Click Reviews & Product Details

Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively. Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes. Over 3,700 customers across 76 countries trust us to provide the tools they need to drive marketing results. Discover what ClickDimensions can help you achieve. Click – Built to Grow your Business.

Seller

Click

Discussions

Click Community

Languages Supported

English, French

Product Description

Marketing Automation for Microsoft Dynamics CRM

Overview by

Frank Paterno (Marketing, Product, & Sales Executive)

Pricing

Pricing provided by Click.

Base

$635.00

Business

$900.00

View More Pricing Information

Top-Rated Alternatives

Act-On

4.1/5

(1,011)

HubSpot Marketing Hub

4.5/5

(13,528)

Salesforce Marketing Cloud Account Engagement

4/5

(2,272)

View All Alternatives

Click Media

Create email templates inside Dynamics CRM with our drag and drop email editor or use one of Click's beautifully designed templates to get you started!

Collect contact and lead data through web forms and landing pages

Click Demo - Click Campaign Automation Builder

Build multi-channel, automated campaigns using an easy drag and drop interface.

Use Click Social to publish posts, engage with your audience and measure your influence, and link social media campaigns to revenue growth. All from one easy-to-use platform.

Use Click's calendar to get a complete overview of all your marketing activities, from social posts to campaigns.

G2 reviews are authentic and verified.

Here's how.

Zoran I.

Business Analytics Manager

Mid-Market (51-1000 emp.)

11/16/2022

"Click D is a unique product out there for any organisation that uses Dynamics 365"

5/5

What do you like best about Click?

The solution is constantly updated, and the new features are really up to date with the standards; with the premium support, this is a reliable solution and really user friendly Review collected by and hosted on G2.com.

What do you dislike about Click?

We recommend premium support for the high volume users, as it might take a while for Click D support to fix the issues you are having at any given moment. However, the product is reliable Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thanks Zoran! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Tonicha W.

Senior Digital Marketing Executive

Small-Business (50 or fewer emp.)

11/17/2022

"Mostly positive but a few teething problems"

4/5

What do you like best about Click?

Good email building and sending services

Good survey building

Intergrates directly with our CRM Microsoft Dynamics 365, with other automation platforms this has been a challenge Review collected by and hosted on G2.com.

What do you dislike about Click?

Sometimes can be a bit clunky, seems to lock people out randomly of access

Also form builder is a bit outdated and could be better - more like the survey builder Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thanks Tonicha! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Umang V.

Director

Information Technology and Services

Mid-Market (51-1000 emp.)

11/22/2022

"ClickDimensions for Digital Marketing Automation"

3.5/5

What do you like best about Click?

Ease of Use... The simplicity and intuitive layout of user controls provided help in making onboarding of new team members easy. Also, the provided calendar works as an excellent dashboard for tracking of campaigns Review collected by and hosted on G2.com.

What do you dislike about Click?

Slow Loading Time... As per my observation, the controls and calendar take a relatively long time to load even while you are using the highest internet speed networks Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thanks Umang! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Verified User in Government Relations

Mid-Market (51-1000 emp.)

11/15/2022

"ClickDimensions - As Advertised!"

3.5/5

What do you like best about Click?

Most of the guesswork has been taken care of. It's quite easy to use... almost too powerful for what I use it for. The support is quite responsive whenever I require help. Review collected by and hosted on G2.com.

What do you dislike about Click?

They used to have an online chat support function that either doesn't exist anymore, or I have just had a long string of bad luck reaching anyone, without having to wait until next business day for an email reply. It was so much quicker and efficient but I understand from a resource point of view, having staff wait for online live support can be challenging. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

amanda a.

Enterprise (> 1000 emp.)

3/6/2023

"Fantastic product...when it works..."

2/5

What do you like best about Click?

integrates well with Microsoft Dynamics, fairly intuitive Review collected by and hosted on G2.com.

What do you dislike about Click?

email stats don't add up and don't give everything you need. Support takes FOREVER to finally get to someone who can actually help when things aren't working. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thanks Amanda – We appreciate your feedback and take it very seriously. We’d welcome the opportunity to connect with you to see how we can help. We’ve escalated your concerns to our support team as well as your Customer Success Manager who will be in reaching out. If you need anything in the meantime, please feel free to contact us at success@clickdimensions.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/18/2022

"Great marketing product"

4.5/5

What do you like best about Click?

Love the campaign automation aspect of ClickDimensions. A really good powerful tool to engage with potential customers and keep enquiries warm. The additional benefit of having this live natively within the Power platform improves our processes. Review collected by and hosted on G2.com.

What do you dislike about Click?

Would like it to be more user-friendly with custom tables as it is ultimately geared towards Lead, Contact and Account. Although saying that, it is understandable as these are the only main entities with an Email field as standard and would be the main ones that work with an Email marketing tool such as ClickDimensions. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thank you, we greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’re delighted to hear that Campaign Automation has helped you to engage with potential customers.

Angelica P.

Small-Business (50 or fewer emp.)

3/1/2023

"A great tool for managing prospects and database"

5/5

What do you like best about Click?

Easy sales funnel and integrates well with Outlook Review collected by and hosted on G2.com.

What do you dislike about Click?

Creating new searches and parameters for data could be easier Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thanks Angelica! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Richard P.

Enterprise (> 1000 emp.)

2/28/2023

"ClickDimensions is a proven direct marketing platform"

3.5/5

What do you like best about Click?

Confidence in the ability to send our largest bulk emails reliably and keep a high sender reputation. Review collected by and hosted on G2.com.

What do you dislike about Click?

Automation was not reliable enough for our need sto turn it on and trust it to work. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thanks Richard! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss Campaign Automation – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/25/2023

"Not that intuitive. Get lots of errors."

3.5/5

What do you like best about Click?

It is helpful for setting up events and tracking event participations Review collected by and hosted on G2.com.

What do you dislike about Click?

Get quite a lot of error messages. Isn't always intuitive Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We are continually working to improve our solutions, if there’s anything more we can do – please do not hesitate to reach out.

Ahmad K.

ICT Administrative

Mid-Market (51-1000 emp.)

11/23/2022

"Manage your marketing with a click"

5/5

What do you like best about Click?

ClickDimension is a very easy and simple tool that allows you to reach your customers and or members in a very easy way and get full insights with just a few clicks Review collected by and hosted on G2.com.

What do you dislike about Click?

At the moment we don't have anything to dislike because there were things but they have already been fixed. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thanks Ahmad! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.