WellnessLiving Reviews & Product Details

I use WellnessLiving for my Dance & Pilates studio and find scheduling and taking prepayments super easy. It offers clients various options like casual, concession card, membership, or course purchases. It's very easy to follow for staff and clients, and the support is excellent. I appreciate how it has many additional options like a customized client app, forms for clients, and an AI help assistant—all of which you can use if needed, allowing you to pay according to your needs. It's an overall excellent all-in-one solution for my type of business. The initial setup was very easy for me. I'd definitely recommend it to a friend or colleague. Review collected by and hosted on G2.com.

Just that courses are named events and cannot be purchased in the same location as, for example, class passes. That was my only issue. Review collected by and hosted on G2.com.

I like the support I get with the application whenever I need it. The AI feature is spectacular, and the staff consistently reach out to offer support. I love that my clients can use the system without needing help from me; it's so intuitive that even my older clients can manage it themselves. It’s fast and efficient, which maximizes my time for the business and for offering further classes and appointments. Review collected by and hosted on G2.com.

I like everything about Wellness living Review collected by and hosted on G2.com.

I like that WellnessLiving is easy for myself, my staff, and my clients to use. The setup allows me to create all kinds of different classes, events, and appointments for my clients to choose from. The initial setup was very easy, and I was provided a specialist who gave me onboarding training. Review collected by and hosted on G2.com.

There's just a ton to utilize on the web, so sometimes I don't feel like I'm taking advantage of all of it. Just because there would be so much more to learn. Review collected by and hosted on G2.com.

We have loved using wellness living as our booking platform for our fitness studio for the past 5 years! Their customer service is like no other. You can always speak to a live tech support person, or you can also easily chat with a quick question. If you have to leave a call back number they actually call you back. And if you miss the call they will email you to set up a good time to call again. Nothing but positive things to say! Review collected by and hosted on G2.com.

Sometimes the software can be a bit complicated as there are so many bells and whistles. Review collected by and hosted on G2.com.

The best part about WellnessLiving is how seamlessly everything is integrated. From client management and billing to email and SMS communication, it handles everything in one place. It’s incredibly intuitive and has saved us hours each week. The automation features alone are worth it. Review collected by and hosted on G2.com.

There’s a bit of a learning curve in the beginning because there’s so much functionality, but once you get the hang of it, it becomes second nature. Their support team is also very responsive, which helps a lot during onboarding. Review collected by and hosted on G2.com.

It is very customizable. We were very easily able to set it up to function exactly the way we wanted it to for our boutique personal training studio. The software is intuitive and you can easily navigate to the funstion you need in multiple different ways. The onboarding was comprehensive and the customer support has been amazing. We were given contact info for dedicated reps in all stages of the process of switching to this software and they were all great. Review collected by and hosted on G2.com.

I think one of the only complaints we have is that sometimes it can be a little slow to reflect changes in the staff elevate app. For example, if you cancel or reschedule a client in the app, it may take time to be able to viaibly see the change on the schedule. Sometimes it requires the staff member to refresh the app to see the change. Review collected by and hosted on G2.com.

WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and spending history. We can plan events and send marketing emails all from WellnessLiving. This saves time and money having everything on one platform. Their customer service is top notch! If I ever get stuck or need to learn a new feature, their team is quick to respond. The thing I love the most is they are always improving and adding new features! They listen to their businesses and try everything they can to make our life easier! Review collected by and hosted on G2.com.

I'm waiting on some features specific for our business but overall it's the best platform I have found. Review collected by and hosted on G2.com.

I like that WellnessLiving is fully functional and really helps me run my business and finances. It streamlines and organizes the administrative side of things, making it easier for participants to sign up. Review collected by and hosted on G2.com.

Setting up the classes and making changes to classes in WellnessLiving can be a bit challenging. Also, the onboarding process feels overwhelming with lots of information and questions. Having to do 'homework' for setup wasn't appealing, though it's necessary to prepare and understand the sections in advance. Review collected by and hosted on G2.com.

I’ve used all the major fitness studio software platforms over the years, and I’ve been with WellnessLiving for a few years now. Hands down, it’s the easiest and most user-friendly system I’ve worked with. The layout is super modern and intuitive, which makes a big difference when you’re in it every day.

One of my favorite features is that you can message clients directly from within the platform- this has been huge for us in keeping communication organized and consistent!!! The reporting is really solid and easy to pull what you need, and our clients love how simple the app is to use on their end :). Overall, it’s just a really well-rounded system that supports us and our clients experience in a big way. I’ll never go back to MB!!! Review collected by and hosted on G2.com.

Learning curve because it has so many capabilities! Review collected by and hosted on G2.com.

From the initial consultation through to onboarding, the entire process has been smooth. The staff have been both responsive and helpful throughout. Review collected by and hosted on G2.com.

I don't like that the currency is only available in USD. When I have to convert it to CAD, the exchange rate fluctuates, which often makes it more expensive for me. Review collected by and hosted on G2.com.