Chekkit Features

Creates feedback forms that are consistent with the design of the site.

Supports the creation and deployment of different survey types on different channels or devices.

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Allows designs to adapt automatically to the device that users access the survey or software.

Aggregates feedback and transforms feedback into actionable insights.

Triggers creation of a new case after customer leaves feedback.

Analyze collected feedback near or in real-time.

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Provides a secure and compliant system.

Continually inspects, audits, and monitors system to keep it up to date.

Based on 57 Chekkit reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis.

Based on 49 Chekkit reviews and verified by the G2 Product R&D team. Allows users to get real-time information on competitors performance and reputation.

Based on 44 Chekkit reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.

Based on 40 Chekkit reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.

Provides a centralized hub and management tools for all data points related to online reputation. This feature was mentioned in 59 Chekkit reviews.

Based on 42 Chekkit reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions.

Based on 42 Chekkit reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns.

Based on 43 Chekkit reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Delivers notifications to both sides of the conversation. This feature was mentioned in 45 Chekkit reviews.

As reported in 21 Chekkit reviews. Sends automated emails to further engage clients and potential clients.

As reported in 37 Chekkit reviews. Allows for live chat to be enabled within the app for customer help.

Allows users to customize chat colors, text, logos, and branding. 33 reviewers of Chekkit have provided feedback on this feature.

Archives conversations in a separate location for later reference. This feature was mentioned in 41 Chekkit reviews.

Based on 29 Chekkit reviews. Enables employees to denote potential customers.

Based on 29 Chekkit reviews. Establishes a knowledge base for employee reference during conversations.

Allows for the creation of profiles for contacts and customers. 30 reviewers of Chekkit have provided feedback on this feature.

Mapped-out responses for conversations. 17 reviewers of Chekkit have provided feedback on this feature.

Live human component of conversations. This feature was mentioned in 26 Chekkit reviews.

Based on 19 Chekkit reviews. Quality of interface for designing and customizing conversation maps.

As reported in 20 Chekkit reviews. Conversations enacted over social media.

As reported in 28 Chekkit reviews. Conversations enacted through embedding or pop-ups on websites.

As reported in 29 Chekkit reviews. Conversations enacted through text message (SMS).

As reported in 13 Chekkit reviews. Conversations enacted through voice assistants.

Conversations enacted through other channels. 13 reviewers of Chekkit have provided feedback on this feature.

As reported in 32 Chekkit reviews. Software incorporates multiple digital communications channels.

Based on 20 Chekkit reviews. Allows incorporation of inbound contacts from non-marketing channels.

Based on 19 Chekkit reviews. Overall quality of customer targeting based on needs or situations.

As reported in 20 Chekkit reviews. Creation and modification of customer profiles based on conversations.

Based on 21 Chekkit reviews. Reporting based around specific and overall conversation results.

Capture and organization of leads from conversations. This feature was mentioned in 18 Chekkit reviews.

As reported in 20 Chekkit reviews. Success rate of conversations leading to customer purchases.

As reported in 14 Chekkit reviews. Enables users to send mass text message campaigns

Facilitates two-way text messaging to encourage consumer engagement and loyalty 17 reviewers of Chekkit have provided feedback on this feature.

Provides automatic text message replies to recipients This feature was mentioned in 17 Chekkit reviews.

As reported in 15 Chekkit reviews. Provides automatic URL shortening to use less characters via text

Based on 14 Chekkit reviews. Sends out multimedia via text messages, such as coupons, pictures, and audio

As reported in 14 Chekkit reviews. Offers features for personalizing text messages based on customer information or past behavior

Allows users to establish automated workflows and triggers to deliver transactional text messages This feature was mentioned in 15 Chekkit reviews.

Allows planning and deployment of an overall communications strategy. This feature was mentioned in 25 Chekkit reviews.

As reported in 22 Chekkit reviews. Includes or integrates with content creation apps.

As reported in 40 Chekkit reviews. Outbound communications are segmented and personalized.

Inbound contacts are identified and handled based on history. This feature was mentioned in 37 Chekkit reviews.

Based on 28 Chekkit reviews. Software verifies compliance with GDPR, CAN-SPAM, and other legal requirements.

As reported in 15 Chekkit reviews. Provides pre-built or customizable performance reports

Automates tasks and features for added convenience 15 reviewers of Chekkit have provided feedback on this feature.

Offers a white labeling service for agencies or resellers to customize platform branding This feature was mentioned in 10 Chekkit reviews.

As reported in 10 Chekkit reviews. Text enables landline phones so users can receive text messages sent to an existing business number

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives