Checkfront Reviews & Product Details

Checkfront is a booking management platform trusted by thousands of tour operators worldwide. Our platform empowers businesses to sell tours and activities on any website by providing live inventory management, dynamic pricing, customer notifications, and channel distribution. Checkfront makes it easy to grow your business by automating your administration and housing all your business tools in one place.

Seller

Checkfront

Discussions

Checkfront Community

Languages Supported

Arabic, Danish, German, English, Finnish, French, Irish, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jamie Knowles

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

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Top-Rated Alternatives

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User Insights

Average based on 74 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Checkfront Integrations

(22)

Integration information sourced from real user reviews.

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Checkfront Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Checkfront, and what problem is it built to solve?

Checkfront is a cloud-based booking management and e-commerce platform for businesses in areas such as tours, activities, rentals, and accommodations. It is built to bring online reservations, payments, and schedule management together while reducing administrative work and supporting customer service and bookings.

What languages does Checkfront support?

Checkfront supports 10 languages, including Chinese (Simplified), Dutch, English, French, German, and others.

What company sizes and industries is Checkfront the best fit for?

Checkfront is most strongly represented among small businesses and businesses in leisure and travel-related fields. The segments that stand out are:

Company size: Small businesses, including organizations with 50 or fewer employees.
Industry: Leisure, Travel & Tourism.

How long does it take to implement Checkfront across a team?

Implementation time varies with the setup, but getting Checkfront live in less than a month is the most common experience. Other reported timelines include:

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Also reported
1–3 months	Also reported

What customer support options does Checkfront provide, and how do users find the overall support experience?

Checkfront provides phone and online support, including email/help desk and chat, with a 24/7 live representative option. Users describe helpful, patient support that can explain setup and resolve issues, sometimes with step-by-step videos; experiences with response times and the accuracy of guidance can vary.

What is the experience like for teams switching to Checkfront from another tool?

Switching to Checkfront has helped businesses bring reservations, payments, and availability into a more unified booking workflow, particularly when their previous tools lacked automation or did not handle their booking needs well. Businesses moving from tools such as FareHarbor, Wherewolf, or other booking and website systems describe better support for online booking and more flexible operations, though configuring a complex setup can take effort.

What features or capabilities could make Checkfront even more useful?

Checkfront could be more useful with smoother handling of complex inventory and availability rules, along with simpler ways to manage staff and booking changes. Recurring improvement areas include:

More flexible inventory and scheduling controls, including staff allocation and waitlists.
Broader or more seamless connections to payment, point-of-sale, and travel-marketplace systems.
More control over the customer-facing booking flow, including page layout and pricing displays.
Simpler gift-certificate options, such as clearer package details and discounts.

G2 reviews are authentic and verified.

Here's how.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

Originally submitted 7/21/2021

"An extremely poor booking engine with even worse user experience."

0/5

What do you like best about Checkfront?

The best aspect of Checkfront is definitely the tech support and customer service. When the website fails or the app fails (frequently), the customer support people are very nice. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Due to company partnerships, I have been required to use Checkfront for 7 years. And I can confidently say that this is (truly) the worst software and service I have ever used.

The UI/UX is simply nonsensical. One small example: when the app displays a list of bookings, the list is not displayed alphabetically or chronologically. It's just random. So I have to search through a long list of names every time I need to check someone in. Checking a customer in is the most basic functionality of Checkfront, and they can't even do that well. The website is a similar mess.

Integration is nonexistent--I can't track marketing or advertising because Checkfront can't tell me where traffic is coming from.

Customers frequently write or call with complaints about the difficulty in booking. So I have no idea how many potential customers simply give up. But Checkfront has certainly cost me business.

Checkfront has made it clear that they care far more about shipping new products and features rather than fixing existing problems, which is doubly unfortunate when their new features are broken as well.

I highly, highly recommend you find a different booking engine. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

edit

Hi there,

We’re sorry to hear you are having a frustrating experience and appreciate you bringing this to our attention. We take feedback seriously and have shared your experience with our Product team.

Our support team can help you with most of the points you referenced. If this is something you are interested in, please contact support@checkfront.com.

Thank you,

Natalie @ Checkfront

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

10/15/2019

"Bookings management software with depth and fantastic customer support"

4.5/5

What do you like best about Checkfront?

Checkfront is really comprehensive - it has layers of depth for pretty much any enterprise requirement. Love the support team - they're a notch over their competition and really care for your business. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Their built-in integrations are extensive, but make sure you check that all that you need to integrate to are fully supported first. Having said that, their support team have always helped us when we ran into roadblocks Review collected by and hosted on G2.com.

Melanie S.

Account Manager

Small-Business (50 or fewer emp.)

1/8/2019

"Great website for small businesses!!"

5/5

What do you like best about Checkfront?

I can add my "products", set the prices, and I'm ready to go! It walks you through set up so it's really easy. You put in the price and taxes and any parameters that you want that item to have. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Some things are a little confusing. If you are not sure what it is talking about or meaning it doesn't explain it very well. Review collected by and hosted on G2.com.

Recommendations to others considering Checkfront:

I think it is great. It is like you have your own Expedia or Orbit site for your customers. The only way you can go with this software is up. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

With this program you can literately set up and start booking. It keeps track of everything. All of the reports are in one place. You can see all the booking and such on one page. It is super easy and super beneficial. Review collected by and hosted on G2.com.

Michael E.

Marketing Director

Sports

Mid-Market (51-1000 emp.)

11/21/2018

"Great customisable booking system with excellent support"

5/5

What do you like best about Checkfront?

Fully customizable, always updating with new features, extensions to link to services such as mail chimp, waivers etc Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Checkfront can be quite complicated for the new user, or if you have complicated product offerings, that said, the customer support works with you to ensure that you get it right. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront was great for one of my clients who ran the largest paintball operation on the west coast of the United States. We were able to set up a bespoke system across 4 different business units, all with different tax rates and product offerings. Having a robust booking and payment system increased bookings and reduced no shows at the parks. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

7/31/2019

"Ideal solution for small b&b"

4/5

What do you like best about Checkfront?

It does what I need, for a reasonable price, and with great integrations. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I wish it was possible to make Checkfront charge a deposit of one night's fees automatically, currently it's not (or I'm dumb, or both). Review collected by and hosted on G2.com.

Ashish S.

Freelance LinkedIn Marketer

Small-Business (50 or fewer emp.)

1/12/2019

"Helpful for small businesses. Awesome booking system and also a great site builder"

4.5/5

What do you like best about Checkfront?

Complete one stop application for your booking system. Good customization for booking simple transactions and reporting. I also liked the robust site builder supported by Checkfront. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The product does not have too many options for inventory management. Some features required the help of support team which could have been featured better. Review collected by and hosted on G2.com.

Recommendations to others considering Checkfront:

Use it to understand it. At least give it a trial. You will love the features it has. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

We can develop a great reservation system to help our customers do online booking and make payments through internet. Review collected by and hosted on G2.com.

Alyssa Z.

Marketing Manager

Small-Business (50 or fewer emp.)

12/18/2018

"Checkfront review"

3.5/5

What do you like best about Checkfront?

I used Checkfront to manage booking previously for a pretty simple WordPress site. It was great for simple transactions, reporting, and refunds. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I disliked that you couldn't really customize too much how your products were viewed once you put the widget on your page. Review collected by and hosted on G2.com.

Celine M.

Inside Sales Representative

Small-Business (50 or fewer emp.)

1/10/2019

"Clients live for it!"

5/5

What do you like best about Checkfront?

Gives clients an easy experience when they’re booking appointments online or making online payments. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Nothing to dislike, no complaints so far. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

11/13/2018

"Great for smaller campground"

4.5/5

What do you like best about Checkfront?

User friendly interface makes for easy training when short on time to train Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Not many options for activities/inventory. Also the inability to change some features and settings without support Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

10/23/2018

"Good but Expensive"

2.5/5

What do you like best about Checkfront?

I use this booking engine to book clients. It is good but expensive. I like the high res images it displays for each property. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The monthly price per month of 49.99 is a little steep. Review collected by and hosted on G2.com.