--- title: Chekkit Reviews meta_title: 'Chekkit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 155 reviews by the users' company size, role or industry to find out how Chekkit works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 155 scale: '5' date_modified: '2026-10-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Chekkit Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the AI integration of Chekkit, enhancing their websites with unique chatbot capabilities for improved customer interaction. (1 mentions)
Users appreciate the innovative AI chatbot feature of Chekkit, setting their website apart in the industry. (1 mentions)
Users find the unique chatbot integration feature of Chekkit enhances their website's functionality and user engagement. (1 mentions)
Users value the integration capabilities of Chekkit, allowing unique features like chatbots on their websites. (1 mentions)
Users find the limited communication options of Chekkit frustrating, as responding to guests is only possible through text. (1 mentions)
Users are frustrated by the limited chat functionality, only allowing responses to guests via text. (1 mentions)
Users find the limited response options to guests via text to be restrictive and inconvenient. (1 mentions)
Users find the poor chat functionality of Chekkit limiting, as text responses are the only option for communication. (1 mentions)

Top Pros or Advantages of Chekkit

Top Cons or Disadvantages of Chekkit

Chekkit Reviews (155)

Reviews

Chekkit Reviews (155)

4.9
155 reviews
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Simon F.
SF
Simon F.
manager
Small-Business (50 or fewer emp.)
"Chekkit: Affordable, Feature-Rich Messaging Hub with Excellent AI Proofing"
5/5
What do you like best about Chekkit?

What I really love is that they keep adding wonderful features, like connecting my website, Meta DMs, and customer messages all in one platform. They also have an amazing AI message proofing feature that helps us reply to customers more professionally.

I’ve looked into other SMS platforms, and Chekkit by far beats them all when it comes to affordability, functionality, and ease of use Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

never had an issues not sure I think everything is great so far Review collected by and hosted on G2.com.

DM
Daryn M.
VP of Operations
Mid-Market (51-1000 emp.)
"Innovative Chatbot Integration Sets Us Apart"
4/5
What do you like best about Chekkit?

It has enabled us to add a chatbot to our website, which isn't typical in our industry Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

The only way to respond to guests is via text Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Excellent review software"
5/5
What do you like best about Chekkit?

Awesome software. Does exactly what is needed without any issues. Great company, great customer service, great technical support, lots of attention to detail, and exceptional care and dedication from Dan and the entire team at Chekkit! The software is easy to use and it's been smooth sailing for us since we started using it. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

To be honest, haven't had any issues with Chekkit in years and we continue to use it for all our locations. Review collected by and hosted on G2.com.

MH
Michael H.
Owner
Small-Business (50 or fewer emp.)
"Improved Client Communication"
5/5
What do you like best about Chekkit?

My ability to communicate with clients has enhanced thanks to the live chat. Chekkit is simple to use and provides excellent customer service. Customers adore it, and it's also reasonably priced. The options available, such as the ability to attach photographs and documents, have made maintaining my business really simple. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

It can be frustrating at times to understand how to use the platform because we are still in the learning process. Automation would be much better off if they had pre-assigned name tags rather than being left blank. After receiving an automated text, we need to do some more research to locate the consumer. Review collected by and hosted on G2.com.

Julie M.
JM
Julie M.
Marketing Director
Mid-Market (51-1000 emp.)
"Great Podium alternative for your small business"
5/5
What do you like best about Chekkit?

Ease of use, great customer support, and the price is nice! Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

We have really enjoyed Chekkit and there is nothing we would change. Review collected by and hosted on G2.com.

KS
Karthik S.
Marketing and Advertising
Mid-Market (51-1000 emp.)
"The best online reputation and customer communication management software is Chekkit."
5/5
What do you like best about Chekkit?

I really like the live chat on this platform. I can communicate with my clients very easily. Customer support is excellent. It is very easy to use. Chikkit is very affordable, which is attracting my clients. It is very easy to navigate and has a lot of options. It is very useful to attach images and documents. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

There is nothing much to dislike. Everything is fine. It is a very popular platform. Sometimes getting the message across to the sales team members becomes a little difficult. If you can solve these small problems, this platform will go much further. Review collected by and hosted on G2.com.

JK
Jill K.
Mid-Market (51-1000 emp.)
"Very Pleased With Chekkit"
5/5
What do you like best about Chekkit?

The tool is very easy to use. We use it for multiple teams and locations. User-friendly platform and produces great results with our customers. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

We do not have any downsides. I have not heard any complaints from my team. Review collected by and hosted on G2.com.

Linden L.
LL
Linden L.
Owner
Small-Business (50 or fewer emp.)
"YES YES YES"
5/5
What do you like best about Chekkit?

Automations have sped up our work time around, Texting for collections has proven 45% better results than calling, Using texting to send pictures and short video calls has allowed us to have a more personalized customer experience Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

Learning the platform has been relatively user-friendly, We are still learning how to get around the platform causing some frustrations at times. I would love to see Automations have name tags already assigned to them vs being blank, We have to dig a little more to figure out who the customer is after an automated text. Review collected by and hosted on G2.com.

EO
Evan O.
A
Small-Business (50 or fewer emp.)
"Best Product, Super Customer Super and at the Right Price!"
5/5
What do you like best about Chekkit?

Superior product than the competition. Customer support is great and its price is much lower than Podium! Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

There is nothing I can say. It's just great! Review collected by and hosted on G2.com.

Chris W.
CW
Chris W.
Operation Specialist
Small-Business (50 or fewer emp.)
"Chekkit has helped our business and employees stay on the same page tremendously."
5/5
What do you like best about Chekkit?

Checkkit seems to help us most with keeping good customer relations. If a customer needs something specific, it will be thrown into Chekkit for sales to hop on and accomplish. It has streamlined this kind of communication at my store. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

Truthfully, I have not thought about what could be wrong with Chekkit as it accomplishes things for us daily. This app works EXACTLY how we need it to, so to try and come up with a negative aspect would just be false! Review collected by and hosted on G2.com.