Click Reviews & Product Details

I was introduced to this product by my marketing vendor and after getting used to the platform i felt that it was super easy to learn and became a staple in my day to day management. It was a great solution to work within my team. Review collected by and hosted on G2.com.

Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me. Review collected by and hosted on G2.com.

i like the many options and that it is completely customizable Review collected by and hosted on G2.com.

i don't like that when a new feature is released, the popups and sales tactics are too pushy Review collected by and hosted on G2.com.

I find Click to be a very good website with many tools that help businesses promote and manage products effectively. Their customer service is always active 24/7, providing solutions promptly any time I face problems. The push notifications, email messaging, and lead conversion features are incredibly beneficial for getting more orders and promoting visibility online. The free plan is amazing for starting out, and I'm impressed by the fast outcomes and overall effectiveness in helping make decisions and achieve quick results. Review collected by and hosted on G2.com.

Nothing absolutely they good at what they do. Review collected by and hosted on G2.com.

I value how effortlessly it integrates with the other tools we already use, which not only saves us considerable time but also boosts our productivity. Review collected by and hosted on G2.com.

Occasionally, the interface feels a bit cluttered, particularly when working on large projects that involve many dependencies. I also wish the mobile version included more advanced editing capabilities and better offline access. Review collected by and hosted on G2.com.

I like Click’s collaborative culture, fast-paced learning, and focus on building simple, impactful solutions that truly help users. Review collected by and hosted on G2.com.

Sometimes priorities move quickly, which can be challenging, but it also pushes you to stay adaptable and improve continuously. Review collected by and hosted on G2.com.

its ease of use good customer support frequency of use and many features Review collected by and hosted on G2.com.

high pricing and a complex setup required, like integration it can be made simple Review collected by and hosted on G2.com.

One of the most defining feature of this software is the "anonymous visitors" findings. here we can find all our visited participants who anonymously reached out to our website, so next time we jump on it.

web content is also a great feature to create forms, surveys, subscription and all to gain popularity. Review collected by and hosted on G2.com.

It sometimes delays or get slower when their is more traffic on the websites to get real time data frequently and fastly. Review collected by and hosted on G2.com.

I feel there is a learning curve, but as they say, anything worth doing isn't easy. The learning curve is not that steep if you already have experiecne with other platforms, and as a daily user, i feel it was a fairly quick process to fall into a routine. Implemtnation / Integration is fairly simple when using qualified CRM experts. Things i like most are being able to see who clicked and opened isntead of constantly having to query for it. Many of the reviews i've seen are comparing apples to oranges, mainly because the CD ecoystem is all inclusive, whereasother platforms requrie that you switch from here to see this, and then over to here to see that. CD provides a single ecosystem that directly accesses your CRM. The CSMs and the Support team ar etop notch, very repsonsive and proactive in helping. I'd say the biggest positive is with value. Sure there are better platforms, and there are cheaper platforms, but the value of each are no where near the value provided at this price point. Review collected by and hosted on G2.com.

Limitations in the Social media area, UX needs to be updated to be more modern, but it still passes the eye test. Would love to see more ability to customize things out of the box, rather than require coders and/or other experts to fully achieve my most desired functionality. There is no simple way to add pop-ups to a website, but again, if you have the expertise on HTML/CSS or have the resources, it isn't a heavy lift. There is often some nuances that can only be learned the hard way or with in-depth training from someone with extensive experience on the platform. Review collected by and hosted on G2.com.

I like using ClickDimensions because it integrates with Microsoft Dynamics which is our current CRM. I can connect my social media accounts and therefore not only track how my leads engage with my email content, but I can also track how they engage with our social content directly from their lead record in CRM. The views are incredibly useful if you know how to query them properly. With the audiences feature, we are able to dig into our CRM data to uncover richer audience and lead types to craft campaigns around. We then, use the A/B test feature to determine a winning strategy and tweak form there. Review collected by and hosted on G2.com.

I would say as with most technology, ClickDimensions can be incredibly glitchy. We have been experiencing a strange issue with one of our users not being able to save after she changes the color of a button in an email. The user submitted a ticket to the support desk and it looks like it's a known issue in ClickDimensions but we have yet to hear back from support on how to rectify the issue. This issue also pushed out our lead email campaigns by a week. We'd rather send them right and late than wrong and on time. This is a consistent issue with ClickDimensions and it would be nice to see a resolution on the issue of the system actually saving when we click the button. Review collected by and hosted on G2.com.

It helps to evaluate and see more than just a lead, it helps to find relevant data from all the data which is provided in the database, it saves time, which is the most important part for any business to save help and use it for other important works. Review collected by and hosted on G2.com.

It will help if some more filters are added, it will help to evaluate more according to the project needs. Review collected by and hosted on G2.com.