Checkfront Reviews & Product Details

Checkfront is a booking management platform trusted by thousands of tour operators worldwide. Our platform empowers businesses to sell tours and activities on any website by providing live inventory management, dynamic pricing, customer notifications, and channel distribution. Checkfront makes it easy to grow your business by automating your administration and housing all your business tools in one place.

Seller

Checkfront

Discussions

Checkfront Community

Languages Supported

Arabic, Danish, German, English, Finnish, French, Irish, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jamie Knowles

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

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Top-Rated Alternatives

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User Insights

Average based on 74 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Checkfront Integrations

(22)

Integration information sourced from real user reviews.

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Checkfront Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Checkfront, and what problem is it built to solve?

Checkfront is a cloud-based booking management and e-commerce platform for businesses in areas such as tours, activities, rentals, and accommodations. It is built to bring online reservations, payments, and schedule management together while reducing administrative work and supporting customer service and bookings.

What languages does Checkfront support?

Checkfront supports 10 languages, including Chinese (Simplified), Dutch, English, French, German, and others.

What company sizes and industries is Checkfront the best fit for?

Checkfront is most strongly represented among small businesses and businesses in leisure and travel-related fields. The segments that stand out are:

Company size: Small businesses, including organizations with 50 or fewer employees.
Industry: Leisure, Travel & Tourism.

How long does it take to implement Checkfront across a team?

Implementation time varies with the setup, but getting Checkfront live in less than a month is the most common experience. Other reported timelines include:

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Also reported
1–3 months	Also reported

What customer support options does Checkfront provide, and how do users find the overall support experience?

Checkfront provides phone and online support, including email/help desk and chat, with a 24/7 live representative option. Users describe helpful, patient support that can explain setup and resolve issues, sometimes with step-by-step videos; experiences with response times and the accuracy of guidance can vary.

What is the experience like for teams switching to Checkfront from another tool?

Switching to Checkfront has helped businesses bring reservations, payments, and availability into a more unified booking workflow, particularly when their previous tools lacked automation or did not handle their booking needs well. Businesses moving from tools such as FareHarbor, Wherewolf, or other booking and website systems describe better support for online booking and more flexible operations, though configuring a complex setup can take effort.

What features or capabilities could make Checkfront even more useful?

Checkfront could be more useful with smoother handling of complex inventory and availability rules, along with simpler ways to manage staff and booking changes. Recurring improvement areas include:

More flexible inventory and scheduling controls, including staff allocation and waitlists.
Broader or more seamless connections to payment, point-of-sale, and travel-marketplace systems.
More control over the customer-facing booking flow, including page layout and pricing displays.
Simpler gift-certificate options, such as clearer package details and discounts.

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Mike L.

Owner

Small-Business (50 or fewer emp.)

1/17/2023

"Thank you Check Front"

5/5

What do you like best about Checkfront?

Our company has been using Checkfront for 8 years and we have been able to grow with Checkfront. The customer service has been amazing and as well we have really appreciated the gift certificate and waiver option. As well we appreciate the fact that we do not need to charge our clients a booking fee. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Honestly, I can not think of anything in regard to dislikes. But maybe there could be more options on how to display the pricing on the initial page of the product listing. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi Mike,

We think our customer service is pretty awesome too! Thank you for sharing your experience - we're glad to hear our gift certificate and waiver options have been helpful with running your business.

Thanks for your loyalty as a Checkfront customer.

Best,

Natalie @ Checkfront

João S.

Founder, owner, manager

Small-Business (50 or fewer emp.)

1/19/2023

"User friendly and very comprehensive"

4/5

What do you like best about Checkfront?

Easy to use! Multiple options to personalize the shopping experience! Reliability! Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Lack of training online! I believe there are many functionalities I'm not using to its full extent because of lack of knowledge. Some knowledge base or forum within the community would be very appreciated. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi João,

Thank you for leaving such a lovely review! We're glad to hear Checkfront has been able to fit the unique needs of your business.

Warmly,

Natalie @ Checkfront

Verified User in Sports

Small-Business (50 or fewer emp.)

1/17/2023

"Does what it says on the tin :-)"

5/5

What do you like best about Checkfront?

So easy to write product data, to see it update straight to the integrated website. Updating images and making activities available is also easy using events. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Can't allocate staff to a booking. So sometimes you get an overbooking based on staff availability. It takes a longtime for bugs to be resolved and it seems that site builder has been forgotten about. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi there,

Thank you for sharing your experience! We love hearing how Checkfront has saved you and your team time by automating emails and other admin tasks.

If you would like to explore a solution for allocating staff to a booking, please reach out to our support team at support@checkfront.com. Moving to our latest version could remedy this.

Warmly,

Natalie

Julie K G.

Owner / Operaator

Small-Business (50 or fewer emp.)

1/19/2023

"Worth the investment of time to learn how to use"

4.5/5

What do you like best about Checkfront?

Very powerful software that allows you to create all sorts of products and offers with different pricing flexibility. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Upgrade was available but looked like a lot of rework on items to products. No ability to waitlist specific items. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi Julie,

Thank you for your review! It's great to hear you have the ability to take bookings at your customers' convenience and are reducing admin time while doing so.

Keep it up, and thank you for continuing to be a valued customer.

Best,

Natalie

John W.

Company Owner

Small-Business (50 or fewer emp.)

1/21/2023

"Great for most things BUT...."

4/5

What do you like best about Checkfront?

The automatic sending of emails, payment processing, good reports, reasonable integration with Viator (see later for limitations), inventory hosting. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The VERY slow roll out of inventory control - I know this has been possible for a few years now (I tried it as soon as I could) BUT it doesn't work with Viator. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi John,

Thank you for your review! We take customer feedback seriously and will share your note about integrations with our team.

Thanks for continuing to be a valued Checkfront customer.

Best,

Natalie

Daniel P.

Director

Small-Business (50 or fewer emp.)

1/15/2023

"The Best Booking System for the Industry!"

5/5

What do you like best about Checkfront?

It provides the whole business system, from booking to payments to scheduling and beyond! Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

There is nothing to dislike, as they will listen to suggestions and develop new integrations. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi Daniel, thank you for sharing your experience! We love hearing how Checkfront has helped you save time operating your business. Thanks for continuing to be a valued customer.

Jennings A.

Research Scientist

Small-Business (50 or fewer emp.)

5/9/2023

"Checkfront offers incredible flexibility and powerful features with simplicity"

5/5

What do you like best about Checkfront?

The checkfront platform is the most powerful and customizable interface we've come across. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

It would be great to see more out-of-the-box integrations with other payment systems, such as ACH. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi Jennings,

Thanks so much for your review! We've been working hard to build the most flexible booking software and our team will be thrilled to hear your feedback. I will also pass on your note regarding out-of-the-box payment integrations.

Best,

Natalie @ Checkfront

Darby C.

Operations Manager

Small-Business (50 or fewer emp.)

1/16/2023

"Checkfront is a fast way to Book more"

4/5

What do you like best about Checkfront?

the speed at which things can be updated in the system Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Checkfront's only downside in our application is some double entry into our DMS Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi Darby,

We're so glad to hear Checkfront relieves your staff from booking and managing your fleet. Thank you for your review and for continuing to be a valued customer!

Lisa C.

owner

Small-Business (50 or fewer emp.)

1/20/2023

"Lifesaver & Worth Every Penny !"

5/5

What do you like best about Checkfront?

my rental pricing is so complex and checkfront manages it like a champ and makes it all transparent to the client Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

i would like to add an expedite fee for any orders that are less than 24 hours in advance and CF does not have that ability Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi Lisa,

We love simplifying complex processes and making it easier for our customers to run their businesses. Thank you for sharing your experience, we appreciate you!

Warmly,

Natalie

Emanuel Giovanni S.

Travel Consultant

Small-Business (50 or fewer emp.)

1/18/2023

"Perfect platform money-wise"

4.5/5

What do you like best about Checkfront?

It cost way less than the competitor keeping a good level of features Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Unfortunately, there are some limitations, especially depending on which kind of business you run. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi Emanuel,

Thanks for sharing your experience! Providing value to our customers is always a top priority.

If there is anything we can do to help with the limitations you're facing, our customer support team would be happy to help. Please reach out to support@checkfront.com anytime.

Best,

Natalie @ Checkfront