planning, and documentation into a single interface, making it easier for teams to collaborate and stay organized.

The platform supports features like subtasks, custom statuses, priorities, and multiple views, providing flexibility in managing workflows. Its integration capabilities allow seamless connection with other tools, enhancing productivity by reducing the need for tool switching.

ClickUp's AI features assist in organizing content and improving efficiency, while its Gantt charts facilitate project planning by visualizing timelines and dependencies. The onboarding process is designed to be quick and user-friendly, enabling teams to set up and start working efficiently in a short time.

Overall, ClickUp is a valuable tool for teams looking to consolidate their work processes, improve visibility, and enhance productivity. Review collected by and hosted on G2.com.

What I like most about ClickUp is that it brings task management, project management, documentation, and planning into one platform while keeping the interface relatively simple and easy to navigate. Creating and assigning tasks is straightforward, and features like subtasks, custom statuses, priorities, and different views give us a lot of flexibility in how we manage our work.

For me, the biggest advantage is that it combines functionality I would otherwise use across tools like Todoist and Jira. We can manage simple to-do items as well as more structured projects without constantly switching between platforms. ClickUp Docs is also useful for keeping project information and internal documentation alongside the actual work.

I frequently use Gantt charts for project planning because they make timelines, dependencies, and overall progress much easier to understand. The AI features are also useful for working with information and getting a quicker starting point when creating or organizing content, although our core workflow still revolves around tasks and project management.

The onboarding experience was quite smooth. We were able to set up the workspace and start creating tasks and workflows within roughly five to ten minutes. The integrations with the other tools we use also make it easier to keep our workflow connected rather than maintaining completely separate systems.

Overall, ClickUp has helped us consolidate our work into one place, reduce tool switching, and improve visibility across the team. That has been the biggest productivity benefit for us and makes the cost of the platform worthwhile. Review collected by and hosted on G2.com.

I like how ClickUp provides a comprehensive view of my pipeline, resources, their workload, and captures feedback cycles beautifully. It's simple to use and adaptable to my workplace and projects, which is really helpful. I find the time estimate feature and calendar plugin quite useful for knowing my day and managing team expectations easily. The initial setup was quite easy too. Review collected by and hosted on G2.com.

It's slightly tedious with repetitive tasks, and an auto-repeat task tends to mess up very easily. I'd like it to be more intuitive regarding repetitive fields and adapt better to my workflow and frequently contacted team members. If you miss something, the task and time tracking can get messed up, and it can only be fixed by closing the task and creating another auto-repeat task. Review collected by and hosted on G2.com.

I use ClickUp daily for managing design tasks in the marketing team. I really like the customization of views and the freedom to create spaces according to the needs of each project, it's really advanced compared to other tools I've used. With ClickUp, I can use calendar views for monthly planning, Gantt views for long-term projects with multiple stages, and Kanban/list views for tasks. All these views can be used together in the same project without having to recreate tasks or use other scheduling or planning apps. Additionally, ClickUp keeps everyone informed about deadlines, task progress, and potential blockers without me having to manually notify or forward emails to everyone. It also organizes dates and sends reminders of urgencies and pending deliveries automatically. When I migrated from another company to ClickUp, coming from Asana, I found the initial setup quite easy at the time. Review collected by and hosted on G2.com.

ClickUp is so comprehensive that my team and I often struggle to navigate the screens, and many don't even know some features exist. I think there could be a guided tour of the main features or some form of instruction for users who find it more challenging. Review collected by and hosted on G2.com.