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At a Glance
Automox
Automox
Star Rating
(279)4.5 out of 5
Market Segments
Mid-Market (69.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$1.00 1 Device Per Month
Free Trial is available
Browse all 3 pricing plans
NinjaOne
NinjaOne
Star Rating
(3,491)4.7 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that NinjaOne excels in user satisfaction, boasting a significantly higher overall score compared to Automox. Users appreciate its robust features, including remote access and patch management, which are essential for managing a fleet of devices effectively.
  • Users say that NinjaOne's implementation process is notably quick and intuitive, with many highlighting the ease of getting started thanks to built-in automations and a user-friendly interface. In contrast, while Automox is also described as easy to use, it lacks the same level of comprehensive features that NinjaOne offers.
  • Reviewers mention that NinjaOne provides a rich set of tools for scripting and automation, which enhances daily operations. Users have noted the platform's ability to generate insightful charts and diagrams, making it easier to visualize device health and performance.
  • According to verified reviews, Automox shines in its centralized approach to patch management, which simplifies the oversight of device health across various endpoints. Users appreciate its intuitive interface, but some feel it doesn't match the depth of functionality found in NinjaOne.
  • G2 reviewers highlight that NinjaOne's support quality is a strong point, with many users praising the responsiveness and helpfulness of the support team. In comparison, while Automox's support is generally rated well, it doesn't quite reach the same level of user satisfaction as NinjaOne.
  • Users report that both platforms are effective for managing updates, but NinjaOne's additional features, such as robust scripting capabilities and built-in automations, provide a more comprehensive solution for IT management compared to Automox's more straightforward approach.
Pricing
Entry-Level Pricing
Automox
PatchOS
$1.00
1 Device Per Month
Browse all 3 pricing plans
NinjaOne
No pricing available
Free Trial
Automox
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.8
252
9.0
3,274
Ease of Use
8.9
255
9.1
3,309
Ease of Setup
9.0
242
9.1
3,094
Ease of Admin
8.8
231
9.1
2,928
Quality of Support
8.7
227
9.1
3,138
Has the product been a good partner in doing business?
9.0
217
9.4
2,862
Product Direction (% positive)
9.3
250
9.7
3,254
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
7.9
732
Administration
Not enough data
8.2
649
Not enough data
8.7
675
Not enough data
8.2
678
Service Desk
Not enough data
8.0
670
Not enough data
7.8
650
Not enough data
7.7
629
Management
Not enough data
8.3
621
Not enough data
9.0
626
Not enough data
8.7
603
Not enough data
8.8
603
Not enough data
8.4
584
Functionality
Not enough data
7.5
613
Not enough data
8.5
611
Not enough data
8.8
638
Not enough data
8.9
650
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.7
171
Not enough data
6.8
169
Not enough data
6.7
170
Not enough data
6.6
169
Not enough data
6.7
167
Not enough data
6.7
166
Not enough data
8.1
329
Compatibility
Not enough data
8.8
313
Not enough data
8.1
285
Not enough data
8.3
289
Not enough data
8.2
274
Management
Not enough data
Feature Not Available
Not enough data
8.3
286
Not enough data
8.6
288
Not enough data
8.8
308
Not enough data
9.2
307
Compliance
Not enough data
8.7
282
Not enough data
8.4
274
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
62
Not enough data
7.2
62
Not enough data
7.6
62
Not enough data
7.3
62
Not enough data
7.2
62
Not enough data
7.3
62
Not enough data
8.1
387
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
337
Not enough data
9.0
356
Not enough data
8.5
341
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
345
Not enough data
8.6
335
Not enough data
8.3
325
Management
Not enough data
8.2
325
Not enough data
8.8
327
Not enough data
8.7
327
Agentic AI - Online Backup
Not enough data
7.5
73
Not enough data
7.2
71
Not enough data
7.3
71
Not enough data
7.2
70
Not enough data
7.3
70
Not enough data
7.2
70
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
7.9
2,104
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2031
|
Verified
Not enough data
8.6
507
Not enough data
8.1
440
Monitoring and Management
Not enough data
9.3
2018
|
Verified
Not enough data
8.4
1830
Not enough data
8.6
1913
|
Verified
Not enough data
9.0
2042
|
Verified
Not enough data
8.3
451
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
456
Service Management
Not enough data
9.1
1954
|
Verified
Not enough data
8.0
439
Not enough data
7.2
457
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
466
Not enough data
7.0
460
Not enough data
7.1
458
Not enough data
6.8
450
Not enough data
6.8
450
Not enough data
6.9
447
Not enough data
6.9
444
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
7.9
430
Scope
Not enough data
8.7
406
Not enough data
8.8
417
Security
Not enough data
8.5
412
Not enough data
8.2
384
Not enough data
7.4
374
Management
Not enough data
8.8
404
Not enough data
8.6
401
Not enough data
8.6
394
Not enough data
8.7
395
Not enough data
7.7
368
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
166
Not enough data
7.1
165
Not enough data
7.2
165
Not enough data
7.1
163
Not enough data
6.9
163
Not enough data
7.1
164
Not enough data
7.1
166
Not enough data
7.5
696
Functionality
Not enough data
8.8
662
Not enough data
8.9
683
Not enough data
8.0
614
Not enough data
8.8
609
Monitoring - Network Monitoring
Not enough data
7.5
248
Not enough data
7.7
251
Not enough data
8.3
257
Management
Not enough data
8.2
570
Not enough data
8.2
582
Not enough data
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
239
Not enough data
6.8
237
Security - Network Monitoring
Not enough data
7.7
242
Not enough data
7.1
239
Not enough data
7.1
239
Network Performance - Network Monitoring
Not enough data
6.9
240
Not enough data
7.4
242
AI Automation - Network Monitoring
Not enough data
6.4
229
Not enough data
6.3
229
Not enough data
6.3
228
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.4
123
Not enough data
6.7
126
Not enough data
6.6
122
Not enough data
6.4
121
Not enough data
6.5
122
Not enough data
6.4
123
Not enough data
7.9
573
Monitoring
Not enough data
9.2
556
|
Verified
Not enough data
9.1
554
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
195
Management Tools
Not enough data
8.2
494
Not enough data
8.6
506
|
Verified
Not enough data
8.5
486
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
94
Not enough data
7.4
93
Not enough data
7.7
92
Not enough data
7.2
92
Not enough data
7.1
92
Not enough data
7.3
91
Not enough data
7.4
90
Not enough data
7.8
1,168
Asset Inventory
Not enough data
8.9
1129
Not enough data
8.8
1119
Not enough data
7.7
1017
Not enough data
Feature Not Available
Not enough data
8.2
1048
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
226
Not enough data
7.2
222
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.0
216
Not enough data
7.0
219
Not enough data
7.0
216
Management
Not enough data
9.1
1096
Not enough data
8.7
1030
Not enough data
8.1
990
Not enough data
8.2
1039
Not enough data
8.4
1,658
Administration
Not enough data
9.2
1572
Not enough data
8.7
1517
Not enough data
7.8
1406
Not enough data
9.2
1577
Not enough data
8.9
1474
Not enough data
8.8
1516
Maintenance
Not enough data
9.1
1556
Not enough data
7.7
1320
Communication
Not enough data
7.9
1374
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1291
Security
Not enough data
8.3
1336
Not enough data
8.4
1365
Device Support
Not enough data
7.6
1335
Not enough data
8.4
1411
Not enough data
8.4
1392
Performance
Not enough data
8.2
1468
Not enough data
7.9
335
Functionality
Not enough data
8.8
319
Not enough data
7.9
289
Not enough data
8.0
293
Not enough data
8.5
306
Performance
Not enough data
8.7
313
Not enough data
8.5
299
Not enough data
Feature Not Available
Not enough data
8.6
302
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
8.5
225
Management and Discovery - IT Documentation
Not enough data
8.3
219
Not enough data
8.3
218
Not enough data
8.7
220
Operations - IT Documentation
Not enough data
8.3
218
Not enough data
8.8
221
Not enough data
8.3
219
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
7.9
85
Generative AI - Autonomous Endpoint Management
8.6
6
7.1
63
8.9
6
7.2
64
8.6
6
7.1
63
Monitoring and Management - Autonomous Endpoint Management
9.4
6
8.6
85
9.3
5
8.1
71
9.3
5
7.8
67
9.3
5
8.8
77
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.1
484
Platform - Mobile Device Management (MDM)
Not enough data
8.5
429
Operating System
Not enough data
9.1
484
Not enough data
8.0
473
Not enough data
8.2
455
Management
Not enough data
8.5
458
Not enough data
8.2
435
Not enough data
8.2
433
Not enough data
8.1
432
Not enough data
8.3
436
Security
Not enough data
8.5
441
Not enough data
8.5
443
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
138
Not enough data
7.6
137
Not enough data
7.6
138
Not enough data
7.6
136
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.8
772
Analysis
Not enough data
8.0
706
Platform
Not enough data
7.8
688
Not enough data
9.0
738
Not enough data
8.2
672
Not enough data
8.5
712
Not enough data
8.3
693
Security
Not enough data
8.7
723
Not enough data
9.2
762
Not enough data
7.6
665
Not enough data
8.7
691
Not enough data
8.1
675
Agentic AI - Enterprise IT Management
Not enough data
7.3
157
Not enough data
7.2
151
Not enough data
7.3
154
Not enough data
6.9
151
Not enough data
6.9
150
Not enough data
6.9
149
Not enough data
6.9
148
Reviews
Reviewers' Company Size
Automox
Automox
Small-Business(50 or fewer emp.)
8.5%
Mid-Market(51-1000 emp.)
69.9%
Enterprise(> 1000 emp.)
21.7%
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
43.1%
Mid-Market(51-1000 emp.)
50.2%
Enterprise(> 1000 emp.)
6.8%
Reviewers' Industry
Automox
Automox
Information Technology and Services
18.8%
Financial Services
7.7%
Computer & Network Security
7.0%
Computer Software
5.5%
Retail
3.7%
Other
57.4%
NinjaOne
NinjaOne
Information Technology and Services
26.5%
Computer & Network Security
12.7%
Hospital & Health Care
4.2%
Manufacturing
3.8%
Computer Software
2.9%
Other
49.9%
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Discussions
Automox
Automox Discussions
Monty the Mongoose crying
Automox has no discussions with answers
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
Pani R.
PR
Make them regular users. Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Automox
Automox
Optimized for quick response
NinjaOne
NinjaOne
Optimized for quick response