# 7shifts vs HotSchedules Comparison

---
## Frequently Asked Questions

### What is the difference between HotSchedules vs 7shifts?

7shifts stands out from HotSchedules with higher reviewer ratings, stronger support, and a larger focus on ease of use and setup.

| | [HotSchedules](https://www.g2.com/products/hotschedules/reviews) | [7shifts](https://www.g2.com/products/7shifts/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.3/5 (105 reviews) | 4.5/5 (129 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 7.7 | 9.1 |
| Quality of Support score | 8.1 | 9.2 |
| Top Reviewer-Cited Strength | Ease of Use (1 all-time mention) | Ease of Use (18 all-time mentions) |



### How do the pricing models of HotSchedules and 7shifts compare?

7shifts is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **HotSchedules:** Reviewers note the app is not free and mention the cost as a downside, with some expressing frustration about having to pay for mobile access.
- **7shifts:** Recent reviews highlight the affordability and flexibility of subscription levels, with several reviewers stating it fits their budget and business needs well.
- **Switching reasons:** Reviewers cite 7shifts' ease of use and cost-effectiveness as key reasons for choosing it over other platforms.



### What are the best alternatives to HotSchedules and 7shifts?

The top 3 alternatives to HotSchedules and 7shifts are Push, Homebase, and When I Work.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [HotSchedules](https://www.g2.com/products/hotschedules/reviews) | 4.3/5 (105 reviews) | Mid-Market | Reviewers mention the app is not free and cite cost as a downside | Ease of Use (1 all-time mention) |
| [7shifts](https://www.g2.com/products/7shifts/reviews) | 4.5/5 (129 reviews) | Small-Business | Reviewers highlight affordability and flexible subscription options | Ease of Use (18 all-time mentions) |
| [Push](https://www.g2.com/products/push-operations/reviews) | 4.4/5 (158 reviews) | Mid-Market | — | — |
| [Homebase](https://www.g2.com/products/homebase/reviews) | 4.6/5 (565 reviews) | Small-Business | — | — |
| [When I Work](https://www.g2.com/products/when-i-work/reviews) | 4.4/5 (400 reviews) | Small-Business | — | — |



### Which Employee Scheduling features should I prioritize when comparing HotSchedules and 7shifts?

Buyers should prioritize ease of use, scheduling functionality, shift management, customer support, and integration capabilities when comparing HotSchedules and 7shifts.

- **Ease of Use:** HotSchedules: 8.7; 7shifts: 9.2; 7shifts has 18 all-time mentions for ease of use, compared to 1 for HotSchedules.
- **Scheduling Ease:** HotSchedules: 1 all-time mention; 7shifts: 11 all-time mentions.
- **Shift Management:** HotSchedules: 1 all-time mention; 7shifts: 10 all-time mentions.
- **Customer Support:** HotSchedules: 8.1; 7shifts: 9.2; 7shifts has 8 all-time mentions for customer support.
- **Integrations:** 7shifts is frequently cited for integration with Toast (7 all-time mentions); HotSchedules has no recent integration mentions.



### What are the pros and cons of HotSchedules vs 7shifts?

7shifts' headline strength is ease of use, while HotSchedules is noted for its basic scheduling functionality.

- **HotSchedules strengths:** Ease of use (1 all-time mention), basic scheduling functionality, and shift swapping features.
- **HotSchedules trade-offs:** Reviewers mention the app is not free, the interface can feel antiquated, and setup can be difficult.
- **7shifts strengths:** Ease of use (18 all-time mentions), scheduling ease (11), shift management (10), customer support (8), easy management (8), setup ease (7), time-saving (7), communication (6), helpfulness (6), user interface (6), and comprehensive features (5).
- **7shifts trade-offs:** Reviewers cite integration issues (6 all-time mentions), limited features (5), and expense (4).



### Is HotSchedules or 7shifts better for small businesses?

7shifts is the better fit for small businesses, with a larger share of small-business reviewers and stronger sentiment in that segment.

- **HotSchedules:** Largest segment is Mid-Market; reviewers note ease of use but mention setup and cost as challenges for smaller teams.
- **7shifts:** Largest segment is Small-Business; reviewers consistently highlight ease of use, affordability, and suitability for small business needs.



### Which Employee Scheduling platform has better integrations?

7shifts is favored by reviewers for integrations, especially with point-of-sale systems.

- **HotSchedules:** No recent reviewer-cited integrations.
- **7shifts:** Toast integration is cited in 7 all-time reviews, with reviewers highlighting its value for payroll and scheduling automation.



### How do HotSchedules and 7shifts compare on customer support?

7shifts outperforms HotSchedules on Quality of Support by a margin of 1.1 points (9.2 vs 8.1).

- **HotSchedules:** Reviewers describe support as generally easy to access, but some mention slow response times and challenges with contract cancellation.
- **7shifts:** Reviewers consistently praise responsive and knowledgeable support, with 8 all-time mentions for customer support and multiple recent reviews highlighting fast issue resolution.



### Which is easier to implement, HotSchedules or 7shifts?

7shifts is rated significantly easier to implement than HotSchedules, with a 1.4-point advantage in Ease of Setup (9.1 vs 7.7).

- **HotSchedules:** Reviewers note setup can be difficult, with some describing a learning curve and challenges during onboarding.
- **7shifts:** Reviewers frequently highlight easy and quick setup, with 7 all-time mentions for setup ease and multiple recent reviews describing the process as straightforward.



### Which product has better Mobile?

7shifts is favored for Mobile, with more reviewer mentions and higher satisfaction scores.

- **HotSchedules:** Mobile is cited as a benefit in several reviews, but reviewers note the app is not free and mention occasional glitches; Ease of Use score is 8.7.
- **7shifts:** Mobile is a frequently mentioned strength, with reviewers praising the app's user-friendliness and accessibility; Ease of Use score is 9.2 and 18 all-time mentions for ease of use.



| | 7shifts | HotSchedules | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 129 | 112 | 

---
## Top Pros & Cons

### 7shifts

Pros:
- Scheduling Ease (11 reviews)
- Ease of Use (10 reviews)

Cons:
- Limited Features (5 reviews)
- Expensive (4 reviews)

### HotSchedules

Pros:
- Ease of Use (1 reviews)
- Scheduling (1 reviews)

Cons:
- Shift Management (1 reviews)

---
## Ratings Comparison
| Rating | 7shifts | HotSchedules | 
|---|---|---|
  | **Meets Requirements** | 9.1 (103 reviews) | 9.0 (95 reviews) | 
  | **Ease of Use** | 9.2 (105 reviews) | 8.7 (95 reviews) | 
  | **Ease of Setup** | 9.1 (73 reviews) | 7.8 (20 reviews) | 
  | **Ease of Admin** | 9.2 (71 reviews) | 7.4 (21 reviews) | 
  | **Quality of Support** | 9.2 (92 reviews) | 7.9 (76 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (68 reviews) | 8.0 (19 reviews) | 
  | **Product Direction (% positive)** | 8.6 (97 reviews) | 8.6 (91 reviews) | 

---
## Pricing

### 7shifts

#### Entry-Level Pricing

Plan: Comp

Price: Free Per Month

Description: Get started with basic scheduling for single locations with up to 15 employees. 

Key Features:
- Basic scheduling
- One-way announcements
- Availability and time off requests

[Browse all 4 editions](https://www.g2.com/products/7shifts/pricing)

#### Free Trial

Yes

### HotSchedules

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | N/A | N/A |
| **HotSchedules** | N/A | N/A |

#### Employee Self Service

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Web Portal** | Not enough data | Not enough data | 
| **Benefits Manager** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 

#### Administration

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Payroll Entry** | Not enough data | Not enough data | 
| **Time Off Accrual** | Not enough data | Not enough data | 
| **Direct Deposit** | Not enough data | Not enough data | 
| **Expense Reimbursement** | Not enough data | Not enough data | 
| **Pre-tax Deductions** | Not enough data | Not enough data | 
| **Wage Garnishment** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 
| **Check/W-2 Printing** | Not enough data | Not enough data | 
| **Check/W-2 Delivery** | Not enough data | Not enough data | 
| **Split Deposits** | Not enough data | Not enough data | 

#### Taxes

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Tax Calculation** | Not enough data | Not enough data | 
| **Tax Filing** | Not enough data | Not enough data | 
| **Automatic Tax Payment** | Not enough data | Not enough data | 

#### Integration

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **API / Integration** | Not enough data | Not enough data | 
| **Time Tracking Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Core HR Integration** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **401(k) Tracking** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Payroll Reporting** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Payroll Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Benefits Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Cash Flow Management** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Deduction Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **W-2 Preparation** | Not enough data | Not enough data | 
| **Multi-Country** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Employee Self Service** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Multi-State** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Payroll Outsourcing** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Corporate/Business** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **1099 Preparation** | Not enough data | Not enough data | 
| **Auto Update** | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **For Accountants** | Not enough data | Not enough data | 
| **For CPA Firms** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | N/A | N/A |
| **HotSchedules** | N/A | N/A |

#### Automation

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Process Automation** | Not enough data | Not enough data | 

#### Logistics

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Lanuguage Options** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Payroll Reporting** | Not enough data | Not enough data | 

#### Management

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Schedule Creation Tools** | Not enough data | Not enough data | 
| **Schedule Management** | Not enough data | Not enough data | 
| **Employee Leave Management** | Not enough data | Not enough data | 
| **User Access** | Not enough data | Not enough data | 
| **User Role Access** | Not enough data | Not enough data | 
| **Employee Information** | Not enough data | Not enough data | 
| **Employee Information Automation** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Monitoring

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Regulations Enforcement** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Overtime Calculation** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **FMLA Administration** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Leave Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Lockout Periods** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Geofencing** | Not enough data | Not enough data | 
| **Labor Forecasting** | Not enough data | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | 
| **Employee Time Tracking** | Not enough data | Not enough data | 
| **Punch card** | Not enough data | Not enough data | 
| **Automatic Time Capture** | Not enough data | Not enough data | 

### Restaurant Scheduling

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | 8.9/10 | 39 |
| **HotSchedules** | N/A | N/A |

#### Platform Basics

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Interoperability** | 8.5 (35 reviews) | Not enough data | 
| **Performance** | 8.8 (37 reviews) | Not enough data | 
| **Reporting** | 8.5 (34 reviews) | Not enough data | 

#### Platform Data

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Activity Dashboard** | 9.0 (37 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.8 (39 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Cloud** | 9.1 (27 reviews) | Not enough data | 
| **Mobility** | 9.2 (37 reviews) | Not enough data | 
| **Messaging** | 9.5 (37 reviews) | Not enough data | 

#### Agentic AI - Restaurant Scheduling

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | 6.1/10 | 7 |
| **HotSchedules** | N/A | N/A |

#### Platform Basics

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Reporting** | 9.0 (7 reviews) | Not enough data | 
| **Interoperability** | 9.0 (7 reviews) | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 

#### Back Office

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Built-in Accounting** | 6.7 (5 reviews) | Not enough data | 
| **Employee Management** | 8.6 (7 reviews) | Not enough data | 
| **Real-Time Analytics** | 8.6 (6 reviews) | Not enough data | 
| **Stock Management** | 3.7 (5 reviews) | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Front of Office

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Point of Sale (POS)** | 4.5 (7 reviews) | Not enough data | 
| **Table Management** | 3.9 (6 reviews) | Not enough data | 
| **Kitchen Ticketing** | 3.3 (5 reviews) | Not enough data | 
| **Reservations** | 3.3 (5 reviews) | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Kitchen/Menu Management** | Not enough data | Not enough data | 

#### Platform Data

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Dashboard** | 6.7 (7 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **AI Text Summarization** | 5.7 (5 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Time Clock** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | 8.0/10 | 48 |
| **HotSchedules** | 9.5/10 | 12 |

#### Platform Basics

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Reporting** | 7.9 (43 reviews) | 9.7 (6 reviews) | 
| **Dashboard** | 8.5 (47 reviews) | 9.7 (5 reviews) | 
| **Performance** | 8.6 (42 reviews) | 9.0 (7 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 

#### Platform Content

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Automation** | 8.2 (43 reviews) | Not enough data | 
| **File Sharing** | 7.2 (35 reviews) | Not enough data | 
| **Content Library** | 7.2 (35 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Integrations** | 7.8 (40 reviews) | 9.7 (5 reviews) | 
| **Mobility** | 8.7 (42 reviews) | 9.4 (6 reviews) | 
| **Forecasting** | 8.0 (38 reviews) | Not enough data | 
| **Task Management** | 8.1 (34 reviews) | Not enough data | 
| **Portal** | 7.9 (39 reviews) | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Labor Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Shift Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Overtime Calculation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Schedule Distribution** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Labor Cost Calculator** | Not enough data | Not enough data | 
| **Shift Swapping** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 

### Tip Distribution

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | N/A | N/A |
| **HotSchedules** | N/A | N/A |

#### Employee Management

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Shift Tracking** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Employee Segmenting** | Not enough data | Not enough data | 

#### Tip Management

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Tipout Rules** | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | 
| **PCI Compliance** | Not enough data | Not enough data | 
| **Automated Payout** | Not enough data | Not enough data | 

#### Platform

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **POS Integration** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | N/A | N/A |
| **HotSchedules** | N/A | N/A |

#### Platform

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.7 (5 reviews) | 
| **Activity Dashboard** | Not enough data | 9.7 (5 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Action Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Benefits Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Orientation Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Initiative Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Employee Referral Management** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Advertising Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Job Application Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Competency Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Evaluation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Workforce Management Platform Features

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Labor Forecasting** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Time & Attendance Tracking** | Not enough data | Not enough data | 
| **Absence & Leave Management** | Not enough data | Not enough data | 
| **Skills Management** | Not enough data | Not enough data | 
| **Succession Planning** | Not enough data | Not enough data | 
| **Workforce Analytics** | Not enough data | Not enough data | 
| **Self-Service Capabilities** | Not enough data | Not enough data | 
| **Mobile Shift Scheduling** | Not enough data | Not enough data | 
| **Team Communication** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Skills Tracking** | Not enough data | Not enough data | 
| **Variable Workforce** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 7shifts | HotSchedules | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Shift Swapping** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Time Off Requests** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)

**Unique to 7shifts (3):** [Tip Distribution Software](https://www.g2.com/categories/tip-distribution), [Payroll Software](https://www.g2.com/categories/payroll), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to HotSchedules (2):** [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Workforce Management Software](https://www.g2.com/categories/workforce-management)


---
## Reviewer Demographics

### By Company Size

| Segment | 7shifts | HotSchedules | 
|---|---|---|
| **Small-Business** | 57.6% | 24.8% | 
| **Mid-Market** | 41.6% | 45.9% | 
| **Enterprise** | 0.8% | 29.4% | 

### By Industry

#### 7shifts

- **Restaurants:** 50.8%
- **Food & Beverages:** 18.0%
- **Hospitality:** 14.8%
- **Entertainment:** 3.3%
- **Retail:** 1.6%
- **Food Production:** 1.6%
- **Hospital & Health Care:** 1.6%
- **Accounting:** 0.8%
- **Airlines/Aviation:** 0.8%
- **Consumer Services:** 0.8%
- **Other:** 5.7%

#### HotSchedules

- **Restaurants:** 34.3%
- **Food & Beverages:** 26.9%
- **Hospitality:** 11.1%
- **Entertainment:** 3.7%
- **Health, Wellness and Fitness:** 3.7%
- **Retail:** 2.8%
- **Staffing and Recruiting:** 1.9%
- **Consumer Services:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Marketing and Advertising:** 1.9%
- **Other:** 10.2%

---
## Alternatives

### Alternatives to 7shifts

- [Push Operations](https://www.g2.com/products/push-operations/reviews) — 4.4/5 stars (158 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (601 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3506 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (324 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (371 reviews)
- [When I Work](https://www.g2.com/products/when-i-work/reviews) — 4.4/5 stars (410 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (13177 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1129 reviews)

### Alternatives to HotSchedules

- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (601 reviews)
- [When I Work](https://www.g2.com/products/when-i-work/reviews) — 4.4/5 stars (410 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3506 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (961 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1129 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6282 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2256 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (861 reviews)

---
## Top Discussions

### 7shifts

- Title: [Do you offer discounts to restaurant franchises or groups?](https://www.g2.com/discussions/do-you-offer-discounts-to-restaurant-franchises-or-groups) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, we do. We are always open to talking with restaurant franchises and organizations that have multiple locations. Contact us and we can work out a plan..."
- Title: [How will you bill me?](https://www.g2.com/discussions/how-will-you-bill-me) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer both monthly and annual billing. You can pay by credit card online."
- Title: [What happens at the end of the trial?](https://www.g2.com/discussions/what-happens-at-the-end-of-the-trial) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "To continue to have access to your 7shifts account, you will be asked to enter your credit card information and select your subscription plan. Once that is..."
- Title: [What form of payment do you accept?](https://www.g2.com/discussions/what-form-of-payment-do-you-accept) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently accept payment via credit card as well as ACH (automatic bank withdrawals), by request. You can select whether to be charged monthly or..."
- Title: [Do I have to sign a contract?](https://www.g2.com/discussions/do-i-have-to-sign-a-contract-9c2d31e7-cfed-4248-9e89-aff43c27c793) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer term agreements for those clients looking to take advantage of an Enterprise discount model. Clients have the option to pay monthly or annually..."

### HotSchedules

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/7shifts-vs-hotschedules)