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Compare Birdeye and Chekkit 
Featured Products
At a Glance
Market Segments
Small-Business (49.4% of reviews)
Small-Business (89.5% of reviews)
Entry-Level Pricing
Contact Us
$149.00 Per Month
Birdeye
Star Rating
(3,896)4.7 out of 5
Market Segments
Small-Business (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansChekkit
Star Rating
(154)4.9 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Learn more about ChekkitSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye excels in managing online reputation, with users highlighting its efficiency in responding to clients quickly and the ease of connecting all reviews in one space. This makes it a strong choice for businesses looking to enhance their online presence.
- Users say that Chekkit stands out for its innovative features, such as the ability to add a chatbot to websites, which is particularly beneficial in industries where this is not common. Reviewers appreciate the direct communication tools that Chekkit provides, enhancing customer interaction.
- According to verified reviews, Birdeye's overall user satisfaction is significantly higher, reflected in its G2 Score of 99.54 compared to Chekkit's 38.17. This suggests that users find Birdeye to be a more reliable partner in managing their online reputation.
- Reviewers mention that while both platforms are user-friendly, Chekkit has a slight edge in ease of setup and administration, with users noting its intuitive interface and fantastic support team, which contributes to a smoother onboarding experience.
- Users highlight that Birdeye's comprehensive SEO benefits are a major plus, making it very easy to use for businesses focused on improving their search visibility. This feature is particularly appealing for small businesses looking to maximize their online reach.
- G2 reviewers indicate that while Chekkit offers strong customer support and attention to detail, Birdeye's extensive feature set and higher total number of reviews suggest a more robust solution for businesses seeking a well-rounded online reputation management tool.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Chekkit
Chekkit Pricing
$149.00
Per Month
We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back.
- All-in-one Inbox
- Reviews
- Textchat
Free Trial
Birdeye
Free Trial is available
Chekkit
Free Trial is available
Ratings
Meets Requirements
9.3
3,350
9.4
113
Ease of Use
9.3
3,405
9.6
113
Ease of Setup
9.1
2,466
9.6
62
Ease of Admin
9.2
2,002
9.6
62
Quality of Support
9.4
3,185
9.7
108
Has the product been a good partner in doing business?
9.4
2,004
9.8
62
Product Direction (% positive)
9.4
3,313
9.5
101
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.8
384
|
Verified
9.5
17
8.6
384
|
Verified
Feature Not Available
8.8
388
|
Verified
9.2
26
8.9
383
|
Verified
8.3
19
Channels
8.9
402
|
Verified
9.0
20
8.9
390
|
Verified
8.9
28
9.0
401
|
Verified
9.5
29
8.1
324
|
Verified
9.0
13
8.3
316
|
Verified
8.7
13
Customers
8.9
389
|
Verified
9.1
19
8.7
377
9.4
20
9.0
386
|
Verified
8.9
21
8.7
371
|
Verified
9.1
18
8.6
352
9.3
20
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Text Messaging
9.0
269
9.4
14
9.1
269
9.6
17
8.7
243
Feature Not Available
9.0
277
9.1
17
Feature Not Available
9.0
15
8.8
241
9.0
14
8.9
252
9.4
14
Feature Not Available
9.6
15
SMS Platform
9.0
259
9.0
15
9.0
259
8.6
15
8.5
201
9.5
10
8.3
203
8.8
10
8.2
186
Feature Not Available
8.5
201
Feature Not Available
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Channels
Not enough data
9.0
32
Not enough data
8.9
20
Not enough data
Feature Not Available
Design
Not enough data
8.9
25
Not enough data
9.2
22
Not enough data
9.0
40
Not enough data
9.4
37
Not enough data
9.4
28
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.9
454
|
Verified
Not enough data
8.8
422
|
Verified
Not enough data
8.5
380
Not enough data
8.8
446
|
Verified
Not enough data
Performance
8.9
493
|
Verified
Not enough data
9.0
498
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.1
43
Not enough data
9.4
43
Not enough data
8.8
39
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.3
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
216
Not enough data
9.1
373
|
Verified
Not enough data
9.2
384
|
Verified
Not enough data
9.4
400
|
Verified
Not enough data
8.8
357
Not enough data
9.1
389
|
Verified
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6(won by default)
419
Not enough data
8.4(won by default)
411
Not enough data
8.7(won by default)
421
Not enough data
8.4(won by default)
402
Not enough data
8.8(won by default)
412
Not enough data
8.5(won by default)
412
Not enough data
Social Management
8.7(won by default)
468
Not enough data
9.0(won by default)
488
Not enough data
8.5(won by default)
448
Not enough data
8.8(won by default)
466
Not enough data
7.9(won by default)
432
Not enough data
8.3(won by default)
430
Not enough data
8.4(won by default)
385
Not enough data
Agentic AI - Social Media Management
8.0(won by default)
92
Not enough data
8.1(won by default)
90
Not enough data
7.9(won by default)
100
Not enough data
8.2(won by default)
93
Not enough data
8.1(won by default)
92
Not enough data
8.2(won by default)
91
Not enough data
8.3(won by default)
92
Not enough data
Analytics
8.7
492
Not enough data
8.9
486
Not enough data
8.7
465
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
16
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
192
Not enough data
8.8
211
Not enough data
7.8
189
Not enough data
Operations
8.8
215
Not enough data
8.7
204
Not enough data
8.2
207
Not enough data
8.9
202
Not enough data
9.0
207
Not enough data
8.0
196
Not enough data
7.9
190
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
233
Not enough data
8.7
224
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
240
Not enough data
8.8
227
Not enough data
8.9
236
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
8.9
236
Not enough data
Generative AI
8.4
157
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
604
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
532
Not enough data
8.6
522
Not enough data
Feedback Sources
9.5
683
Not enough data
9.1
587
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
429
Not enough data
8.8
422
Not enough data
Conversational Platform
8.8
389
Not enough data
Feature Not Available
Not enough data
8.8
344
Not enough data
8.9
315
Not enough data
Support Automation
8.7
334
Not enough data
8.7
342
Not enough data
8.8
335
Not enough data
8.6
301
Not enough data
Generative AI
8.4
238
Not enough data
8.4
236
Not enough data
Generative AI
8.6
182
Not enough data
8.6
179
Not enough data
8.1
170
Not enough data
Communication
9.0
356
|
Verified
9.1
43
9.0
382
|
Verified
9.0
45
8.6
267
8.7
21
9.2
357
|
Verified
9.1
37
8.4
245
Feature Not Available
Internal Use
8.8
504
|
Verified
8.8
33
9.0
349
|
Verified
9.1
41
8.7
269
9.4
29
8.8
273
9.0
29
9.1
334
|
Verified
Feature Not Available
8.6
271
9.0
30
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
8.9
9
Not enough data
9.2
8
Process Management
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.3
7
System Management
Not enough data
9.3
5
Not enough data
9.4
6
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Consumer Intelligence
9.2
1917
|
Verified
9.6
57
|
Verified
8.6
1437
|
Verified
9.5
49
|
Verified
8.8
1624
|
Verified
9.0
44
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.8
1617
|
Verified
9.1
40
|
Verified
9.2
1948
|
Verified
9.4
59
Media Monitoring
8.7
1633
|
Verified
8.8
42
|
Verified
8.7
1473
|
Verified
8.8
42
|
Verified
8.4
1277
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.0
307
Not enough data
8.0
294
Not enough data
8.2
308
Not enough data
8.2
293
Not enough data
8.1
298
Not enough data
8.1
292
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.5
9
Not enough data
9.4
8
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Chekkit are categorized as Online Reputation Management, AI Customer Support Agents, SMS Marketing, Conversational Marketing, and Live Chat
Unique Categories
Birdeye is categorized as SEO Tools, Chatbots, Social Media Suites, AI Agents For Business Operations, Marketing Automation, Answer Engine Optimization (AEO), Multi-Location Marketing Platforms, Local Listing Management, Local SEO, AI Content Creation Platforms, Feedback Analytics, Experience Management, Payment Processing, Conversational Support, Patient Engagement, Customer Advocacy, and Social Media Management
Chekkit is categorized as Customer Communications Management and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chekkit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.3%
Construction
7.4%
Marketing and Advertising
6.2%
Medical Practice
6.2%
Other
61.1%
Retail
17.0%
Luxury Goods & Jewelry
9.8%
Furniture
5.9%
Marketing and Advertising
5.2%
Consumer Services
5.2%
Other
56.9%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
How to organize messages without losing information that may need to be referenced at a later time.
1 Comment
DF
Hi Teegan, to archive a message there is a "Close Message" feature that will put all messages in the closed tab.
Thank you for your feedback on an...Read more
Can you please add a "Save All Attachments" feature for both PC and phone application?
1 Comment
DF
Hi Robin,
Thanks for your feedback! Could you please clarify? Do you mean save all attachments that have been sent and received in the conversation? If...Read more
Chekkit has no more discussions with answers
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