--- title: AnswerConnect Reviews meta\_title: 'AnswerConnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how AnswerConnect works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 23 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Business Services url: https://www.g2.com/categories/business-services --- # AnswerConnect Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by AnswerConnect but has limited features. Are you part of the AnswerConnect team? [Upgrade your plan](https://my.g2.com/answerconnect/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com * * * Seller [AnswerConnect](https://www.g2.com/sellers/answerconnect) Discussions [AnswerConnect Community](https://www.g2.com/products/answerconnect/discuss) Languages Supported English, Spanish Services Offered 24/7 Call Answering, Custom Scripting, Appointment Scheduling, Live Chat Support, Lead Capture Locations Serviced Canada, United Kingdom, United States Overview by Shahzeb Husain Show More ## Top-Rated Alternatives [ ![Smith.ai Virtual Receptionists](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smith.ai Virtual Receptionists") Smith.ai Virtual Receptionists 4.9/5(73) ](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) [ ![Ruby Receptionists](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruby Receptionists") Ruby Receptionists 3.8/5(12) ](https://www.g2.com/products/ruby-receptionists/reviews) [ ![SureCall Experts](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SureCall Experts") SureCall Experts 4.6/5(27) ](https://www.g2.com/products/surecall-experts/reviews) [ View All Alternatives ](https://www.g2.com/products/answerconnect/competitors/alternatives) ## User Insights Average based on 23 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") GH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/29/2023 "Helped us improve efficiency by limiting our call time" 3.5/5 What do you like best about AnswerConnect? Agents are great for the most part, I also like being able to go back to call records and history if needed. Review collected by and hosted on G2.com. What do you dislike about AnswerConnect? Not all agents / reps are as friendly / knowledgeable as expected. Some don't follow the script / attitude is not up to par. Review collected by and hosted on G2.com. What problems is AnswerConnect solving and how is that benefiting you? I used AnswerConnect at a small business studio, we get a lot of general inquiries and appointment confirmations. AnswerConnect helped us with customer calls so we can focus on running the programs at the studio. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 1/22/2019 "Great product" 4/5 What do you like best about AnswerConnect? Very easy to use - similar to searching on google Review collected by and hosted on G2.com. What do you dislike about AnswerConnect? Sometimes very specific information can be hard to find Review collected by and hosted on G2.com. What problems is AnswerConnect solving and how is that benefiting you? Tax research Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about AnswerConnect? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AnswerConnect ](https://www.g2.com/products/answerconnect/discussions/new) GU Guest User What is AnswerConnect used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-answerconnect-used-for) [ View all Discussions ](https://www.g2.com/products/answerconnect/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/answerconnect/pricing) AnswerConnect Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ea059b4f5bb6f5b014c3deb5ef87b4a5/smith-ai-virtual-receptionists.png "Product Avatar Image") Smith.ai Virtual Receptionists 4.9/5(73) [ Compare Now ](https://www.g2.com/compare/answerconnect-vs-smith-ai-virtual-receptionists) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4edd44a2b5dbc6152cb2e57d00edbec6/ruby-receptionists.png "Product Avatar Image") Ruby Receptionists 3.8/5(12) [ Compare Now ](https://www.g2.com/compare/answerconnect-vs-ruby-receptionists) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6abc91024a283745772eae20c4391060/surecall-experts.png "Product Avatar Image") SureCall Experts 4.6/5(27) [ Compare Now ](https://www.g2.com/compare/answerconnect-vs-surecall-experts) ##### Categories on G2 [Contact Center Outsourcing Services](https://www.g2.com/categories/contact-center-outsourcing-services)[Managed Live Chat](https://www.g2.com/categories/managed-live-chat)[Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) ##### Explore More [DeepL vs Google Cloud Translation for a content team that needs high-quality translations for European languages and wants to know which is genuinely more accurate for professional content?](https://www.g2.com/discussions/deepl-vs-google-cloud-translation-for-a-content-team-that-needs-high-quality-translations-for-european-languages-and-wants-to-know-which-is-genuinely-more-accurate-for-professional-content)[Which food safety management solutions maintain reliability and uptime in production environments?](https://www.g2.com/discussions/which-food-safety-management-solutions-maintain-reliability-and-uptime-in-production-environments)[Top AI tools for personalized marketing content](https://www.g2.com/discussions/top-ai-tools-for-personalized-marketing-content) [Docusign CLM vs Ironclad for a company scaling from ad hoc contract management to something that actually has workflow and approval tracking?](https://www.g2.com/discussions/which-is-better-for-a-company-scaling-from-ad-hoc-contract-management-to-something-that-actually-has-workflow-and-approval-tracking-docusign-clm-or-ironclad)[Which HR platform has the best customer support](https://www.g2.com/discussions/which-hr-platform-has-the-best-customer-support)[Which job shop management tools give a shop owner real-time visibility into job status and bottlenecks without requiring a full-time person to maintain the system?](https://www.g2.com/discussions/which-job-shop-management-tools-give-a-shop-owner-real-time-visibility-into-job-status-and-bottlenecks-without-requiring-a-full-time-person-to-maintain-the-system) [Show MoreShow Less](javascript:void(0);)