--- title: Click Reviews meta_title: 'Click Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 312 reviews by the users' company size, role or industry to find out how Click works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 312 scale: '5' date_modified: '2026-08-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Click Reviews **Vendor:** Click **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.0/5.0 **Total Reviews:** 312 ## About Click Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively. Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes. Over 3,700 customers across 76 countries trust us to provide the tools they need to drive marketing results. Discover what ClickDimensions can help you achieve. Click – Built to Grow your Business. ## Click Pros & Cons **What users like:** - Users find Click to be **easy to use** , appreciating its straightforward setup and problem-free online shopping experience. (7 reviews) - Users appreciate the **ease of use and extensive features** of Click, enhancing online shopping and business management. (4 reviews) - Users value Click's **user-friendly design** , effective tools, and responsive customer service that enhance team collaboration and efficiency. (3 reviews) - Users value the **responsive customer service** of Click, ensuring prompt solutions whenever issues arise. (2 reviews) - Users praise the **exceptional customer support** of Click, appreciating the prompt solutions available 24/7. (2 reviews) - Easy Learning (2 reviews) - Efficiency (2 reviews) - Feature Variety (2 reviews) - Users highlight the **powerful automation features** in Click that enhance marketing efficiency and provide valuable insights. (2 reviews) - Time Efficiency (2 reviews) **What users dislike:** - Users find the **excessive email spam** from Click overwhelming and prefer a more manageable communication approach. (2 reviews) - Users find the **poor notifications** overwhelming and distracting, complicating their ability to tailor communication preferences. (2 reviews) - Users face **complex setup challenges** with Click, leading to frustration and lengthy adjustments for effective communication. (2 reviews) - Users find the **complexity of setup** for Click to be a significant hurdle, especially with integrations. (1 reviews) - Users find the **dependency issues** create a cluttered interface, especially during large project management. (1 reviews) - Difficult Setup (1 reviews) - Editing Difficulty (1 reviews) - Editing Issues (1 reviews) - Email Issues (1 reviews) - Email Management (1 reviews) ## Click Reviews ### 1. Easy to Use and Great for Small Businesses In-Store **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica L. | Quality coordinator, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Click?** great for small businesses to use in store **What do you dislike about Click?** nothing right now it is easy to use and everyone likes it **What problems is Click solving and how is that benefiting you?** making it easier to process transactions ### 2. Helpful guides for functions, but navigation feels confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Click?** Guides on how to use the different functions **What do you dislike about Click?** Too many things that make it a bit confusing to navigate **What problems is Click solving and how is that benefiting you?** Project and Task Management ### 3. complete and flexible platform **Rating:** 4.0/5.0 stars **Reviewed by:** jefferson m. | Spanish Medical Interpreter , Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Click?** I value how effortlessly it integrates with the other tools we already use, which not only saves us considerable time but also boosts our productivity. **What do you dislike about Click?** Occasionally, the interface feels a bit cluttered, particularly when working on large projects that involve many dependencies. I also wish the mobile version included more advanced editing capabilities and better offline access. **What problems is Click solving and how is that benefiting you?** Click has made managing our marketing campaigns much easier by automating repetitive tasks, tracking customer interactions, and offering valuable insights. As a result, we have been able to save time, minimize errors, and boost engagement with our target audience. ### 4. ClickDimensions - Your marketing automation solution **Rating:** 4.0/5.0 stars **Reviewed by:** Satyam P. | Associate software trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Click?** One of the most defining feature of this software is the "anonymous visitors" findings. here we can find all our visited participants who anonymously reached out to our website, so next time we jump on it. web content is also a great feature to create forms, surveys, subscription and all to gain popularity. **What do you dislike about Click?** It sometimes delays or get slower when their is more traffic on the websites to get real time data frequently and fastly. **What problems is Click solving and how is that benefiting you?** we can manage easily the coding and functioning as well as the marketing part in one single platform. here we can design our forms and create visuals for the viewers and reached easily onto them. here we can aslo design events and conduct them easily which gives satisfaction and reliability to the customers. **Official Response from Ross Bateman:** > Thanks Satyam! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 5. Robust Marketing Engine **Rating:** 4.0/5.0 stars **Reviewed by:** Brittney G. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Click?** I like using ClickDimensions because it integrates with Microsoft Dynamics which is our current CRM. I can connect my social media accounts and therefore not only track how my leads engage with my email content, but I can also track how they engage with our social content directly from their lead record in CRM. The views are incredibly useful if you know how to query them properly. With the audiences feature, we are able to dig into our CRM data to uncover richer audience and lead types to craft campaigns around. We then, use the A/B test feature to determine a winning strategy and tweak form there. **What do you dislike about Click?** I would say as with most technology, ClickDimensions can be incredibly glitchy. We have been experiencing a strange issue with one of our users not being able to save after she changes the color of a button in an email. The user submitted a ticket to the support desk and it looks like it's a known issue in ClickDimensions but we have yet to hear back from support on how to rectify the issue. This issue also pushed out our lead email campaigns by a week. We'd rather send them right and late than wrong and on time. This is a consistent issue with ClickDimensions and it would be nice to see a resolution on the issue of the system actually saving when we click the button. **What problems is Click solving and how is that benefiting you?** CD allows us some additional insight and visibility of how we are obtaining leads, where our most successful sources are, what are the top states for engagement, etc. We can see more of a snapshot into our sales funnel and where the lead dropped off, changed their mind, etc. **Official Response from Ross Bateman:** > Thanks Brittney! We're glad to hear that you are enjoying the integration with Microsoft Dynamics and the ability to track engagement across multiple channels. Our views and audiences features are designed to provide valuable insights into your CRM data and help you craft effective campaigns. We apologize for the glitchy experience you've been having with our email designer. I have raised this with your Success Manager, Krista. She will reach out to you directly to set up some 1:1 time to discuss the issues and update you on our latest Email Designer updates. ### 6. giving you more control over every lead **Rating:** 4.0/5.0 stars **Reviewed by:** KARAN A. | Business and Marketing Head, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** It helps to evaluate and see more than just a lead, it helps to find relevant data from all the data which is provided in the database, it saves time, which is the most important part for any business to save help and use it for other important works. **What do you dislike about Click?** It will help if some more filters are added, it will help to evaluate more according to the project needs. **What problems is Click solving and how is that benefiting you?** It saves time that can be use for other important work for the business and it will give you full control over the leads you are evaluating for any particular projects. ### 7. It is a user friendly Marketing platform with a automated tools and great UI **Rating:** 3.5/5.0 stars **Reviewed by:** Shadaan H. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Click?** Click integrates with my CRM software without any hassle. It provides a user friendly automation for email and brand marketing. It's modern UI make it more easy to go through the tools **What do you dislike about Click?** Though it is a great platform for automations but it have limited customisation options which some other automation tools are providing. But it's growing day by day so hoping the best **What problems is Click solving and how is that benefiting you?** Click allows me to send marketing emails with a bunch of automated messages and triggers. It helps me visualize the performance and analytics of me leads. ### 8. ClickDiemensions Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Shubhi K. | Ecommerce Operation Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** It is very easy to use with best interface,it has best CRM fearures, best marketing marketing strategies, email marketing and easy integrated. **What do you dislike about Click?** In this there are very limited options to integrate lack standard tools in comparison with other platforms. **What problems is Click solving and how is that benefiting you?** It is very helpful to integrater with other platforms for marketing management, email marketing.. It very helpful to my team to complete thier task easier and quicker. It create more leads, close thier sales target and increase more customer. ### 9. ClickDimensions helps higher education organisations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Click?** Marketing Automation in ClickDimensions allows my team to complete their tasks easier and therefore quicker. We find the Campaign Automation especially useful and we want to explore the use of Web Forms in the future to avoid manual imports of leads. Customer Support has been very helpful in answering our enquiries, too. **What do you dislike about Click?** I dislike the fact that contact record view is different in Dynamics and ClickDimensions. I needed IT support to consolidate the views, so that I don't have to switch between them to view all the collected information about a contact. **What problems is Click solving and how is that benefiting you?** ClickDimensions is solving the problem of sending GDPR-compliant emails by Subscription Management Opt-In method. Our team found switching to that method easy and now we are confident that we send only GDPR-compliant emails to our leads. **Official Response from Ross Bateman:** > Thank you! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. ### 10. Complete marketing automation solution **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed E. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Click?** - It merge sales and marketing in way that get valuable insights and do work in smart - It provides web intelligence and campaign automation **What do you dislike about Click?** Providing support tutorial for applying webscraping with ClickDimensions **What problems is Click solving and how is that benefiting you?** Improving marketing research and apply smart insights in a large scale Which improves productivity and reduces time ### 11. Overall Pretty Good with a few Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Jeffrey M. | Senior Director of Marketing and Corporate Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Click?** Click Dimensions is easy to use and the reporting provided is excellent. **What do you dislike about Click?** The editor and what actually gets sent out often look different. many times extra code will get stuck in the editor and it will affect font size, etc. Not exactly WYSIWYG. Also, because it pulls onl;y contacts from our AMS (Protech) and not registrants, etc. at times getting the marketing list correct is tricky. **What problems is Click solving and how is that benefiting you?** It allows us to pull fresh data and track responses. **Official Response from Ross Bateman:** > Thanks Jeffrey! We're pleased to hear that you find ClickDimensions easy to use and value the excellent reporting. We understand your concerns about the editor and the AMS integration. I have raised this with your Success Manager, Krista. She will reach out to you directly to set up some 1:1 time to discuss the issues and update you on our latest updates. ### 12. Review for ClickDimensions **Rating:** 4.0/5.0 stars **Reviewed by:** Kanishak S. | Client Servicing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** Very easy to use and Good way of communicating through emails. Social media. **What do you dislike about Click?** Sometimes there are alot of glitches while using it. **What problems is Click solving and how is that benefiting you?** It easy way of sending email to multiple customers and they also display the email open rate which is useful for marketers **Official Response from Amy Montague:** > Thank you for your review! We truly appreciate your feedback and are thrilled to hear about your positive experience with Click ### 13. Amazing for market automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** mARKET AUTOMATION IS VERY AMAZING, the market intelligence dashboard gives a birdseye view of the activities going on. **What do you dislike about Click?** The ClickDimensions user interface could be more intuitive and user-friendly, with enhancements to streamline navigation and improve overall user experience for more efficient and enjoyable interactions. **What problems is Click solving and how is that benefiting you?** some tools for email marketing, campaign automation, and lead scoring, streamline our marketing processes. it enhanced our lead management, improved customer engagement, and provided valuable insights for more effective marketing strategies. ### 14. Pretty straight forward **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Click?** I typically use ClickDimensions daily in my job wheather it's for building out mass emails, currating marketing lists, or sending out the emails themselves. I'd consider myself a between a novice and intermediate, but found I found it pretty easy to use and implement for what our company uses it for. Our personal rep is also great when we need support. **What do you dislike about Click?** Random times that mass emails do not send to our database that no one can explain why. Also sometimes the save feaute when building out an email will glitch out and never save thus loosing all work. **What problems is Click solving and how is that benefiting you?** Sending out marketing emails and notices to our customers. **Official Response from Ross Bateman:** > Thank you! We appreciate your review and are glad to hear ClickDimensions is a good fit for your organisation. ### 15. Great assistance to automate daily tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** Robust integration with all Microsoft Office applications make it very efficient to use for colleagues who are not technical users **What do you dislike about Click?** It would be nice to have demo videos in website so I could quickly show my colleagues when deciding which tool to use **What problems is Click solving and how is that benefiting you?** dashboards created is automatically updated instead of static PowerPoint slides that needed human intervention to update ### 16. Our Experience is seamless from day one. **Rating:** 4.0/5.0 stars **Reviewed by:** Ashok P. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Click?** Easy drag and drop forms , emailer and survey creation. Content can we created with minial Support. Also Automation of the leads is one good feature. and customer support is good. **What do you dislike about Click?** Limited Support in Custom HTML emailers and forms. Capturing the conversion rate from google tags **What problems is Click solving and how is that benefiting you?** The leads generation and marketing autmotation area **Official Response from Ross Bateman:** > Thanks Ashok! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. ### 17. Great Tool for Small Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Lis P. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Click?** Getting set up with ClickDimensions was easy, and that it links to our CRM without disruption was a bonus. **What do you dislike about Click?** The application is somewhat difficult to navigate and constant logouts require refresh/loss of saved place in work. **What problems is Click solving and how is that benefiting you?** Mass communication to customers, newsletter, workflows for new website, subscriber management. **Official Response from Ross Bateman:** > Thanks Lis! We're glad to hear that you found ClickDimensions easy to set up and that it integrates well with your CRM. We are continuously working to improve the user experience. Your feedback is valuable to us and will be taken into consideration for future updates. ### 18. Solid Marketing Automation Platform for Dynamics CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Click?** Easy to understand email marketing system. Flexible custom forms. **What do you dislike about Click?** Slow feature rollout. Some things Dynamics does natively, ClickDimensions has taken years to build support for. **What problems is Click solving and how is that benefiting you?** We have a CRM built on top of Dynamics CRM and the built-in marketing tools that came with it were inadequate for our needs. ClickDimensions provided a more user-friendly and intuitive way of managing emails, automation, and forms. It's extensible, flexible, and can be a powerful tool if you're willing to work at it. **Official Response from Ross Bateman:** > Thank you! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. We're thrilled to hear ClickDimensions has provided a more intuitive way of managing emails, automation, and forms. ### 19. A great platform to manage sales and marketing activities of an organisation **Rating:** 4.0/5.0 stars **Reviewed by:** Rakesh s. | HR Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Click?** Simple to use and with tutorials on every subject. **What do you dislike about Click?** Not much to dislike. I like all its services. **What problems is Click solving and how is that benefiting you?** It is Managing all our sales and marketing needs. This helps in keeping a tarack of leads and contacts. **Official Response from Ross Bateman:** > Thanks Rakesh! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. ### 20. ClickDimensions is specifically designed to integrate with Microsoft Dynamics 365 **Rating:** 4.0/5.0 stars **Reviewed by:** Mahesh K. | Power Apps Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Click?** ClickDimensions is a automation platform that offers us to wide range of features that can helps all size of businesses achieve their marketing goals.it have that easy to use interface andit have also power full reporting and analytics capabities. **What do you dislike about Click?** ClickDimention is costly then some marketing automation platforms, it have also integration limitation when you are customizig a wealth data report with the help of ClickDimension you may required a technical experties **What problems is Click solving and how is that benefiting you?** ClickDimensions is help me to streamline their businesses sales and marketing processes. That can lead to shorter sales cycles, improved customer retention, and increased the revenue etc. **Official Response from Ross Bateman:** > Thanks Mahesh! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 21. Packed with features, little bit of a learning curve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Click?** ClickDimensions is packed with features that are very useful in the communications world. I look forward to continuing to learn about all the capabilities it has. **What do you dislike about Click?** I wish it was a little more user friendly but every update they come out with seems to be addressing that issue. **What problems is Click solving and how is that benefiting you?** It allows us to set up automated marketing campaigns. **Official Response from Ross Bateman:** > Thank you! We appreciate your review and are glad to hear ClickDimensions is a good fit for your organisation. ### 22. ClickDimensions Assessment **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda A. | Program Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Click?** The ability to send marketing material via the system **What do you dislike about Click?** Some of the hang ups within the system. Sometimes you have to start over due to it getting caught up during processing changes **What problems is Click solving and how is that benefiting you?** The ability to grab a recipient list through the CRM system and click dimensions be implemented in it. **Official Response from Ross Bateman:** > Thanks Amanda! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. ### 23. my experience has been pleasant. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Click?** Mailing, automatisation, the connection with the CRM Dynamics. the tool isn't the most intuitive, but once you've understood it, the possibilities are numerous **What do you dislike about Click?** The loading is long, sometimes the session for creating an email is not saved. **What problems is Click solving and how is that benefiting you?** The sending of email and automation **Official Response from Ross Bateman:** > Thank you for sharing your experience with ClickDimensions. We're pleased to hear that you find the tool useful for mailing, automation, and its integration with Dynamics. We understand the challenges you've faced. We’d welcome the opportunity to discuss these further – please feel free to reach out directly to your Success Manager or contact us at success@clickdimensions.com. ### 24. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Sumit K. | Associate Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2023 **What do you like best about Click?** As it is a marketing automation platform it helps business in providing web intelligenc, lead scoring and others tools **What do you dislike about Click?** If someone is new on this platform then it is a bit tricky to use and understand it properly. **What problems is Click solving and how is that benefiting you?** It helps in automating the follow-up emails and automated workflows **Official Response from Ross Bateman:** > Thanks Sumit! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 25. Good for mail campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** FaRaZ A. | Customer Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Click?** It's easy to use as it has user-friendly interface. Easy to loadup surveys and mail campaigns **What do you dislike about Click?** Nothing as of now. Everything is running fine **What problems is Click solving and how is that benefiting you?** We mostly used this to run our mail campaigns to our customers base and also to sent surveys to our target audience to our NPS which clearly gives us insigts **Official Response from Ross Bateman:** > Thanks Faraz! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 26. A powerful marketing automation platform designed to streamline digital marketing campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Michele P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Click?** One of the standout features of ClickDimensions is its user-friendly interface that makes it easy to set up and run campaigns. The drag-and-drop functionality allows to easily design email templates, landing pages, and forms; a plus is the platform's integration with Microsoft Dynamics 365. Much appreciated the ability to connect for digital event management such as integration with Zoom **What do you dislike about Click?** One of the possibly integrable points on which it could help the organization is a multilingual management of contents such as emails and landing pages, which for companies that work in a multinational environment could help with the tasks of creating and managing the different languages **What problems is Click solving and how is that benefiting you?** Inefficient marketing processes: ClickDimensions streamlines marketing processes, enabling businesses to create, manage, and execute digital marketing campaigns more efficiently. This allows marketers to focus on strategy and creativity rather than spending time on manual tasks. Lack of customer insight: ClickDimensions provides advanced analytics and reporting capabilities, giving businesses greater insight into customer behavior and campaign performance. This enables marketers to make data-driven decisions and optimize their marketing strategies for maximum impact. Ineffective lead nurturing: ClickDimensions includes lead scoring and nurturing tools, helping businesses to identify the most promising leads and engage with them in a personalized and effective way. This can result in higher conversion rates and increased revenue. **Official Response from Ross Bateman:** > Thanks Michele! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 27. Comprehensive Review of ClickDimensions: Pro, Cons and overall performance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Click?** It has a user-friendly interface, comprehensive marketing capabilities, and seamless integration with Microsoft Dynamics CRM. It also has a good intuitive design and holds the ability to streamline marketing processes effectively. **What do you dislike about Click?** Occasional issues with the reporting functionalities and analytics, as well as limitations in terms of customization options. **What problems is Click solving and how is that benefiting you?** Clickdimensions solve various problems like simplifying complex marketing automation tasks, and providing a better understanding of customer behavior through detailed analytics. It benefits me to enhance customer engagement and drive meaningful interactions that ultimately contribute to the growth and success of their business. **Official Response from Ross Bateman:** > Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. If we can help optimize your use of reporting and analytics, please do not hesitate to reach out to your Success Manager or success@clickdimensions.com. ### 28. Enhancing Marketing Efficiency and Nurturing Leads with a User-Friendly Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Kumar K. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Click?** 1. Deep Integration with Microsoft Dynamics 365. 2. Robust Automation Capabilities. 3. User-Friendly Interface. 4. Enhancement of Marketing Efficiency. 5. Nurturing of Leads. **What do you dislike about Click?** Limited Template Library,Multilingual Management Challenges **What problems is Click solving and how is that benefiting you?** Improving marketing ROI, Enhancing customer relationships, Streamlining marketing operations **Official Response from Ross Bateman:** > Thanks Kumar! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 29. Great product but pricey **Rating:** 3.5/5.0 stars **Reviewed by:** Marissa S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Click?** I have been using ClickDimensions (front-end) as a marketing professional for close to 20years (at different organisations) and it pretty much does everything I need. Developing complex campaign automations have been a game changer for our business. Lead Nurture and Onboarding campaigns run with a click of a button which means less reliance on the owners of the campaign to implement. Metrics and integration with CRM makes it easy to manage a large database as well as helping to retain our domain reputation. Being able to personalise email content based on a lead or contacts information (such as location) has provided our business with new opportunities and an enviable unsubscribe rate. **What do you dislike about Click?** The biggest downside for our business is the cost and we are now at a point where the value Click delivers is out-weighed by its financial cost. With our free weekly email subscription growing from 40,000 to 80,000 in just over 2 years, plus autoresponders, nurture and onboarding campaigns we have climbed to over 2million email sends pa and need a platform that is more suited to a small business (less than 15 FTE and under $3mil turnover). It would be great if the child record data of an email recipient's Lead/Contact/Account record could be accessed beyond one level - without having to use custom fields and workflows which requires administrator access. Actually anything that enables the user to work more autonomously is welcome. **What problems is Click solving and how is that benefiting you?** We are a small business with limited resources and using Click we have developed an efficient system for onboarding new clients, responding to transactional enquiries and nurturing prospects. It is also easy to prepare analytics and ROI reports following campaigns as well as maintain a clean CRM database using Click. Personalised email content has provided new opportunities and an enviable unsubscribe rate. **Official Response from Ross Bateman:** > Thanks Marissa! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss things further – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com. ### 30. Improvement our marketing process **Rating:** 4.0/5.0 stars **Reviewed by:** Traci S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Click?** ClickDimensions connects easily with our Dynamics 365 system. This allows seamless connections for data across both platforms. We also appreciate the ease of use, especially when managing marketing lists. **What do you dislike about Click?** Some behind-the-scenes data doesn't work as cleanly as we'd like for our reporting tools. We found the form builder to have some outdated technology and would like to see it updated for a more user-friendly experience. **What problems is Click solving and how is that benefiting you?** ClickDimensions has been a solid addition to our email distribution process. We are working on adding more automation to our operations. We have found tracking our interactions to be beneficial to our work. **Official Response from Ross Bateman:** > Thanks Traci! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss forms and reporting – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com ### 31. Makes marketing automation easy **Rating:** 4.0/5.0 stars **Reviewed by:** Dillon F. | Digital Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Click?** Marketing automation is much easier with the ClickDimensions platform. Building a/b tests into more extensive campaigns has been a game changer in understanding our membership analytics. Campaign heat maps also show what buttons and links work better for each send. The ease of use overall allows my team to adapt and create email templates quickly and send them as needed without much training. **What do you dislike about Click?** The Dynamic lists and Static lists can feel a bit outdated. Also, the autosave feature can be more annoying than helpful at times. Sometimes I wish there was a little more customizable UI for specific screens but not a significant deal. **What problems is Click solving and how is that benefiting you?** For sure the main problem ClickDimension is solving currently for my team is Marketing Automation. We send a lot of emails daily and this has lowered the time required to achieve our deadlines. **Official Response from Ross Bateman:** > Thanks Dillon! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 32. Click Dimensions Super User **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay O. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Click?** The team at CD is extremely helpful in ensuring the system is set up in a way that will help your business achieve their sales and marketing goals. The ability to customize the solution to best suite the way you operate and build in automatic customer touchpoints is very beneficial. **What do you dislike about Click?** Sometimes the set-up process of dashboards and automation isn't always user-friendly - having more system views and dashboards set-up out of the gate would be helpful. **What problems is Click solving and how is that benefiting you?** Building out better marketing analytic dashboards. **Official Response from Ross Bateman:** > Thanks Lindsay! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We'd love to help optimize your use of the dashboards and campaign automation - please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com. ### 33. Good small to mid range business solution. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Click?** -Integration with MS Dynamics -Drag n Drop email editor -ability to capture form input using pre existing forms -ability to track web visits using tracking script -cadence of updates / fixes seems on par with larger solutions **What do you dislike about Click?** - The OOTB form builder seems a bit clunky and limits what can be done with the forms. Form capture may be a better option for enterprises, but it will require developer help. - There also is no independent document library where we can store docs that need to be attached to emails. There is a library, but it's hidden within the email editor. - for email automations we cannot use a dynamically generated list of recipients. - the Cvent event connector only tracks events up to 90 days out. A good number of events are created and begin registration far in advance so this causes event organizers to check the event site for attendee info until they 90 day threshold when that info is pulled into dynamics. **What problems is Click solving and how is that benefiting you?** Since we primarily us MS Dynamics, integrating our email analytics info into dynamics has helped create a better view of customer interactions for the business. **Official Response from Ross Bateman:** > Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss how we can improve – please feel free to reach out directly to your Customer Success Manager or contact us at success@clickdimensions.com. ### 34. Mostly positive but a few teething problems **Rating:** 4.0/5.0 stars **Reviewed by:** Tonicha W. | Senior Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Click?** Good email building and sending services Good survey building Intergrates directly with our CRM Microsoft Dynamics 365, with other automation platforms this has been a challenge **What do you dislike about Click?** Sometimes can be a bit clunky, seems to lock people out randomly of access Also form builder is a bit outdated and could be better - more like the survey builder **What problems is Click solving and how is that benefiting you?** CRM direct integration saves resource trying to integrate two systems that are not meant to work together Email building and sending directly within our CRM system saves a lot of time and resource Can see all marketing information about contacts directly within the CRM system **Official Response from Ross Bateman:** > Thanks Tonicha! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 35. ClickDimensions for Digital Marketing Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Umang V. | Director, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Click?** Ease of Use... The simplicity and intuitive layout of user controls provided help in making onboarding of new team members easy. Also, the provided calendar works as an excellent dashboard for tracking of campaigns **What do you dislike about Click?** Slow Loading Time... As per my observation, the controls and calendar take a relatively long time to load even while you are using the highest internet speed networks **What problems is Click solving and how is that benefiting you?** Quite a few...personally, ClickDimensions has gone on to become my most preferred tool for email marketing and social media campaigns. I particularly like the Survey Forms and Landing Pages that you can create\publish using it **Official Response from Ross Bateman:** > Thanks Umang! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 36. ClickDimensions - As Advertised! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** Most of the guesswork has been taken care of. It's quite easy to use... almost too powerful for what I use it for. The support is quite responsive whenever I require help. **What do you dislike about Click?** They used to have an online chat support function that either doesn't exist anymore, or I have just had a long string of bad luck reaching anyone, without having to wait until next business day for an email reply. It was so much quicker and efficient but I understand from a resource point of view, having staff wait for online live support can be challenging. **What problems is Click solving and how is that benefiting you?** Mass emails to more that 500 recipients at a time (via Outlook). The ability to automate many other processes, such as subscriptions or unsubscribes. The automation saves me hours per week having to manually maintain lists, etc. **Official Response from Ross Bateman:** > We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 37. ClickDimensions is a proven direct marketing platform **Rating:** 3.5/5.0 stars **Reviewed by:** Richard P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Click?** Confidence in the ability to send our largest bulk emails reliably and keep a high sender reputation. **What do you dislike about Click?** Automation was not reliable enough for our need sto turn it on and trust it to work. **What problems is Click solving and how is that benefiting you?** It is able to send tens of thousands of emails to external leads and opportunities reliably and without errors. The variety of lead capture and event forms that we operate from ClickDimensions are flexible and well integrated with our CRM. **Official Response from Ross Bateman:** > Thanks Richard! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss Campaign Automation – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com ### 38. Not that intuitive. Get lots of errors. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Click?** It is helpful for setting up events and tracking event participations **What do you dislike about Click?** Get quite a lot of error messages. Isn't always intuitive **What problems is Click solving and how is that benefiting you?** Marketing automation. Easy way to set up and track events **Official Response from Ross Bateman:** > Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We are continually working to improve our solutions, if there’s anything more we can do – please do not hesitate to reach out. ### 39. ClickDimensions and Dynamics 365 CRM right recipe for boosting Demand Generation **Rating:** 3.5/5.0 stars **Reviewed by:** Rene S. | Business Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Click?** The simple Marketing Automation tool set in ClickDimensions makes it quick to deploy, change and manage within your Dynamics 365 CRM environment. When properly leverage and continually adapted for success, you can reap the benefits of generating more leads and the right leads. **What do you dislike about Click?** Email deliverability is sometimes an issue. Emails end up in junk emails, spam, etc. This is not unique to CD. Make it easier to check all the boxes needed to ensure optimal email deliverability. **What problems is Click solving and how is that benefiting you?** ClickDimensions with its easy form builder, email builder allows us to seamlessly deploy and change these as needed and have the data easily flow into Dynamics 365 for insight and lead creation and assignment. **Official Response from Ross Bateman:** > Thanks Rene! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. Please check out our infographic using the link below on the best practices to increase email deliverability. Feel free to reach out directly with any specific questions you may have. ### 40. ClickDimensions, a great addition to marketing if using Microsoft Dynamics. **Rating:** 4.0/5.0 stars **Reviewed by:** Cole W. | Director of Sales, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Click?** ClickDimensions connection with Microsoft Dynamics gives you the ability to create multiple marketing channels and opportunities while saving time. It is a great entry into marketing automation or if you are a single brand. **What do you dislike about Click?** If you are a multi-brand enterprise you have to create many workarounds to get marketing branding correct. I wish there were easier ways of setting a template and selecting what locations that campaign automation, email, form, etc would be available for. **What problems is Click solving and how is that benefiting you?** ClickDimensions allows us to automate processes and keep building and cultivating relationships. It has opened up many new opportunities for us to provide valuable information to our customers using less man power or resources. **Official Response from Ross Bateman:** > Thanks Cole! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We are continually working to improve our solutions, if there’s anything more we can do – please do not hesitate to reach out. ### 41. User friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Doina M. | CRM Project Office Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Click?** User friendliness, easy to learn how to use **What do you dislike about Click?** User support, opening tickets require much time and info **What problems is Click solving and how is that benefiting you?** Email campaigns **Official Response from Ross Bateman:** > Thanks Doina! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to get more insight in any support issues – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com. ### 42. Utilization of Click Dimensions MAS **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay O. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Click?** With Click Dimensions, we have the ability to provide real-time marketing insights on our customer's interactions directly to our salespeople via the Dynamics 365 CRM platform. This is a great way to bridge the gap between marketing and sales to ensure there's overall alignment between our efforts and interactions. **What do you dislike about Click?** The ability to report and build dashboard reports that integrate both the customer data and marketing data is an added cost to the Click Dimensions subscription. **Recommendations to others considering Click:** Start small, develop automation and ways to improve your customer communications with a very targeted approach. Utilization and adoption of any system can be difficult, so you have to remember to get small wins at first to help develop your overall longer-term strategy. **What problems is Click solving and how is that benefiting you?** Utilizing the marketing automation to more proactively reach out to our customers has allowed us to better align our resources to ensure we're making meaningful touchpoints with our customers. **Official Response from Ross Bateman:** > Thanks Lindsay, we appreciate your feedback! ### 43. Click Dimensions May 2022 Review **Rating:** 4.0/5.0 stars **Reviewed by:** Joe M. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Click?** The user interface is clean and easy to understand. Its intergration with our CRM is seamless and provides a lot of data stored in the same place as everything else. **What do you dislike about Click?** Downtime is rare, but it does happen. Sometimes it's our end and sometimes theirs. In these situations, the amount of support available seems lacking. By the time a response is given, sometimes the issue has already worked itself out. Other times it feels like their support agents are guessing at the problem. **Recommendations to others considering Click:** There are very few options out there for a complete package that also offers complete intergration into CRM. I can't imagine going back to the way it used to be with external mail providers. **What problems is Click solving and how is that benefiting you?** Keeping all our data in one place is a huge benefit. It saves us from having to collect data from several sources and cross reference. This allows us to see who's interacting with our emails, which get the most interaction, and what we should think about changing. **Official Response from Ross Bateman:** > Thanks Joe! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to further discuss how we can improve. Please feel free to reach out to your Customer Success Manager – success@clickdimensions.com. We’re here to help! ### 44. Positive and Impressed User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** As a CRM and marketing information manager I have been exposed to numerous competitors whose marketing platforms exist as a 3rd party application to CRM. What ClickDimensions is able to do within our CRM has made it much easier to manage marketing information. Impressed with the capabilities and the ways in which I can use this program. **What do you dislike about Click?** I dislike some of the challenges around managing campaigns and events as it relates to a single contact or lead. It will require some customizations within our CRM to make work. It is my hope that lead or contact timelines can contain marketing touchpoint information as it relates to ClickDimensions in the future. **What problems is Click solving and how is that benefiting you?** Having two separate platforms. I used to use 3rd party platforms as a gate for converting marketing information into CRM. ClickDimensions makes it vastly easier to manage marketing information. **Official Response from Ross Bateman:** > Thank you, we greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss how you manage campaigns and events further – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com ### 45. It's been great. Only issue I have is using Dynamics 365 to send emails. The upload MB is too small. **Rating:** 4.0/5.0 stars **Reviewed by:** Roger G. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Click?** The most helpful is having your contacts and leads well organized. When I create emails and send to our customers I can search for marketing contacts/leads in a blink of an eye which makes my work easier. **What do you dislike about Click?** Sometimes not always it seems that the servers are down or it might be just my internet that its slow. When I upload images it takes long to upload and I have to restart my computer. **What problems is Click solving and how is that benefiting you?** sending emails and creating campaigns to reach our customers as helped our company. I use campaign automation to send emails to people who don't ipen our first email. Re-targeting which is **Official Response from Ross Bateman:** > Thanks Roger! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’re delighted to hear that Campaign Automation has helped you to reach your customers. If we can help optimize your use of the image manager, please do not hesitate to reach out! ### 46. Feature rich, and good support **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Click?** ClickDimensions is a really feature Rick platform for email sends and lead captures across our website **What do you dislike about Click?** Somethings can be over complicated when working with work flows **What problems is Click solving and how is that benefiting you?** We use CD to do all of our email marketing and form captures from the website into our crm **Official Response from Ross Bateman:** > Thanks Sophie! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 47. Pretty Intuitive, Good Support **Rating:** 3.5/5.0 stars **Reviewed by:** Maggie P. | Associate Account Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** When setting up ClickDimensions, the team was really helpful and provided enough to get us going and then stayed close enough that when we looped back we felt supported. **What do you dislike about Click?** There was some functionality we would have liked as far as design and what was possible. The templates were intuitive, but where we wanted more specific design asks from our client, we couldn't always get it. **What problems is Click solving and how is that benefiting you?** Sending tailored emails to client email list. Allowing our team to efficiently populate emails and send so that our process is efficient, it's been really helpful with that efficiency. **Official Response from Ross Bateman:** > Thanks Maggie! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 48. Does what it says on the tin! **Rating:** 4.0/5.0 stars **Reviewed by:** Steve Y. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Click?** Campaigns are easy to set up and track results. Provides all the data I need to do feedback on campaigns to my senior management team. **What do you dislike about Click?** With so much data for the system to analyze, I do find that sometimes it isn't as fast as some competitors - load speeds can be slow. **What problems is Click solving and how is that benefiting you?** Reaching our customers. ClickDimensions allows us to access our CRM database and reach out to customers with sales and marketing information, allowing us to provide a strong, positive user experience. **Official Response from Ross Bateman:** > Thanks Steve! We appreciate your feedback and we’re glad to hear ClickDimensions has been a good fit for your organisation. We will take your feedback regarding load speeds back to our product team. ### 49. Click Dimensions Review - JDEVLIN **Rating:** 4.0/5.0 stars **Reviewed by:** josh d. | Digital Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Click?** support, ease of use for certain functions, automation. Marketing lists , email communications. **What do you dislike about Click?** Some issues with browsers, sometimes the team on chat support cant answer my question. NO SKIP on forms, no lead cretion in surveys. **What problems is Click solving and how is that benefiting you?** Time management. Automation has saved me lots of times. **Official Response from Ross Bateman:** > Thanks Josh! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 50. Easier way to Automate Emails with Dynamics CRM. Allows multiple options with CRM to send Bulk Email **Rating:** 4.0/5.0 stars **Reviewed by:** Kirubaa S. | Dynamics CRM Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Click?** Drag & Drop feature of Automation Email Statistics Timeline feature Documentation and Support **What do you dislike about Click?** Technical Support takes considerably longer to respond and resolves the issue No Read receipt in SMS **What problems is Click solving and how is that benefiting you?** It helps to provide solutions to Business Better manage the processes **Official Response from Ross Bateman:** > Thanks Kirubaa! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ## Click Discussions - [What is ClickDimensions used for?](https://www.g2.com/discussions/what-is-clickdimensions-used-for) - 2 comments, 1 upvote - [View Click pricing details and edition comparison](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+04%3A45%3A34+-0500&secure%5Bsession_id%5D=564ac094-5a2e-4aa8-8f7b-afec2c0a0d3e&secure%5Btoken%5D=e7ed61c430ebdbc4cc9dc5f869baaafb2720abe65eec90dfce808d655b9313b1&format=llm_user) ## Click Integrations - [Allegro CL](https://www.g2.com/products/allegro-cl/reviews) - [Clockify](https://www.g2.com/products/clockify/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) ## Click Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Alerts/Notifications - Drip Campaigns - Customer Segmentation **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Agentic AI - Visitor Identification** - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Conversion Rate Optimization - SEO Management - Drag & Drop - Visual Analytics - API - Surveys & Feedback - Data Import/Export - Reporting & Statistics - Real-Time Reporting - Customizable Templates - Real-Time Data - A/B Testing - Screen Activity Recording - Site Search Tracking - Trend Analysis - Visitor Tracking - Customer Segmentation - Engagement Tracking - Activity Tracking - Sales Trend Analysis - Funnel Analysis - Widgets - Alerts/Escalation - Real-Time Analytics - Heatmaps - Search/Filter - Conversion Tracking - Reporting/Analytics - Referral Tracking - Real-Time Monitoring - Generative AI - Data Visualization - Behavior Tracking - Keyword Tracking - Pageview Tracking - Customizable Reports - Charting - Visualization - Activity Dashboard - Real-Time Notifications - Access Controls/Permissions - Time on Site Tracking - Web Traffic Reporting - Monitoring - Tagging - Dashboard Creation - Campaign Management - Campaign Analytics - Customizable Branding - Alerts/Notifications - User Interaction Tracking - AI Copilot - Customer Journey Mapping - Goal Setting/Tracking - Multiple Site Management - Website Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing - Activity Dashboard - Activity Tracking - A/B Testing **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label - Multi-Channel Data Collection - Engagement Tracking - Keyword Tracking - Behavior Tracking - Campaign Tracking - Conversion Tracking - SEO Management - Tag Management - Real-Time Data - Activity Tracking - Click Tracking - Contact Management - Content Management - Lead Management - Email Management - Campaign Management - Channel Management - Template Management - Workflow Management **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - AI Copilot - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics - Multi-Campaign - Campaign Analytics - Website Analytics - Conversion Rate Optimization - Drip Campaigns - Visual Analytics - Real-Time Analytics - Customizable Reports **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - Event Marketing - Social Promotion - Multi-Channel Marketing - Generative AI - Data Import/Export - Lead Generation - Campaign Segmentation - Customizable Forms - Reporting & Statistics - Monitoring - AI Copilot - Customizable Templates - Email Templates - Web Forms - Lead Capture - Customizable Branding - Real-Time Reporting - Campaign Planning - A/B Testing - CRM - Customer Segmentation - Campaign Scheduling - Alerts/Notifications - Autoresponders - Drag & Drop - Event Triggered Actions - Email Marketing - API - Customizable Fields - Contact Database - Data Visualization - Ad hoc Reporting - Performance Metrics - Data Source Connectors - Search/Filter - Multi-Channel Attribution - Customer Journey Mapping - KPI Monitoring - Cohort Analysis **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification ## Top Click Alternatives - [Act-On](https://www.g2.com/products/act-on/reviews) - 4.1/5.0 (1,030 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,255 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,205 reviews)