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At a Glance
Market Segments
Mid-Market (69.9% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
$1.00 1 Device Per Month
No pricing available
Automox
Star Rating
(279)4.5 out of 5
Market Segments
Mid-Market (69.9% of reviews)
Entry-Level Pricing
$1.00 1 Device Per Month
Free Trial is available
Browse all 3 pricing plansNinjaOne
Star Rating
(3,208)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say NinjaOne excels in ease of use with a score of 9.2, while Automox trails slightly at 8.9. Users report that NinjaOne's intuitive interface and streamlined workflows make it easier for teams to manage IT tasks efficiently.
- Users mention that NinjaOne has a superior quality of support, scoring 9.2 compared to Automox's 8.7. Reviewers highlight NinjaOne's responsive customer service and extensive knowledge base as key factors in their satisfaction.
- G2 users report that NinjaOne has a higher score for meeting requirements at 9.1, while Automox scores 8.8. Reviewers appreciate NinjaOne's comprehensive feature set, including remote monitoring and management, which aligns well with their needs.
- Users on G2 indicate that NinjaOne shines in product direction with a score of 9.8, compared to Automox's 9.3. Reviewers mention that NinjaOne's commitment to continuous improvement and feature updates keeps them ahead of the curve.
- Reviewers mention that NinjaOne has a larger total number of reviews (2357) compared to Automox (266), suggesting a more established user base and potentially more reliable feedback on its performance.
- Users report that both products serve the mid-market well, but NinjaOne has a slightly lower percentage of mid-market reviews (48.8%) compared to Automox (71.1%). This indicates that Automox may be more tailored to the specific needs of mid-market companies.
Pricing
Entry-Level Pricing
Automox
PatchOS
$1.00
1 Device Per Month
Easy cloud-based patching for Windows, macOS, and Linux
- Windows, macOS, and Linux OS patch automation
NinjaOne
No pricing availableFree Trial
Automox
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.8
252
9.1
3,033
Ease of Use
8.9
255
9.1
3,067
Ease of Setup
9.0
242
9.2
2,866
Ease of Admin
8.8
231
9.2
2,745
Quality of Support
8.7
227
9.2
2,913
Has the product been a good partner in doing business?
9.0
217
9.5
2,681
Product Direction (% positive)
9.3
250
9.7
3,017
Features by Category
Administration
Not enough data
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Service Desk
Not enough data
8.0
665
Not enough data
7.8
654
Not enough data
7.7
631
Management
Not enough data
8.3
617
Not enough data
9.0
623
Not enough data
8.7
601
Not enough data
8.8
598
Not enough data
8.4
581
Functionality
Not enough data
7.5
604
Not enough data
8.5
611
Not enough data
8.8
631
Not enough data
8.9
630
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Compatibility
Not enough data
8.8
311
Not enough data
8.0
287
Not enough data
8.3
288
Not enough data
8.2
277
Management
Not enough data
Feature Not Available
Not enough data
8.2
288
Not enough data
8.6
291
Not enough data
8.8
305
Not enough data
9.1
305
Compliance
Not enough data
8.7
284
Not enough data
8.4
277
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
337
Not enough data
8.9
352
Not enough data
8.5
341
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
346
Not enough data
8.6
337
Not enough data
8.3
328
Management
Not enough data
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1948
|
Verified
Not enough data
8.4
464
Not enough data
8.1
446
Monitoring and Management
Not enough data
9.3
1936
|
Verified
Not enough data
8.4
1832
Not enough data
8.6
1887
|
Verified
Not enough data
8.9
1934
|
Verified
Not enough data
8.2
450
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
440
Service Management
Not enough data
9.1
1858
|
Verified
Not enough data
8.0
434
Not enough data
7.2
425
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Scope
Not enough data
8.7
410
Not enough data
8.8
418
Security
Not enough data
8.5
415
Not enough data
8.3
388
Not enough data
7.4
379
Management
Not enough data
8.8
405
Not enough data
8.6
402
Not enough data
8.6
394
Not enough data
8.7
398
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
168
Not enough data
7.0
167
Not enough data
7.2
167
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
653
Not enough data
8.9
670
Not enough data
8.0
615
Not enough data
8.7
609
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.2
252
Management
Not enough data
8.2
572
Not enough data
8.2
581
Not enough data
7.6
538
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
243
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
241
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Monitoring
Not enough data
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Asset Inventory
Not enough data
8.9
1126
Not enough data
8.8
1117
Not enough data
7.7
1024
Not enough data
Feature Not Available
Not enough data
8.1
1051
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Management
Not enough data
9.1
1080
Not enough data
8.7
1029
Not enough data
8.0
995
Not enough data
8.1
1020
Administration
Not enough data
9.2
1550
Not enough data
8.7
1510
Not enough data
7.8
1413
Not enough data
9.1
1548
Not enough data
8.9
1474
Not enough data
8.8
1508
Maintenance
Not enough data
9.1
1538
Not enough data
7.7
1329
Communication
Not enough data
7.9
1376
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1302
Security
Not enough data
8.3
1343
Not enough data
8.4
1372
Device Support
Not enough data
7.6
1338
Not enough data
8.4
1407
Not enough data
8.4
1394
Performance
Not enough data
8.2
1462
Functionality
Not enough data
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Performance
Not enough data
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Agentic AI - PC Backup
Not enough data
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Operations - IT Documentation
Not enough data
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Generative AI - Autonomous Endpoint Management
8.6
6
7.2
64
8.9
6
7.2
64
8.6
6
7.2
64
Monitoring and Management - Autonomous Endpoint Management
9.4
6
8.5
74
9.3
5
8.1
72
9.3
5
7.7
67
9.3
5
8.8
74
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
431
Operating System
Not enough data
9.1
475
Not enough data
8.0
467
Not enough data
8.2
454
Management
Not enough data
8.5
458
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Security
Not enough data
8.5
444
Not enough data
8.5
441
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.0
704
Platform
Not enough data
7.8
691
Not enough data
9.0
714
Not enough data
8.2
675
Not enough data
8.4
707
Not enough data
8.2
690
Security
Not enough data
8.6
705
Not enough data
9.1
719
Not enough data
7.6
665
Not enough data
8.6
688
Not enough data
8.1
668
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
Automox and NinjaOne are categorized as Patch Management and Autonomous Endpoint Management (AEM)
Unique Categories
Automox has no unique categories
NinjaOne is categorized as Endpoint Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), and IT Documentation
Reviews
Reviewers' Company Size
Automox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Financial Services
7.7%
Computer & Network Security
7.0%
Computer Software
5.5%
Retail
3.7%
Other
57.4%
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Alternatives
Discussions
Automox has no discussions with answers
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