---
title: 7shifts Reviews
meta_title: '7shifts Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 129 reviews by the users' company size, role or industry
  to find out how 7shifts works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 129
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Restaurant
  url: https://www.g2.com/categories/restaurant
---


# 7shifts Reviews
**Vendor:** 7shifts  
**Category:** [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 129
## About 7shifts
7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You&#39;ll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We&#39;ll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you&#39;ll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You&#39;ll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It&#39;s never been easier to manage your team&#39;s work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.



## 7shifts Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of 7shifts, enhancing efficiency in managing employee schedules seamlessly. (18 reviews)
- Users praise the **scheduling ease** of 7shifts, highlighting its intuitive design for seamless employee management. (11 reviews)
- Users appreciate the **straightforward shift management** in 7shifts, enhancing productivity and simplifying operations significantly. (10 reviews)
- Users value the **responsive customer support** of 7shifts, enhancing their overall experience with the platform. (8 reviews)
- Users value the **easy management** capabilities of 7shifts, enhancing efficiency and simplifying employee scheduling and communication. (8 reviews)
- Users find the **setup ease** of 7shifts seamless, enhancing their experience with intuitive scheduling and management tools. (7 reviews)
- Time-saving (7 reviews)
- Users appreciate the **effective communication** features of 7shifts, facilitating seamless messaging and team connectivity. (6 reviews)
- Helpful (6 reviews)
- User Interface (6 reviews)

**What users dislike:**

- Users face **integration issues** with various POS systems, complicating features like staff costing and tracking labor. (6 reviews)
- Users find the **limited features** of 7shifts frustrating, especially when competing platforms offer more comprehensive options. (5 reviews)
- Users find 7shifts&#39; pricing to be **expensive** , especially compared to competitors offering better features and support. (4 reviews)
- Users find the **clarity issues** in attendance reporting and scheduling to be confusing, hindering user experience. (3 reviews)
- Users face challenges due to the **absence of support** during integration, causing frustration with the setup process. (3 reviews)
- Users find the **high fees** of 7shifts excessive compared to competitors, impacting overall value and usability. (3 reviews)
- Users experience **inaccurate tracking** and syncing issues with 7shifts, leading to frustration during payroll and labor management. (3 reviews)
- Poor Customer Support (3 reviews)
- Poor Reporting (3 reviews)
- Users face **scheduling issues** with 7shifts, finding it less user-friendly compared to other platforms. (3 reviews)

## 7shifts Reviews
  ### 1. Overcame Initial Setup Challenges with Excellent Training for Effective Scheduling

**Rating:** 4.0/5.0 stars

**Reviewed by:** DIANA A.

**Reviewed Date:** October 21, 2025

**What do you like best about 7shifts?**

I have been using 7shifts for scheduling, and I appreciate how it allows me to customize the interface to better fit my needs. Initially, the setup was challenging due to the vast array of tools available, but the training provided was excellent and really helped me understand how to utilize the tools effectively. The person conducting the training was amazing, which made a big difference. I've found the customization features particularly helpful because they include important details like my labor and sales numbers at the bottom, which aids in making more informed decisions. Although I switched from another vendor, the experience with 7shifts has been positive, and I definitely see the benefits. I would recommend 7shifts to others, rating it an eight out of ten for its overall usability and helpful features.

**What do you dislike about 7shifts?**

I found the setup process of 7shifts to be initially challenging due to the abundance of tools available. This overwhelmed me at first, although the training provided was helpful in understanding and personalizing the scheduling tools. Even though the training was beneficial, the initial complexity of the setup made it a difficult start.

**What problems is 7shifts solving and how is that benefiting you?**

I use 7shifts for scheduling, which helps me customize it more to what I need, providing me with labor and sales numbers effectively.

**Official Response from Jadiba Ramisha:**

> Hi Diana,

Thank you for your excellent feedback! We are absolutely thrilled to hear that the customization features are helping you make more informed decisions with visible labor and sales numbers—that is a huge win!

We are also very proud that the excellent training helped you quickly master the platform. We'll pass your kind words on to the team.

We hear you on the initial setup challenge and are continuously working to streamline our onboarding. Thank you for recommending 7shifts!

Sincerely,

The 7shifts Team

  ### 2. The best schedule management software but..

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael C. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2024

**What do you like best about 7shifts?**

nothing new has been relevant in canada, tip pooling an such is restricted to the US

**What do you dislike about 7shifts?**

features are becoming more transacationary. having to pay to upgrade what is little more than simple things is excessive when other companies are offering more in depth features

**What problems is 7shifts solving and how is that benefiting you?**

It is giving us a platform to handle all of our staffing and scheduling needs. The management log book also allows us great communication right from our devices

**Official Response from Brooklyn Boehm:**

> Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

  ### 3. 7shifts has been a great fit while we've needed it

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about 7shifts?**

Attendance reporting and ease or mobile app

**What do you dislike about 7shifts?**

formatting of attendance reporting. A CSV file would be very helpful

**What problems is 7shifts solving and how is that benefiting you?**

A reliable system to manage multiple teams in multiple locations

**Official Response from Jadiba Ramisha:**

> Thank you for taking the time to share your experience with us! We’re happy to hear that 7shifts is helping you manage your teams across multiple locations more effectively. We also appreciate your feedback regarding the attendance reporting format, suggestions like this are incredibly valuable as we continue to improve our tools. If you have any further ideas or questions, please feel free to reach out via the Help button on your desktop or the Support section in the mobile More tab.

  ### 4. Makes scheduling a breeze!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about 7shifts?**

I love how easy it is to use 7shifts. The UI is a breeze and has made scheduling so much more efficient! It makes training new staff a breeze to use! Customer support is great as well and has been able to resolve all issues. We use it daily in our business.

**What do you dislike about 7shifts?**

7shifts recently took out some key features we used to have and put them behind another pay level. Simple tasks I once used are now pay locked. Sad to see a company penny pinch > Quality system.

**What problems is 7shifts solving and how is that benefiting you?**

Making scheduling quicker and easier making more time for other key tasks.

  ### 5. Easy to use for scheduling and availability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2025

**What do you like best about 7shifts?**

The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the employees to set up their accounts and access their schedule. It was also easy to implement and we used 7shifts for 11 restaurant locations. Their support was great as well and I did not have any issues trying to get things fixed. Printing out schedules was also easy and looked aesthetic.

**What do you dislike about 7shifts?**

I think the biggest thing was that I couldn't bulk delete inactive employees when I had used it back in 2023. However if that has been resolved, everything else was great. I had no problem managing the employees and the schedule. The only thing was the constant system updates and downtime that 7shifts would have happened in the middle of the day. Also, the integration with Toast at that time was still wonky. I'm not sure how it is now but hopefully that's been improved.

**What problems is 7shifts solving and how is that benefiting you?**

Being able to schedule my employees easily and have them setup their accounts was the best - they could easily access their schedule and see any updates from management.

  ### 6. Efficient and straightforward

**Rating:** 4.0/5.0 stars

**Reviewed by:** mark d. | owner/gm, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about 7shifts?**

The integration of the Punches onto iPads and automatic calculation of holiday and bonus hours.

**What do you dislike about 7shifts?**

Doesn't not integrate with allot of POS systems so some of the value features like staff costing have to be entered manually.

**What problems is 7shifts solving and how is that benefiting you?**

Time management

  ### 7. Good platform in general, but some clunky GUI, and price is on the higher end

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about 7shifts?**

Easy way for managers to plan and disseminate schedules to staff

**What do you dislike about 7shifts?**

Admin interface is clunky, and the price has gone up to a point where the platform is less valuable overall.

**What problems is 7shifts solving and how is that benefiting you?**

Moved scheduling from paper or spreadsheets to a cloud-based digital tool, with simplified distribution to and communication with staff.

  ### 8. It is generally very intuitive.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about 7shifts?**

It made scheduling very easy, the labor tab at the bottom was generally useful. I also liked that we could send messages to the team.

**What do you dislike about 7shifts?**

It can be glitchy for staff members sometimes. They would get locked out or passwords stop working. As far as the features, my particular company was unable to integrate it with Workday so it made tracking labor a little tricky.

**What problems is 7shifts solving and how is that benefiting you?**

The AI tool for labor was helpful for being able to schedule fairly quickly in terms of time management.

  ### 9. Good, Tip should be more flexible

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about 7shifts?**

Chat, EOD report, communication between the team, and being able to know who saw the announcements

**What do you dislike about 7shifts?**

Glitch web browser, Tip feature doesn't work with points per shift, only hourly.

**What problems is 7shifts solving and how is that benefiting you?**

Scheduling

**Official Response from Rebecca Lay:**

> Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

  ### 10. Ease of using 7 shifts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about 7shifts?**

it serves as a data base for the employees details and can plot their schedules with communication platform as well

**What do you dislike about 7shifts?**

None so far, everything is seamless as per this writing

**What problems is 7shifts solving and how is that benefiting you?**

Schedules

**Official Response from Brooklyn Boehm:**

> Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

  ### 11. 7Shifts for Hospitality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about 7shifts?**

I do enjoy the ability to message all staff working on the day and being able to use the task function to make sure everyone is doing their proper tasks

**What do you dislike about 7shifts?**

The schedule print out is very confusing. Especially if you have someone doing multiple roles i.e. there a Bartender/server so they appear in weird field sometimes and it's not as in to Dave as a general excel calendar.

**What problems is 7shifts solving and how is that benefiting you?**

Allows for ease of communication

**Official Response from Brooklyn Boehm:**

> Thank you for your kind review of 7shifts! We greatly value customer feedback and we will take your comments into consideration!

  ### 12. Excellent for ease of communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about 7shifts?**

7shifts makes communicating with my team super easy. The app is super intuitive.

**What do you dislike about 7shifts?**

Managing team member data, especially preferred names.

**What problems is 7shifts solving and how is that benefiting you?**

Providing a one stop app for team members to schedule, track and communicate

**Official Response from Brooklyn Boehm:**

> Thank you for taking the time to give us a review! We greatly value customer feedback and we will take your comments into consideration.

  ### 13. 7shifts is easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leah  J. | Operations Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

7shifts makes it extremely easy to schedule, make last-minute changes, communicate between departments, time off requests and availability.  All user-friendly and extremely helpful.

**What do you dislike about 7shifts?**

There have been technical difficulties in the past, where we get logged out and have trouble logging back in.  I also regularly need to change my notification settings back and forth to get them working again.  All downsides are tech-related.

**Recommendations to others considering 7shifts:**

User-friendly, most important.

**What problems is 7shifts solving and how is that benefiting you?**

Last-minute shift drops and changes.  Without 7shifts, it would be much harder to organize and communicate between managers.  With 7shifts, it's all in one place.

**Official Response from Maylee 7shifts:**

> Thank you Leah. So great to hear about how 7shifts is impacting our customers. 
We're looking into the logging out issue. If you need any help with notifications or have feedback on how it works for our team, we are always appreciative of it! 

  ### 14. Gets the job done, have great potential

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chatime A. | Assistant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about 7shifts?**

It is easy to make schedules, rearrange schedules, and copy old schedules from previous weeks.

**What do you dislike about 7shifts?**

The shift trading feature is quite flawed and can use some serious reworks.

**Recommendations to others considering 7shifts:**

From what I hear from head office, 7shifts isn't cheap, and is pretty much an industry (food and beverage) standard. So if you are looking for something that will for sure works and have the budget for it, I'd say go for it.

**What problems is 7shifts solving and how is that benefiting you?**

We've been using Excel to make schedules before this and now that we have it, staffs can easily submit their availabilities and that allows us to quickly form up a schedule.

**Official Response from Maylee 7shifts:**

> Thank you for your feedback. Glad to hear how much of an impact coming off of excel has had on your team!

You noted the shift trading feature having flaws, and we'd love to hear more around that. We're constantly working to improve 7shifts and the experience for our users. If you're open to sending more details (and haven't already noted it to our support team), email reviews@7shifts.com. 

  ### 15. Useful for scheduling

**Rating:** 4.0/5.0 stars

**Reviewed by:** Guinevere B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

The ease of use is great. I like that you have the option to copy last weeks schedule or use a template.  Easy for the employees to use and switch shifts.

**What do you dislike about 7shifts?**

Nothing. Overall it is a great tool for my business.

**What problems is 7shifts solving and how is that benefiting you?**

Scheduling empoloyees and integration with our POS is great for records.

**Official Response from Maylee 7shifts:**

> Thanks for the review Guinevere. Sounds like 7shifts is working well for you, but we'd love to make that 4-star rating into a 5-star rating. If there are any things you think we're missing to do that, email us at reviews@7shifts.com.

  ### 16. Not bad but can use some upgrades

**Rating:** 3.5/5.0 stars

**Reviewed by:** Wayne G. | AGM, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2022

**What do you like best about 7shifts?**

Communication to staff and alerts. Not this survey

**What do you dislike about 7shifts?**

Time off request responses is not realistic. And the ability to break out FOH vs. BOH labor. And the labor $$ for a specific time frame

**Recommendations to others considering 7shifts:**

It is basic but performs well. Cost is good.

**What problems is 7shifts solving and how is that benefiting you?**

Integration and communication.

**Official Response from Maylee 7shifts:**

> Hi Wayne!
Thank you for the feedback. Our team should be able to help you out with the break out of labor and labor cost. I'm also curious to hear more about the time off request note. If you're open to it, we'd love to get more information from you. You can email us at reviews@7shifts.com. 

  ### 17. Convenient, easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mariana Z. | M, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

Very comfortable, easy and understandable . Everything says for itself

**What do you dislike about 7shifts?**

On the phone it's lagging a lot, need to restart the app every time to see proper dates, names etc. maybe perform some maintenance on app to prevent this from happening

**What problems is 7shifts solving and how is that benefiting you?**

Don't get the question

**Official Response from Maylee 7shifts:**

> Thanks for the review Mariana!
That doesn't sound like the experience we aim for with the app. If you haven't already reached out to our support team with more details, send us an email at reviews@7shifts.com and we can work to help you out. 

  ### 18. Great app and site to keep my team organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

I enjoy the communication part as well as pre-shift alerts. We have our integrated with Toast, so I can compare Schedules to Actual Labor as well.

**What do you dislike about 7shifts?**

It can be clunky on the app. I'd love to be able to print out daily rosters for my managers that are easy to read and broken out into departments.

**What problems is 7shifts solving and how is that benefiting you?**

7shifts is helping to manage overtime, account for Time off requests and keep them organized. It's been a solid addition to our program here.

**Official Response from Maylee 7shifts:**

> We recently rolled out some upgrades to printing schedules, which may be what you're asking for! If you want to reach out to reviews@7shifts.com with your information we can connect your support team member with you to help out. 

  ### 19. We like the mobile app for the staff

**Rating:** 4.0/5.0 stars

**Reviewed by:** Greg H. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

Ease of use for all involved, managers as well as staff

**What do you dislike about 7shifts?**

nothing at all, it is very user friendly

**Recommendations to others considering 7shifts:**

This is a very easy and well thought out scheduling program

**What problems is 7shifts solving and how is that benefiting you?**

Allowing changes to the schedule with notifications

**Official Response from Maylee 7shifts:**

> Thanks Greg. It sounds like you're finding 7shifts helpful, but only put 4 stars out of 5. If you have any feedback for us on how to make your experience a 5/5 please let us know!

  ### 20. The B+ schedule app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heather H. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

The easy app access for the staff. They can do everything from their phone

**What do you dislike about 7shifts?**

The chat is helpful, submitting the questions on the submit question link is not

**What problems is 7shifts solving and how is that benefiting you?**

Nothing at this time

**Official Response from Maylee 7shifts:**

> Hi Heather. 
Thank you for the review. We'd love to make it to an A grade in your books! We've noted your call out on the question link and our team will take a look. 

  ### 21. Jared’s review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jared F. | General manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

Easy to use and easy to get scheduled out to staff quickly

**What do you dislike about 7shifts?**

Breaking up the locations better. Overall still good though

**What problems is 7shifts solving and how is that benefiting you?**

Getting scheduled to staff quickly

**Official Response from Maylee 7shifts:**

> Thanks for the review Jared. We'd love to make that 3.5 into a solid 4 (or 5!). We're always working to improve the app and its useability. 

  ### 22. Ease of Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Terry R. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

Copy and Paste feature, it makes it much easier to schedule an individule.

**What do you dislike about 7shifts?**

There is no undo feature with setting a persons time.

**What problems is 7shifts solving and how is that benefiting you?**

Determining scheduled hours based on projected sales.

**Official Response from Maylee 7shifts:**

> Thanks for the feedback Terry! 
We definitely want to look into your note on the undo feature with setting a person's time. Could you send us an email to reviews@7shifts.com with some more context so we can take a look?

  ### 23. Plenty of tools in this app depending on use case

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about 7shifts?**

We primarily use for scheduling and it works very well.  There are great tools to integrate if you want labor cost, time cards, etc...

**What do you dislike about 7shifts?**

Some wonkiness with the mobile app vs using a computer.

**Recommendations to others considering 7shifts:**

If you can consolidate clocking, POS and scheduling - this is a beast

**What problems is 7shifts solving and how is that benefiting you?**

Scheduling 3 teams in different locations and around 200 people in a consolidated format.

**Official Response from Maylee 7shifts:**

> Thank you! We're always working on improve the UX on our app. If you have specific feedback on what could be better, please don't hesitate to share with our team. 

  ### 24. Meets All Basic Requirements

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2020

**What do you like best about 7shifts?**

Nothing confusing about it, the chat platform is particularly good. Easy to send out notifications to both individuals and groups.

**What do you dislike about 7shifts?**

Feels like it lacks a lot of the additional resources that a lot of restaurant scheduling platforms have implemented (eg. on-site clocking in/out system). Moving from personal schedule to full staff schedule can be a bit tricky at times.

**Recommendations to others considering 7shifts:**

Good value and very user friendly. Just note that you will need to add additional software into your system to track employee shift work.

**What problems is 7shifts solving and how is that benefiting you?**

Problems: staff scheduling with tight availability

Benefits: Very user friendly for the staff that are setting the schedule with Administrative privileges.

  ### 25. Great app, keeps things organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about 7shifts?**

this app is really cool. helps everyone stay organized with all our shifts in one place

**What do you dislike about 7shifts?**

sometimes it’s a little glitchy which isn’t fun and logs us out

**What problems is 7shifts solving and how is that benefiting you?**

making sure everyone knows when they’re working 

  ### 26. Great for scheduling, but not versatile

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2019

**What do you like best about 7shifts?**

The fact that you can "offer up" shifts and add a comment is definitely the best part. It's a super convenient way to trade shifts without sending a bunch of messages or relying on the manager to find a replacement for you. It's also nice that you can see everyone/the whole schedule. 

**What do you dislike about 7shifts?**

7 shifts only seems to be good for that one thing - scheduling and offering up shifts. It's a little annoying that we have to download two apps (slack and 7 shifts) to communicate and schedule. It would be amazing if they were combined into one. On the other hand, if you have a group message AND a scheduling app, although 7 shifts is great, it seems like you might as well just use google calendar

**What problems is 7shifts solving and how is that benefiting you?**

The ability to have people offer up their shift (with a reason/comment) is the biggest thing that comes to mind in terms of solving problems. It's super convenient 

  ### 27. Quite nice 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2019

**What do you like best about 7shifts?**

Super easy to set up, very easy to navigate, easy to communicate amongst each other through the app

**What do you dislike about 7shifts?**

There is nothing i dislike about it. Every thing with this app has been direct and straight forward easy to use

**What problems is 7shifts solving and how is that benefiting you?**

Easy to have someone cover a shift, messages sent instantly, email notifications and phone alerts

  ### 28. Great but it needs to improve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2018

**What do you like best about 7shifts?**

I really like we have to the reach of a finger all contacts of everyone that works in the restaurant. It's great to send messages to a specific colleague, to a group or to all staff. While we don't need to have the person phone information from everyone.

**What do you dislike about 7shifts?**

I don't like very much the interface of how the editing of the weeks are done. It's not so easy to use. I've tried before a few times to change specific dates and I had trouble with it.

**Recommendations to others considering 7shifts:**

I think it's a very necessary and great tool for any restaurant

**What problems is 7shifts solving and how is that benefiting you?**

Communication. You can spread a message to all employees in one click. Anything that needs to be communicated can be done right away and you'll be sure each person will receive a notification on their phone that you can be sure they will see. 

  ### 29. Pretty Great Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2019

**What do you like best about 7shifts?**

I love the ability to communicate with my team, manage the schedule, and check time punches all in one olatform

**What do you dislike about 7shifts?**

The updates frequently have glitches that has been somewhat frustrating 

**What problems is 7shifts solving and how is that benefiting you?**

Scheduling, communication

  ### 30. New User, but user-friendly software, great support staff

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2018

**What do you like best about 7shifts?**

The platform is very user friendly, and they have provided me much help and support when setting up 7Shifts for my employer.

**What do you dislike about 7shifts?**

The only dislike I have is that they have tutorials for web, but none for mobile that I can find.  I would like to have these as a resource for teaching the staff how to use the app.

**Recommendations to others considering 7shifts:**

A great value, especially if you're a Canadian based company, or a small business.

**What problems is 7shifts solving and how is that benefiting you?**

We are making it easier for our staff to access their schedules and request time off.  We are hoping it will help us solve our issue of employees switching shifts without notifying the manager.

  ### 31. Fantastic day-to-day functionality for employees

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2018

**What do you like best about 7shifts?**

Both the website and the mobile app are robust and well-designed. 

7shifts will send notifications to your phone or via email when someone offers up a shift, eliminating the need to make the rounds to let coworkers know you need a shift covered. The app also gives you the option to only offer a shift to only one person or a few people which eased shift switches. 

The broad calendar overview gives a clear picture of who you would be working with and when. This also helps determine who can potentially take a shift from you. 

Overall, 7shifts provides a lot of functionality while remaining simple and straightforward. 

**What do you dislike about 7shifts?**

There are a few minor discrepancies between the mobile app and the website. For one, sometimes schedules presented on the mobile calendar and the web calendar would be different with one not representing shift changes that took place. 

Releasing a shift to specific people on the website could also be somewhat more confusing than doing so on the mobile app. On the website, the option to fully release a shift is automatically highlighted offering no indication that you need to click the button again to offer the shift to specific people. 

**What problems is 7shifts solving and how is that benefiting you?**

It removes a lot of the miscommunication associated with moving shifts around between employees allows for rapid changes in scheduling. 

  ### 32. Easy scheduling & managing for employees! 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2017

**What do you like best about 7shifts?**

Easy scheduling & managing for employees! 7shifts allows employees to communicate via wall, be scheduled quickly and allows live-stats to be shown. There is an app version and employees have access to view their schedule easily at any point.

**What do you dislike about 7shifts?**

App can be stingy at times but overall works pretty easily and well. Easy to pull up shift information at any moment.

**Recommendations to others considering 7shifts:**

Work on app glitches!

**What problems is 7shifts solving and how is that benefiting you?**

7Shifts makes the restaurant biz a little easier when it comes towards managing employees.It's feels made for the restaurant industry. Things that make life easier include, an easy scheduler, shift notes/manager notes, data aspects, and everyone raves about the app.


## 7shifts Discussions
  - [Do you offer discounts to restaurant franchises or groups?](https://www.g2.com/discussions/do-you-offer-discounts-to-restaurant-franchises-or-groups) - 1 comment, 1 upvote
  - [How will you bill me?](https://www.g2.com/discussions/how-will-you-bill-me) - 1 comment, 1 upvote
  - [What happens at the end of the trial?](https://www.g2.com/discussions/what-happens-at-the-end-of-the-trial) - 1 comment, 1 upvote
  - [What form of payment do you accept?](https://www.g2.com/discussions/what-form-of-payment-do-you-accept) - 1 comment, 1 upvote
  - [Do I have to sign a contract?](https://www.g2.com/discussions/do-i-have-to-sign-a-contract-9c2d31e7-cfed-4248-9e89-aff43c27c793) - 1 comment, 1 upvote

- [View 7shifts pricing details and edition comparison](https://www.g2.com/products/7shifts/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A12%3A32+-0500&secure%5Bsession_id%5D=d45c7ed6-d2ad-4c04-98e4-c76e1fedf641&secure%5Btoken%5D=d79fb8e79c23c5e8d08b950328b46b747c34264781315ddec227218a685622c5&format=llm_user)
## 7shifts Integrations
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Toast](https://www.g2.com/products/toast/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)

## 7shifts Features
**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Platform Basics**
- Interoperability
- Performance
- Reporting

**Platform Basics**
- Reporting
- Interoperability
- Real-Time Reporting
- Labor Cost Reporting

**Platform Basics**
- Reporting
- Dashboard
- Performance
- Activity Dashboard
- Labor Cost Reporting

**Employee Management**
- Shift Tracking
- Employee Profiles
- Employee Segmenting

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Platform Data**
- Activity Dashboard
- Alerts and Notifications

**Back Office**
- Built-in Accounting
- Employee Management
- Real-Time Analytics
- Stock Management
- Order Management
- Reporting/Analytics

**Platform Content**
- Automation
- File Sharing
- Content Library

**Tip Management**
- Tipout Rules
- Payment Tracking
- PCI Compliance
- Automated Payout

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Front of Office**
- Point of Sale (POS)
- Table Management
- Kitchen Ticketing
- Reservations
- Purchase Order Management
- Gift Card Management
- Promotions Management
- Discount Management
- Wait List Management
- Reservations Management
- Kitchen/Menu Management

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal
- Self Service Portal
- Labor Management
- Attendance Management
- Employee Management
- Shift Management
- Payroll Management
- Calendar Management
- Communication Management
- Compliance Management
- Availability Management
- Timesheet Management

**Platform**
- Reporting
- POS Integration
- Encryption

**Additional Functionality**
- Sick Leave Tracking
- Online Time Clock
- Automated Scheduling
- Overtime Calculation
- Alerts/Notifications
- Mobile Access
- Customizable Reports
- Schedule Distribution
- Generative AI
- Multi-Location
- Reminders
- Shift Scheduling
- Reporting/Analytics
- Labor Cost Calculator
- Shift Swapping
- Access Controls/Permissions
- Messaging
- Data Import/Export
- Approval Process Control
- Employee Database
- AI Copilot
- Mobile Alerts
- Vacation/Leave Tracking
- Activity Tracking
- Drag & Drop
- Biometric Recognition
- API
- Real-Time Notifications
- Real-Time Data
- Resource Allocation

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform Data**
- Dashboard
- Activity Dashboard

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration
- Third-Party Integrations

**Agentic AI - Restaurant Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Additional Functionality**
- Inventory Tracking
- Time Clock
- Order Entry
- Credit Card Processing
- Performance Metrics
- Mobile Access
- Multi-Location
- Real-Time Data
- Customizable Branding
- Sales Reports
- Social Promotion
- Real-Time Notifications
- Loyalty Program
- Access Controls/Permissions
- Billing & Invoicing
- API
- Order Tracking
- Reporting & Statistics
- Sales Trend Analysis
- Real-Time Updates
- Online Ordering
- Customizable Reports
- Barcode/Ticket Scanning
- Delivery Tracking
- Customer History
- Forecasting
- Customer Database
- AI Copilot
- Alerts/Notifications
- Electronic Payments

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

## Top 7shifts Alternatives
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