Compare Birdeye and Chekkit 
At a Glance
Market Segments
Small-Business (48.4% of reviews)
Small-Business (89.5% of reviews)
Entry-Level Pricing
Contact Us
$149.00 Per Month
Birdeye
Star Rating
(4,032)4.7 out of 5
Market Segments
Small-Business (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansChekkit
Star Rating
(154)4.9 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Learn more about ChekkitSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye excels in online reputation management, with users appreciating its ability to consolidate reviews into a single platform. This feature has significantly improved their online presence in a short time, making it a strong choice for businesses looking to enhance their reputation.
- Users say that Chekkit stands out for its customer communication tools, particularly the integration of chatbots on websites. This feature has allowed businesses to engage more directly with customers, which has been highlighted as a game-changer in their industry.
- Reviewers mention that while Birdeye has a higher overall satisfaction score, Chekkit boasts a slightly better star rating. This indicates that Chekkit users feel very positive about their experience, particularly praising the exceptional customer service and technical support they receive.
- According to verified reviews, Birdeye's implementation process is noted for being quick and intuitive, which is a significant advantage for businesses that need to get up and running without delays. Users have highlighted the ease of onboarding as a key benefit.
- G2 reviewers highlight that Chekkit offers a more affordable entry-level price compared to Birdeye, making it an attractive option for small businesses with budget constraints. This affordability, combined with its robust features, has garnered positive feedback from users.
- Users report that while both platforms provide quality support, Chekkit has received higher marks for its customer service, with many users expressing complete satisfaction with the attention and care provided by the support team, which enhances the overall user experience.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Chekkit
Chekkit Pricing
$149.00
Per Month
We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back.
- All-in-one Inbox
- Reviews
- Textchat
Free Trial
Birdeye
Free Trial is available
Chekkit
Free Trial is available
Ratings
Meets Requirements
9.3
3,463
9.4
113
Ease of Use
9.3
3,518
9.6
113
Ease of Setup
9.1
2,574
9.6
62
Ease of Admin
9.2
2,112
9.6
62
Quality of Support
9.4
3,296
9.7
108
Has the product been a good partner in doing business?
9.4
2,114
9.8
62
Product Direction (% positive)
9.4
3,404
9.5
101
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.8
384
|
Verified
9.5
17
8.5
384
|
Verified
Feature Not Available
8.8
388
|
Verified
9.2
26
8.9
383
|
Verified
8.3
19
Channels
8.9
402
|
Verified
9.0
20
8.9
390
|
Verified
8.9
28
9.0
401
|
Verified
9.5
29
8.1
324
|
Verified
9.0
13
8.3
316
|
Verified
8.7
13
Customers
8.9
389
|
Verified
9.1
19
8.7
378
9.4
20
9.0
387
|
Verified
8.9
21
8.7
372
|
Verified
9.1
18
8.6
353
9.3
20
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.4
29
Not enough data
8.4
30
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Text Messaging
9.0
270
9.4
14
9.1
270
9.6
17
8.7
243
Feature Not Available
9.1
280
9.1
17
Feature Not Available
9.0
15
8.8
241
9.0
14
8.9
254
9.4
14
Feature Not Available
9.6
15
SMS Platform
9.0
259
9.0
15
9.0
259
8.6
15
8.5
201
9.5
10
8.3
203
8.8
10
8.2
186
Feature Not Available
8.5
201
Feature Not Available
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Channels
Not enough data
9.0
32
Not enough data
8.9
20
Not enough data
Feature Not Available
Design
Not enough data
8.9
25
Not enough data
9.2
22
Not enough data
9.0
40
Not enough data
9.4
37
Not enough data
9.4
28
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.9
455
|
Verified
Not enough data
8.8
424
|
Verified
Not enough data
8.6
383
Not enough data
8.8
447
|
Verified
Not enough data
Performance
8.9
497
|
Verified
Not enough data
9.1
505
|
Verified
Not enough data
Payment Processing
8.9
41
Not enough data
9.1
42
Not enough data
9.4
42
Not enough data
8.8
38
Not enough data
Administration
8.8
39
Not enough data
8.5
37
Not enough data
8.3
40
Not enough data
8.0
35
Not enough data
8.5
36
Not enough data
8.6
36
Not enough data
8.5
36
Not enough data
Payment Options
7.6
36
Not enough data
9.0
40
Not enough data
Security
8.5
35
Not enough data
Platform
8.5
36
Not enough data
8.4
37
Not enough data
Local Search Optimization
8.6
213
Not enough data
9.1
373
|
Verified
Not enough data
9.2
382
|
Verified
Not enough data
9.4
402
|
Verified
Not enough data
8.8
356
Not enough data
9.1
388
|
Verified
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6(won by default)
418
Not enough data
8.4(won by default)
411
Not enough data
8.7(won by default)
420
Not enough data
8.4(won by default)
400
Not enough data
8.8(won by default)
411
Not enough data
8.5(won by default)
410
Not enough data
Social Management
8.7(won by default)
473
Not enough data
9.0(won by default)
493
Not enough data
8.5(won by default)
445
Not enough data
8.9(won by default)
467
Not enough data
7.9(won by default)
429
Not enough data
8.3(won by default)
427
Not enough data
8.4(won by default)
382
Not enough data
Agentic AI - Social Media Management
8.0(won by default)
92
Not enough data
8.1(won by default)
90
Not enough data
7.9(won by default)
100
Not enough data
8.2(won by default)
93
Not enough data
8.1(won by default)
91
Not enough data
8.3(won by default)
92
Not enough data
8.4(won by default)
94
Not enough data
Analytics
8.7
492
Not enough data
8.9
486
Not enough data
8.7
464
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
17
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
191
Not enough data
8.8
211
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
201
Not enough data
9.0
206
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
236
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
8.9
236
Not enough data
Generative AI
8.4
158
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
518
Not enough data
Feature Not Available
Not enough data
9.0
603
Not enough data
Feedback Analysis
8.7
524
Not enough data
8.8
530
Not enough data
8.6
519
Not enough data
Feedback Sources
9.5
684
Not enough data
9.1
585
Not enough data
Feature Not Available
Not enough data
9.0
548
Not enough data
Generative AI
8.7
426
Not enough data
8.8
419
Not enough data
Conversational Platform
8.8
388
Not enough data
Feature Not Available
Not enough data
8.8
343
Not enough data
8.9
314
Not enough data
Support Automation
8.7
333
Not enough data
8.7
341
Not enough data
8.8
334
Not enough data
8.6
300
Not enough data
Generative AI
8.4
237
Not enough data
8.4
235
Not enough data
Generative AI
8.6
183
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
357
|
Verified
9.1
43
9.0
382
|
Verified
9.0
45
8.6
267
8.7
21
9.2
358
|
Verified
9.1
37
8.4
244
Feature Not Available
Internal Use
8.8
503
|
Verified
8.8
33
9.0
350
|
Verified
9.1
41
8.7
269
9.4
29
8.8
273
9.0
29
9.2
335
|
Verified
Feature Not Available
8.6
270
9.0
30
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
8.9
9
Not enough data
9.2
8
Process Management
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.3
7
System Management
Not enough data
9.3
5
Not enough data
9.4
6
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
49
Not enough data
8.4
49
Not enough data
8.6
49
Not enough data
Consumer Intelligence
9.3
1985
|
Verified
9.6
57
|
Verified
8.6
1431
|
Verified
9.5
49
|
Verified
8.8
1625
|
Verified
9.0
44
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.8
1633
|
Verified
9.1
40
|
Verified
9.2
1999
|
Verified
9.4
59
Media Monitoring
8.7
1640
|
Verified
8.8
42
|
Verified
8.7
1494
|
Verified
8.8
42
|
Verified
8.4
1271
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.1
310
Not enough data
8.0
289
Not enough data
8.2
329
Not enough data
8.2
292
Not enough data
8.1
296
Not enough data
8.1
289
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.2
10
Not enough data
9.4
8
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Chekkit are categorized as Online Reputation Management, AI Customer Support Agents, SMS Marketing, Conversational Marketing, and Live Chat
Unique Categories
Birdeye is categorized as SEO Tools, Chatbots, Social Media Suites, AI Agents For Business Operations, Marketing Automation, Answer Engine Optimization (AEO), Multi-Location Marketing Platforms, Local Listing Management, Local SEO, AI Content Creation Platforms, Feedback Analytics, Experience Management, Payment Processing, Conversational Support, Patient Engagement, Customer Advocacy, and Social Media Management
Chekkit is categorized as Customer Communications Management and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chekkit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.5%
Construction
7.3%
Marketing and Advertising
6.4%
Medical Practice
6.1%
Other
60.8%
Retail
17.0%
Luxury Goods & Jewelry
9.8%
Furniture
5.9%
Automotive
5.2%
Consumer Services
5.2%
Other
56.9%
Discussions
How do you delete a review you post on this site?
7 Comments
JC
Hi Kurt, to delete a G2 review, you can contact G2 support or log into your G2 profile. If you're referencing a review you left on a Birdeye site, feel free...Read more
What is BirdEye?
4 Comments
JS
It’s an Online Reputation and Social Media Management Platform.Read more
Are BirdEye reviews fake?
2 Comments
BW
Birdeye reviews are not fake. They aggregate reviews across the web from various sources such as Facebook and Google. Reviews can also be directly posted to...Read more
How to organize messages without losing information that may need to be referenced at a later time.
1 Comment
DF
Hi Teegan, to archive a message there is a "Close Message" feature that will put all messages in the closed tab.
Thank you for your feedback on an...Read more
Can you please add a "Save All Attachments" feature for both PC and phone application?
1 Comment
DF
Hi Robin,
Thanks for your feedback! Could you please clarify? Do you mean save all attachments that have been sent and received in the conversation? If...Read more
Chekkit has no more discussions with answers
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