--- title: Click Reviews meta\_title: 'Click Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 312 reviews by the users' company size, role or industry to find out how Click works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 312 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Click Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Click but has limited features. Are you part of the Click team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively. Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes. Over 3,700 customers across 76 countries trust us to provide the tools they need to drive marketing results. Discover what ClickDimensions can help you achieve. Click – Built to Grow your Business. * * * Seller [Click](https://www.g2.com/sellers/click) Discussions [Click Community](https://www.g2.com/products/clickdimensions-click/discuss) Languages Supported English, French Solution Type All-in-One Overview by Frank Paterno (Marketing, Product, & Sales Executive) Show More ## Pricing Pricing provided by Click. ### Base $635.00 ### Business $900.00 [ View More Pricing Information ](https://www.g2.com/products/clickdimensions-click/pricing) ## Top-Rated Alternatives [ ![Act-On](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Act-On") Act-On 4.1/5(1,071) ](https://www.g2.com/products/act-on/reviews) [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,916) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![Dotdigital](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dotdigital") Dotdigital 4.4/5(1,236) ](https://www.g2.com/products/dotdigital/reviews) [ View All Alternatives ](https://www.g2.com/products/clickdimensions-click/competitors/alternatives) ## User Insights Average based on 312 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Click Integrations (4) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Allegro CL ](https://www.g2.com/products/allegro-cl/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clockify ](https://www.g2.com/products/clockify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dynamics 365 Sales ](https://www.g2.com/products/dynamics-365-sales/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Business Central ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) Show More ZL Zlatka L. Senior Campaign Manager Mid-Market (51-1000 emp.) 7/10/2026 "OK Email Builder, but Slow Support Response Times" 1.5/5 What do you like best about Click? There is not much I like about Click. I would say the email builder is fine and standard. Review collected by and hosted on G2.com. What do you dislike about Click? The support can take a long time - tickets are answered after 24h but often need to chase for an update. It's very clunky. You can't add extra marketing list to automation after you started it, so you have to rebuild it. I believe the pricing is similar to other systems that are easier to use. Also, you can have just one lead per email, it doesn't allow for duplications so if you have already created contact, you are stuck. You have to use workarounds... Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? It's email sending platform. It sends emails for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 1/26/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "A very basic tool." 1.5/5 What do you like best about Click? I guess is a good tool to begin with. It has forms integrations, dashboarads, email tool and surveys and landing pages. Review collected by and hosted on G2.com. What do you dislike about Click? Is a very basic tool. There is no much you can do with it. For your first approach to Marketing Automation it could be a good tool, and also is better than having nothing, but there are many better tools out there. Also, is not very user friendly. The look and feel seems from the 90s. Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? The main problem ClickDimensions solves is being able to integrate the leads directly to the CRM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kristen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen B.") KB Kristen B. Digital Marketing Specialist Mid-Market (51-1000 emp.) 11/15/2022 "Falls short on the user experience" 1.5/5 What do you like best about Click? ClickDimensions integrates well with Microsoft D365 CRM, which our company uses. It has the ability to save templates for campaign automation which makes the setup easier. Review collected by and hosted on G2.com. What do you dislike about Click? The overall user experience/backend of ClickDimensions isn't very intuitive and has limits to its functionality. For example, when using lists for a campaign automation, they can only be static lists. Its social media functionality is very cumbersome and time-consuming. The reporting functionality is minimal unless you purchase the add-on intelligent dashboards that give you some visibility. Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? ClickDimensions has allowed us to send out emails to segmented lists and set up campaign automations that run to specific groups by using a segmented marketing list. This has allowed us to stay top-of-mind with our leads and nurture them to become contacts. Review collected by and hosted on G2.com. Show More Response from Ross Bateman of Click [Editedit](https://www.g2.com/survey_responses/click-review-7367876/official_response/edit) We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. At ClickDimensions we want our customers to leverage our tools to their full potential to drive continual improvement in their marketing results. We’d welcome some 1:1 time to see how we can help, please reach out directly to your CSM or send your contact info to success@clickdimensions.com and we’ll be glad to schedule some time. Current UserValidated ReviewerIncentivizedSource: Seller invite AA amanda a. Enterprise (\> 1000 emp.) 3/6/2023 "Fantastic product...when it works..." 2/5 What do you like best about Click? integrates well with Microsoft Dynamics, fairly intuitive Review collected by and hosted on G2.com. What do you dislike about Click? email stats don't add up and don't give everything you need. Support takes FOREVER to finally get to someone who can actually help when things aren't working. Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? emailing important risk management information to our clients Review collected by and hosted on G2.com. Show More Response from Ross Bateman of Click [Editedit](https://www.g2.com/survey_responses/click-review-7798595/official_response/edit) Thanks Amanda – We appreciate your feedback and take it very seriously. We’d welcome the opportunity to connect with you to see how we can help. We’ve escalated your concerns to our support team as well as your Customer Success Manager who will be in reaching out. If you need anything in the meantime, please feel free to contact us at success@clickdimensions.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 11/16/2022 "Click Dimensions is unintuitive, difficult to use and limited in functionality." 1.5/5 What do you like best about Click? The best part of Click Dimensions is the support - They're prompt to respond and will escalate queries to senior team members when necessary. Review collected by and hosted on G2.com. What do you dislike about Click? Reporting in Click Dimensions is messy and often requires Dynamics Advanced find to pull data, and Campaign automation is limited. Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? It allows us to keep within our Dynamics environment. But honestly, right now it's not doing anything more than a transactional email client like Mailchimp. Review collected by and hosted on G2.com. Show More Response from Ross Bateman of Click [Editedit](https://www.g2.com/survey_responses/click-review-7377627/official_response/edit) Thank you. We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss reporting and get more insight into Campaign Automation issues – please feel free to reach out directly to your Customer Success Manager or contact us at success@clickdimensions.com. Current UserValidated ReviewerIncentivizedSource: Seller invite AB Asger B. Business Systems & Intelligence Specialist Mid-Market (51-1000 emp.) 5/27/2022 "Works, most of the time." 1.5/5 What do you like best about Click? - Marketing automation builder is easy to understand and use. - Native integration with Dynamics 365. Review collected by and hosted on G2.com. What do you dislike about Click? - Posted form & email click duplications. - Occasional missing posted form causing missing triggers, resulting in our customers not receiving demo instructions or white papers. - Oversimplified lead scoring system: I had to build a custom lead scoring system in Power Automate, which also takes the abovementioned duplication issue into account since the score would become unrealistically high otherwise. We will not be using ClickDimensions' new lead scoring system, as it cannot fix the underlying problem we're facing. Review collected by and hosted on G2.com. Recommendations to others considering Click: If you absolutely must have native Dynamics 365 integration, this is your only option. Otherwise, I'm hearing from my marketing colleagues that other services offer better ease of use, and I can only imagine getting better stability elsewhere. We'll be looking into changing marketing system in the future. Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? - We have had many tickets opened with ClickDimensions, and have been escalated through support tiers multiple times. Our problems: Missing posted forms and posted form duplications. None of this has been resolved even after lengthy support cases. Note that we use WordPress and Gravity Forms - your mileage might vary if you go with the native CDI forms. Review collected by and hosted on G2.com. Show More Response from Ross Bateman of Click [Editedit](https://www.g2.com/survey_responses/click-review-6672817/official_response/edit) Thanks Asger, we appreciate your review. Please know that we take all feedback, both positive and negative very seriously. We’d welcome the opportunity to further discuss how we can improve. Please feel free to reach out to your Customer Success Manager – success@clickdimensions.com. We’re here to help! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/15/2022 "Works for Dynamics, but kind of a pain" 2/5 What do you like best about Click? It integrates smoothly with Dynamics, which is helpful. Review collected by and hosted on G2.com. What do you dislike about Click? It's been very buggy, with random downtime, stop timers that don't work, and other issues. The people on the help team are very helpful, but the necessary back and forth is always a pain. Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? It allows us to do email marketing, forms, surveys, and campaign automations, from Dynamics. Review collected by and hosted on G2.com. Show More Response from Ross Bateman of Click [Editedit](https://www.g2.com/survey_responses/click-review-7370968/official_response/edit) We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. At ClickDimensions we want our customers to leverage our tools to their full potential to drive continual improvement in their marketing results. We’d welcome some 1:1 time to see how we can help, please reach out directly to your CSM or send your contact info to success@clickdimensions.com and we’ll be glad to schedule some time. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 8/29/2022 "Frustrating" 2/5 What do you like best about Click? Template makes it easy for weekly newsletters. Review collected by and hosted on G2.com. What do you dislike about Click? Constant stop and save. Issues with changing/resizing fonts and then the change doesn't happen. Highlighting of text blocks and then can't make changes. Won't set to my time zone, even when I select my time zone for scheduling. Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? Looks better and more efficient that using Outlook (which is what we used to do). Review collected by and hosted on G2.com. Show More Response from Ross Bateman of Click [Editedit](https://www.g2.com/survey_responses/click-review-7044454/official_response/edit) We appreciate your review. At ClickDimensions we want our customers to leverage our tools to their full potential to drive continual improvement in their marketing results. We’d welcome some 1:1 time to see how we can help, please reach out directly to your CSM or send your contact info to success@clickdimensions.com and we’ll be glad to schedule some time. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 8/18/2022 "Not user friendly or intuitive" 1.5/5 What do you like best about Click? The product integrates well with Microsoft Dynamics Review collected by and hosted on G2.com. What do you dislike about Click? Incredibly clunky, not user friendly or intuitive, multiple bugs Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? It was supposed to be a one-stop automation tool, but because it's so difficult to use, we don't use it as we should. Review collected by and hosted on G2.com. Show More Response from Ross Bateman of Click [Editedit](https://www.g2.com/survey_responses/click-review-6999039/official_response/edit) We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. At ClickDimensions we want our customers to leverage our tools to their full potential to drive continual improvement in their marketing results. We’d welcome some 1:1 time to see how we can help, please reach out directly to your CSM or send your contact info to success@clickdimensions.com and we’ll be glad to schedule some time. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") UC Verified User in Chemicals Mid-Market (51-1000 emp.) 5/26/2022 "Not as user-friendly as expected." 2/5 What do you like best about Click? I appreciate that ClickDimensions can track many of the things I need to report on. Review collected by and hosted on G2.com. What do you dislike about Click? I don't like that I can't talk to Support right away to get a quick and knowledgeable answer as I can with HubSpot. I don't like that I can't search as easy as I would like. I don't like that I get too many errors. I don't like that it's not user-friendly. Review collected by and hosted on G2.com. What problems is Click solving and how is that benefiting you? It has a lot of capabilities that we didn't have before. Review collected by and hosted on G2.com. Show More Response from Ross Bateman of Click [Editedit](https://www.g2.com/survey_responses/click-review-6670108/official_response/edit) We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. That said, I’m happy to tell you that we’ve made some great enhancements to our platform recently and there are more changes coming later this year. We’d welcome the opportunity to further discuss how we can improve. Please reach out to your Customer Success Manager who can get a call set up – we’re here to help. Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Click? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Click ](https://www.g2.com/products/clickdimensions-click/discussions/new) GU Guest User • Last activity about 1 year ago What is ClickDimensions used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-clickdimensions-used-for) [ View all Discussions ](https://www.g2.com/products/clickdimensions-click/discuss) ## Pricing Options Pricing provided by Click. ### Base $635.00 ### Business $900.00 ### Custom Contact Us [ View More Pricing Information ](https://www.g2.com/products/clickdimensions-click/pricing) Click Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,916) [ Compare Now ](https://www.g2.com/compare/clickdimensions-click-vs-hubspot-marketing-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage 4.1/5(3,149) [ Compare Now ](https://www.g2.com/compare/adobe-marketo-engage-vs-clickdimensions-click) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a9b023e28464647fa13b8f367a5f12c/act-on%282%29.png "Product Avatar Image") Act-On 4.1/5(1,071) [ Compare Now ](https://www.g2.com/compare/act-on-vs-clickdimensions-click) ##### ##### Click Features Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability Online Marketing Landing Pages and Forms Dynamic Content A/B Testing Lead Management Marketing Lead Database Data Quality Management Segmentation Reporting & Analytics Basic Reporting Web Analytics [ View More Features ](https://www.g2.com/products/clickdimensions-click/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Marketing Automation](https://www.g2.com/categories/marketing-automation) [Survey](https://www.g2.com/categories/survey)[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Transactional Email](https://www.g2.com/categories/transactional-email) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What exit interview management tools have the most intuitive design for increasing response rates compared to traditional form-based surveys?](https://www.g2.com/discussions/what-exit-interview-management-tools-have-the-most-intuitive-design-for-increasing-response-rates-compared-to-traditional-form-based-surveys)[Top-rated pricing tools for SaaS companies](https://www.g2.com/discussions/top-rated-pricing-tools-for-saas-companies)[Top-rated AI agents for multi-channel customer support](https://www.g2.com/discussions/what-are-the-top-rated-ai-agents-for-multi-channel-customer-support) [Most recommended AI service for sales teams](https://www.g2.com/discussions/what-s-the-most-recommended-ai-service-for-sales-teams)[What are the best reputation management services platforms for teams evaluating solutions before full commitment?](https://www.g2.com/discussions/what-are-the-best-reputation-management-services-platforms-for-teams-evaluating-solutions-before-full-commitment)[Pros and Cons Details](https://www.g2.com/products/clickdimensions-click/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)