Checkfront Reviews & Product Details

Checkfront is a booking management platform trusted by thousands of tour operators worldwide. Our platform empowers businesses to sell tours and activities on any website by providing live inventory management, dynamic pricing, customer notifications, and channel distribution. Checkfront makes it easy to grow your business by automating your administration and housing all your business tools in one place.

Seller

Checkfront

Discussions

Checkfront Community

Languages Supported

Arabic, Danish, German, English, Finnish, French, Irish, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jamie Knowles

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

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Top-Rated Alternatives

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User Insights

Average based on 74 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Checkfront Integrations

(22)

Integration information sourced from real user reviews.

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Checkfront Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Checkfront, and what problem is it built to solve?

Checkfront is a cloud-based booking management and e-commerce platform for businesses in areas such as tours, activities, rentals, and accommodations. It is built to bring online reservations, payments, and schedule management together while reducing administrative work and supporting customer service and bookings.

What languages does Checkfront support?

Checkfront supports 10 languages, including Chinese (Simplified), Dutch, English, French, German, and others.

What company sizes and industries is Checkfront the best fit for?

Checkfront is most strongly represented among small businesses and businesses in leisure and travel-related fields. The segments that stand out are:

Company size: Small businesses, including organizations with 50 or fewer employees.
Industry: Leisure, Travel & Tourism.

How long does it take to implement Checkfront across a team?

Implementation time varies with the setup, but getting Checkfront live in less than a month is the most common experience. Other reported timelines include:

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Also reported
1–3 months	Also reported

What customer support options does Checkfront provide, and how do users find the overall support experience?

Checkfront provides phone and online support, including email/help desk and chat, with a 24/7 live representative option. Users describe helpful, patient support that can explain setup and resolve issues, sometimes with step-by-step videos; experiences with response times and the accuracy of guidance can vary.

What is the experience like for teams switching to Checkfront from another tool?

Switching to Checkfront has helped businesses bring reservations, payments, and availability into a more unified booking workflow, particularly when their previous tools lacked automation or did not handle their booking needs well. Businesses moving from tools such as FareHarbor, Wherewolf, or other booking and website systems describe better support for online booking and more flexible operations, though configuring a complex setup can take effort.

What features or capabilities could make Checkfront even more useful?

Checkfront could be more useful with smoother handling of complex inventory and availability rules, along with simpler ways to manage staff and booking changes. Recurring improvement areas include:

More flexible inventory and scheduling controls, including staff allocation and waitlists.
Broader or more seamless connections to payment, point-of-sale, and travel-marketplace systems.
More control over the customer-facing booking flow, including page layout and pricing displays.
Simpler gift-certificate options, such as clearer package details and discounts.

G2 reviews are authentic and verified.

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Santiago P.

Small-Business (50 or fewer emp.)

Originally submitted 5/12/2023

"Checkfront Is from implementation to use it was always very reliable"

5/5

What do you like best about Checkfront?

Our control of the operation, day by day, the change of operation is simple, incluid new product is easy Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Only in my country, implement the pay, using datafono Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

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We appreciate you taking the time to share your experience with Checkfront, Santiago!

Best regards,

Tasha @ Checkfront

mike C.

Tour guide

Small-Business (50 or fewer emp.)

Originally submitted 1/17/2023

"CHECKFRONT"

5/5

What do you like best about Checkfront?

CHECKFRONT have been integral to my business. They have incredible customer service and are there to help you set up. I never have a problem with the platform either it works seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

There is nothing about checkfront I don't like Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront is integral for me as they take control of the bookings and recovering payments. The customers are much happier booking through a good system and company like this they know they are in good hands. Refunds are really easy which is important in case of heavy rain. All this leaves me free to be a better guide Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

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Hi Mike,

Thank you for your review! We love hearing how Checkfront helps you run your business and creates a positive experience for your customers. Thank you for continuing to be a loyal Checkfront customer.

Warmly,

Natalie @ Checkfront

Anna S.

Small-Business (50 or fewer emp.)

5/12/2023

"Very user friendly and does EVERYTHING we need it to do and more since they add features we suggest!"

5/5

What do you like best about Checkfront?

It is reliable and seamless, with many features we use and love! It makes booking easy for our customers and the waivers ahead of time is brilliant. Competitors try to take us from Checkfront all the time and they usually fall very short in comparison. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The hero landing page has a very small calendar that the customer needs to change in order to see what is available and they miss it a lot and then think what they want is not available Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

edit

Hi Anna,

Thank you so much for your review! We value your feedback and have shared this with our Product Team.

Warmly,

Tasha @ Checkfront

Denith M.

Managing Director

Small-Business (50 or fewer emp.)

11/12/2023

"Easy to use, but some critical features are lacking."

4/5

What do you like best about Checkfront?

Booking process is seamless, and customer service is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

There are a few features that are missing Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

4/8/2024

"It wasn't exactly what I needed for booking purposes"

3.5/5

What do you like best about Checkfront?

They allow you to use it for free with the ability to upgrade. Easy integration. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Unable to separate rules for my availability event Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

11/7/2023

"Checkfront Works Great For Us!"

4.5/5

What do you like best about Checkfront?

I like the reservation part best. It is very easy to make and import new reservations. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I wish Checkfront had a way of marking rooms yet to be cleaned and rooms that have already been cleaned for the day. Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

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Hi there, thank you for taking the time to review Checkfront! We love to hear it has saved you valuable time.

Best,

Tasha @ Checkfront

Verified User in Sports

Small-Business (50 or fewer emp.)

11/9/2023

"An adaptable system that has helped generate more bookings and turned into more turnover."

4.5/5

What do you like best about Checkfront?

The price is good and competitive. There are always updates and willing to consider system changes for custom use. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

It isn't possible to be able to speak to customer help unless you pay for a high-end package which loses its personal feel that it had when we first signed up. Review collected by and hosted on G2.com.

BASHEER A.

Owner

Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

11/8/2023

"One stop shop for a booking platform"

4/5

What do you like best about Checkfront?

how resposnsove customer service team can be Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Would not really call it user friendly . Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

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Hi Basheer, thank you so much for sharing your experience with Checkfront! We really value your honest feedback.

Best,

Tasha @ Checkfront

Arthur S.

Customer Services Specialist

Small-Business (50 or fewer emp.)

11/7/2023

"Great and long experience with Checkfront"

5/5

What do you like best about Checkfront?

My company has been using Checkfront for nine years successfully. It is a great and reliable product that I would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Checkfront is very helpful, but it could be more user friendly without so many steps. Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

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Hi Arthur, thank you so much for sharing your experience and for continuing to be a loyal Checkfront user.

Warmly,

Tasha @ Checkfront

Miranka G.

Business owner

Small-Business (50 or fewer emp.)

1/31/2023

"Outstanding Customer Support"

5/5

What do you like best about Checkfront?

Since our introduction phase, the Checkfront Customer Support has been incredibly helpful. Our business offers private nature excursions, which required a customized setup. Customer Support sent us personal videos, explaining how to arrange the setup. This allowed us to then set everything up ourselves, all the while learning how to work with the booking software. Since then, we've asked for several complicated customizations, including connection to Viator as a private excursion. Each time, we were helped extremely well by Checkfront's outstanding Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The learning curve can be a bit steep, especially when setting up for private excursions. However, that is due to the highly customizable nature of Checkfront's booking system. The outstanding Customer Support more than makes up for this - helping you work out the kinks in a highly responsive and patient manner. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront greatly reduces the time and effort required to process reservations. We no longer need to email back-and-forth and our time spent on calls has reduced drastically. Our number of bookings have more than quadrupled since implementing Checkfront. The customer experience is improved, since they are now able to view our real-time availability and can book at whatever time suits them. Our third-party vendors now have their own login, allowing them to place bookings instantly and keep track of their commission. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

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Hi Miranka,

Thank you for your review and for sharing your experience! Our Support Team thrives on this kind of feedback, and we are so thrilled to hear how Checkfront has helped you reduce admin time and quadruple bookings.

Thanks for being a valued customer, we appreciate you!

Best,

Natalie