Amplitude Session Replay Reviews & Product Details

Here in amplitude session replays we can visualize the analytics and data and interact with them, draw our findings and hunt bugs smoothly, it ensures privacy and safety by masking confidential contents, which is a key highlight. Review collected by and hosted on G2.com.

After integrating the session replays in the App, no compose items are visible in the replays, and the complexity of integrating it with the latest platform updates. Customer support needs more focus in this case. Review collected by and hosted on G2.com.

I like Amplitude Session Replay for its ability to sample at different rates, which helps us control costs and reduces bias since the sampling is random enough. The video compression feature is fantastic because it captures the gist of the videos without including too many idle frames. The initial setup was fairly easy, and the documentation is rich. We also received support from Agentic Coders, ensuring everything aligned with the docs. Review collected by and hosted on G2.com.

The dashboard may become a bit daunting after some time, making it difficult to find things and making the learning curve a bit steep. It can be overwhelming with too many options and features, and some functionality could be hidden in advanced settings to avoid overwhelming users. Review collected by and hosted on G2.com.

Amplitude Session Replay is seamless to integrate and captures sessions with impressive accuracy. I haven’t encountered a major issues yet. The standout feature is definitely the granular, step-by-step timeline of user actions, which makes understanding the customer journey incredibly intuitive. The fact that it offers up to 50K MTU in the free plan is super helpful for small businesses like ours. Review collected by and hosted on G2.com.

While I occasionally encounter rare blank screens or missing private assets—like images hosted in private S3 buckets—the overall experience is excellent. Adding the option to view masked fields, such as emails, would be a great improvement, but the core functionality remains top-tier. Review collected by and hosted on G2.com.

What I like most is the ability to visually see exactly how users interact with the product in real time. It makes it much easier to identify friction points, bugs, or confusing UI elements that aren’t always obvious from analytics alone. The session playback combined with event data provides great context, which helps improve user experience and make more informed product decisions. Review collected by and hosted on G2.com.

One downside is that navigating and filtering through sessions can sometimes feel a bit overwhelming, especially with large volumes of data. It can also take time to find the most relevant sessions. Additionally, performance can occasionally lag with longer recordings, and more advanced search or tagging features would make it easier to pinpoint specific issues faster. Review collected by and hosted on G2.com.

The tight integration with Amplitude events is the best part. Being able to jump from an event or funnel straight into a session replay saves a lot of time and adds great context. The replay previews are also very clear and easy to scan. Review collected by and hosted on G2.com.

To be honest, nothing so far. It feels more polished than other tools I’ve tried, like OpenReplay. The UX is much better, and everything feels easier to understand and use. Review collected by and hosted on G2.com.

I think the interface is intuitive. I value the most being able to scrub or seek specific locations in the session replays and toggle off inactivity because sessions can be really long. I really just want the good stuff to bubble up, and the AI summaries are really good, enabling me to click on a section and go right to it, which does a lot of the groundwork for me. Review collected by and hosted on G2.com.

Whenever I go to session replay, the way it opens up tabs can be really clunky. It'd be really nice if it was more of a portal feel where everything is there because I have to loop through multiple session replays to get a good understanding. The navigation feels like the clunkiest part and the most time consuming as opposed to the actual value I get from watching the replays a few seconds before a crash. Review collected by and hosted on G2.com.

I like that Amplitude Session Replay helps to easily detect the problem if there's a big dropout at some stage of the app journey. For us, it was helpful to resolve onboarding issues and other problems when we were stuck in terms of user journey. The initial setup was easy, and I appreciate its unique feature щf Amplitude. Review collected by and hosted on G2.com.

I find that sometimes Android screen looks problematic; sometimes it does not reproduce exactly what is expected. The buttons on the screen recording don't look the same as in the real Android app. Review collected by and hosted on G2.com.

I use Amplitude Session Replay to better understand user behavior on our tools, and it has been a significant change, especially for our mobile application where there was no other session replay solution. Being able to easily switch from quantitative to qualitative by toggling between Amplitude Analytics and Session Replay is a huge advantage that allows us to confirm our hypotheses and make our conclusions more meaningful, more visual, and therefore more actionable. I particularly appreciate that it is available on the mobile application, which is quite unique in my opinion. Review collected by and hosted on G2.com.

Perhaps an idea, it would be interesting to be able to "prioritize" certain events to record in the session replay. Specifically, with a limited budget where we don't record a huge percentage of sessions, for some features when they are still "small", I would like to ensure that certain events are prioritized in the recorded sessions. Review collected by and hosted on G2.com.

I really like being able to jump to specific time stamps in the session, which allows me to pause, share it with a team member, or discuss what the user has done. This is helpful for navigating the session, as I can sometimes get lost in what I'm seeing. I definitely have been using the AI time stamp feature a lot. The AI suggestions are also interesting and promising, though I think they have room for improvement, and I'm curious to see how they develop further. The time stamp feature is especially valuable because it lets me go back and watch specific moments with my team, allowing me to really zoom in and get granular on what a user is doing. Review collected by and hosted on G2.com.

I've noticed some inconsistencies with different sessions. I'm not always clear on how it has condensed the sessions into a batch of watch moments. I would love if it was a little bit easier to filter, navigate, and search for specific sessions. Having it be more clear in terms of segmenting for a certain customer profile would be helpful. Review collected by and hosted on G2.com.

I appreciate being able to quickly access the videos in Amplitude Session Replay and find it really valuable to see them with ease. The scrubber is great, and I like being able to quickly look at the minute point I want to review. It gives me the control and access I need while going through lots of videos. Review collected by and hosted on G2.com.

I think one of the things that could be improved is being able to group similar interactions via replay. This would help summarize them based on the average action. For example, if a user was having issues with an Apple Pay interaction, and we had 50 different examples of that, culminating those into a group and picking the most relevant ones would mean we don't have to go through all of them. Also, mapping lots of the videos and layering the interactions on one another to see similar patterns happening would be helpful. Review collected by and hosted on G2.com.