---
title: AnswerConnect Reviews
meta_title: 'AnswerConnect Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how AnswerConnect works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 23
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Business Services
  url: https://www.g2.com/categories/business-services
---


# AnswerConnect Reviews
**Vendor:** AnswerConnect  
**Category:** [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 23
## About AnswerConnect
Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com




## AnswerConnect Reviews
  ### 1. Absolute disaster and huge regrets to use this company

**Rating:** 0.0/5.0 stars

**Reviewed by:** Matt L. | sales director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about AnswerConnect?**

People in the costomer service are nice but it seems that this company can not controle their own system:(

**What do you dislike about AnswerConnect?**

This service is absolute disaster, wish to never work with them

**What problems is AnswerConnect solving and how is that benefiting you?**

Poor service,not delivering what was promised, incompetence to solve their technical issues, this company is hearting our company, avoid to using them for any cost!
We are not receiving a phone calls from our customers and they are not able to fix that!


## AnswerConnect Discussions
  - [What is AnswerConnect used for?](https://www.g2.com/discussions/what-is-answerconnect-used-for)

- [View AnswerConnect pricing details and edition comparison](https://www.g2.com/products/answerconnect/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A58%3A21+-0500&secure%5Bsession_id%5D=066b3edf-e3f4-42aa-891a-40962faf17db&secure%5Btoken%5D=9cc1b4143f5c760a7675162a6e47f4142d275cbd14c483388f2bc7c5ba626bca&format=llm_user)

## AnswerConnect Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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