# Chekkit vs Swell Comparison

| | Chekkit | Swell | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 155 | 372 | 
| **Largest Market Segment** | Small-Business (89.6% of reviews) | Small-Business (87.1% of reviews) | 
| **Entry Level Price** | $149.00 Per Month | Contact Us 1 Per Location | 

---
## Top Pros & Cons

### Chekkit

Pros:
- AI Integration (1 reviews)
- AI Technology (1 reviews)

Cons:
- AI Limitations (1 reviews)
- Chat Functionality (1 reviews)

### Swell

**Not enough data**

---
## Ratings Comparison
| Rating | Chekkit | Swell | 
|---|---|---|
  | **Meets Requirements** | 9.4 (113 reviews) | 9.0 (256 reviews) | 
  | **Ease of Use** | 9.6 (114 reviews) | 9.0 (259 reviews) | 
  | **Ease of Setup** | 9.6 (63 reviews) | 8.8 (178 reviews) | 
  | **Ease of Admin** | 9.6 (62 reviews) | 9.2 (177 reviews) | 
  | **Quality of Support** | 9.7 (109 reviews) | 9.2 (251 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (62 reviews) | 9.2 (175 reviews) | 
  | **Product Direction (% positive)** | 9.5 (102 reviews) | 8.8 (228 reviews) | 

---
## Pricing

### Chekkit

#### Entry-Level Pricing

Plan: Chekkit Pricing

Price: $149.00 Per Month

Description: We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back.

Key Features:
- All-in-one Inbox
- Reviews
- Textchat

[Learn more about Chekkit](https://www.g2.com/products/chekkit/reviews)

#### Free Trial

Yes

### Swell

#### Entry-Level Pricing

Plan: Online Reputation

Price: Contact Us 1 Per Location

Description: For gaining reviews and boosting your reputation 

Key Features:
- Personalize review invites
- Send SMS and email review invites
- Create automated review campaigns

[Browse all 3 editions](https://www.g2.com/products/socialswell-inc-swell/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Chekkit** | 9.1/10 | 31 |
| **Swell** | N/A | N/A |

#### Messenger

| Feature | Chekkit | Swell | 
|---|---|---|
| **Sequencing** | 9.5 (17 reviews) | Not enough data | 
| **AI** | Feature Not Available | Not enough data | 
| **Live Chat** | 9.2 (26 reviews) | Not enough data | 
| **Customization Interface** | 8.3 (19 reviews) | Not enough data | 

#### Channels

| Feature | Chekkit | Swell | 
|---|---|---|
| **Social Media** | 9.0 (20 reviews) | Not enough data | 
| **Website** | 8.9 (28 reviews) | Not enough data | 
| **Text Message (SMS)** | 9.5 (29 reviews) | Not enough data | 
| **Voice Assistants** | 9.0 (13 reviews) | Not enough data | 
| **Other** | 8.7 (13 reviews) | Not enough data | 

#### Customers

| Feature | Chekkit | Swell | 
|---|---|---|
| **Targeting** | 9.1 (19 reviews) | Not enough data | 
| **Profiles** | 9.4 (20 reviews) | Not enough data | 
| **Analytics** | 8.9 (21 reviews) | Not enough data | 
| **Lead Gathering** | 9.1 (18 reviews) | Not enough data | 
| **Sales Conversion** | 9.3 (20 reviews) | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Chekkit | Swell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Chekkit** | 9.2/10 | 18 |
| **Swell** | N/A | N/A |

#### Text Messaging

| Feature | Chekkit | Swell | 
|---|---|---|
| **Bulk SMS** | 9.4 (14 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 9.6 (17 reviews) | Not enough data | 
| **Text Scheduler** | Feature Not Available | Not enough data | 
| **Automatic Replies** | 9.1 (17 reviews) | Not enough data | 
| **Automatic URL Shortening** | 9.0 (15 reviews) | Not enough data | 
| **MMS Marketing** | 9.0 (14 reviews) | Not enough data | 
| **Personalization** | 9.4 (14 reviews) | Not enough data | 
| **Transactional SMS** | 9.6 (15 reviews) | Not enough data | 

#### SMS Platform

| Feature | Chekkit | Swell | 
|---|---|---|
| **Reporting** | 9.0 (15 reviews) | Not enough data | 
| **Automation** | 8.6 (15 reviews) | Not enough data | 
| **White Label** | 9.5 (10 reviews) | Not enough data | 
| **Text-to-Landline** | 8.8 (10 reviews) | Not enough data | 
| **Short Codes** | Feature Not Available | Not enough data | 
| **API Integration** | Feature Not Available | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Chekkit | Swell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### AI Automation - SMS Marketing

| Feature | Chekkit | Swell | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

#### AI Content Generation - SMS Marketing

| Feature | Chekkit | Swell | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Chekkit** | 9.1/10 | 56 |
| **Swell** | N/A | N/A |

#### Channels

| Feature | Chekkit | Swell | 
|---|---|---|
| **Multi-Channel Coverage** | 9.0 (32 reviews) | Not enough data | 
| **Open Listening** | 8.9 (20 reviews) | Not enough data | 
| **Physical Media** | Feature Not Available | Not enough data | 

#### Design

| Feature | Chekkit | Swell | 
|---|---|---|
| **Communications Strategy Development** | 8.9 (25 reviews) | Not enough data | 
| **Create Content** | 9.2 (22 reviews) | Not enough data | 
| **Personalization** | 9.0 (40 reviews) | Not enough data | 
| **Inbound Identification** | 9.4 (37 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (28 reviews) | Not enough data | 

#### Generative AI

| Feature | Chekkit | Swell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Chekkit** | N/A | N/A |
| **Swell** | 8.5/10 | 75 |

#### Conversational Platform

| Feature | Chekkit | Swell | 
|---|---|---|
| **Personalization** | Not enough data | 8.3 (57 reviews) | 
| **Omnichannel** | Not enough data | 8.6 (34 reviews) | 
| **Contextual Engagement** | Not enough data | 8.8 (37 reviews) | 
| **Proactive Engagement** | Not enough data | 8.8 (37 reviews) | 

#### Support Automation

| Feature | Chekkit | Swell | 
|---|---|---|
| **Intelligent Routing** | Not enough data | 8.2 (39 reviews) | 
| **Seamless Escalation** | Not enough data | 8.7 (42 reviews) | 
| **Transcripts** | Not enough data | 8.5 (38 reviews) | 
| **Self-Serve Support** | Not enough data | 8.0 (32 reviews) | 

#### Generative AI

| Feature | Chekkit | Swell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Chekkit** | N/A | N/A |
| **Swell** | N/A | N/A |

#### Customization

| Feature | Chekkit | Swell | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Multi-page Forms** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Chekkit | Swell | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Chekkit** | 9.0/10 | 48 |
| **Swell** | 8.4/10 | 82 |

#### Generative AI

| Feature | Chekkit | Swell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Chekkit | Swell | 
|---|---|---|
| **Pop-up Chat** | 9.1 (43 reviews) | 8.8 (67 reviews) | 
| **Notifications** | 9.0 (45 reviews) | 8.2 (68 reviews) | 
| **Targeted Emails** | 8.7 (21 reviews) | 7.9 (37 reviews) | 
| **In-App Messaging** | 9.1 (37 reviews) | 8.6 (53 reviews) | 
| **Co-Browsing** | Feature Not Available | 7.8 (30 reviews) | 

####  Internal Use

| Feature | Chekkit | Swell | 
|---|---|---|
| **Customization ** | 8.8 (33 reviews) | 8.3 (53 reviews) | 
| **Conversation Archiving** | 9.1 (41 reviews) | 8.6 (51 reviews) | 
| **Lead Development** | 9.4 (29 reviews) | 8.6 (40 reviews) | 
| **Knowledge Base** | 9.0 (29 reviews) | 8.7 (40 reviews) | 
| **Team Inbox ** | Feature Not Available | 8.3 (44 reviews) | 
| **Customer Profiles** | 9.0 (30 reviews) | 8.5 (42 reviews) | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Chekkit** | 9.3/10 | 11 |
| **Swell** | 8.8/10 | 76 |

#### Generative AI

| Feature | Chekkit | Swell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Chekkit | Swell | 
|---|---|---|
| **Brand Design Consistency** | 9.7 (6 reviews) | Feature Not Available | 
| **Survey Deployment** | 9.2 (6 reviews) | 8.7 (52 reviews) ✓ Verified | 
| **Feedback Collection** | 8.9 (9 reviews) | 8.8 (60 reviews) ✓ Verified | 
| **Device Responsiveness** | 9.2 (8 reviews) | 9.0 (54 reviews) | 

#### Process Management

| Feature | Chekkit | Swell | 
|---|---|---|
| **Feedback Aggregation** | 8.6 (6 reviews) | 8.6 (54 reviews) ✓ Verified | 
| **Trigger Alerts** | 9.7 (6 reviews) | 8.8 (49 reviews) | 
| **Real-Time Analysis** | 9.2 (6 reviews) | 8.9 (54 reviews) ✓ Verified | 
| **Real-Time Action** | 9.3 (7 reviews) | 8.7 (55 reviews) | 

#### System Management

| Feature | Chekkit | Swell | 
|---|---|---|
| **Security** | 9.3 (5 reviews) | 8.9 (55 reviews) | 
| **System Monitoring** | 9.4 (6 reviews) | 8.9 (49 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Chekkit** | 9.2/10 | 65 |
| **Swell** | 8.6/10 | 187 |

#### Consumer Intelligence

| Feature | Chekkit | Swell | 
|---|---|---|
| **Customer Feedback** | 9.6 (57 reviews) ✓ Verified | 9.0 (140 reviews) ✓ Verified | 
| **Competitive Intelligence** | 9.5 (49 reviews) ✓ Verified | Feature Not Available | 
| **Sentiment Analysis** | 9.0 (44 reviews) ✓ Verified | 8.8 (113 reviews) ✓ Verified | 

#### Reporting

| Feature | Chekkit | Swell | 
|---|---|---|
| **Corporate Reporting** | 9.1 (40 reviews) ✓ Verified | 8.4 (90 reviews) ✓ Verified | 
| **Dashboard** | 9.4 (60 reviews) | 8.9 (164 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Chekkit | Swell | 
|---|---|---|
| **Social Networks Monitoring** | 8.8 (42 reviews) ✓ Verified | 8.4 (97 reviews) ✓ Verified | 
| **Social Media Management** | 8.8 (43 reviews) ✓ Verified | 8.1 (88 reviews) ✓ Verified | 

#### Generative AI

| Feature | Chekkit | Swell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Chekkit | Swell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Live Chat Software](https://www.g2.com/categories/live-chat), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to Chekkit (4):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Swell (1):** [Conversational Support Software](https://www.g2.com/categories/conversational-support)


---
## Reviewer Demographics

### By Company Size

| Segment | Chekkit | Swell | 
|---|---|---|
| **Small-Business** | 89.6% | 87.1% | 
| **Mid-Market** | 10.4% | 12.3% | 
| **Enterprise** | 0% | 0.6% | 

### By Industry

#### Chekkit

- **Retail:** 16.9%
- **Luxury Goods & Jewelry:** 9.7%
- **Consumer Services:** 5.8%
- **Furniture:** 5.8%
- **Automotive:** 5.2%
- **Marketing and Advertising:** 5.2%
- **Construction:** 4.5%
- **Medical Practice:** 4.5%
- **Insurance:** 3.9%
- **Real Estate:** 3.2%
- **Other:** 35.1%

#### Swell

- **Hospital & Health Care:** 27.0%
- **Health, Wellness and Fitness:** 18.8%
- **Medical Practice:** 15.2%
- **Construction:** 4.7%
- **Leisure, Travel & Tourism:** 4.1%
- **Retail:** 3.5%
- **Marketing and Advertising:** 2.6%
- **Insurance:** 2.3%
- **Consumer Services:** 2.1%
- **Automotive:** 1.8%
- **Other:** 17.9%

---
## Alternatives

### Alternatives to Chekkit

- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3887 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2499 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14716 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (647 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1908 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (649 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (418 reviews)

### Alternatives to Swell

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3887 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1255 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2917 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2499 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (649 reviews)
- [Nicereply](https://www.g2.com/products/nicereply/reviews) — 4.5/5 stars (431 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (418 reviews)

---
## Top Discussions

### Chekkit

- Title: [How to organize messages without losing information that may need to be referenced at a later time.](https://www.g2.com/discussions/how-to-organize-messages-without-losing-information-that-may-need-to-be-referenced-at-a-later-time) — 1 comment, 1 upvote
  > **Top comment:** "Hi Teegan, to archive a message there is a "Close Message" feature that will put all messages in the closed tab. 

Thank you for your feedback on an..."
- Title: [Can you please add a "Save All Attachments" feature for both PC and phone application?](https://www.g2.com/discussions/can-you-please-add-a-save-all-attachments-feature-for-both-pc-and-phone-application) — 1 comment, 1 upvote
  > **Top comment:** "Hi Robin,

Thanks for your feedback! Could you please clarify? Do you mean save all attachments that have been sent and received in the conversation? If..."

### Swell

- Title: [How can I get more support?](https://www.g2.com/discussions/36436-how-can-i-get-more-support) — 1 comment, 1 upvote
  > **Top comment:** "When you ae on the swell dashboard on the top right next to the right of Quick Send is an information help bot. "
- Title: [I am still interested in using your product but need someone who is able to follow through and follow up](https://www.g2.com/discussions/36389-i-am-still-interested-in-using-your-product-but-need-someone-who-is-able-to-follow-through-and-follow-up) — 1 comment, 1 upvote
  > **Top comment:** "Our Onboarding coach was Jacob Voyles .  support@swellcx.com
385-519-6341. "
- Title: [How can I close the chats without having to delete them with the beta experience?](https://www.g2.com/discussions/36385-how-can-i-close-the-chats-without-having-to-delete-them-with-the-beta-experience) — 1 comment, 1 upvote
  > **Top comment:** "When you are on the dashboard, in message , on the right side there is an option to archive. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chekkit-vs-socialswell-inc-swell)