Amplitude Session Replay Reviews & Product Details

I really like the different levels of masking information because it's very secure and ensures we're not capturing sensitive user data. It's great that we can easily filter and do presets to see just the replay parts we want. It's valuable to not have to track the whole product and to only record critical sections like the onboarding part. I also find it easy to use, as setting it up was quite straightforward for the team. Review collected by and hosted on G2.com.

Nothing at this moment. Review collected by and hosted on G2.com.

I dont like it, but if i had to pick one thing, I'd say how easy it is to share clips with colleagues Review collected by and hosted on G2.com.

I don't like it. I think it's a giant waste of time. It's very hard to go through. It's very hard to find, to search for or filter by events by name. Feels like searching a needle in a haystack. And then when I go to ask our engineers if they could make it easier, they say it's a lot of work to name events in a way that would be more intuitive for non-engineers. So in the end, I don't use it much. Review collected by and hosted on G2.com.

I appreciate the AI-generated Session Replay summaries. Another major advantage is that Session Replay is seamlessly integrated into the Amplitude platform, which makes it very convenient to review Session Replays for user cohorts we already have in Amplitude Review collected by and hosted on G2.com.

At the time of writing, targeted Session Replay is not available. We would like the option to allocate our Session Replays to more specific user segments, such as focusing only on the treatment group in an A/B test where a new feature is being introduced. Review collected by and hosted on G2.com.

The ability to easily view sessions of users who did not convert in a conversion funnel is very useful. It allowed us to identify interface-related friction points and improve our onboarding process. Access to a specific user’s session, combined with user data, has enabled us to easily segment the right users and analyze behavior by persona. Review collected by and hosted on G2.com.

For now, I have nothing to report regarding Amplitude sessions replay feature. I have no friction points. We replaced Hotjar, and this Amplitude’s feature meets our needs well. Review collected by and hosted on G2.com.

I use Amplitude Session Replay together with my product and tech team to clearly see what users do within our platform. I really like the interface when reviewing the recordings, as it seems very simple to me along with the events. This makes it easier to identify problems and helps guide users through the platform. Additionally, the initial setup of Amplitude Session Replay was very simple. Review collected by and hosted on G2.com.

The limit of 10,000 sessions in my plan is very low, especially because you can't configure from which second it starts counting. There are sessions that count from 1 or 2 seconds that are useless and that adds to the total limit. Also, when we try to upgrade our plan, the price increases by more than 300%. Review collected by and hosted on G2.com.

Ability to exclude elements and not just mask and unmask in a session recording

Also, segmentation/ filter by different cohorts is very helpful Review collected by and hosted on G2.com.

Would be great to provide a custom masking logic to the SDK. Something like is done by a few competitors like PostHog. Review collected by and hosted on G2.com.

Amplitude Session Replay allows for a detailed understanding of users' actions, providing insights that cannot be gleaned from event logs alone. It was particularly useful in quickly identifying and fixing issues with newly deployed features that were not functioning properly through session replays. Additionally, the ease of initial setup was also a plus. Review collected by and hosted on G2.com.

First of all, it would be nice if it could be improved to be more useful on the web as well. User analysis within the app is convenient, but web analysis seems to have many limitations. It would be great if more recording allocation could be provided. Review collected by and hosted on G2.com.

The tight integration with Amplitude events is the best part. Being able to jump from an event or funnel straight into a session replay saves a lot of time and adds great context. The replay previews are also very clear and easy to scan. Review collected by and hosted on G2.com.

To be honest, nothing so far. It feels more polished than other tools I’ve tried, like OpenReplay. The UX is much better, and everything feels easier to understand and use. Review collected by and hosted on G2.com.

I like that Amplitude Session Replay allows me to see real users interacting with the website. This provides insights that are not quite trackable with analytics alone. Review collected by and hosted on G2.com.

It's really bad at capturing the full session. And all the things need to be graded out, but this has been taken too far. A lot of times, it's really difficult to get a realistic picture of somebody's journey because of how much in the buy flow needs to be hidden, which then makes it less valuable because you can't really understand the flow. The initial setup was quite difficult. It took a while to test and implement. Review collected by and hosted on G2.com.

I like the event timeline that appears on the right hand side alongside the recording. It helps me skip to relevant parts and also identify events that I could track for further analysis Review collected by and hosted on G2.com.

It's not always clear how I can access a specific session replay. Sometimes it allows me to view them underneath some charts - but I'm not sure which charts allow this. Obviously I can access it in the left hand side always, which is good Review collected by and hosted on G2.com.