7shifts Reviews & Product Details

I love how easy it is to use 7shifts. The UI is a breeze and has made scheduling so much more efficient! It makes training new staff a breeze to use! Customer support is great as well and has been able to resolve all issues. We use it daily in our business. Review collected by and hosted on G2.com.

7shifts recently took out some key features we used to have and put them behind another pay level. Simple tasks I once used are now pay locked. Sad to see a company penny pinch > Quality system. Review collected by and hosted on G2.com.

7shifts is a great scheduling platform and SO easy to use for schedulers and employees to put in their availability. You can also create different departments and companies to separate employees into their proper job titles. Review collected by and hosted on G2.com.

There is nothing I dislike about 7shifts. Review collected by and hosted on G2.com.

The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the employees to set up their accounts and access their schedule. It was also easy to implement and we used 7shifts for 11 restaurant locations. Their support was great as well and I did not have any issues trying to get things fixed. Printing out schedules was also easy and looked aesthetic. Review collected by and hosted on G2.com.

I think the biggest thing was that I couldn't bulk delete inactive employees when I had used it back in 2023. However if that has been resolved, everything else was great. I had no problem managing the employees and the schedule. The only thing was the constant system updates and downtime that 7shifts would have happened in the middle of the day. Also, the integration with Toast at that time was still wonky. I'm not sure how it is now but hopefully that's been improved. Review collected by and hosted on G2.com.

The integration of the Punches onto iPads and automatic calculation of holiday and bonus hours. Review collected by and hosted on G2.com.

Doesn't not integrate with allot of POS systems so some of the value features like staff costing have to be entered manually. Review collected by and hosted on G2.com.

Easy way for managers to plan and disseminate schedules to staff Review collected by and hosted on G2.com.

Admin interface is clunky, and the price has gone up to a point where the platform is less valuable overall. Review collected by and hosted on G2.com.

Toast integration is helpful to reduce time onboarding employees. Good task list feature and log book Review collected by and hosted on G2.com.

Expensive pricing, poor support as of the last 6-12 months, scheduling software not as easy to use as other platforms Review collected by and hosted on G2.com.

It made scheduling very easy, the labor tab at the bottom was generally useful. I also liked that we could send messages to the team. Review collected by and hosted on G2.com.

It can be glitchy for staff members sometimes. They would get locked out or passwords stop working. As far as the features, my particular company was unable to integrate it with Workday so it made tracking labor a little tricky. Review collected by and hosted on G2.com.

the scheduling feature, and remote access capabilities Review collected by and hosted on G2.com.

The reporting capabilities need to be more robust. Review collected by and hosted on G2.com.

I love the app, it gives us a lot of flexibility when logging import notes between managers, checking sales and labor %, and making announcement to staff.

I also love how easily it is for my staff to trade shifts and communicate among each other since their contact info is in the app. Review collected by and hosted on G2.com.

I don't like the glitches, not often.

We also have to be very careful when not closing the browser, things will not save until you close it. So it's hard when you have multiple people working on the schedule, since it can be reverted back to the original template very easily. Review collected by and hosted on G2.com.

Chat, EOD report, communication between the team, and being able to know who saw the announcements Review collected by and hosted on G2.com.

Glitch web browser, Tip feature doesn't work with points per shift, only hourly. Review collected by and hosted on G2.com.