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Compare AnswerConnect and Ruby Receptionists 
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At a Glance
Market Segments
Small-Business (85.0% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AnswerConnect
Star Rating
(22)4.5 out of 5
Market Segments
Small-Business (85.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AnswerConnectRuby Receptionists
Star Rating
(11)3.7 out of 5
Market Segments
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Ruby ReceptionistsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that AnswerConnect excels in communication skills, achieving a perfect score of 10.0, which users report leads to seamless interactions and quick resolutions. In contrast, Ruby Receptionists, while still competent, has a lower score in this area, indicating potential delays in communication.
- Users on G2 mention that AnswerConnect's technical expertise is rated at 10.0, highlighting their ability to handle complex queries effectively. Ruby Receptionists, however, has not received the same level of acclaim in this regard, with users noting occasional gaps in technical knowledge.
- Reviewers mention that AnswerConnect has a strong execution ability score of 8.5, which users attribute to their efficient project management and adherence to deadlines. Ruby Receptionists, with a lower execution ability score, has been noted by users for sometimes struggling to meet project timelines.
- G2 users report that AnswerConnect's resource allocation is rated at 9.5, indicating effective use of resources and personnel. In comparison, Ruby Receptionists has not been highlighted for the same level of resource management, leading to some user dissatisfaction regarding service availability.
- Users say that AnswerConnect's planning capabilities shine with a needs assessment score of 7.6, which, while not perfect, is better than Ruby Receptionists' performance in this area, where users have expressed concerns about the thoroughness of their needs analysis.
- Reviewers mention that AnswerConnect's professionalism is rated at 9.7, which users believe contributes to a positive overall experience. Ruby Receptionists, while still professional, has received mixed reviews regarding their consistency in this area, with some users feeling that the service could be more polished.
Pricing
Entry-Level Pricing
AnswerConnect
No pricing availableRuby Receptionists
No pricing availableFree Trial
AnswerConnect
No trial information availableRuby Receptionists
Free Trial is available
Ratings
Quality of Work
9.0
12
Not enough data
Responsiveness
9.4
12
Not enough data
Expertise of Team
8.3
12
Not enough data
Execution Ability
8.6
11
Not enough data
Communication Skills
10.0
11
Not enough data
Professionalism
9.7
11
Not enough data
Has the product been a good partner in doing business?
9.5
13
Not enough data
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AnswerConnect and Ruby Receptionists are categorized as Virtual Receptionist Services and Managed Live Chat
Unique Categories
AnswerConnect is categorized as Contact Center Outsourcing Services
Ruby Receptionists has no unique categories
Reviews
Reviewers' Company Size
AnswerConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ruby Receptionists
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.0%
Construction
14.3%
Mental Health Care
9.5%
Legal Services
9.5%
Financial Services
9.5%
Other
38.1%
Law Practice
40.0%
Marketing and Advertising
30.0%
Manufacturing
10.0%
Consumer Services
10.0%
Accounting
10.0%
Other
0.0%
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