7shifts Reviews & Product Details

7shifts believes that employees are the driving force behind the success of restaurants and they are committed to elevating the standards of what restaurant teams can accomplish together. Born in the back office of a sandwich shop, 7shifts was founded in 2014 with the goal of building simple solutions to solve the most complex team management challenges. Today 7shifts is the HR platform for restaurants helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants. Here’s how your restaurant can benefit from 7shifts: -Save up to 4 hours per week creating and managing your staff schedules -Reduce time spent on scheduling by 80% -Save up to $250 per month in managers' time -Reduce labor costs to save up to $3,000 annually -Reduce calls and texts from staff by 70% -Create schedules with 95% labor accuracy -Forecast your future sales with 95% accuracy -Save $1000s per month in reduced labor costs from a more efficient schedule -Save $1000s per month in early clock-ins and labor overages

Seller

7shifts

Discussions

7shifts Community

Languages Supported

English, French, Spanish

Solution Type

All-in-One

Overview by

7shifts Revenue Marketing

Pricing

Pricing provided by 7shifts.

Comp

Free

Per Month

View More Pricing Information

7shifts Integrations

(3)

Verified by 7shifts

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Laetitia F.

Small-Business (50 or fewer emp.)

3/19/2024

"User since 5 years"

5/5

What do you like best about 7shifts?

It s very user friendly and it's all what i need for my small business Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing i am using it with the free version and i am happy with it Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

Hope R.

sous chef

Mid-Market (51-1000 emp.)

3/12/2024

"Convenient, easy"

5/5

What do you like best about 7shifts?

The ability to check employees availability and schedules easily. Easy to use and maintain. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I do not have dislikes about 7shifts it's a user friendly app. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

Rocco Z.

owner

Small-Business (50 or fewer emp.)

3/20/2024

"Owner"

4.5/5

What do you like best about 7shifts?

Easy of scheduling customer support text and emails Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The budgeting tool unable to sync with toasy Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Matt D.

Manager, Technical Support

Small-Business (50 or fewer emp.)

10/17/2023

"This is extremely useful software for scheduling, time off requests, and overall assistance with HR."

5/5

What do you like best about 7shifts?

It's very easy to use, great UX/UI. The support has always been fast and helpful. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I don't have any. It's fantastic and I would happily recommend it! Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you so much for your kind review Matt! We greatly appreciate your feedback and we are glad that our product has been able to provide you with these solutions.

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

2/7/2024

"Ease of using 7 shifts"

4/5

What do you like best about 7shifts?

it serves as a data base for the employees details and can plot their schedules with communication platform as well Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

None so far, everything is seamless as per this writing Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Verified User in Restaurants

Mid-Market (51-1000 emp.)

10/17/2023

"First time using 7shifts, it's easier and convenient to use."

5/5

What do you like best about 7shifts?

Easy to use and the features, I like the fact that with the app all my employees can communicate easily, also having notifications about availability changes or requested days off is a plus, no longer have to write it down and lose important information. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Not sure at this point all the functions we need are there. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you so much for your feedback, we greatly appreciate it. We are happy to have been able to help with your needs so far!

Verified User in Hospitality

Small-Business (50 or fewer emp.)

10/18/2023

"7Shifts for Hospitality"

4/5

What do you like best about 7shifts?

I do enjoy the ability to message all staff working on the day and being able to use the task function to make sure everyone is doing their proper tasks Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The schedule print out is very confusing. Especially if you have someone doing multiple roles i.e. there a Bartender/server so they appear in weird field sometimes and it's not as in to Dave as a general excel calendar. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you for your kind review of 7shifts! We greatly value customer feedback and we will take your comments into consideration!

Verified User in Hospitality

Small-Business (50 or fewer emp.)

8/4/2023

"Don't count on any support"

1/5

What do you like best about 7shifts?

I wanted to like this software. It had all the features I was looking for and a very friendly user interface. No contract and they set me up with the first month free. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

However, once I was signed up there was ZERO support in getting integrated. I tried to sign up for the newly launched Payroll option right away as I was opening my business. The only way to do so was to schedule a demo. She was on vacation and the first available opportunity to add payroll was almost 2 weeks out. I ended up canceling this service within the month. Beware, that you need to schedule a "meeting" with someone and cannot just cancel your account online. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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We are so sorry to hear that you had a bad experience. We take customer feedback seriously and appreciate your time, and we will work to improve these issues.

We are offering payroll free for 3 months right now if you want to revisit our website below. We hope that we can help you solve these challenges.

See how 7shifts improved

Verified User in Restaurants

Mid-Market (51-1000 emp.)

10/19/2023

"Excellent for ease of communication"

4/5

What do you like best about 7shifts?

7shifts makes communicating with my team super easy. The app is super intuitive. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Managing team member data, especially preferred names. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you for taking the time to give us a review! We greatly value customer feedback and we will take your comments into consideration.

Jake K.

Owner/Operator

Small-Business (50 or fewer emp.)

7/14/2022

"Great, versatile software platform that helps organize your business!"

4.5/5

What do you like best about 7shifts?

The ease of scheduling and communication with our team. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I wish there were some additional features when creating and printing a schedule and an option to show information for events scheduled for that day. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

With any software platform, ask all the questions you can to make sure it is a good fit for your business. 7shifts fits very well with us and we plan to continue utilizing it as well as exploring more add-ons that they have available. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Staying organized with our team availability and schedule as well as communication. Being able to see our labor vs. sales is helpful as well. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Hi Jake.

Thanks for this nice review! I noticed you called out the printing schedule as a dislike, and wanted to let you know that we rolled out some updates to that capability the other week. It should be live across accounts on 7shifts. If you still have questions, reach out to us!