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ClickUp Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ClickUp to be incredibly easy and simple to use, streamlining tasks and enhancing productivity effortlessly. (4222 mentions)
Users value the flexibility in task management, enabling customized workflows for personal, team, and project tasks. (3221 mentions)
Users appreciate the abundance of features in ClickUp, making task management seamless and efficient. (3118 mentions)
Users appreciate ClickUp for its streamlined management tasks, enabling better organization and efficiency in project handling. (2788 mentions)
Users appreciate ClickUp for its streamlined organization, making team management and project tracking efficient and effortless. (2589 mentions)
Users find the missing features in ClickUp frustrating, particularly the lack of basic tools like subfolders. (2040 mentions)
Users experience a learning curve with ClickUp, finding the plethora of features daunting at first. (1753 mentions)
Users note limited features in ClickUp, with missing basic options and a complex setup process hindering ease of use. (1335 mentions)
Users find ClickUp not intuitive, feeling overwhelmed by its many features and struggling with initial setup and performance. (1183 mentions)
Users experience slow loading times in ClickUp, which affects their productivity when managing multiple tasks and fields. (1155 mentions)

5 Pros or Advantages of ClickUp

5 Cons or Disadvantages of ClickUp

Juliana F.
JF
Juliana F.
Designer Sr
Mid-Market (51-1000 emp.)
"Powerful Customization"
5/5
What do you like best about ClickUp?

I use ClickUp daily for managing design tasks in the marketing team. I really like the customization of views and the freedom to create spaces according to the needs of each project, it's really advanced compared to other tools I've used. With ClickUp, I can use calendar views for monthly planning, Gantt views for long-term projects with multiple stages, and Kanban/list views for tasks. All these views can be used together in the same project without having to recreate tasks or use other scheduling or planning apps. Additionally, ClickUp keeps everyone informed about deadlines, task progress, and potential blockers without me having to manually notify or forward emails to everyone. It also organizes dates and sends reminders of urgencies and pending deliveries automatically. When I migrated from another company to ClickUp, coming from Asana, I found the initial setup quite easy at the time. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

ClickUp is so comprehensive that my team and I often struggle to navigate the screens, and many don't even know some features exist. I think there could be a guided tour of the main features or some form of instruction for users who find it more challenging. Review collected by and hosted on G2.com.

Shane F.
SF
Shane F.
Inventory Manager
Mid-Market (51-1000 emp.)
"A Game Changer for Vacation Rentals"
5/5
What do you like best about ClickUp?

manage inventory operations for a vacation rental property management company, which means my workflows don't look like a typical software team's. ClickUp is flexible enough that I could build exactly what I needed. I run everything out of one space: a dedicated list for onboarding new properties (every new property gets its linen and supply orders tracked from order to install), ongoing project tracking for things like linen attrition and vendor orders, and my own personal task list. Custom statuses are the feature I lean on most. I created statuses like "Holding Pattern" for items waiting on vendors or approvals, which is way more useful than a generic "in progress." The daily summary email is also a quiet workhorse. Every morning I get what's due today and what's overdue without opening the app, which keeps property onboardings from slipping when I'm in the warehouse instead of at my desk. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

My use case is niche, so the template library doesn't do much for me. Almost everything I run had to be custom built from scratch, which meant the ramp-up took longer than it would for a team doing standard project management. Once it's built it works great, but plan for real setup time if your workflows don't fit the common molds. Review collected by and hosted on G2.com.

Julio C.
JC
Julio C.
Senior Events Manager
Small-Business (50 or fewer emp.)
"Organization-Wide Task Visibility with Flexible Views in ClickUp"
4/5
What do you like best about ClickUp?

ClickUp is most helpful in task visibility across our entire organization, and the flexibility to add the same tasks in multiple places, so teams can reference within their own workflows without having to reference another team's task document. I enjoy the options to visualize my tasks differently, through a list, or calendar, or on a kanban board; it gives me a chance to hone in on different aspects of project management without having to copy and paste tasks over and over. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

With so much flexibility, it can be hard to establish norms across the org, so I wish there was a way to maybe automatically trigger suggestions when someone creates a custom field to instead use an existing field so we don't have multiple fields serving different purposes. A small thing but would be helpful to have, you cannot "lock" due dates on tasks. ClickUp has dependencies which is helpful to visualize tasks that yours relies on, but changing the due date on one dependency can change the due date on your task, which I don't want to happen for big moments like registration launches. I'd like to keep using dependencies without worrying it'll move some important due dates. Review collected by and hosted on G2.com.

Nikoleta H.
NH
Nikoleta H.
Senior Event Manager
Mid-Market (51-1000 emp.)
"Perfect for Streamlined Task Management and Collaboration"
4.5/5
Describe the project or task ClickUp helped with:

Service Task Overview Review collected by and hosted on G2.com.

What do you like best about ClickUp?

I love using ClickUp for logging tasks with our marketing team because everyone prefers it over Jira. It works well for every role and enables smoother collaboration, even with cross-country teams. As an event manager, I mostly use ClickUp for creating lists and adding subtasks, and I really like that I can link these subtasks to other people's lists or projects like graphic jobs and campaigns. ClickUp makes collaboration and task management quicker and smoother, and it's very customizable, which lets me duplicate lists of tasks and choose specific fields to include. Overall, it makes my work effective. Review collected by and hosted on G2.com.

Chris G.
CG
Chris G.
Founder & MD
Small-Business (50 or fewer emp.)
"Versatile Tool with Robust Project Management Features"
4.5/5
What do you like best about ClickUp?

I like that ClickUp provides a central place for everything. It's easy to use but still offers a depth and breadth of features similar to those you find in historically expensive enterprise solutions. I appreciate being able to switch between kanban and list views. Clients can view their projects in kanban view, which is super easy for them to navigate. Developers can view the same projects in a customized format that's more conducive to sprints or detailed card views. Setting up ClickUp was very easy for us, and although it's more complex now than when we started, there are lots of guides and communities available so you can start simple and build things up. ClickUp Brain (AI) and reporting features also make it easy to pull out any information quickly. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Loads of integrations, API to leverage, it's fast and cheap compared to enterprise platforms. The mobile app is the only thing that still lets it down. Review collected by and hosted on G2.com.

Lesly C.
LC
Lesly C.
Platforms Manager
Small-Business (50 or fewer emp.)
"AI Brain and Agents Have Supercharged My Productivity in ClickUp"
5/5
What do you like best about ClickUp?

AI Brain is great because I can always ask it to create a document, find a document, or even a conversation I know I had but months have passed and can't remember when. I also love the Agents feature. It has increased my productivity and also has helped me get everything I do logged so I'm more likely to get a promotion. The way ClickUp has evolved is amazing and I definitely wish it was more popular because it is truly great. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I haven't seen a downside even after almost a year of using it, so I honestly have nothing bad to say about it Review collected by and hosted on G2.com.

Gabriela G.
GG
Gabriela G.
Demand Gen Specialist
Small-Business (50 or fewer emp.)
"ClickUp Keeps Complex Marketing Projects Organized and Visible"
5/5
What do you like best about ClickUp?

What I like most is that I can see both my weekly workload and the details behind each marketing project.

My work includes podcast production, webinars, social content, and other recurring marketing activities. Each project has several small deliverables that happen on different dates. For a webinar, for example, I may need to follow up on the outline, registration page, promotional posts, emails, presentation, and final review. In ClickUp, I can create a task for each item, assign a deadline, attach the related file, and leave the context in the comments.

I also use ClickUp AI to summarize what I completed during the week. This is helpful because I do not have to review every task individually before preparing an update. It gives me a starting point, and then I can add the details that matter.

The biggest advantage for me is having a reliable place to check what I need to work on next. Without it, small follow-ups would be much easier to miss. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The amount of options can make simple actions feel more complicated than they should be. ClickUp has many views, fields, menus, and settings, but I only use a portion of them in my daily work. Sometimes I need a few extra clicks just to find the setting or action I need.

Notifications can also become noisy when several people are commenting on or updating the same project. When I receive too many alerts, it becomes harder to identify which ones actually require an action from me.

I have also worked with lists containing many tasks, comments, and custom fields, and those lists do not always feel as quick as smaller ones. ClickUp would be easier to use if common actions were more visible and notification controls were simpler to adjust for each project. Review collected by and hosted on G2.com.

Karanbir Singh S.
KS
Karanbir Singh S.
Digital Marketing Specialist | IT Manager
Small-Business (50 or fewer emp.)
"Clean UI, Easy Navigation, and a Feature-Packed Free Forever Plan"
5/5
What do you like best about ClickUp?

Clean UI, easy navigation, and loads of features in free forever plan. The paid plans are destined to be better than others Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Nothing much to say here. However, the only challenge I am facing is that when one member searches in the list of tasks, the search view changes for all members at the same time. Review collected by and hosted on G2.com.

Kajal D.
KD
Kajal D.
Founder
Small-Business (50 or fewer emp.)
"Highly Customizable for Seamless Business Integration"
5/5
What do you like best about ClickUp?

I love that ClickUp never stifles my creativity and lets me build business systems the way I want. I really enjoy how the notifications work and how the chat feature has become engaging, letting us move from Slack to ClickUp chat. I also love creating AI agents because ClickUp AI is advanced and helps automate task assignments, letting us reach new levels of automation. Custom fields add more variety, allowing different automations and actions based on them, which I really like. Also, the dashboard is amazing because it shows everything happening in one place, and managers can customize their dashboards or view their team’s, which is awesome. I’m also starting to like the AI features; they get better with use. When our processes and systems are clear in ClickUp, it becomes easier to work. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One thing I would really love to improve is the template and workflow feature. If we create a template and later realize there's a change in the process, it's not easy to update the template dynamically. Instead, I have to delete and reimplement the template, which is really time-consuming, especially for recurring processes we do every month for multiple clients. It would be fantastic to have a dynamic system where process changes and SOPs can be managed without starting over from scratch. Review collected by and hosted on G2.com.

Mohammed Aeraf A.
MA
Mohammed Aeraf A.
Project Manager
Small-Business (50 or fewer emp.)
"Intuitive, Fast, and Feature-Rich—ClickUp Makes SCRUM and Sprints Effortless"
4.5/5
What do you like best about ClickUp?

ClickUp is very intuitive and has a friendly interface where I can drag and drop tasks and move tasks from one Sprint to another. It has all the features needed to manage and monitor a software development project. I can follow SCRUM methodology and define Sprints easily. I can also give access to clients and reviewers. It integrates with GitHub and Slack very well! It loads pretty fast and I never found it to be slow or unresponsive. As a startup, I was able to use the free features well and saved it me many hours each week. For beginners, the Unlimited plan is very affordable. Off late, the AI capabilities built into the tool have saved my time immensely. Also, I got quick response from support team for my queries. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The sheer number of options available can overwhelm the new users. I have faced a little difficulty onboarding new members into the tool. The performance of mobile app is not as good as the Web app. Review collected by and hosted on G2.com.