Click Features

Based on 99 Click reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.

Based on 86 Click reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Based on 77 Click reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Based on 102 Click reviews and verified by the G2 Product R&D team. System provides sufficient customization to meet business requirements

Based on 100 Click reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Based on 105 Click reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Based on 74 Click reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies.

Based on 90 Click reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Based on 107 Click reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Based on 77 Click reviews and verified by the G2 Product R&D team. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

Ability to define a custom domain from which emails are sent. 27 reviewers of Click have provided feedback on this feature.

Able to send emails from multiple domains. This feature was mentioned in 27 Click reviews.

Ability to use a dedicated IP for deliverability. This feature was mentioned in 24 Click reviews.

Based on 29 Click reviews. Availability and quality of documentation for API, code library, implementation, and set up.

Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others. 25 reviewers of Click have provided feedback on this feature.

Tracks emails sent and delivery rates and compiles them into standard reports. 36 reviewers of Click have provided feedback on this feature.

Provides features and infrastructure to allow scaling for large organizations. 31 reviewers of Click have provided feedback on this feature.

As reported in 33 Click reviews. Emails are consistently received and software performs reliably.

Based on 157 Click reviews and verified by the G2 Product R&D team. Create and design emails with an editor; manage templates; personalize dynamically

Based on 156 Click reviews and verified by the G2 Product R&D team. Create targeted lists, schedule and manage bulk email sending.

Based on 152 Click reviews and verified by the G2 Product R&D team. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.

Based on 137 Click reviews and verified by the G2 Product R&D team. Set up automated nurturing emails based on events, online activities, and lead scores

Based on 134 Click reviews and verified by the G2 Product R&D team. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.

Based on 126 Click reviews and verified by the G2 Product R&D team. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.

Based on 121 Click reviews and verified by the G2 Product R&D team. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.

Based on 124 Click reviews and verified by the G2 Product R&D team. Support mobile-optimized emails, online forms, and landing pages.

Based on 112 Click reviews and verified by the G2 Product R&D team. Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.

Based on 122 Click reviews and verified by the G2 Product R&D team. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.

Based on 117 Click reviews and verified by the G2 Product R&D team. Data quality consists of deduplication, cleansing, and appending your marketing database.

Based on 126 Click reviews and verified by the G2 Product R&D team. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.

Based on 117 Click reviews and verified by the G2 Product R&D team. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.

Based on 112 Click reviews and verified by the G2 Product R&D team. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.

Based on 113 Click reviews and verified by the G2 Product R&D team. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.

Based on 107 Click reviews and verified by the G2 Product R&D team. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.

Based on 126 Click reviews and verified by the G2 Product R&D team. Sync lead, contact, account, and opportunity information with your CRM system.

Based on 106 Click reviews and verified by the G2 Product R&D team. Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.

Based on 114 Click reviews and verified by the G2 Product R&D team. Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.

Based on 80 Click reviews and verified by the G2 Product R&D team. Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.

As reported in 66 Click reviews. Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices.

Based on 69 Click reviews and verified by the G2 Product R&D team. Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.

Based on 78 Click reviews and verified by the G2 Product R&D team. Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.

Based on 68 Click reviews and verified by the G2 Product R&D team. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.

Based on 72 Click reviews and verified by the G2 Product R&D team. Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.

Based on 64 Click reviews and verified by the G2 Product R&D team. Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time

Based on 140 Click reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.

Based on 116 Click reviews and verified by the G2 Product R&D team. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.

Based on 90 Click reviews and verified by the G2 Product R&D team. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.

Based on 87 Click reviews and verified by the G2 Product R&D team. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.

Based on 85 Click reviews. Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.

Based on 24 Click reviews. Reports on the performance of social media posts and campaigns.

As reported in 27 Click reviews. Allows the creation, management, and scheduling of content to be shared across social media channels.

As reported in 25 Click reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance.

Centrally manages social media content and conversations across multiple social channels. 24 reviewers of Click have provided feedback on this feature.

Based on 19 Click reviews. Provides features for managing and optimizing paid advertisements across social channels.

Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. 24 reviewers of Click have provided feedback on this feature.

Monitor hashtags, their trends, and analytics across all social media platforms

Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates. 38 reviewers of Click have provided feedback on this feature.

Quantity and quality of preset email templates for administrators to construct their own emails. 36 reviewers of Click have provided feedback on this feature.

As reported in 35 Click reviews. Able to customize the unsubscribe templates, handler, and tracking.

Able to segment transactional emails based on their purpose. 35 reviewers of Click have provided feedback on this feature.

As reported in 29 Click reviews. Detailed logs for tracking and debugging mail server activity.

Alerts administrator whenever a pre-set event occurs. This feature was mentioned in 28 Click reviews.

Based on 24 Click reviews. Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.)

API used to track the status of emails. 25 reviewers of Click have provided feedback on this feature.

API used to send emails (e.g. Web API, SMTP API) 22 reviewers of Click have provided feedback on this feature.

Testing to ensure emails do not go to recipient's spam folder. 29 reviewers of Click have provided feedback on this feature.

Based on 41 Click reviews. Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs

Gathers data about the effectiveness, impact, and reach of marketing campaigns This feature was mentioned in 55 Click reviews.

As reported in 44 Click reviews. Collects and reports on data relating to customer journeys, preferences, and history

Based on 46 Click reviews. Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results

Includes features for budgeting, forecasting, and managing marketing investments This feature was mentioned in 39 Click reviews.

Based on 37 Click reviews. Offers a white labeling service for agencies or resellers to customize platform branding

As reported in 52 Click reviews. Analyzes historical and current marketing campaigns to inform future strategy

Creates reports and dashboards to analyze results of campaigns This feature was mentioned in 54 Click reviews.

Based on 45 Click reviews. Identifies which marketing campaigns resolved in open or closed opportunities

Based on 46 Click reviews. Collects marketing campaign performance data across multiple channels

Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback 45 reviewers of Click have provided feedback on this feature.

Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization This feature was mentioned in 43 Click reviews.

As reported in 24 Click reviews. Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.

As reported in 25 Click reviews. Allows users to upload and publish brand content from a shared library.

As reported in 21 Click reviews. Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox.

As reported in 23 Click reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing.

As reported in 25 Click reviews. Allows administrators to assign permissions for different users or teams to access certain platform features.

As reported in 25 Click reviews. Provides features for creating or editing social media assets.

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor This feature was mentioned in 39 Click reviews.

Based on 38 Click reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings

Offers pre-built templates for creating surveys with different audiences or use cases 39 reviewers of Click have provided feedback on this feature.

Provides tools for distributing surveys through email, SMS, social media, etc. 38 reviewers of Click have provided feedback on this feature.

Based on 34 Click reviews. Helps create more intelligent surveys based on respondent's actions and answers

Based on 36 Click reviews. Allows users to customize survey colors, logos, and URLs to match company branding

Ability to embed videos, photos, or other rich media This feature was mentioned in 35 Click reviews.

As reported in 31 Click reviews. Allows for creation of surveys in different languages and advanced survey translation

Based on 36 Click reviews. Provides tools to visualize and analyze data

Allows integration with third -party reporting and business intelligence applications This feature was mentioned in 32 Click reviews.

Based on 38 Click reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file

Allows administrators to set permissions on viewing, filtering, or sharing survey results 37 reviewers of Click have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives