Compare Automox and NinjaOne 
At a Glance
Market Segments
Mid-Market (69.7% of reviews)
Mid-Market (49.0% of reviews)
Entry-Level Pricing
$1.00 1 Device Per Month
No pricing available
Automox
Star Rating
(281)4.5 out of 5
Market Segments
Mid-Market (69.7% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 1 Device Per Month
Free Trial is available
Browse all 3 pricing plansNinjaOne
Star Rating
(4,285)4.7 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user satisfaction, boasting a significantly higher overall score compared to Automox. Users appreciate its wide feature set and continuous improvements, making it a favorite for those seeking a robust solution for endpoint management.
- Users say that NinjaOne's implementation process is notably quick and intuitive, with many highlighting the ease of installation on client endpoints. This contrasts with Automox, where some users find the setup straightforward but not as seamless as NinjaOne's experience.
- Reviewers mention that NinjaOne provides excellent support, with a high quality rating that reflects its responsiveness and helpfulness. In comparison, while Automox also receives positive feedback for its support, some users feel it could be more proactive in addressing issues.
- According to verified reviews, NinjaOne's day-to-day usability is enhanced by features like easy script execution and comprehensive reporting capabilities, which users find invaluable for project meetings. Automox, while praised for its centralized management and intuitive interface, doesn't quite match the depth of features offered by NinjaOne.
- Users highlight that NinjaOne's ability to generate detailed usage reports simplifies asset management, making it easier to create recommendations for clients. Automox, on the other hand, is recognized for its centralized approach to device management, but some users feel it lacks the same level of detailed reporting.
- Reviewers note that NinjaOne's commitment to continuous feature enhancement keeps it ahead in the market, while Automox, despite its strengths, has a smaller user base and fewer recent reviews, which may impact the perception of its ongoing development and support.
Pricing
Entry-Level Pricing
Automox
PatchOS
$1.00
1 Device Per Month
Easy cloud-based patching for Windows, macOS, and Linux
- Windows, macOS, and Linux OS patch automation
NinjaOne
No pricing availableFree Trial
Automox
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.8
254
9.0
4,073
Ease of Use
8.9
257
9.1
4,115
Ease of Setup
9.0
243
9.1
3,866
Ease of Admin
8.8
231
9.1
3,083
Quality of Support
8.7
228
9.1
3,905
Has the product been a good partner in doing business?
9.0
217
9.4
3,016
Product Direction (% positive)
9.4
252
9.7
3,945
Features by Category
Administration
Not enough data
8.2
675
Not enough data
8.8
722
Not enough data
8.3
720
Service Desk
Not enough data
8.1
715
Not enough data
7.9
667
Not enough data
7.7
642
Management
Not enough data
8.3
637
Not enough data
9.0
641
Not enough data
8.7
614
Not enough data
8.8
615
Not enough data
8.4
590
Functionality
Not enough data
7.6
639
Not enough data
8.5
625
Not enough data
8.9
669
Not enough data
9.0
685
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
177
Not enough data
6.8
173
Not enough data
6.9
170
Not enough data
6.8
173
Not enough data
6.7
171
Not enough data
6.8
170
Not enough data
6.8
169
Compatibility
Not enough data
8.9
367
Not enough data
8.2
306
Not enough data
8.5
329
Not enough data
8.3
288
Management
Not enough data
Feature Not Available
Not enough data
8.4
305
Not enough data
8.7
303
Not enough data
8.9
345
Not enough data
9.2
365
Compliance
Not enough data
8.8
302
Not enough data
8.4
285
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.4
67
Not enough data
7.3
66
Not enough data
7.7
66
Not enough data
7.4
64
Not enough data
7.3
64
Not enough data
7.5
65
Functionality
Not enough data
8.3
92
Not enough data
8.7
348
Not enough data
9.0
388
Not enough data
8.5
354
Not enough data
Feature Not Available
Compatibility
Not enough data
Feature Not Available
Not enough data
8.6
356
Not enough data
8.3
330
Management
Not enough data
8.2
333
Not enough data
8.8
339
Not enough data
8.8
336
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
2514
|
Verified
Not enough data
8.9
678
Not enough data
8.2
469
Monitoring and Management
Not enough data
9.4
2440
|
Verified
Not enough data
8.5
1939
Not enough data
8.7
2133
|
Verified
Not enough data
9.1
2452
|
Verified
Not enough data
8.5
530
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
507
Service Management
Not enough data
9.2
2336
|
Verified
Not enough data
8.1
471
Not enough data
7.6
572
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.5
525
Not enough data
7.0
468
Not enough data
7.3
480
Not enough data
6.9
459
Not enough data
6.9
456
Not enough data
7.0
464
Not enough data
7.1
460
Scope
Not enough data
8.7
427
Not enough data
8.9
454
Security
Not enough data
8.5
448
Not enough data
8.3
408
Not enough data
7.4
389
Management
Not enough data
8.9
431
Not enough data
8.7
431
Not enough data
8.7
414
Not enough data
8.7
413
Not enough data
7.8
374
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
171
Not enough data
7.1
169
Not enough data
7.3
170
Not enough data
7.2
167
Not enough data
7.0
165
Not enough data
7.2
169
Not enough data
7.2
170
Functionality
Not enough data
8.8
701
Not enough data
9.0
735
Not enough data
8.1
617
Not enough data
8.8
615
Monitoring - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
282
Management
Not enough data
8.3
572
Not enough data
8.2
586
Not enough data
7.6
539
Analytics - Network Monitoring
Not enough data
Feature Not Available
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Network Performance - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI Automation - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
Not enough data
9.3
571
|
Verified
Not enough data
9.2
569
|
Verified
Not enough data
8.5
511
|
Verified
Not enough data
7.2
200
Management Tools
Not enough data
8.3
504
Not enough data
8.7
515
|
Verified
Not enough data
8.5
489
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.6
99
Not enough data
7.5
97
Not enough data
7.8
96
Not enough data
7.3
95
Not enough data
7.2
95
Not enough data
7.3
94
Not enough data
7.5
93
Asset Inventory
Not enough data
9.0
1191
Not enough data
8.9
1168
Not enough data
7.7
1025
Not enough data
7.4
294
Not enough data
8.2
1070
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.5
241
Not enough data
7.3
227
Not enough data
7.4
224
Not enough data
7.2
222
Not enough data
7.1
218
Not enough data
7.1
224
Not enough data
7.1
222
Management
Not enough data
9.1
1159
Not enough data
8.7
1049
Not enough data
8.1
1008
Not enough data
8.2
1072
Administration
Not enough data
9.2
1731
Not enough data
8.7
1612
Not enough data
7.8
1420
Not enough data
9.2
1736
Not enough data
8.9
1533
Not enough data
8.8
1595
Maintenance
Not enough data
9.2
1749
Not enough data
7.7
1334
Communication
Not enough data
8.0
1432
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1302
Security
Not enough data
8.3
1355
Not enough data
8.4
1391
Device Support
Not enough data
7.6
1363
Not enough data
8.4
1465
Not enough data
8.4
1437
Performance
Not enough data
8.2
1537
Functionality
Not enough data
8.9
334
Not enough data
7.9
296
Not enough data
8.1
298
Not enough data
8.6
322
Performance
Not enough data
8.8
321
Not enough data
8.6
308
Not enough data
Feature Not Available
Not enough data
8.6
309
Agentic AI - PC Backup
Not enough data
7.2
92
Not enough data
7.2
91
Not enough data
6.9
89
Not enough data
7.1
90
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
223
Not enough data
8.4
222
Not enough data
8.8
224
Operations - IT Documentation
Not enough data
8.4
225
Not enough data
8.9
239
Not enough data
8.4
227
Generative AI - Autonomous Endpoint Management
8.8
7
7.2
67
8.9
6
7.4
70
8.8
7
7.4
68
Monitoring and Management - Autonomous Endpoint Management
9.7
10
9.0
129
9.3
5
8.2
77
9.3
5
8.1
79
9.6
8
9.1
116
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
465
Operating System
Not enough data
9.3
637
Not enough data
8.2
584
Not enough data
8.5
554
Management
Not enough data
8.7
571
Not enough data
8.4
501
Not enough data
8.4
498
Not enough data
8.3
492
Not enough data
8.5
509
Security
Not enough data
8.6
507
Not enough data
8.7
520
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.8
150
Not enough data
7.6
143
Not enough data
7.8
147
Not enough data
7.7
143
Not enough data
7.7
139
Not enough data
7.7
145
Not enough data
7.7
142
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.2
777
Platform
Not enough data
7.9
722
Not enough data
9.2
917
Not enough data
8.3
699
Not enough data
8.6
790
Not enough data
8.4
746
Security
Not enough data
8.8
810
Not enough data
9.2
922
Not enough data
7.7
690
Not enough data
8.8
753
Not enough data
8.2
706
Agentic AI - Enterprise IT Management
Not enough data
7.6
175
Not enough data
7.3
157
Not enough data
7.4
161
Not enough data
7.0
155
Not enough data
7.0
153
Not enough data
7.1
158
Not enough data
7.0
154
Categories
Categories
Shared Categories
Automox and NinjaOne are categorized as Patch Management and Autonomous Endpoint Management (AEM)
Unique Categories
Automox has no unique categories
NinjaOne is categorized as Endpoint Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), and IT Documentation
Reviews
Reviewers' Company Size
Automox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.6%
Financial Services
8.4%
Computer & Network Security
6.9%
Computer Software
5.5%
Banking
3.6%
Other
56.9%
Information Technology and Services
27.0%
Computer & Network Security
13.4%
Hospital & Health Care
4.0%
Manufacturing
3.5%
Computer Software
2.8%
Other
49.4%
Alternatives
Discussions
Automox has no discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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