--- title: AnswerConnect Reviews meta\_title: 'AnswerConnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how AnswerConnect works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 23 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Business Services url: https://www.g2.com/categories/business-services --- # AnswerConnect Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by AnswerConnect but has limited features. Are you part of the AnswerConnect team? [Upgrade your plan](https://my.g2.com/answerconnect/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com * * * Seller [AnswerConnect](https://www.g2.com/sellers/answerconnect) Discussions [AnswerConnect Community](https://www.g2.com/products/answerconnect/discuss) Languages Supported English, Spanish Services Offered 24/7 Call Answering, Custom Scripting, Appointment Scheduling, Live Chat Support, Lead Capture Locations Serviced Canada, United Kingdom, United States Overview by Shahzeb Husain Show More ## Top-Rated Alternatives [ ![Smith.ai Virtual Receptionists](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smith.ai Virtual Receptionists") Smith.ai Virtual Receptionists 4.9/5(73) ](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) [ ![Ruby Receptionists](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruby Receptionists") Ruby Receptionists 3.8/5(12) ](https://www.g2.com/products/ruby-receptionists/reviews) [ ![SureCall Experts](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SureCall Experts") SureCall Experts 4.6/5(27) ](https://www.g2.com/products/surecall-experts/reviews) [ View All Alternatives ](https://www.g2.com/products/answerconnect/competitors/alternatives) ## User Insights Average based on 23 real user reviews. [Log in to unlock pricing and user insights](/login) ![Matt L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt L.") ML Matt L. sales director Small-Business (50 or fewer emp.) 8/27/2024 "Absolute disaster and huge regrets to use this company" 0/5 What do you like best about AnswerConnect? People in the costomer service are nice but it seems that this company can not controle their own system:( Review collected by and hosted on G2.com. What do you dislike about AnswerConnect? This service is absolute disaster, wish to never work with them Review collected by and hosted on G2.com. What problems is AnswerConnect solving and how is that benefiting you? Poor service,not delivering what was promised, incompetence to solve their technical issues, this company is hearting our company, avoid to using them for any cost! We are not receiving a phone calls from our customers and they are not able to fix that! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about AnswerConnect? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AnswerConnect ](https://www.g2.com/products/answerconnect/discussions/new) GU Guest User What is AnswerConnect used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-answerconnect-used-for) [ View all Discussions ](https://www.g2.com/products/answerconnect/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/answerconnect/pricing) AnswerConnect Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ea059b4f5bb6f5b014c3deb5ef87b4a5/smith-ai-virtual-receptionists.png "Product Avatar Image") Smith.ai Virtual Receptionists 4.9/5(73) [ Compare Now ](https://www.g2.com/compare/answerconnect-vs-smith-ai-virtual-receptionists) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4edd44a2b5dbc6152cb2e57d00edbec6/ruby-receptionists.png "Product Avatar Image") Ruby Receptionists 3.8/5(12) [ Compare Now ](https://www.g2.com/compare/answerconnect-vs-ruby-receptionists) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6abc91024a283745772eae20c4391060/surecall-experts.png "Product Avatar Image") SureCall Experts 4.6/5(27) [ Compare Now ](https://www.g2.com/compare/answerconnect-vs-surecall-experts) ##### Categories on G2 [Contact Center Outsourcing Services](https://www.g2.com/categories/contact-center-outsourcing-services)[Managed Live Chat](https://www.g2.com/categories/managed-live-chat)[Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) ##### Explore More [Best tools for merchandising analytics and performance tracking](https://www.g2.com/discussions/what-are-the-best-tools-for-merchandising-analytics-and-performance-tracking)[What is the best corporate volunteering software for a mid-size company that wants easy event sign-ups, hour tracking and impact reporting without a complex rollout?](https://www.g2.com/discussions/what-is-the-best-corporate-volunteering-software-for-a-mid-size-company-that-wants-easy-event-sign-ups-hour-tracking-and-impact-reporting-without-a-complex-rollout)[Which large-scale capital project management solutions have a mobile app that actually works well so project managers can review status on site rather than only from a desk?](https://www.g2.com/discussions/which-large-scale-capital-project-management-solutions-have-a-mobile-app-that-actually-works-well-so-project-managers-can-review-status-on-site-rather-than-only-from-a-desk%20) [Best data observability software](https://www.g2.com/discussions/best-data-observability-software)[What problems does intelligent content management help companies solve?](https://www.g2.com/discussions/do-intelligent-content-management-platforms-like-box-include-built-in-e-signature)[Top tools for ensuring cloud compliance with GDPR and HIPAA](https://www.g2.com/discussions/what-are-the-top-tools-for-ensuring-cloud-compliance-with-gdpr-and-hipaa) [Show MoreShow Less](javascript:void(0);)