--- title: Automox Reviews meta_title: 'Automox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 313 reviews by the users' company size, role or industry to find out how Automox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 313 scale: '5' date_modified: '2026-08-04' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # Automox Reviews **Vendor:** Automox **Category:** [Patch Management Software](https://www.g2.com/categories/patch-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 313 ## About Automox Automox is the Autonomous Endpoint Management platform built for autonomous from day one. Policy-driven, human-controlled automation gives IT and security teams the speed, clarity, and control to reduce risk and move faster with confidence. Automox unifies automation, visibility, protection, adaptability, and speed in a single, cloud-native platform – enabling teams to automate up to 96% more patches, shorten remediation time, and operate securely at scale across Windows, macOS, and Linux devices. ## Automox Pros & Cons **What users like:** - Users value the **effortless automated patch management** of Automox, ensuring systems are consistently up to date. (95 reviews) - Users praise Automox for its **effortless automation** of patch management, enhancing security with minimal manual effort. (71 reviews) - Users praise the **easy-to-use interface** of Automox, allowing quick navigation and self-learning for effective management. (64 reviews) - Users find **easy deployment** with Automox, simplifying patching and management across multiple devices effortlessly. (37 reviews) - Users value the **time-saving capabilities** of Automox, allowing teams to focus on strategic IT initiatives effortlessly. (33 reviews) - Users praise the **responsive and helpful customer support** from Automox, enhancing their overall experience with the product. (30 reviews) - User Interface (30 reviews) - Features (28 reviews) - Users appreciate the **flexibility and simplicity** of Automox for effective patching and software deployment. (28 reviews) - Reliability (25 reviews) **What users dislike:** - Users experience **access issues** with Automox, often needing to troubleshoot or reinstall agents for connectivity. (17 reviews) - Users feel Automox needs improvement in **dashboard customization and reporting options** for enhanced functionality and usability. (15 reviews) - Users note **poor reporting** capabilities, highlighting delays and a desire for more comprehensive statistics and visibility. (15 reviews) - Users report **slow performance** with Automox, experiencing delays in device reconnection and unreliable remote access. (14 reviews) - Users face **update issues** with Automox, including communication failures and lack of support for driver and distribution architecture. (14 reviews) - Users find the **limited worklet catalog** of Automox restrictive, lacking essential software options and third-party resources. (13 reviews) - Users note a **steep learning curve** with Automox, particularly regarding slow console loading and disconnecting devices. (11 reviews) - Remote Access Issues (10 reviews) - Scripting Difficulties (10 reviews) - Expensive (8 reviews) ## Automox Reviews ### 1. Patching with Simplicity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Automox?** Having the ability to patch systems that have hard to patch 3rd party applications. Very easy to use overall when trying to remediate vulnerabilities on your assets. **What do you dislike about Automox?** Reporting options are a little on the lighter side and would like to see more statistics based reports. **What problems is Automox solving and how is that benefiting you?** Automox helps us patch our server enviroment wheras we can't do that with Intune. We also have the ability to patch 3rd party applications such as Google/Firefox on the fly whereas its cumbersome to do so with other technoligies like Intune. ### 2. Great Product, Great Service. It just works. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Automox?** It helps patch vulnerabilities that would otherwise take days to complete with manual intervention. We love to use this to deploy custom worklets which help meet compliance standards on devices. Patching and remediation for third-party apps is a game changer as well. **What do you dislike about Automox?** I do not have any downsides to Automox, it's easy enough to implement! **What problems is Automox solving and how is that benefiting you?** Vulnerability remediation and third-party application packaging. It saves several hours of having to keep apps up to date within Task Sequences when imaging devices. ### 3. A must have tool for your IT department **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Infrastructure Support Engineer II, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Automox?** How super convienant it is to have all machines in one place to easily monitor **What do you dislike about Automox?** There is nothing to dislike that I have thought of **What problems is Automox solving and how is that benefiting you?** To push updates and organizing our machines ### 4. Automox: Patch Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Automox?** It's overview of what patches are outstanding and categorising them according to severity and days outstanding. (NOT written by an AI. I don't know why you keep saying this) **What do you dislike about Automox?** The UI could be a bit unclear. For example when trying to filter devices accoridng to group. it's not as straight forward as I would like. **What problems is Automox solving and how is that benefiting you?** I didn't have a proper patch management solution and had tried using Azure's Arc to get an overview of what's outstanding but the reporting and the inteface sucked. ### 5. Useful platform with a few bugs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Automox?** Ease of patching, organisation of devices and reporting. **What do you dislike about Automox?** Automated restarts not working after patching schedule **What problems is Automox solving and how is that benefiting you?** Automated patch managed, centralised reporting on patch deployment. ### 6. Automox has made our lives easier with helping us with critical IT services. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Automox?** Automox's ability to monitor and release patches with pre-approval has been our biggest help so far. It is our only solution for this as it is critical we document our monthly patches. **What do you dislike about Automox?** I personally have no complaints, it has worked exactly as we need so far. **What problems is Automox solving and how is that benefiting you?** It is critical we document what patches we are to push out each month for our documentation. Automox makes the process painless each month. ### 7. Helpful for Organizational Patching **Rating:** 3.5/5.0 stars **Reviewed by:** Anthony U. | Jr Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Automox?** Their patching deployment allows us to patch multiple computers and schedule patching jobs. **What do you dislike about Automox?** Trying to create a worklet was a little confusing at first, but support was helpful in that regard. **What problems is Automox solving and how is that benefiting you?** Patching, Scheduling patching, creating worklets, making sure our vulnerabilities are being addressed. This leads to a more secure organization. ### 8. Autmox **Rating:** 4.0/5.0 stars **Reviewed by:** dwayne m. | Senior IT Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Automox?** Once setup and be left without much overhead time needing to check up. **What do you dislike about Automox?** Sometimes the failed updated doesnt give straight forward reasons for the failed update eg others in queue. **What problems is Automox solving and how is that benefiting you?** To keep up to date with the latest patches and various OS versions. ### 9. Automox is a top choice for automatic patching and device compliance! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack E. | Muay Thai Instructor, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Automox?** The installation and configuration of Automox agent and console are simple and straightforward. Automox provides the user with the flexibility and granularity to configure the patch policies and groups, and to adjust them as needed. The user can also use the Automox console to view and manage the patch policies and groups, and to perform manual or on-demand patch actions, such as scan, install, reboot, or rollback. **What do you dislike about Automox?** The Automox tool is very robust but comes at a higher than average cost. The company does offer a pay-as-you-go offering but the discounts come with anual subscription. **What problems is Automox solving and how is that benefiting you?** Automating the deployment of patches and updates across our organizations endpoints. ### 10. amazing tool for patching **Rating:** 5.0/5.0 stars **Reviewed by:** Saranga T. | Freelance Information Technology Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Automox?** more user-friendly interface that makes it easy for anyone to quickly become familiar with the platform. **What do you dislike about Automox?** Unable to view or monitor the progress of ongoing patches. **What problems is Automox solving and how is that benefiting you?** Automox is solving the challenge of managing patch deployment across multiple platforms with its cross-platform patch management tool. This benefits us by streamlining and automating the patching process for different operating systems, ensuring that our systems stay secure and up to date without the need for multiple tools or manual intervention. ### 11. From being told it was being done, to knowing it had been done **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Automox?** The level of control we have over the patching. We used to rely on a capable Third Party for patching but the volume of change and the speed it sometimes needed to be done would occassionally result it things being missed or being on the things to do pile. Automox stopped that. We know whats coming, whats been installed and what did not work... the control is great. **What do you dislike about Automox?** Very little. When patches fail sometimes it seems to be the automation as it works manually, but these are few and far between. **What problems is Automox solving and how is that benefiting you?** The business wnats to know patching is in control, Automox gives us control and the ability to show that control. ### 12. Great tool, make slife easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Automox?** I like the multi platform capabilities and the console is intuitive. Great that its all cloud based. and i do rather like the robot mascot! **What do you dislike about Automox?** I cant see a way of testing patches in the platform which would of been cool. Maybe a little bit more pricey than others we dlooked at but not that its not value **What problems is Automox solving and how is that benefiting you?** Everything is all in one place (bar the single rather niche tool we use). Has freed up a ffair bit of time as we have it all automated now. NOt sure exactly how much biut definately less labour intensive ### 13. 3 months of using Automox **Rating:** 5.0/5.0 stars **Reviewed by:** Alvin A. | Portfolio Systems Administrator, Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Automox?** Very easy to use and user friendly and has a nice clean GUI **What do you dislike about Automox?** Not sure if I have completely configured it but essentially I have users complaining Outlook or Excel randomly closes on them **What problems is Automox solving and how is that benefiting you?** Ease of mind ### 14. Automox is a dream come true **Rating:** 5.0/5.0 stars **Reviewed by:** Ian C. | Network Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Automox?** Easy to setup policies, etc. And very easy to distribute msi to our laptops. Support is great and it is very easy through the dashboard. **What do you dislike about Automox?** None. We love the product and will be continuing to use the product **What problems is Automox solving and how is that benefiting you?** Haven't had any issues ### 15. Wonderful Patch Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Evan A. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Automox?** Ease of patching systems and keeping an eye on them. **What do you dislike about Automox?** The remote software is not as good as it could be. **What problems is Automox solving and how is that benefiting you?** Systems crashing due to not getting properly patched. ### 16. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Matt J. | IT Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Automox?** Super handy and easy to use. We can push updates to everyone **What do you dislike about Automox?** I wish there was more worklets. It lacks basic software such as Crowdstrike and Slack **What problems is Automox solving and how is that benefiting you?** It allows us to patch almost any software ### 17. Easy automated patching and visibility into your environment. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Automox?** - It works across windows, linux and macs - No need to VPN to get updates and computer configurations - Easy to use, nice GUI. **What do you dislike about Automox?** - If somehow it could be agentless then it would be a lot better but not sure how this would be achieved. - Doesn't scan for vulnerabilities **What problems is Automox solving and how is that benefiting you?** Making patching easier and confiuratiosn across our multi-OS estate simpler and faster! ### 18. Easy to use on patching OS and Apps **Rating:** 4.0/5.0 stars **Reviewed by:** Sonny W. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Automox?** Big Hammer on update to all applications that are outdated with a single click **What do you dislike about Automox?** The reporting feature on what is being updated could be better. **What problems is Automox solving and how is that benefiting you?** We use Crowdstrike to review vulnerbilities and use automox to patch. ### 19. Best Patching Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Itumeleng T. | IT Support Specialist, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Automox?** I love how automated it is, it isn't static plus it is cloud-based too which is a major plus. The Customer Support team is also very fantasic. **What do you dislike about Automox?** Devices can only belong in one group (OU) but cannot be added into other groups which is a downside if you need to add different groups that have different policies. **What problems is Automox solving and how is that benefiting you?** Automox has helped Fortna in patching all of our 3rd party applications, uninstalling unused and outdated software and patching servers, PCs and MACs with OS security patches, an additional powerful feature of Automox is its ability to use scripts. ### 20. The next generation of patch managment. **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua G. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Automox?** It is an intuitive, cloud based patch management solution that can protect your endpoints, wherever they may be. **What do you dislike about Automox?** We do not have dislikes of Automox at this time. **What problems is Automox solving and how is that benefiting you?** We are able to patch work from home computers that are not connected to the corporate network through VPN. As long as they are turned on and connected to the internet, we can patch them. ### 21. Make updates easier by automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Automox?** Automox facilitates seamless implementation of update automation, ensuring a streamlined process. Additionally, its software installation is straightforward. It integrates effectively with other applications we utilize, and update windows can be assigned to individual devices or groups for enhanced management. **What do you dislike about Automox?** The web interface can be tricky to learn at first. **What problems is Automox solving and how is that benefiting you?** Problem: Patch management Benefit: Automated solution which helps me cut time spent on updating servers manually ### 22. Easy to use platform that just works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Automox?** Flexibility with Workletts. Console is clean and intuitive. **What do you dislike about Automox?** Not much, it really is a great tool. At times there can be some agents that get stuck and unresponsive but could also be network/endpoint issue. **What problems is Automox solving and how is that benefiting you?** When I need to push out a fix in bulk, I can create a powershell script and deploy in mass. This saves a ton of time and resources. ### 23. Great tool for all systems **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Automox?** We use automox for server patching. One of the great things about automox was the ability to patch/target all systems. Including Linux systems. **What do you dislike about Automox?** Not much to dislike. Pricing could be a little better for the whole suite. **What problems is Automox solving and how is that benefiting you?** We had an atrocious WSUS environment. This allowed us to get our patching under control and make sure things were patched in a timely manner. ### 24. Reporting could be alot better and needs to be able to be scheduled. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2024 **What do you like best about Automox?** Vast range of applications it supports and the ease of implementation. **What do you dislike about Automox?** The Reporting is very limited and sometimes it takes a while to get support on urgent issues. Sometimes we have to wait for business hours as well. **What problems is Automox solving and how is that benefiting you?** 3rd party patching ### 25. Reasonable monitoring software at a good price point. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Automox?** The ability to monitor employees as well as seeing what they need to do to their laptops to ensure compliance. **What do you dislike about Automox?** I feel it needs more robust access to users like screenconnect like remoting in with a good GUI. **What problems is Automox solving and how is that benefiting you?** They are helping us see and monitor employees computers to keep ahead of any malware. ### 26. Easy and thorough patch management **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon P. | Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Automox?** I like the wide range of software available to patch. Deployment is easy. Monitoring and management is efficient. **What do you dislike about Automox?** If there was a way to automate remediations, it would be nice, but that's a tough ask. **What problems is Automox solving and how is that benefiting you?** Automation of patch management ### 27. Great patch management solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Automox?** Automox is easy to use with a nice user interface. The suite of features helps us save a lot of time, we use it mostly for patch management and remote actions. **What do you dislike about Automox?** We had an issue with a new Automox version and support wasn't really responsive at first. **What problems is Automox solving and how is that benefiting you?** Manage infrastructure at scale ### 28. Make your life 100x easier **Rating:** 5.0/5.0 stars **Reviewed by:** James O. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Automox?** Automox is a dream to work with. At every step in my organization's journey with 3rd party patching, automox has delivered . Implementation of the product is a breeze with numerous ways to accomplish this initial task. Additionally, documentation for virtually every use case is available in the support portal via knowledgebase articles or offical manuals. While limited in some areas, the documentation is clear in its construction and organized in a sensical way. If you encounter a problem you can't solve through the knowledge base, the Customer Support has got your back. They are responsive, knowledgeable, and reliable when troubleshooting the "unseen" and novel errors or issues that come with rolling out any product for the first time. My organization has not encountered an issue that Automox Support did not know how to resolve. Support for the product is fantastic, easy, and effective. The range of features is extensive as it currently stands and it is still growing (almost daily) when you consider the worklet catalog. Reporting from automox albeit somewhat limited, is effective. Device management from a singular device or a group of devices is well thought out and contains all the functions or features you would need. If not, check out the worklet catalog...odds are someone has written something that can accomplish what you want to do. In our organization, we oversee hundreds of systems and utilize automox daily for patching and keeping up with the ever evolving threat landscape. It has completely offloaded a stress and manual process that used to take roughly 4-6 hours, depending on how the computers wanted to act that day. It has integrated seamlessly into our environment and drastically reduced the time to work on this critical task. Building out the policies is easy, organizing your systems is intuitive (if you don't do it when onboarding devices, I highly reccommend it). TLDR: We don't have to worry, automox took an age old process, offloaded the mundane, and reduced our time spent working on patching and device management, and streamlined our workflows. I highly reccommend the service and would absolutely consider it a necessity for any IT department. **What do you dislike about Automox?** The one thing I wish was more flushed out, is the reporting within automox. Some of the reports are limited in the information they provide and I find myself stringing together different reports to satisfy my organization's needs. With that being said, I've contacted our account representative and they have been transparent in addressing this slight issue. I feel heard in my concern and understand that this issue is actively being researched and developed. Our rep even sent over a method to try and work around this issue, so its really just a matter of time before this feature catches up. Again, its not a "make-or-break" issue, its a feature request. Considering how amazing the rest of the product is, I know its only a matter of time before my opinion on the reporting functionality is completely reversed. **What problems is Automox solving and how is that benefiting you?** Its offloading an ever-present technical problem faced by all IT departments to automation and the cloud. My department now has time to focus on other projects and implementations that will further increase the value we generate for our organization. ### 29. Top of its class! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen E. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Automox?** Ease of setup, deployment and use. Works on Windows,Linux and Macs! Amazing support staff! **What do you dislike about Automox?** Aside from me wanting to change some visuals or rearrange a dashboard I really dont have any major dislikes **What problems is Automox solving and how is that benefiting you?** Patch managment not only in our Windows enviroment but Linux as well! We now have things happening in one window isntead of spread out. ### 30. Works well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Automox?** It has been a game changer in how quickly and effectivly we manage vulnerabilities and patches on our devices. **What do you dislike about Automox?** I do not really have any issues or dislikes about Automox. **What problems is Automox solving and how is that benefiting you?** It is allowing us to manage our vulnerabilities and patch deployment efficently. ### 31. Automox is a good tool to update and maintain an infrastructure. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Automox?** The worklet already available. The way to deploy the agent. It is SAAS **What do you dislike about Automox?** The first deployement can take a while if you have a lot of server. **What problems is Automox solving and how is that benefiting you?** To deploy rapidly a patch for servers. To maintain the security on server. To apply scripts on servers rapidly. ### 32. We use Automox for a lot of different tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Steve L. | Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Automox?** The ability to patch multiple operating systems with one tool. The ability to automatically install and uninstall software. Using worklets to configure systems. **What do you dislike about Automox?** The only thing I can think of is the time is takes for some applications to make it into the catalog. **What problems is Automox solving and how is that benefiting you?** We can patch our Windows, MacOS and Linux systems automatically. Having all three operating systems patch by one tool is a great help. ### 33. Very Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Automox?** Helpful interface and accesability. Good dashboard with useful information **What do you dislike about Automox?** duplicate devices sometimes appear. sometimes can be a pain to install **What problems is Automox solving and how is that benefiting you?** easy use and good intergration ### 34. Very lacking **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Automox?** There really isn't really anything I like. **What do you dislike about Automox?** Just about everything. the remote sessions are laggy. The sessions disconnect all the time if you can get it to even connect. I have waited 7 minutes for it to fail. I did this several times before a successful connection. the worklets would be good if you could actually run the policy. Out of 5 trys to run the policy, only 1 ran. There is no inventory for the systems. There aren't any notifications to alert if a machine disconnects or has any issues really. **What problems is Automox solving and how is that benefiting you?** it isn't. It's actually causing more problems and slowing responses down to users having issues. and to top it off, you have to pay to have these problems. worst system I have ever used. I had to open a case about the site ending our sessions within 30 minutes when we set it to stay logged for 8 hours, the support told me to use a browser extension and I never heard back until weeks later when automox finally addressed the issue. **Official Response from Ashley Smith:** > Hi there, I'm so sorry that you've had this experience and this sounds like a very frustrating problem to have. If you like, you can reach out to me at ashley.smith@automox.com, and we can dive deeper into these issues and I can enlist a few engineers who might be able to help. I would like to try my best to ensure that you don't run into these problems again. ### 35. Overall good patching system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Automox?** Shows CVVE vulnerabilites, easy to group by OS and version. **What do you dislike about Automox?** The agent disconnects sometimes and remains disconnected. **What problems is Automox solving and how is that benefiting you?** Place to monitor and patch all systems. ### 36. MSP Security Engineer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Automox?** There support is very responsive when there are issues. **What do you dislike about Automox?** The worklets dont work so well and does not remove some software **What problems is Automox solving and how is that benefiting you?** Patching hundreds of devices is a breeze when we started using Automox. ### 37. Automox does what you need to and more! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Automox?** I like how easy the UI is to manage and operate. **What do you dislike about Automox?** I wish that the devices would load up faster. It normally takes a few minutes after registration. **What problems is Automox solving and how is that benefiting you?** I'm needing to update devices regulary and Automox helps that greatly! ### 38. Automox Patch Management Year1 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rich B. | Assistant Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Automox?** The GUI is easy to view everything all in one place. **What do you dislike about Automox?** The manual tagging for all devices when added. **What problems is Automox solving and how is that benefiting you?** The ability to Patch all 3rd party and Windows software. ### 39. IT System Admin **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Automox?** What I like best is the ease of use and the support team. **What do you dislike about Automox?** The scripting, policies, and worklets are difficult to use. **What problems is Automox solving and how is that benefiting you?** It allows me to remotely patch software on many devices. ### 40. Been using it since it first got going. It's great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Automox?** Ease of use, does what it's supposed to and more. **What do you dislike about Automox?** I'm not sure what i don't like. It's always been improving. **What problems is Automox solving and how is that benefiting you?** I don't have to worry about patching the machines myslef. ### 41. Very good patching program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Automox?** Easy to use and deploy Scheduled reboots and no need to all **What do you dislike about Automox?** Sometimes when a reboot isnt completed the device remains on a black screen and needs manually restarted **What problems is Automox solving and how is that benefiting you?** Keeping ontop of updates across all our devices which in turn keeps us up to date with the latest security patches ### 42. Great experience using Automox **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Automox?** Central management of all our devices and the possibility to excute worklet. **What do you dislike about Automox?** The need of mailbox to our account to validate account. **What problems is Automox solving and how is that benefiting you?** It helped us to get one only way to patch our Linux and Windows servers. And handle a part of our compliance with the use of worklet. ### 43. EXCELLET TOOL FOR PATCHING **Rating:** 5.0/5.0 stars **Reviewed by:** Ashok R. | Sr Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Automox?** GOOD TO HAVE A TOOL LIKE AUTOMAX IN ANY ORGANIZATION, AS WE CAN AUTOMATE PATCHING **What do you dislike about Automox?** THERE ARE LOT OF IMPROVEMENTS REQUIRED IN REPORTS SECTION. **What problems is Automox solving and how is that benefiting you?** ITS IS HELPING ME TO SCHEDULE A PATCHING AUTOMATIC FOR YEAR, NO NEED TO SCHEDULE EVERY MONTH SEPARATELY ### 44. Trial **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Automox?** I like the fact you can create policies for certain apps to be pushed out **What do you dislike about Automox?** Haven't found anything I dislike so far. **What problems is Automox solving and how is that benefiting you?** To be able to push updates on applications on the user's computers ### 45. Things that took 3 hours could be completed in 3 minutes! **Rating:** 5.0/5.0 stars **Reviewed by:** Netram J. | Technical Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Automox?** Automox allowed me to run scripts on multiple computers within the organization to minimize the time spent going to every one of the PCs to get the job done. **What do you dislike about Automox?** Automox allows you to do a whole lot, however, there are some instances where the console may take a bit longer to load than normal. **What problems is Automox solving and how is that benefiting you?** Automox allows you to readily patch vulnerabilities in minutes and can also patch multiple systems all at once. ### 46. Keeps Getting Better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Automox?** The developers who are making Automox a better application. My first time using this application, it was barebone. Yes, worklet is nice but some things are missing. For example, remote control was not available. But the developers are making this application better and they are listening to their users. Customer Support has been amazing as well. They usually get back within a couple of hours and help resolve issues as soon as possible API is easy to use to do things that are not available on the web portal. They have well-written documentation that is available online Our Rep Grace, has been amazing as well. She stays in contact and makes sure we have what we need. **What do you dislike about Automox?** The maintenance period is not the best but it works Reporting needs improvements **What problems is Automox solving and how is that benefiting you?** makes patching and running scrip remotely much easier ### 47. Decent product if you have the product **Rating:** 3.5/5.0 stars **Reviewed by:** Joris K. | Senior System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Automox?** The wat the patches are being applied. It 'just' works. Plus, the ease of implementation and customer support. **What do you dislike about Automox?** Powershell always running in 32-bit No 'In user context' feature when running scripts The price **What problems is Automox solving and how is that benefiting you?** It is deploying patches to all our Windows / Mac OS clients and all our Windows / Linux servers. Besides this, we are also making use of the workflow feature which can be used to deploy scripts / custom applications to the devices. ### 48. Intuitive patch management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Automox?** So far it's more comprenensive than other patch management platforms I've used and has a very intuitive interface. **What do you dislike about Automox?** Reports could use some improvement, it doesn't seem to be customizable. **What problems is Automox solving and how is that benefiting you?** Managing OS and third party patching across multiple OS ### 49. It's a good tool - could be more automated **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Automox?** Easy to navigate, nice dashboard, tagging available **What do you dislike about Automox?** Not enough support updates not patched in automatically sometimes overall number of devices needing atttention is always high **What problems is Automox solving and how is that benefiting you?** patching updates ### 50. A great cloud patch management solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Automox?** 1. It's a cloud solution, and can be accessed from anywhere. 2. It supports Windows, Linux and MacOS systems 3. It's easy to use and manage **What do you dislike about Automox?** Some times you need to create Worklets to patch/run an update instead of just letting the system do everything automatically. **What problems is Automox solving and how is that benefiting you?** It is solving our security issues when all of our systems are being patched automatically each day, even when some are not On-Prem. It supports our mixed system operations. ## Automox Discussions - [What is 3rd party patching?](https://www.g2.com/discussions/what-is-3rd-party-patching) - [What is patch management software?](https://www.g2.com/discussions/what-is-patch-management-software) - [Where is Automox based?](https://www.g2.com/discussions/where-is-automox-based) - [What does Automox do?](https://www.g2.com/discussions/what-does-automox-do) - [View Automox pricing details and edition comparison](https://www.g2.com/products/automox/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A03%3A58+-0500&secure%5Bsession_id%5D=222d4656-2ac2-42d4-a98f-6e341ecc8e8d&secure%5Btoken%5D=c30d4df61d63fcbc582d351ae8179d32ce7758ec710c8c39d84fdcc8fdbd50cc&format=llm_user) ## Automox Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Axonius](https://www.g2.com/products/axonius/reviews) - [Faronics Deep Freeze](https://www.g2.com/products/faronics-deep-freeze/reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) ## Automox Features **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Security Management** - Incident Reports - Security Validation - Compliance ## Top Automox Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,926 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,223 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,117 reviews)