Aptible

Aptible

4.4
(39)

Aptible's security management and hosting platforms helps startups pass information security audits and deploy audit-ready apps and databases.

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Showing 39 Aptible reviews
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Tammy H.
Validated Reviewer
Verified Current User
Review Source
content

"HIPAA compliance at the click of a few buttons"

What do you like best?

Our small healthcare startup could not have gotten off the ground nor fulfilled our first contract without the ease and speed of Aptible's hosting. We were able to focus on developing our application, and Aptible covered the rest. We've since gone through numerous vendor reviews with subsequent customers, and each time Aptible's reliabilities and capabilities have helped advance the opportunity. Their support is also phenomenal.

What do you dislike?

The performance and utilization dashboards ought to be more robust. It also ought to be a lot easier to take off-site backups, since that is so critical to any business continuity plan.

Recommendations to others considering the product:

Make sure you have sufficient expertise in Docker internally.

What problems are you solving with the product? What benefits have you realized?

As a healthcare company, we are bound by HIPAA. Aptible makes it possible for us to meet all the technical requirements with a small tech team. Although the prices aren't always cheap, they are far cheaper than what it would have taken had we had to staff, build, and maintain everything ourselves.

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Jessica O.
Validated Reviewer
Verified Current User
Review Source
content

"Great product, great support"

What do you like best?

Aptible makes it possible for small teams like ours to access HIPAA compliant hosting out of the box. While I had to Dockerize our application in order to transition to Aptible, I received generous, competent help from the support team that made the transition possible. And this was before we'd even signed a contract for the service (since clearly we had to see if it was going to work before we committed.)

What do you dislike?

We had one incident early on where they incorrectly reported our usage and caused me to panic that I'd spent all this money... that was no fun.

Recommendations to others considering the product:

If you need HIPAA compliance and don't want to roll your own, Aptible is wonderful. No regrets.

What problems are you solving with the product? What benefits have you realized?

Before Aptible, we were on bare metal, and that was a much larger management burden for me. Dockerized deployment has been a dream, and the toolset that Aptible offers has been key to our success. Good documentation and excellent, friendly support (even without paying for premium support tier).

What Data Privacy solution do you use?

Thanks for letting us know!
Robert N.
Validated Reviewer
Verified Current User
Review Source
content

"Aptible is an effective & compliant partner for a digital health startup"

What do you like best?

At Ria Health we have our core mission, providing the most effective tech-enabled treatment for Alcohol Use Disorder, and then many critical sub-tasks that go in to succeeding in that mission. Aptible's service offering solves one of those critical sub-tasks, providing HITRUST compliant, secure, and scalable production operations on top of AWS. Aptible has architected its services cleanly and operated them consistently, and as a result Aptible has allowed us to focus on the unique aspects of Ria's problem set while delivering high quality and secure services to our patients.

What do you dislike?

Some common processes on Aptible, like releasing a new Docker image to production, go through a general release process that always feels like it takes too long (20-25 minutes). Lower latency would be better!

Recommendations to others considering the product:

- If compliance is not an important part of your business strategy then you should look at cheaper alternatives.

- If compliance is a important to you then Aptible will cleanly solve a subset of your compliance problem set.

What problems are you solving with the product? What benefits have you realized?

Aptible provides us with HITRUST compliant, secure, and scalable production operations on top of AWS.

Andrew F.
Validated Reviewer
Verified Current User
Review Source
content

"Impressive platform for secure scalability."

What do you like best?

It just works. Nice UI to setup components and environments which eliminates the complexity of setting up and managing AWS directly. Allows me to worry about the code instead of the underlying deployment infrastructure. The support staff has been great at responding to incidents and proactively taking measures to ensure our application remains available. The CLi tools are well documented when these operations are required (setting configuration, database tunneling, manual deployments). Having it based on git deployments helps with our existing workflow and inherently provides another remote backup location in case of disaster recovery.

Docker has been equally nice to have in that each application components only needs what it needs to operate leaving much less on the server to worry about in terms of vulnerabilities (that we had with our dedicated server). These containers have proven to be very fast and their zero-downtime deployments are critical to our continuous integration process.

What do you dislike?

Getting started with Docker was a little tough, they do not provide much support on setting up the actual Docker & Proc files based on your requirements, but as time has gone on, its become easier and I've gotten good support on setting up additional modules.

Recommendations to others considering the product:

Great for smaller startups who need HIPAA-compliancy and a scalable cloud-based infrastructure but do not have the resources internally to maintain people on staff. If you are looking at running containers but don't know exactly how the orchestration works, this is a better, easier alternative than Heroku

What problems are you solving with the product? What benefits have you realized?

Scalability. We went from a dedicated server to a multi-component HIPAA-compliant infrastructure. This has helped streamline our devops and helps with the sales and marketing aspects of selling a health sensitive related application.

Alec Z.
Validated Reviewer
Verified Current User
Review Source
content

"Easy, reliable, secure"

What do you like best?

Aptible allows me to configure and deploy my services and databases in a straightforward way, knowing that my containers are running in secure environments while still having the flexibility to scale them and create/deprovision them as necessary without having to wait on support staff to execute changes for me.

What do you dislike?

At times, we look at AWS's growing services offerings and wonder whether we might want to migrate there eventually. From ECS all the way up to Lambda, there are some interesting offerings that are all now HIPAA-compliant... but, we'd still have to implement all the backups and network security ourselves, and there is peace of mind (both ours and our enterprise healthcare customers') knowing that Aptible has the security side covered.

What problems are you solving with the product? What benefits have you realized?

We use Aptible to make deployment easy and streamlined, while operating in a constrained and secure environment. This gives us the confidence to deploy frequently and quickly, while also keeping our enterprise healthcare customers satisfied that we are proceeding in a safe manner that meets all their compliance regulations.

Bruce W.
Validated Reviewer
Verified Current User
Review Source
content

"We literally wouldn't be in business without Aptible"

What do you like best?

Aptible handles almost 90% of my devops requirements. This frees precious developer resources so that they can do what they love to do - develop great software.

What do you dislike?

I wish there was a way to scale-down the cost of Gridiron so that smaller companies like mine could afford to use some of its features.

Recommendations to others considering the product:

If you need HIPAA compliant hosting use Aptible

What problems are you solving with the product? What benefits have you realized?

Aptible handles all of our HIPAA compliant web services hosting. They use industry standard Docker Containers which makes deployments simple and customization is straightforward. This frees up developer resources that would normally be used for devops. I can also rely on the experts at Aptible to ensure the system is secure. I've even had potential clients start their security review with "who is your hosting provider?" and when we answer "Aptible" they respond "Oh yes, that's a good start."

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Easy, Secure, Scalable"

What do you like best?

It's extremely easy to get started with Aptible. It takes minutes to deploy your first app and scale that app out. It's also been a joy to be able to scale the app out with a simple flip of a switch.

What do you dislike?

The apps scaling is a little less finely tuned than I'd like. Cpu and ram scale together vs maybe a little more separately. Currently, in order to scale for cpu, one also has to scale ram at the same rate and increase costs.

What problems are you solving with the product? What benefits have you realized?

We have been creating a state of the art application to increase provider productivity. To begin with, we were able to get up and running very quickly. We have also been able to with a very small team build and deploy applications without the need to hire a giant devops team.

Michael S.
Validated Reviewer
Verified Current User
Review Source
content

"Excellent service for a company starting out in health tech"

What do you like best?

Incredible support. Feeling of assurance that we're doing devops right for our medical members. Well thought out tools. Reliability.

What do you dislike?

The walled garden — feeling like the services are fairly isolated from and distinct from some wider AWS features that are quite useful like SQS, SES, and broader IAM strategies. Lack of an orchestration layer (e.g., Kubernetes).

Recommendations to others considering the product:

Perfect if you're working in a medical setting, but would otherwise be using something like Heroku.

What problems are you solving with the product? What benefits have you realized?

We built the PoC of our data synching platform and our app-centric API. Realized 1.5 years of stable systems.

Jose E.
Validated Reviewer
Verified Current User
Review Source
content

"All DevOps concerns could be delegated to Aptible"

What do you like best?

Their instant support. Every time that I have an issue or a suggestion, Aptible support team replied immediately, always trying to understand my point of view.

What do you dislike?

It's not possible to debug in production. I guess it's the only cons so far I've seen.

Recommendations to others considering the product:

If you want to have all of your DevOps tasks to be solved in an efficient and proper way, just go with Aptible.

What problems are you solving with the product? What benefits have you realized?

All of our production and staging environments are in Aptible, giving us the freedom to worry about software development and not sysadmin tasks.

E
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source
content

"Compliance and ease of use, in one nice package"

What do you like best?

Aptible offers a really easy to use set of features on top of AWS, making our lives managing HIPAA-compliant cloud services much easier. Deploying new builds is a snap, and the set of features supporting hosting is robust. It has hugely increased our ability to innovate and stay inside regulatory lines.

What do you dislike?

The Aptible documentation is sparse. There are items that cover most topics, but we often have to dive out of the site to other places to learn more about how to proceed. The missing pieces are minor (I always find them), but with a bit more effort, it could be much more helpful.

What problems are you solving with the product? What benefits have you realized?

HIPAA-compliant hosting for healthcare clients. Our biggest benefits are speed of deployment, and comfort that our environment is secure.

Brian K.
Validated Reviewer
Verified Current User
Review Source
content

"Out of the box HIPAA-compliant Application"

What do you like best?

We've used Aptible to host our application for ~3 years now. During this time we've scaled flexibly, experienced zero down time, and have been privy to tremendous, timely support when we've needed it.

What do you dislike?

If I were to improve anything about Aptible, I'd focus on improving the dashboard UX/UI. There are occasions when it's difficult to track down areas within the dashboard for handling certain use cases.

What problems are you solving with the product? What benefits have you realized?

We're making it possible for healthcare providers to record and distribute video content through an HIPAA-compliant web application.

Teeh A.
Validated Reviewer
Verified Current User
Review Source
content

"Good solution for some kind of applications"

What do you like best?

Deploy with Aptable is great, it also great monitoring the application logs and manage the app via painel.

What do you dislike?

Would be great to have access to a machine instead of directly to a container, I mean, for example, we can’t save media files locally, for that is needed to send this kind of file to S3 for example. And also we can’t use load balance, at least I didn’t see this option in the settings of the app.

What problems are you solving with the product? What benefits have you realized?

HIPPA compliance

Jason H.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Excellent product, little tiny flaws"

What do you like best?

Everything just works. Setting up is a breeze, and the features we use (git integration, docker, certificate management) are intuitive

What do you dislike?

There are a few features I would like: ability to restart a service without a code push; ability to restart/upgrade a database without contacting support; a reduction in the minimum disk space (we are at the minimum and our app < 100 MB, so the disk is 90% empty);

What problems are you solving with the product? What benefits have you realized?

Patient Experience and recovery, care coordination and management.

C
Consultant
Validated Reviewer
Review Source
content

"Decent Service, Bad Documentation"

What do you like best?

Having worked with numerous health-related projects, having ways to guarantee HIPAA compliance from a platform perspective is pretty awesome. That leaves the rest of the hassle to internal operations, which –especially on international teams– is already pretty messy.

What do you dislike?

The lack of documentation for a platform intended for developers is completely baffling to me. A lot of the entries are just a few sentences long, at most, and don't really cover more than the obvious. Most CLI commands only describe what arguments they support, not what they do. These commands include delicate operations of the app like DB management where you shouldn't be questioning whether your interpretation of an ambiguous paragraph is right or wrong.

Some operations that would seem basic don't seem to be supported. Renaming our instances meant a small migration for us, and there is no way to specify aliases.

What problems are you solving with the product? What benefits have you realized?

I've worked at a small startup focused around managing health care appointments and very private data. The fact that you can rely on the platform's responsibility for keeping that data private is great.

Miles S.
Validated Reviewer
Verified Current User
Review Source
content

"Compliance included"

What do you like best?

Aptible makes it easy to create an ideal CI/CD environment for a software engineering team.

What do you dislike?

It's not _quite_ as turnkey/easy as ... some similar platforms that lack the level of sophisticated compliance. (It's close, though.)

What problems are you solving with the product? What benefits have you realized?

The chief benefit is not needing to hire a devops team to manage our infrastructure. After a bit of work, we can manage it fairly easily ourselves, saving our business quite a bit of money, time, and general heartache.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"Smooth"

What do you like best?

Support is excellent, and everyone is ready to help and explain things clearly. Aptible also proactively makes changes to resources as needed to keep the apps running without issues.

What do you dislike?

The documentation could be improved; sometimes it is not as easy as it should be to find what's needed.

Recommendations to others considering the product:

Don't hesitate in asking for help when it's needed. Aptible support people are really helpful in keeping your app in great shape.

What problems are you solving with the product? What benefits have you realized?

We need a HIPAA compliant platform for our patient engagement platform. We need to keep it up and running smoothly without interruptions, and we need to keep all the required resources in good shape and updated.

Ion F.
Validated Reviewer
Verified Current User
Review Source
content

"Helps me sleep better at night"

What do you like best?

It handles all the DevOps and offers turnkey HIPAA compliance in the cloud. Support is stellar and they are always happy to talk through issues big and small.

What do you dislike?

It's not cheap given AWS increasing capabilities.

Recommendations to others considering the product:

Turn key HIPAA compliance in the cloud

What problems are you solving with the product? What benefits have you realized?

Aptible Enclave allows us to feel confident we're able to use the cloud safely with PHI. Everything we need is automatic.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Overall great experience with some restrictions on infrastructure control"

What do you like best?

The speed of the customer support and simplicity of the service. It wasn't too hard to setup and when we have issues, the Aptible team is often able to help quickly.

What do you dislike?

The limitations on what you can do on the platform. There is limited control outside of the Aptible CLI options requiring us to ask for certain things manually. This includes database configurations, how you can deploy images, reverse proxy configurations, and the granularity of scaling.

What problems are you solving with the product? What benefits have you realized?

We support issues in revenue cycle management for healthcare providers. Aptible makes it easy to stay HIPAA compliant and manage our servers.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"Much easier to deploy to AWS, but missing some key featuers"

What do you like best?

Not having to manage a VPC, its very similar to Fargate in a lot of ways but that one step makes deploying to Aptible much easier.

What do you dislike?

No EBS like storage. The 7 or so databases Aptible provides is a good start, but if you want to use something else you're out of luck as there is no way to back a container with persistance storage. Having EBS would be awesome then we'd be able to roll our own database if needed.

What problems are you solving with the product? What benefits have you realized?

Deployments are straigthforward and getting a service up and running from scratch is easy.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"This is the service to use for HIPAA compliance. Support is unmatched. Bar none."

What do you like best?

Tooling matches industry best practices (think heroku / aws). A lot of self service tooling that is straightforward to use (logging, database backup and restore, auditing functionality). Compare this to other vendors which require you to open support tickets for any maintenance operations.

What do you dislike?

No downsides yet. Support is very responsive to answer whatever you're interested to know about.

What problems are you solving with the product? What benefits have you realized?

HIPAA compliance. User privacy and trust is essential. We are proud of the efforts we take and knowing the technical ability and awareness of the Aptible teams makes us more confident in this mission.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Very good experience so far"

What do you like best?

Every time I ran into problems or had questions, their support team responded very quickly. Also, their documentation is pretty good.

What do you dislike?

Not much to say here to be honest. I haven't run into any really problem so far.

What problems are you solving with the product? What benefits have you realized?

We needed a HIPAA compliant infrastructure solution for our application and Enclave seemed to provide what we were looking for. We were able to set our app in their servers pretty quickly and it has been there for almost a year now without any noticeable downtime.

Kshitij T.
Validated Reviewer
Verified Current User
Review Source
content

"Good experience so far of using Aptible"

What do you like best?

HIPAA compliance is the first priority for our organization and Aptible has been providing this very well to us.

What do you dislike?

The yearly costing is bit on a higher side.

Recommendations to others considering the product:

NA

What problems are you solving with the product? What benefits have you realized?

We are hosting our servers on Aptible that provides us HIPAA compliance

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Seamless DevOps with security that gives me peace of mind"

What do you like best?

I enjoy using Aptible's Enclave + Gridiron products because they help me streamline painful vendor security assessments. As a small startup, we need to move fast, and focus on product engineering. Having Aptible automate and orchestrate the DevOps and OpSec (to some extent) helps the company move faster without sacrificing security.

What do you dislike?

Enclave and Gridiron products are really expensive.

What problems are you solving with the product? What benefits have you realized?

* Streamlined vendor security assessments

* DevOps

* OpSec

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Good"

What do you like best?

Aptible support is great, knowledgeable and speedy responses. The platform as a whole is very reliable.

What do you dislike?

Would *really* like access to gateway logs.

Occasional discrepancies between options in UI and CLI, e.g. for creating new redis databases, resizing postgres database, etc.

Docker caching does not perform the way I expect it to, resulting in some builds taking much longer than expected.

What problems are you solving with the product? What benefits have you realized?

HIPAA-compliant heroku.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"easy to work with saves time"

What do you like best?

secure site is mandatory for our work--having it easily accessed is a big plus. we can also easily add on when needed

What do you dislike?

Perhaps the access to services can be made more friendly, but it works well for us right now--so there is little to dislike

Recommendations to others considering the product:

does the job

What problems are you solving with the product? What benefits have you realized?

As we said before, secure site for protected patient information

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Love Aptible! Super easy"

What do you like best?

The simplicity with which you can set up new environments, balanced with the flexibility and the very accessible human support

What do you dislike?

The simplicity can sometimes take away control. Also, there are not as many tools as one needs so for a lot of pieces have to fall back on AWS directly

What problems are you solving with the product? What benefits have you realized?

Meeting HIPAA compliance requirements for our customer applications

U
User
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"good platform to start app for health care industry"

What do you like best?

It is similar to heroku platform for DevOps cmds, which means it is easy to pick up.

What do you dislike?

Flat rate of pricing. I wish the price structure could be similar to heroku for certain nodes for development and testing.

Recommendations to others considering the product:

Have more flexible pricing structure like heroku

What problems are you solving with the product? What benefits have you realized?

with aptible, it is easy to achieve HIPPA compliance.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"Decent"

What do you like best?

Interface layout and ease of navigating around it.

What do you dislike?

Aptible-cli is not great. E.g. the `aptible login` command - you have to login BEFORE it informs you about the lifetime option. In general it could be better documented / provide better help at the right time.

Recommendations to others considering the product:

N/A

What problems are you solving with the product? What benefits have you realized?

HIPAA-compliant hosting of applications and data. Benefits: works.

Ruchi S.
Validated Reviewer
Review Source
content

"Aptible review"

What do you like best?

The way the dashboard is set up for aptible is very clean and easy to navigate to where we want to. The analytics that it provides is really helpful and gives you an overview of your box

What do you dislike?

I am yet to explore aptible to dislike something :)

What problems are you solving with the product? What benefits have you realized?

Various deployment environments are setup on aptible

Devon B.
Validated Reviewer
Review Source
content

"Convinient HIPAA Deployments "

What do you like best?

Having a secure deployment process + environment that meets regulatory standards so it's easier to aquire partners.

What do you dislike?

Compared to AWS resources, I get let logs and metrics out-of-box.

What problems are you solving with the product? What benefits have you realized?

When approaching new healthcare facilities as partners/customers. It's much easier to close sales when we say that our environment already has HIPAA and Hitrust.

U
User
Validated Reviewer
Review Source
content

"Easy-to-use protections for healthcare data"

What do you like best?

Handles HIPAA compliance standards, encryption / low-level data protection with minimal difficulty / workload on our part. Streamlined with good documentation. Easy to get a business associates agreement, have been very helpful with software and other issues.

What do you dislike?

Very little - it has been a very smooth process to use

What problems are you solving with the product? What benefits have you realized?

Meets HIPAA's recommended standards for data protection with minimal work and cost on our part. Has been easy to get our service off the ground and conduct multiple clinical trials.

Nelson A.
Validated Reviewer
Review Source
content

"Easy way to deploy"

What do you like best?

With aptible, we can manage our code through our multiple servers really easy

What do you dislike?

sometimes it takes too much to rebuild our images

What problems are you solving with the product? What benefits have you realized?

It saves us a lot of work on matching our servers hippa compliance

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Great solution"

What do you like best?

Incredible easy to deploy, manage, and troubleshoot applications through the command line utilities.

What do you dislike?

It can sometimes be difficult to access the application logs from a historical point.

What problems are you solving with the product? What benefits have you realized?

HIPAA compliance is the biggest benefit.

E
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source
content

"good"

What do you like best?

simplicity, security, compliance, quick responses

What do you dislike?

forced downtime for upgrades during early evening hours

What problems are you solving with the product? What benefits have you realized?

we are solving for not having to configure and manage a hippa compliant infrastructure our selves

U
User
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Aptible is greaqt"

What do you like best?

it is an amazing tool and help us grow up as a company.

What do you dislike?

I think the prices are a bit higher, this is my only dislike.

What problems are you solving with the product? What benefits have you realized?

CI / CD

U
User
Validated Reviewer
Verified Current User
Review Source
content

"aptible has been great!"

What do you like best?

being able to spin up things as needed, great cli support.

What do you dislike?

It can get a but confusing tracking things across multiple environments.

What problems are you solving with the product? What benefits have you realized?

Data/hipaa compliance

U
User
Validated Reviewer
Review Source
content

"Aptible is a good platform"

What do you like best?

Best thing about Aptible is the HIPAA compliance which is very much required in healthcare technology domain.

What do you dislike?

The costing part of Aptible is one negative aspect. Seems to be too expensive when compared to other similar platforms

What problems are you solving with the product? What benefits have you realized?

We are hosting client servers on aptible to provide them healthcare technology softwares

U
User
Validated Reviewer
Review Source
content

"Making it easy to deploy your releases"

What do you like best?

Docker integration and simplicity deploy

What do you dislike?

To change DB port on each ssh connection

Recommendations to others considering the product:

If you mind your data state secure, then this is the way.

What problems are you solving with the product? What benefits have you realized?

Keep the customers secure and easy to deploy releases using docker images. But also to have access through SSH session to data.

C
Consultant
Validated Reviewer
Review Source
content

"Great experience "

What do you like best?

Easy to use and hassle free process and better way to work with.

What do you dislike?

I can’t find anything as of now but I think pricing can be better.

What problems are you solving with the product? What benefits have you realized?

Continuous integration and deployment.

Learn more about Aptible

Kate from G2

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