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Compare AnswerConnect and Smith.ai Virtual Receptionists 
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At a Glance
Market Segments
Small-Business (85.0% of reviews)
Small-Business (93.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
Starting at $292.50 Per Month
AnswerConnect
Star Rating
(23)4.5 out of 5
Market Segments
Small-Business (85.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AnswerConnectSmith.ai Virtual Receptionists
Star Rating
(73)4.9 out of 5
Market Segments
Small-Business (93.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $292.50 Per Month
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that AnswerConnect excels in its "Communication Skills" with a perfect score of 10.0, indicating that users find their interactions seamless and effective, while Smith.ai Virtual Receptionists, although strong at 9.7, may not match the same level of communication efficiency.
- Users report that Smith.ai Virtual Receptionists outshine AnswerConnect in "Expertise of Team," scoring 9.6 compared to AnswerConnect's 8.2. This suggests that Smith.ai's team is perceived as more knowledgeable and capable in handling complex inquiries.
- G2 users highlight that AnswerConnect has a perfect score of 10.0 in "Statement of Work," indicating clarity and thoroughness in project outlines, whereas Smith.ai, with a score of 9.8, still provides strong documentation but may lack the same level of detail.
- Users on G2 note that Smith.ai Virtual Receptionists have superior "Needs Assessment" capabilities, scoring 9.8 compared to AnswerConnect's 7.6. This suggests that Smith.ai is better at understanding and addressing client needs from the outset.
- Reviewers mention that both services are strong in "Met Deadlines," with Smith.ai scoring 9.9 and AnswerConnect at 10.0. However, users report that Smith.ai's consistent performance in this area is a significant factor in their overall satisfaction.
- Users say that AnswerConnect's "Resource Allocation" is rated at 9.5, which is commendable, but Smith.ai's score of 9.9 indicates a more efficient use of resources, leading to better overall project management and execution.
Pricing
Entry-Level Pricing
AnswerConnect
No pricing availableSmith.ai Virtual Receptionists
Virtual Receptionist Starter - 30 Calls
Starting at $292.50
Per Month
Friendly, professional agents answer your calls. $11.00/call price after 30-call monthly minimum.
- Free spam blocking
- Fully English-Spanish bilingual
- 1 transfer destination
Free Trial
AnswerConnect
No trial information availableSmith.ai Virtual Receptionists
No trial information availableRatings
Quality of Work
9.0
12
9.6
54
Responsiveness
9.4
12
9.7
54
Expertise of Team
8.3
12
9.5
54
Execution Ability
8.6
11
9.5
54
Communication Skills
10.0
11
9.7
54
Professionalism
9.7
11
9.8
53
Has the product been a good partner in doing business?
9.5
13
9.8
61
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AnswerConnect and Smith.ai Virtual Receptionists are categorized as Virtual Receptionist Services
Unique Categories
AnswerConnect is categorized as Managed Live Chat and Contact Center Outsourcing Services
Smith.ai Virtual Receptionists has no unique categories
Reviews
Reviewers' Company Size
AnswerConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smith.ai Virtual Receptionists
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.0%
Construction
14.3%
Mental Health Care
9.5%
Legal Services
9.5%
Financial Services
9.5%
Other
38.1%
Law Practice
46.6%
Legal Services
37.0%
Information Technology and Services
4.1%
Real Estate
2.7%
Financial Services
2.7%
Other
6.8%
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