Amplitude Session Replay Reviews & Product Details

I like Amplitude Session Replay for its ability to sample at different rates, which helps us control costs and reduces bias since the sampling is random enough. The video compression feature is fantastic because it captures the gist of the videos without including too many idle frames. The initial setup was fairly easy, and the documentation is rich. We also received support from Agentic Coders, ensuring everything aligned with the docs. Review collected by and hosted on G2.com.

The dashboard may become a bit daunting after some time, making it difficult to find things and making the learning curve a bit steep. It can be overwhelming with too many options and features, and some functionality could be hidden in advanced settings to avoid overwhelming users. Review collected by and hosted on G2.com.

I appreciate Amplitude Session Replay for highlighting key moments of session replays and providing sentiment analysis like neutral, positive, or negative about the customer journey. It is also perfect for analyzing sessions based on user ID, and I love the AI summaries which eliminate the need to watch long sessions for analysis. The most perfect thing is how you can watch session replays directly from any chart, like funnel or segmentation charts based on events, event properties, and user properties. It effectively allows me to view specific segment session replays, such as drop-off or conversion segments. The initial setup was very easy. Review collected by and hosted on G2.com.

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I use Amplitude Session Replay to more precisely observe our users' behavior and analyze the use of certain features. I find that it allows for very easy analysis at any time of how our clients use the solution, which I can do from anywhere and at any time. I appreciate the reliability and the ability to truly track everything happening on our application's screen, as we can see everything and take the time to dissect their actions. The initial setup is very easy, everything is accessible, and one quickly understands the settings and options. Review collected by and hosted on G2.com.

Sometimes it lags a bit or we have "jumps", slowdowns. But otherwise, it's really very good. Ideally, I would really like to know where the user's gaze is directed and not just their mouse! Review collected by and hosted on G2.com.

The User Look-Up feature makes it easy to find specific product users by searching with a user ID, device ID, or other user properties. Review collected by and hosted on G2.com.

User sessions that span multiple projects are being split into separate replays, rather than showing up as a single continuous replay. Review collected by and hosted on G2.com.

I use Amplitude Session Replay mainly to track users and clients, which helps with clearer tracking and understanding of problems. I like how easy it is to manually configure news. It goes hand in hand with all the other implemented tracking and events, complementing all the analytics. The fact that it's easier to use all the tools from Amplitude without needing to switch to another provider is a plus. It's a one-way package, so everything is included. The initial setup was quite easy too. Review collected by and hosted on G2.com.

I definitely need proxies with Amplitude Session Replay, especially if I have a heavy network setup or certain client network restrictions. So, sometimes it's a bit hard to configure for access. Review collected by and hosted on G2.com.

I like using Amplitude Session Replay to actually see what my customers are struggling with while navigating the website. It's very quick - the video's speed is fast. I think most videos are pretty useful, and it's varied so the sample sizes are always diverse. And also like that Amplitude now has AI agent which can analyze Session Replay as well. Review collected by and hosted on G2.com.

I think the filters could be better and more centralized. When filtering videos for session replays, sometimes I want to filter 'issues' like 'speed load' or 'drop mid session' - those things I believe could be filtered with AI. Review collected by and hosted on G2.com.

Amplitude Session Replay is seamless to integrate and captures sessions with impressive accuracy. I haven’t encountered a major issues yet. The standout feature is definitely the granular, step-by-step timeline of user actions, which makes understanding the customer journey incredibly intuitive. The fact that it offers up to 50K MTU in the free plan is super helpful for small businesses like ours. Review collected by and hosted on G2.com.

While I occasionally encounter rare blank screens or missing private assets—like images hosted in private S3 buckets—the overall experience is excellent. Adding the option to view masked fields, such as emails, would be a great improvement, but the core functionality remains top-tier. Review collected by and hosted on G2.com.

What I like most is the ability to visually see exactly how users interact with the product in real time. It makes it much easier to identify friction points, bugs, or confusing UI elements that aren’t always obvious from analytics alone. The session playback combined with event data provides great context, which helps improve user experience and make more informed product decisions. Review collected by and hosted on G2.com.

One downside is that navigating and filtering through sessions can sometimes feel a bit overwhelming, especially with large volumes of data. It can also take time to find the most relevant sessions. Additionally, performance can occasionally lag with longer recordings, and more advanced search or tagging features would make it easier to pinpoint specific issues faster. Review collected by and hosted on G2.com.

I like how Session Replay connects user recordings with product data. It helps me quickly see where users struggle and understand why they drop off. Review collected by and hosted on G2.com.

Some recordings can be slow to load, and filtering sessions could be more flexible. It can also take time to find the most useful recordings. Review collected by and hosted on G2.com.

Ability to see a lot of user sessions, on our app and web platform. Events are linked to the timeline, so we can go straight to the part we are looking for. Review collected by and hosted on G2.com.

Amplitude may be really long to load when we are diving into a lot of session replays. Review collected by and hosted on G2.com.