--- title: AnswerConnect Reviews meta\_title: 'AnswerConnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how AnswerConnect works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 23 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Business Services url: https://www.g2.com/categories/business-services --- # AnswerConnect Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by AnswerConnect but has limited features. Are you part of the AnswerConnect team? [Upgrade your plan](https://my.g2.com/answerconnect/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com * * * Seller [AnswerConnect](https://www.g2.com/sellers/answerconnect) Discussions [AnswerConnect Community](https://www.g2.com/products/answerconnect/discuss) Languages Supported English, Spanish Services Offered 24/7 Call Answering, Custom Scripting, Appointment Scheduling, Live Chat Support, Lead Capture Locations Serviced Canada, United Kingdom, United States Overview by Shahzeb Husain Show More ## Top-Rated Alternatives [ ![Smith.ai Virtual Receptionists](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smith.ai Virtual Receptionists") Smith.ai Virtual Receptionists 4.9/5(73) ](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) [ ![Ruby Receptionists](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruby Receptionists") Ruby Receptionists 3.8/5(12) ](https://www.g2.com/products/ruby-receptionists/reviews) [ ![SureCall Experts](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SureCall Experts") SureCall Experts 4.6/5(27) ](https://www.g2.com/products/surecall-experts/reviews) [ View All Alternatives ](https://www.g2.com/products/answerconnect/competitors/alternatives) ## User Insights Average based on 23 real user reviews. [Log in to unlock pricing and user insights](/login) ![Arvin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arvin K.") AK Arvin K. Demand Generation Specialist Small-Business (50 or fewer emp.) 5/7/2021 "Prompt Response With Regards to Issues I Raised With Them" 3/5 Describe the project or task AnswerConnect helped with: I deployed Answerconnect for a few small businesses. It was great using them. As a growth marketer, I had a very complex structure for lead response in mind. Answerconnect spentt plenty of time with me on the calls to customize a solution to my needs. Review collected by and hosted on G2.com. What do you like best about AnswerConnect? Their tech team was great at integrating our complicated software to their platform. They were very responsive and accommodating to our schedule. Review collected by and hosted on G2.com. What do you dislike about AnswerConnect? This is more of a wishlist than dislike but if they were to add an outbound structure to their system would be awesome Review collected by and hosted on G2.com. What problems is AnswerConnect solving and how is that benefiting you? The problem was not having a receptionist even during covid. Review collected by and hosted on G2.com. Show More 5/13/2021 Validated ReviewerSource: Organic ![Erica R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica R.") ER Erica R. Broker/Owner Small-Business (50 or fewer emp.) 3/29/2021 "Answer Connect for Small Office" 3/5 What do you like best about AnswerConnect? When I signed on originally I liked the small company, personal touch Review collected by and hosted on G2.com. What do you dislike about AnswerConnect? Lately very inaccurate call routing despite feedback Review collected by and hosted on G2.com. What problems is AnswerConnect solving and how is that benefiting you? Need a 24/7 service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about AnswerConnect? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AnswerConnect ](https://www.g2.com/products/answerconnect/discussions/new) GU Guest User What is AnswerConnect used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-answerconnect-used-for) [ View all Discussions ](https://www.g2.com/products/answerconnect/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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