7shifts Reviews & Product Details

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

Product Website

Seller

7shifts

Discussions

7shifts Community

Languages Supported

English, French, Spanish

Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

Overview by

Brooklyn Boehm

Pricing

Pricing provided by 7shifts.

Comp

Free

Per Month

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7shifts Integrations

(3)

Verified by 7shifts

7shifts Media

Create better informed, adaptable schedules

Make data-informed decisions to cut labor costs

Integrate 7shifts to your existing payroll and POS systems

Schedule and pay all in one place

Collect, divide and distribute tips easily

7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.

Official Downloads

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G2 reviews are authentic and verified.

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Verified User in Restaurants

Mid-Market (51-1000 emp.)

3/17/2025

"Easy to use for scheduling and availability"

4/5

What do you like best about 7shifts?

The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the employees to set up their accounts and access their schedule. It was also easy to implement and we used 7shifts for 11 restaurant locations. Their support was great as well and I did not have any issues trying to get things fixed. Printing out schedules was also easy and looked aesthetic. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I think the biggest thing was that I couldn't bulk delete inactive employees when I had used it back in 2023. However if that has been resolved, everything else was great. I had no problem managing the employees and the schedule. The only thing was the constant system updates and downtime that 7shifts would have happened in the middle of the day. Also, the integration with Toast at that time was still wonky. I'm not sure how it is now but hopefully that's been improved. Review collected by and hosted on G2.com.

mark d.

owner/gm

Small-Business (50 or fewer emp.)

5/2/2025

"Efficient and straightforward"

4/5

What do you like best about 7shifts?

The integration of the Punches onto iPads and automatic calculation of holiday and bonus hours. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Doesn't not integrate with allot of POS systems so some of the value features like staff costing have to be entered manually. Review collected by and hosted on G2.com.

Verified User in Restaurants

Small-Business (50 or fewer emp.)

5/1/2025

"Good platform in general, but some clunky GUI, and price is on the higher end"

3.5/5

What do you like best about 7shifts?

Easy way for managers to plan and disseminate schedules to staff Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Admin interface is clunky, and the price has gone up to a point where the platform is less valuable overall. Review collected by and hosted on G2.com.

Verified User in Restaurants

Mid-Market (51-1000 emp.)

4/24/2025

"Some good features, expensive and keep increasing price, but support getting worse"

3/5

What do you like best about 7shifts?

Toast integration is helpful to reduce time onboarding employees. Good task list feature and log book Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Expensive pricing, poor support as of the last 6-12 months, scheduling software not as easy to use as other platforms Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

3/26/2025

"It is generally very intuitive."

4/5

What do you like best about 7shifts?

It made scheduling very easy, the labor tab at the bottom was generally useful. I also liked that we could send messages to the team. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

It can be glitchy for staff members sometimes. They would get locked out or passwords stop working. As far as the features, my particular company was unable to integrate it with Workday so it made tracking labor a little tricky. Review collected by and hosted on G2.com.

Samantha D.

HR Director

Mid-Market (51-1000 emp.)

4/29/2025

"7 shifts is an excellent scheduling tool that has a user-friendly interface that interacts w/Toast."

4.5/5

What do you like best about 7shifts?

the scheduling feature, and remote access capabilities Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The reporting capabilities need to be more robust. Review collected by and hosted on G2.com.

Claudia K.

Small-Business (50 or fewer emp.)

3/12/2024

"Owner"

4.5/5

What do you like best about 7shifts?

I love the app, it gives us a lot of flexibility when logging import notes between managers, checking sales and labor %, and making announcement to staff.

I also love how easily it is for my staff to trade shifts and communicate among each other since their contact info is in the app. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I don't like the glitches, not often.

We also have to be very careful when not closing the browser, things will not save until you close it. So it's hard when you have multiple people working on the schedule, since it can be reverted back to the original template very easily. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

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Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to support@7shifts.com.

Verified User in Restaurants

Mid-Market (51-1000 emp.)

11/1/2024

"Good, Tip should be more flexible"

4/5

What do you like best about 7shifts?

Chat, EOD report, communication between the team, and being able to know who saw the announcements Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Glitch web browser, Tip feature doesn't work with points per shift, only hourly. Review collected by and hosted on G2.com.

Response from Rebecca Lay of 7shifts

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Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.